99% Invisible - VIDEO- Why Danger Symbols Can't Last Forever with Vox
Episode Date: July 4, 2018The world is full of icons that warn us to be afraid — to stay away from this or not do that. And many of these are easy to understand because they represent something recognizable, like a fire, or ...a person slipping on a wet floor. But some concepts are hard to communicate visually, especially in a way that will work for generations to come. 99% Invisible teamed up with Vox to bring you this video about the challenges designers face in developing warning symbols that last. Why Danger Symbols Can't Last Forever Check out all of Vox’s videos. They’re top drawer.
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This is 99% invisible.
I'm Roman Mars.
And this is a video episode that we made with Vox.
So, if you haven't already, turn on your screen and look at it.
It'll make much more sense that way.
You probably know how this symbol is supposed to make you feel.
And this one.
This one too, even if you're not exactly sure what it means.
But what about this?
This symbol, the Jolly Roger, was once one of the most feared symbols in the world.
It represented death, pirates, and poison.
But today, it's associated more with treasure,
lockbuster movies, or Halloween, than actual danger.
We are surrounded by icons that warn us
what to stay away from, what not to do, what to be afraid of.
But how do you design a symbol in a way that will last across generations and languages?
It turns out that is an incredibly hard thing to do.
Back in the early 20th century, there was an urgent need for a new kind of warning symbol.
At the time, there was no universal standard for communicating the presence of dangerous
biological materials.
Laboratories at the US Army used an inverted blue triangle, those at the Navy used a pink
rectangle.
The Universal Postal Convention used a white staff and snake on a violet background.
There was no consistency in the visual language used to communicate risk.
That was dangerous and could lead to accidental infections.
So in 1966, a group of engineers and designers at Dow Chemical set out to create the best possible
icon for biohazardous materials.
They laid out six design criteria.
First it needed to be visually striking so that it would draw immediate attention.
That ruled out simple shapes like those from the Navy and Army. It also had to be unique
and unambiguous in order not to be confused with symbols used for other purposes. That ruled out
the snake and staff which has multiple versions and has a pretty vague meaning as a general symbol
for medicine. On top of that it had to be quickly recognizable and easily recalled. It had to be
easy to stencil and rotationally symmetrical in order to appear identical from
all angles.
And lastly, it had to be acceptable to groups of all backgrounds.
So the Dow Chemical team designed an experiment.
Charles Baldwin, an environmental health engineer behind the experiment, said that the team
wanted something that was memorable but meaningless, so we could educate people as to what it
means.
They showed a set of 24 symbols to 300 people
from 25 American cities.
There were six newly designed biohazard markers
and 18 common symbols, things like Mr. Pina,
the Texaco Star, the Shell Oil symbol,
the Red Cross, and a Swastika.
Participants were asked to guess the meaning of each one,
which was used to assign each one a meaningfulness score.
A week later, the same participants were shown those original 24 symbols plus 36 more.
They were asked to identify which symbols they remembered seeing in the previous round
of the study.
Among the six competing biohazard designs, this one stood out.
It scored the highest in memorability, but the lowest in meaningfulness, so it was unforgettable,
but also a totally blank slate for designers who wanted to give it meaning.
And with that, it became a national standard.
It's easy to overlook how much visual communication work these symbols are doing.
They're simple, you'll need a straight edge and a compass to recreate them. And unlike most other hazard symbols, they don't reference an existing physical object
or idea.
But they've remained iconic for decades, helping people recognize serious dangers that
may remain a threat for thousands of years to come.
And that raises the question, could the meaning of those symbols stand the test of time?
Few people have pondered that question quite like Gregory Benford. the question, could the meaning of those symbols stand the test of time?
Few people have pondered that question quite like Gregory Benford.
He's a physicist and science fiction author, and in the 1990s he was invited to work on
the Waste Isolation Pilot Project, or WIP.
The WIP is a massive storage site for radioactive waste in the southeastern plains of New Mexico,
organized by the U.S. Department of Energy.
Benford was brought on to help calculate the probability that someone or something would
intrude on the site for as long as church or the core of the Jewish religion,
which tells us something about what really lasts.
The meaning of a symbol can change over time, like the Jolly Roger, which wouldn't work
for the radioactive threat at the whip.
If you're approaching the whip facility and you see a skull and crossbones, you might
think, hey, this is where the pirates buried their treasure.
So how do you indicate a long lasting danger across any language?
Since the 1970s, engineers andthropologists, physicists,
and behavioral scientists have proposed different solutions to that problem.
One strategy was to add context to the symbol.
By illustrating cause and effect in a three-part cartoon like this,
designers could communicate the idea even if the symbol lost its meaning.
But this kind of visual communication still made a lot of assumptions about the user,
that they would read left to right, that they would understand causality between frames,
and of course that the drawing itself would last millennia of wear and tear.
So other designers started to focus on creating a warning without inscribed communication,
by altering the shape of the location
itself. And that yield the designs like this.
Spikefields for bidding blocks, giant pyramids, these designs capitalized on natural instincts
of fear and discomfort to keep people away. But even then, they weren't foolproof. Designers couldn't be sure whether they would be
perceived as terrifying or fascinating. Conflict between these two urges. You want people to
notice it, but you don't want people to go there. Those are always going to fight each other.
So without symbols, without basic illustrations, without physical structures, how can you effectively communicate a warning? That's where the more philosophical design solutions come in.
In 1984, the German Journal of Semiotics published a series of solutions from various scholars.
linguist Thomas Cibiak proposed creating an atomic priesthood where an exclusive political
group would use its own rituals and mist to preserve information about the radioactive areas.
And philosophers Francois Bastide and Paulo Fobre proposed to genetically engineer bioluminescent
cats that would glow in the presence of radioactivity.
By creating songs and traditions about the danger of glowing cats, the warning could
last as long as the oldest relics of civilization we have.
Culture. There's no definitive solution for warning people far into the future,
but designing clear, inclusive symbols will continue to be a fundamental part of how we
keep people safe. We will change, and so will the ways we communicate visually. Our warning symbols will just have to change along with us.