Mind Pump: Raw Fitness Truth - 1405: How to Get One Million Followers With Brendan Kane
Episode Date: October 19, 2020In this episode, Sal, Adam & Justin speak about how to grab people's attention and build a social media following with author Brendan Kane. Why you have to have a hook to get someone to stop. (3:47) ...Content is king. (7:44) The formula behind the hook. (9:50) The misconception if you have one million followers you have millions of dollars. (24:40) How to understand the difference between what people want and what people need. (27:53) New Media versus Old Media. How to win attention. (31:25) When you are looking to scale, go where the traffic is, don’t create it from scratch. (34:00) The power of brand advocates. (37:16) The strengths and weaknesses of each social platform. (38:50) Dissecting the Mind Pump advertising strategy. (44:40) The BIG tradeoff between motivation and action taking place. (48:50) The potential of podcasts. (54:33) Understanding that people perceive the world in different ways. (1:03:12) Why he believes Facebook will never die. (1:06:15) The most common mistakes content creators make. (1:09:28) The psychology behind elections and social media. (1:12:20) How communication is math. (1:20:09) The characteristics of the “perfect” client. (1:21:45) Why he likes to help people grow. (1:24:01) Can you grab attention and can you maintain it? (1:26:10) Featured Guest/People mentioned Brendan Kane (@brendankane) Instagram Brendan Kane Website Brendan Kane Hook Point Brendan Kane One Million Followers Ryan Higa (@notryanhiga) Instagram Taylor Swift (@taylorswift) Instagram BJ Fogg, PhD (@bjfogg) Instagram Katie Couric (@katiecouric) Instagram Mark Zuckerberg (@zuck) Instagram Gary Vaynerchuk (@garyvee) Instagram Related Links/Products Mentioned October Special: MAPS Anabolic and No BS 6-Pack Formula Mind Pump Store Jukin Media | Take Your Video to the Next Level The Social Dilemma | Netflix Official Site Tiny Habits: The Small Changes That Change Everything JRE Clips - YouTube The Great Hack | Netflix Official Site Building a StoryBrand: Clarify Your Message So Customers Will Listen Mindvalley | The World's Leading Personal Growth Platform
Transcript
Discussion (0)
The world that we live in today, there's over 60 billion messages sent out in digital
platforms each day.
So, like it or not, we're competing against LeBron James.
We're competing against Kim Kardashian.
We're competing against Netflix.
And you have to have a hook to get somebody to stop.
Trainers, they know what people need, and they will try and sell them what people need,
but they may not necessarily want it. What is the hook that can play to what they want to get them to
what they need? The biggest asset that you can have today and the world is mastering the
art of grabbing attention.
If you want to pump your body and expand your mind, there's only one place to go. Mind up, mind up with your hosts.
Salta Stefano, Adam Schaefer, and Justin Andrews.
You're listening to Mind Pump, the World's
number one fitness entertainment and health podcast.
And in this episode, we interview a social media wizard.
Brendan Kane is somebody that understands
how to build a following and a business online
like nobody we've ever met.
In fact, just to prove that this guy knew what he was doing.
Twice, two times, he got himself to a million followers
on two different social media platforms.
In under 30 days true story,
this guy really speaks some incredible knowledge
and wisdom on the podcast about building your business.
So if you're somebody that is interested
in gaining a following,
if you're an influencer or a trainer
or a fitness influencer or anybody
who wants to build a business online,
pay attention to this episode.
He's also the author of two books.
So the first book is one million followers, we talked about how we did that.
And then second book, this is the one that he really recommends the most,
is called Hook Point. Had a standout in a three second world.
Now you can find these books at two sites.
One is book.hookpoint.com, and the other one is book.
One million followers.com com and you can also find
Brendan Kane on Instagram at
Brendan Kane Kane is spelled with a K
You're gonna love this episode also this episode is brought to you by our sponsor
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Brennan, I'm so glad that we've got you in studio today.
I came across, God, I think I wanna say it was
an Instagram post that I saw
and being completely honest, the first time,
I thought it was like this gimmick.
I thought it was a clickbait thing, but I still clicked.
So you got me and I started going down the rabbit hole of content.
And then I come across your story and I thought, man, this is really, really
interesting. Not only to me and selfishly for our business, but I know we have a large
audience that is entrepreneurs that are trying to scale a company right now and are living
in this new digital world that we live in with social media.
And so I want you to talk about how you got to a million followers in 30 days.
How did that start?
What made you want to do that?
And then how did you get there?
Well, the first place was that I've spent probably 15 years in the digital and technology
and social space from the very earliest stages.
I can remember being in college and exploring Forenster.
And one of the first technology platforms I have built looking back on it now, I didn't realize at the time,
was the first ever influencer marketing technology
built on top of my space.
And then that progressed into working with movie studios
and celebrities and professional athletes.
And from there, I would always get a lot of questions
or statements, oh, it's great, you worked with a Taylor Swift,
or it's great, you created something for a Michael Strahan
or worked with a Jason Statham.
But what about the rest of us?
Can something be done?
Can something be creative from scratch?
And I spent about three and a half years developing
the methodologies that I used to generate
a million followers in 30 days.
So it wasn't a matter of if I could do it.
It was a matter of if I could do it. It was a matter of why I should do it.
And that's really what plays into my second book of a hook point is like, how do I grab
attention? Because the world that we live in today, there's over 60 billion messages
sent out in digital platforms each day. Yeah, that's billion with a B. It's insane. And
I firmly believe that because of that,
we're no longer competing against our direct competition.
We're competing against every piece of content out there.
So like it or not, we're competing against LeBron James.
We're competing against Kim Kardashian.
We're competing against Netflix.
And you have to have a hook to get somebody to stop.
Like I firmly believe the biggest asset
that you could have today in the world
is mastering the art of grabbing attention.
So when I thought about myself,
I thought about creating a book
or sharing my knowledge and what I wanted to really teach people
because that's what I'm really inspired by
is helping other people pursue their dreams.
I knew I needed a strong hook.
And when I was thinking about it,
I just had this idea as like I had been
creating these campaigns and having success
for these big athletes and journalists and celebrities
and I saw the potential and I knew I could generate
a ton of followers and I thought, well,
what if I generated
a million followers in 30 days?
Could that be a book?
Could that be a hook to bring people
into a larger conversation?
So immediately I called a literary agent
that I knew that represented over $5 billion
with the book sales, like he represented
the Ford dummy series, these Eckert tolls manager.
And I said, if I do this, will you sign me as a client
and can you get me a publishing deal?
And he's like, yes.
And then I was like, okay, I'm gonna go and do it.
And that is the real reason that I did it
because I knew I needed that hook
to teach people what they really need to know,
what they really need in order to be successful
with social media.
Now, how are you that confident that you could do that?
Because I gotta think that you're thinking to yourself,
okay, these are celebrities that you're working with.
They kind of have fame already working on their side
to get attention, right?
Like the names that you just dropped,
there's many people that would follow them
just because of who they are.
Here you are, you don't have that kind of fame
and you have
the audacity to say that I'm going to get a million followers.
How did you know you could do that?
I think it was two elements.
One, I had tested so much with the client.
So I had a good system in place.
And two, I think one of the valuable lessons I learned is when I was working with Katie
Curric, I had worked with her for two years, like reverse engineering, the art of the interview for digital platforms.
And over those two years, I did about 220 interviews with her, ranging from like a Joe Biden
to Jessica Chastain, to a DJ Khaled, to a Chance the Rapper, like all across the board.
And it was interesting because through those 220 interviews, I tested about 75,000
variations of hooks. And I saw the data and the trends that told me it's not in the world
that we live in today is celebrity helps a little bit, but it doesn't mean you're going
to be successful. It's really about the content that's really going to grab. What is the hook?
What is the message that's going to get somebody to stop? That's going to get you to pay attention.
And also, I have a lot of friends in the space that have a lot of success. And one of my friends
that I went to high school with the L.A. with created a company called Juke and Media. And they
became like the getty of viral videos, Like people doing tricks and like they have fail army,
they have people doing awesome things.
They generate three and a half billion views a month
without celebrity.
Right.
And that just showed me is the world that we live in today,
as long as you position your content,
position yourself, it honestly doesn't matter
if you're starting from zero,
or you're the biggest celebrity in the world, you can still gain attention if you know how to structure your content properly.
Brendan, from the outside, when you're trying to build a business and through social media,
it looks like it can look like sometimes luck or extreme talent.
I can't do that.
There's no way I could do that.
That's why that has a million views.
They got it shared by somebody with a lot of followers and that's no way I could do that. That's why that has a million views. Or they got it, they got shared by somebody
with a lot of followers,
and that's how they got so much attention.
That's what it feels like from the outset,
but what you're saying is there's a formula.
What are some specific things that you see,
you're talking about a hook,
can you give me some examples of what that would look like,
and how a hook is so important,
or why that would be the most important thing.
Absolutely.
And first to speak on what you just said is sometimes there is luck involved
and some people just hit it,
but I can tell you that those people that don't really continue to hone their craft,
they don't sustain.
And that's like in my first book,
the people that I interview that are at the highest levels,
it's a reoccurring theme. They are constantly testing. They're constantly learning and seeing that. But going
back to the hook is with social media, especially today, now social media has evolved dramatically
over the past five or 10 years. 10 years ago, much easier, less competition, less content.
But today, again, 60 billion messages sent out
is just imagine if we open up Instagram right now,
we open up Facebook, we open up YouTube,
there's probably a thousand pieces of content
that the algorithms could see to you.
Based upon all the people you followed,
all the people you've subscribed to,
and all the content you've engaged with.
The Helgums have a very, very difficult job
because obviously they can't see
the thousand pieces of content to you.
So they have to determine based upon this individual,
what are the first 10 or 15 pieces of content
I'm gonna prioritize that are gonna keep you
on the platform longer,
because that's how they make money.
So longer that you spend the more ad they can serve you,
the more that they can monetize your audience.
So thinking through that, what are the algorithms looking for?
They're looking for two primary things,
is one, when people are scrolling through their feed
or if it's on YouTube and it's suggested videos,
do they stop or do they click?
If they don't do that, then the algorithm's no,
your content's not good.
And that decision of whether I'm gonna stop or click
happens in the first three seconds.
Like, it happens right away,
because there's just so much content
that people know that they can consume.
So the first part of it is how do I get somebody
to stop in those first three seconds?
And I'll get into a little bit of the mistakes
and the things that you can focus on.
The second thing that I mentioned is
how long are people engaging with that content?
Okay, now once I have them stop,
are they only staying for three or five seconds
or are they staying for 30 seconds, five minutes, 30 minutes, two hours? That's the second part of the equation.
So let's go back to that first three to five seconds. Let me start with the mistakes
that people make with those first three to five seconds. One, they try and do too much.
They try and like almost vomit up everything about and almost vomit up everything about their product,
their service, or everything they want to say.
When you just kind of get them to stop,
just focus on that so that you can win the next part of the conversation.
You don't have to do everything in that first three to five seconds.
Secondarily, another mistake people make is saying the same thing
in the same way as everybody else.
So let's just do an exercise right now.
Let's say we're launching a meditation app or a meditation retreat.
Now, meditation's been around for thousands of years.
If you type meditation into Google, there's probably five billion results that come up.
So most people will say the same thing as everybody else in the exact same
way. So it's meditation is the key to success. Meditation is the key to stillness. Meditation
is the key to happiness. So if I'm scrolling through my feed and I see that as a meme card
or a headline, I'm going to keep because I know what it is. It's not that this person isn't
valuable or their message or their app or
their retreat or whatever is, isn't valuable. I already know what it's going to say, so
I don't have to stop. So how can we flip that? So one of the tools that we use for hooks,
and I'm not saying we use this all the time, but in certain circumstances, we use it as
a pattern interruption, and we talk about pattern interruption a lot, is you've got to interrupt that pattern of the scrolling
of somebody just watched LeBron James.
Somebody just watched Kim Kardashian.
Somebody just watched Netflix trailer.
So how are you going to interrupt that pattern
and get them to stop?
So one of the tools that we use
is called subverting expectations.
So applying that to the meditation app
it may say meditation is a scam
Because most of the time you don't hear that right. So what I'm yeah exactly
So what I'm doing is I'm interrupting that pattern. I'm getting them to stop
So then I can win the next part of the conversation
Now what I'm I'm not suggesting clickbait here because in order for like a hook or a hook point to be successful, there's three core pillars, is the hook of getting that pattern and
eruption stopping.
Second, what is the story that we're going to tell now that we have the attention because
we have to retain them going back to the second part of the equation of having success
in social media.
And then the third is, do people trust what I have to say?
Does it feel authentic?
Do people believe me?
So let's go back to that example.
So the headline is, meditation is a scam.
My story would be, have you ever felt
that meditation is a scam?
Well, I really feel your pain.
Because when I first started out,
I just didn't believe most of the information
because I tried it.
People were telling me, I need to sit still,
I need to clear my head,
and I could just
never figure it out until I stumbled upon these three strategies that I'm about to share
with you. So what I did is I did the pattern eruption, got them to stop, then I told them
a story that applies to the hook. I'm not clickbaiting. And hopefully, because it's a real experience
that I've gone through and recognizing
that most people struggle with meditation,
they're gonna believe that,
and thus increase the likelihood of them taking the action,
downloading the app, signing up for a call, for retreat,
or whatever that may be.
Do you find also the people that use that technique, if they don't provide good enough substance
behind that, it's going to fail massively as well, like a bait and switch?
Yeah, first off, you have to have something of quality.
We're taking, you know, I take the assumption that most people have product market fit
when we're talking about these things.
If you don't have product market fit, you don't have a good product or service, like, there's very little, I mean, yes, you
can probably hack it, but it's not going to be like long term sustaining growth. You
need to have something of substance. At most people, I think fail, it's not that they don't
have the substance. They're kind of trying to hack it through clickbait just to get somebody
in and their message isn't congruent with the thing that brought them in.
You know, it's interesting as you're talking,
I'm thinking back to things that have gotten me more views
in my Instagram stories, for example.
And I noticed that when I do very plain text,
that'll do better for me than when I have a nice image
with a bunch of writing on it or whatever.
And it makes sense now what you're saying
because it's very simple and it gets their attention
right away rather than having too much on the screen
all at once.
Yeah, one of another big problem is people try
and make things look too pretty.
They try and be branded, they try it,
there's a lot of talk in the brands we work with
of production quality, production value,
oftentimes that'll work against you.
Like look at Nike, for example,
they have some of the top end creative,
yet they get killed by other content creators
that don't have a fraction of the budget,
is because people smell it, people smell stock,
are they smell high production,
and that's not what they're looking for.
They're looking for a connection.
They're looking some type of value.
Now, there are certain things that Nike does that will work extremely well because it's
very story-based.
It hooks you in.
It gets you ingrained with the story that they're telling.
So, I see that all the time and it, me and my creative director, see it all the time
when we do consults, is people are like,
well, I want my Instagram to have a consistent theme, a consistent color, a consistent branding,
and it's like, well, how can you go that way when you don't even know what works?
Is like, they're just trying to go after a color palette or something like that before
they even found what people want to interact with.
And oftentimes the biggest mistake people are making is they're designing content for
themselves.
They're not designing it for the audience.
And the minute that you can make that shift, it makes it a lot easier to become successful.
How do you, because this is something we've talked about and interviews I've heard you
on and you talk, you touch on in your, is how do you know what is working?
What are the metrics that you look at?
I mean, off the top of my head, I would think this image got more views or likes than this
one.
Are there other metrics you're looking at?
Like, how do you test things out?
It's a great question.
So first, it starts with what are the goals of the business? And it's amazing to me how many people don't really go into social media with why am I
doing it?
Like, am I going into generate revenue?
Am I going into generate traffic, leads, or am I just generating awareness?
It's like, first start with what is my goal?
Why am I using social media?
And then you can pay attention to the metrics that drive it.
So let's talk about a few examples.
So if we're talking about I want to drive virality.
I want to drive more growth around my brand.
Each platform is a little bit different in terms of the metrics.
So when we talk about Facebook, Instagram, LinkedIn,
it's kinda in Twitter similar.
When we look at, we do a lot of work in video
because we see a lot of potential there.
One of the metrics that we really pay attention to
and it plays into what we've been talking about
is the view to reach ratio.
So first off, a view is typically not counted
until the three second mark. And that
happened a few years back when advertisers were up in arms that they were getting charged
at a one second view because that doesn't show any intent to view a video. So what one
of the key metrics we look at is what is our ratio of views to reach? And typically, it
has to be a minimum of 30%.
If it's anything lower than 30% what that's telling us
is the hook isn't working and people are scrolling past.
So in other words, 10,000 people reached
at least 3,000 views.
30% okay.
So that's the first metric.
Now, that's the bare minimum.
You wanna get it to 40, 50, 60%.
If you're there, that's like over 50%,
that's when you can start really to generate that virality.
And if you're not, that's telling you
that you're hooked, your first three seconds isn't working.
So that's one of the key metrics that we look at.
Now for Facebook, we'll also look at the share
to view ratio and the share to reach ratio. Because that'll then tell us,
okay, how good is our content as it compelling people to share it with other people. Then
what we look at also is our retention graph. Okay, if we get them to stop, how long are
they sticking with the content? Because again, going back to our two main things, is can
we get them to stop? How long can we get them to stick around for?
So we'll look at the retention graph
to see how long they're sticking in.
We'll even see on the retention graph
where people drop off.
So if we know where people drop off,
that can advise us going forward
how we can fix creative
or extend the time people spend with us.
For YouTube, for example, it first starts with the click-through percentage.
Most people think it's more search space, but suggested video
is generating a ton of traffic for YouTube.
So we've got to see what is our click-through percentage on our thumbnail and headline,
first and foremost, which is very similar to the scrolling and getting somebody
to stop.
Then when somebody clicks through, then we're looking again at the overall retention.
It's how long are we retaining them?
Where are we losing people?
So those at a very high level, the core metrics that we're really paying attention to.
Now, you gave us, I love that you gave us a specific percentage to aim for.
You said 30% of views to reach.
Then you talked about some other metrics.
Can you give us numbers that are good to aim for
for people listening where they can view their own ad
or their own post?
It's 30% view to reach.
And then do you have numbers for the other metrics
you just mentioned that are good to target?
It's a bit different.
YouTube, I don't have it off top.
My head, my team primarily handles it,
but I believe the click through percentage
is needs to be over 20, 25%.
Okay.
But again, I don't,
I wanna check the accuracy on that.
Retention on each platform, it's different
because of the consumption behavior.
So Facebook and Instagram's much more short
form consumption behavior. So like getting somebody to stick around for 45 seconds or a minute and a
half is a win. YouTube, it's how do you get somebody to stick around for five to 10 minutes,
which is a win. So also that's a big misconception is people don't understand really the pros and cons of each platform and the real
psychological behavior that happens with each one.
Everybody should really understand that social media and the reason social media platforms
are so successful is it's all behavioral psychology.
It is not luck that Facebook and Instagram and YouTube and LinkedIn are successful.
They are using behavioral psychology.
They have behavioral scientists that are engineering all of these things.
I don't know if you guys saw the social dilemma.
Netflix documentary talks about it, but it is behavioral psychology and I'm not going
to get into the efficacy of it or the pros and cons,
but if you want to be good at it, you need to be good at human behavior.
You need to be good at psychology.
So everything that we focus on is really entrenched in understanding the subconscious, understand
why people make certain decisions or why they don't make certain decisions, how people
perceive the world in different ways.
Well, it goes back to you brought up goals, right?
Initially, like, what are you trying to do?
If you're trying to gain a million followers,
what's the reason behind that?
And I think that, you know, if you want to highlight that
from a business perspective,
how do you look at using this platform
to really convert instead of just being popular?
100% a lot of people reach out to me today
and they'll say, well,
I want a million followers. And I was like, why? Because I want to generate, I want to
sell more t-shirts. I want to, I want to close more clients as a trainer. And I was like,
uh, okay, let's take a step back. How about we just create some advertising campaigns first,
bring some revenue in the door immediately, and then we can grow the follower base.
Because why would I A try to get somebody to follow me, and then after that, try and sell them a product or a service versus,
let's just sell them the product or service first, create a sustainable foundation, generate revenue, and then we can focus on reinvesting in the brand.
And there's this misconception that,
oh, if I gave you a million followers tomorrow,
all of a sudden I'm gonna be a millionaire.
First off, there's a lot of people
with a lot of followers out there.
Can you make money?
Can you make millions of dollars off followers?
Absolutely, but you need to have the right strategy in place.
It's not just people are gonna start start handing you checks left and right.
The minute you have followers is like, for me, generating a million followers in 30 days,
it was not about how do I generate a million followers and then start selling them products
tomorrow.
For me, it was leveraging it for offline opportunities, for larger opportunities.
So as I mentioned, I closed a literary agent,
got a publishing deal,
speak around the world in front of thousands of people.
I get on big podcasts like this, television shows,
radio appearances, and all of that collectively
has generated millions and millions of dollars in revenue.
I'm not suggesting that every person takes that approach,
but there's different ways than we would find.
You had all that in mind going into it.
You were reminding me of the story that girl
who had, there was a story, famous story,
she had millions of followers, then she went to sell a t-shirt.
I think she sold like eight t-shirts
because she didn't have a super humpback.
I actually, I mean, we've talked about this.
I think we've mentioned on air.
We definitely talked about it off air.
I think that was one of the
most interesting things that I found as we started, when we first started this podcast, we started to interview bigger and bigger people that had larger and larger followings. I actually would say
that it was more often that we would meet somebody who had a small following, few thousand or
10,000 followers, but had a multi-million dollar business. Then we would find somebody who had millions of followers
and then also had a multi-million,
many times the people that had millions of followers
had an okay business and were having
maybe little or some success.
And then the people that had great business models
sometimes didn't have that big of a following.
So they don't go hand in hand.
You look at this.
And a lot of kids that are coming up now,
they see these people that are famous on social media
and they think that that's the formula,
just get popular and you're gonna have a business
and I don't think that's true at all.
Well, Brendan, I wanna bring it to our space
because I know we have a lot of fitness enthusiasts
and trainers listening to the podcast.
People building businesses with social media,
whether it be virtual training or selling fitness programs.
And in the fitness space, I know this is how I felt when I first got into it this way.
You think you either got to look really sexy or be super ripped, otherwise you're not
going to get attention.
And the bottom line is most people don't look like models.
You can be very fit, but you're not going to compete with someone who's a model.
How would a trainer who's trying to
build a following through social media to build their business, how would they compete
against the super good looking person who can pull up their shirt and look ripped and
get attention just because of the way they look?
It's a great question and that goes down to your hook point.
How do you differentiate yourself from other trainers?
Because as you guys all know, is trainers.
It's a very oversaturated market.
There's thousands of trainers in a specific geolocation.
So, what is it that makes you unique?
What is it makes you different?
And again, going back to the meditation example, you don't want to be saying the same thing
in the same way as everybody else, otherwise you're just going to get lumped in and people
aren't going gonna pay attention.
So there's a few different ways that I would go about it
is one of the things that I really focus on
from a psychological perspective
is understanding the difference between what people want
and what people need.
And oftentimes people will, especially with like trainers, they know what people need,
and they will try and sell them what people need, but they may not necessarily want it. So,
what is the hook that can play to what they want to get them what to what they need? So, for
example, with my first book, One Million Followers, I teach follower growth in the book, but it's
really the mindset. It's the testing methodologies, the process that you go to be successful.
If I started with that as my hook, as like the art of AB testing for social media,
or like the social media mindset, it would not garner the same attention.
So really as a trainer, understanding the difference between the two.
Secondarily, I did an interview
in, for my hook point book with a friend of mine
who's one of the top copy-riders in world,
he sold over a billion dollars with the products
in the health and wellness space online.
And one of the things that he says that's so brilliant
is the minute that you can articulate
somebody's problem, somebody's pain point.
Better than they can articulate it to themselves,
you win them over.
So think about the challenges that the clients have,
that you want to solve for them
and how can you articulate it in a better way
and understanding them.
And again, as a trainer,
it's not just about getting into shape,
it's not just about getting into shape. It's not about getting ripped.
It's not about just the overall fitness of it.
What are the underlying subconscious drivers
that are causing that?
What is the real reason somebody wants to get into shape?
Maybe they've been told by a doctor
that they don't get in shape,
that their health is gonna deteriorate.
Maybe they want to get their next boyfriend or girlfriend and that gonna deteriorate. Maybe they wanna get their next boyfriend or girlfriend
and that's driving them.
Maybe they went through a hard breakup.
Really understanding deep down,
why do people want to be healthy?
Why do they want to get in shape?
And then contextualize that around what makes you different
than every other trainer out there.
Excellent.
You also have experience in, for lack of a better term,
like old media, I'll say, because you didn't
you work in Hollywood helping movies get promoted
or whatnot.
And now you're obviously deep in this new media space.
What are some commonalities between the two?
And what are the major differences?
Because to me, it looks so different.
Like the way we used to look at ads,
the way we used to get popular,
have people notice us versus now
with all these new platforms.
Like what's the, what are the big differences
and is new media that much more powerful
than old media ever was?
Well, I think that there's a lot of similarities in the fact that they're all playing the
same game, is whether you're doing it online or offline or doing it on podcast versus Instagram
or YouTube or a print billboard or newspaper ad, it all starts with how do you win attention.
Attention.
And I'll give you an example with movie studios. About four or five years ago, they started cutting a three to five second trailer
before the trailer starts.
And they started doing it for social media,
and now they do it on TV spots.
So for example, if you watch a tenant trailer
on Instagram or Facebook,
or I think they were even doing it
with the TV spots,
is they'll have all this flashing stuff happen
in the first three to five seconds.
There's no narrative, there's explosions,
there's people upside down, there's things like that.
Why?
Because they're doing the pattern interruption.
Yeah, I love it.
To get you to stop.
And if studios have to do that,
after spending, I think I don't know what the tenant body
just is probably $200, $250 million,
that just shows you that world that we're living in.
So I would say that that is one of the biggest similarities.
Now, one of the biggest differences,
if let's talk about television, for example,
is if I sit down in front of my television,
I have more time to dive into something.
So I'll give you an example,
like when I'm watching new TV shows,
even if they're recommended,
I'll give the first episode 10 or 15 minutes.
And if it doesn't hook me, I'm done.
On social media, I'll give you three to five seconds
and you'll hook me in, I'm done.
So understanding the mindset,
and it's the same with like newspapers or magazines
in the physical space.
If you're sitting on the train
and reading a newspaper,, sitting on a plane, your mindset is completely different. So you
may have more time to kind of get people involved in it, but it all, again, goes back to that three
to five seconds and capturing that attention. Now, you have a ton of experience and you've acquired
a ton of knowledge over all these years of working with famous athletes and movie production and now social old media.
What were some of the like a-ha moments for you?
Like, can you recall back when you first were learning all this, like the first like big epiphany of like, whoa, that makes such a huge difference. Can you remember and recall some of the first ones that were like major game
changers for how you presented content going forward?
Yeah, there's two that come to mind.
The first one is when I was working for a movie studio, I was working on a
film called Crank with Jason Statham.
Oh, I love that movie.
Yeah. a film called Crank with Jason Statham. Oh, I love that movie. That's fun. Yeah, the directors are amazing.
They're good friends.
And I was, it was a much smaller budget.
I think the budget was like $12 million,
which sounds like a lot of money to the rest of us,
but most action movies are 100 million plus.
And we didn't have a big budget to work with.
So I was tasked with, okay,
how do we get it out there? Because I had zero budget to work with on it. So this was 2007,
2008. And this is when YouTube was really starting to come around. And the word influencer
didn't exist. It wasn't a term. And I was just seeing these people on YouTube
that had millions of views and had this big audience
and I was like, well, why aren't we talking to these people?
Because they have a huge audience.
So I just started, I messaged like the top 100.
And I said, hey, how would you like to interview a movie star?
And again, remember, this is before influencers exist,
before brands are reaching out to them,
paying them ton of money.
And I think I got like four or five really big YouTube
influencers to say yes.
One was Ryan Haiga, who's still pretty big in the space.
Another one was a founder of a company called
Maker Studios, which sold to Disney for a billion dollars.
And another guy was the evolution of dance guy.
I don't know if you remember back in the day.
Oh, I remember that guy.
It was like the most viral video at the time.
Yeah, it's great.
And I just said, hey, do you want to engage with a movie star?
And the response rate was super high,
and it was really successful.
And that really sparked an idea in my head.
And it also went back to when I was looking at,
when YouTube got acquired
for I think it was $1.7 billion in less than 24 months. Is what did they do? They created
one of the first embeddable video players. They put it on my space. And then when people saw
their friends had a YouTube embeddable player, everybody else wanted one so they cooked the YouTube
logo. So what I learned from that experience is,
when you're starting out or you're looking to scale,
go where the traffic is, don't create it from scratch.
Leverage other audiences, leverage strategic partnerships,
leverage other platforms to drive that growth
for your business.
And it's a lot of work that I do with people
and they're looking to scale their business
or scale their revenue. As I look at, from a hook point perspective, what are the strategic partnerships that we can hook people in
to drive revenue massively and quickly?
The second one was when I got introduced to Taylor Swift and working with her and her team.
And the fascinating thing that I learned from that was she was the reason for her
success. She didn't have millions of dollars in marketing budget, she didn't have a huge record
label behind her. It was her pure genius and her brilliant strategy of understanding the power
of brand advocates. She understood with each comment that she responded to online,
each autograph she signed, each photo she took with a fan.
Not only did that fan become a fan for life,
somebody was gonna buy her merch, her concert tickets,
but somebody that was now gonna share her music with the world.
And that's what made her grow so successfully.
And even more brilliantly, it became to a point where it didn't scale.
Like, I remember she did like a 13 hour autograph
signing session for one of her labels and because 13s are lucky numbers she ended up staying for
17 hours. But obviously that doesn't scale because you can't reach all those people so what she
did to the next level to just show us her brilliance is then she started showing up at at fans weddings.
She started showing up at fans doorstepssteps with Christmas gifts. And then those were turned into videos that were then
generating tens of millions of views. So now the fan, even though they're not the one that's
being approached, they see that Taylor cares about them. They see that Taylor really appreciates
everything that the fans represent in her world.
That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. That's brilliant. to Facebook, to Twitter, and then maybe even you too podcast YouTube. Yeah, like what are,
because one of the challenges that I get
or questions I get from people all the time is,
which one do I start on, do I do them all,
that's so much work.
Can you go over each of them a little bit
in terms of strengths and weaknesses
and that way people can maybe figure out
which one to start with for themselves?
Yeah, so I'm gonna start with the last part of that
because it's, you hit on something
that's really important is what platform do I like?
What platform do I use every day?
Because the key to success on any platform is are you a student of the game?
And that doesn't mean because you use Instagram or YouTube every day means you're a student.
It just means you're on the platform consuming content.
And that's a lot of the work that we do with people
is helping them understand how to dissect
these platforms and content and look at content
that does work as well as content that doesn't work
and reverse engineer it.
So that's the first place is what platform do you actually
enjoy because you're gonna have to be on that platform
as a student of it.
So beyond that, then you look at the differences
in the consumer behavior, because again,
everything goes back to human psychology and human behavior.
So when you look at Facebook, Instagram, LinkedIn,
Twitter, short form consumption behavior,
you look at YouTube, podcasts, long form consumption behavior.
Obviously, you can tell the
difference, like a podcast, spending an hour and a half with somebody that gets them more indoctrinated
with your brand and connected. And you guys were expressing before the podcast, how much that is
helped your business grow. Obviously, getting people into longer form content is a little bit
more difficult to scale. But once you hit that scale, it's very
beneficial to a brand. Facebook, Instagram, Twitter, LinkedIn, it's a little bit easier to reach
that scale. But again, it's much more short for them consumption behavior. You're looking at
like 30 seconds to like three minutes tops. I'm not going to say there's not people over
that they get that, but that's typically the range of that. In addition to the content doesn't really live forever. As
like you're always in this endless cycle of creating, creating more content versus YouTube,
there's a longer shelf life with a podcast. There's a longer shelf life with it. Now,
between like Facebook and Instagram, Facebook is a more democratic platform
in that it's based around the share button.
It's one of the few platforms
that really is built around sharing.
So if you can hit it right
and you share your content to a certain audience
and they like it and they click the share button,
you can exponentially grow outward.
And that's where you see like Prince Yade
that wrote the four of them for my book
is generated billions of views.
My creative director has over 40 billion views
under his belt, reverse engineering,
around shareability and shareable content.
Instagram, interestingly with growth,
we've seen that it's more about syndicating content
out onto channels and driving it back.
Now, Facebook's algorithms are a lot more difficult
to tackle right now because there's so much content
and Facebook is truly a global platform.
It's 2.2 billion people.
People always say Facebook's dying.
You don't see that in the data.
Instagram, it used to be the engagement rate was much higher,
but you're seeing the engagement
rates drop because there's more content on the platform.
Although stories, as you pointed out with a test, can be a very powerful tool to drive engagement,
drive a more personal connection, and have calls to actions.
So that's kind of high level from an organic perspective.
If you look at it from a paid perspective, Facebook and Instagram's ad platform is one
of the best on the planet.
Don't realize.
Yeah, it's very frustrating at times because there's constant changes.
Anyway, that's advertising the platform knows.
They're always changing things.
But we always start with Facebook and Instagram because it's the hardest, the master when it
comes to paid
because you're pushing. People aren't looking for your product or service, you're pushing it to them.
I wanted to ask you about the dark post and you got that up on another podcast. Could you explain
that and what that is? Yeah, so whenever you create an ad on Facebook or Instagram, it's automatically
created as dark post. And what that means is it's just not on your main feed. So it happens behind the scenes. And the beauty of that is you could test hundreds of variations of an ad.
You can take one piece of creative and test it hundreds of different ways to see what
combination actually works. And I always recommend doing that because when I look at other
media buying agencies or social agencies, they kind of have this set it
and forget it mentality, where hey,
let's just create one ad or we'll create five ads
and we're just gonna push budget to it
and whatever happens happens.
If it doesn't work, it's the products fault.
If it doesn't work, it's the contents fault.
Versus, hey, let's take one video or one image
and package it as many different ways as possible
which gives us more chances to win, which gives us more chances to
win. And it gives us more chances to learn. So that's the value of a dark post and the
power of that. And going back is like, again, cold traffic, which means people aren't searching
for your product or service. You're pushing it to them is the hardest to master. But if
you can master that, a, the scale is enormous.
And B, if you've mastered that, you've mastered the hardest thing. Marketing in any other channel
is going to get far easier because you've cracked the code for a cold audience that will convert
extremely well for a warm audience as well. Now, because of that, we have a somewhat,
I think, unique strategy. And I'd love to hear your opinion
on it because converting cold traffic on Facebook is extremely hard. I remember when we first tested
this out years ago and we were excited like okay we're going to get into this we have a little bit
of a budget we can spend money on Facebook let's try and sell our programs on there let's advertise
and sell it and it was just an absolute flop. You know trying to convince somebody programs on there. Let's advertise and sell it, and it was just an absolute flop.
Trying to convince somebody with all the noise
that's out there, why they should spend X amount of dollars
on our program just completely failed.
It just didn't make sense to do it.
What it looks like today for us now is we actually pay
to give people free stuff.
So we advertise free guides or free content
that we've put a lot of time, money and effort into building.
So like a free program or a coaching,
a 30 day of free coaching,
or something that we've put a lot of time and effort into
that maybe a lot of people would typically sell.
We actually run that as an ad
and all we're hoping to get is your email.
And then we are gonna hit you with more value ads
over a sequence and then hopefully get you to convert.
What are your thoughts on advertising on Facebook that way and do you think that's a smart
strategy?
Well, first I want to say I know some people that have had a lot of success with that
strategy so it can work.
I choose a different approach.
I would rather take those free programs you have and see if I can sell them for five bucks or 10 bucks.
And the reason is, is even if you can get somebody
to pay five dollars or 10 dollars, whatever it is,
they've pre-qualified for themselves.
Now they are a purchaser.
So they're gonna justify that purchase,
even if it was five or 10 dollars with more purchases, to back what the
decision that they made.
So that's what we do with our books, is we have two different types of funnels, we have,
hey, we'll give you the book for free, you just pay for shipping and handling, or you
can buy the ebook for five bucks.
Because again, what we're doing is we're pre-qualifying people, even with a micro-transaction, that
it makes it much easier to progress them to higher price points, higher programs, higher
consulting in things of that nature.
There's a psychology around it.
There was a case study that researchers did that proves that it's really fascinating.
What these researchers did is they went to a neighborhood with a six foot sign.
And I can't remember what it was.
It was like, support some type of cause.
So they went around and asked,
hey, will you put this six foot sign in your yard
to support this?
And I don't remember the exact numbers,
but I'll just give you kind of a rough numbers
to prove the point.
I think it was like 30% said yes.
So what they did is they went to another neighborhood, and instead of a six-foot sign, they said
a six-inch sign.
And they, I think it jumped to like 50 or 60% said yes.
But what was interesting is two weeks later, they went back to the same neighborhood with
the six-inch signs and said, hey, can we replace a six-inch sign with a six-foot sign?
And like the acceptance rate was like 70 or 80%.
Because they already said yes.
Yes.
And trustee.
Because they're justifying the decision that they made.
And we can all relate to that with our friends and people is,
once we put our stamp of approval on something,
or we stand by something and somebody challenges it,
we're going to push back on it.
We're going to push forward with it, we're gonna push forward with it.
So it's the same thing with a buyer's mentality,
is just how do I just get them to put their credit card down,
even if it's just like a small amount of money,
so that I can progress them down the journey.
And of course, I would assume,
with that small investment that they make,
you still wanna provide a ton of value.
Oh, 100%.
You're not tricking people,
I mean, the book hook point,
I spent two years putting that book together.
Right.
One million followers were like on the multiple versions
of that.
We put a tremendous amount of time and energy
in effort to it.
It's not a shortcut.
Like, you need to provide real value and real information.
Otherwise, they're going to buy this and be like,
this guy's full of it, or this guy doesn't offer any value and
That will work against you even if it was a five or ten dollar purchase. Do you have a favorite
Platform personally, you know, let's say you were gonna sell a new product not one of your books
You're gonna sell it. Do you have one if you had to pick one platform?
Is there one that you have a favorite that you think would be the easiest for you to?
To convert into a business that form is the one that you have a favorite that you think would be the easiest for you to convert
into a business?
It depends on the business.
Like there's funnel builders out there.
You know, there's click funnels, drop funnels,
kajabi, all of them.
I'm testing them and I've had pros and cons with each one,
so I'm not gonna stand by one.
And then there's other, like if you're just selling,
like merch or things like that, they're Shopify and other things.
Like the amazing thing about the time we live in today is like, I remember building technology
10 years ago and you had to have developers and custom develop everything and like, it
was crazy today.
You can create stuff off the back of open source stuff or people that have built these
platforms for you.
I think for people that are just starting out,
don't overthink that, just get started with something.
Get it to work and then you can look at the next one.
I think so many people, and I use this analogy all the time,
and this was a mistake that I made
when I first started on building technology.
Everybody wants to build the Death Star from day one.
And they don't want to launch anything
until the Death star's done.
And that just paralyzes you.
You spend all this time building this thing,
you launch it, NF all.
And then all these rebels come and destroy it.
Exactly.
And you talk a lot about testing,
and that would be part of testing.
Put it out there, see if it works.
Do you recommend when someone put something out
that they make several iterations of it,
put it all out the same time,
and then compare or put one out, test that, wait, put the other one out.
Like, what's the strategy with testing?
Well, first, like, we take testing to a whole different level, and I don't expect people
to do that, nor do I want them to do that just going in.
I think the first and foremost is just getting into the mindset of publishing an ad, publishing an organic
post, and tracking the performance.
It could be a simple spreadsheet of, I'm going to track the view to reach ratio, I'm
going to track likes, comments, shares, or with an ad, I'm going to track what is my click
through rate or cost rack position on this ad for another.
It's amazing to me how many people go in and just keep posting the same
stuff in the same way and they're expecting it to go viral. And then when it doesn't go viral,
they either say social media doesn't work, social media doesn't work for me, or I'm going to
fire my agency, I'm going to fire my content creator. Instead of just like taking baby steps,
like I don't know if you guys are familiar with BJ Fog. He's a professor at Stanford that runs
a persuasive technology lab and he has a program called
Tiny Habits.
He just published a book around it.
And I studied under him for some time, again, from a psychological perspective and understanding
human behavior.
And he started this Tiny Habits program that basically said, okay, we're going to, you're going
to choose two habits to start with for seven days.
Now, these habits cannot take you anything longer than 15 seconds. We're going to, you're going to choose two habits to start with for seven days.
Now, these habits cannot take you anything longer than 15 seconds.
So let's just say the habit is flossing my teeth, or I want to start exercising.
So what he says is you're going to just floss one tooth for seven days,
and then you're going to celebrate that success.
Because what it does in the subconscious, it gives you success momentum to move forward.
Same thing with working out.
We're just going to put the shoes by the door for seven days or we're just going to put our
shoes on for seven days.
Because what happens?
You guys know as a trainer.
No, we teach, we speak to this.
It's a brilliant, brilliant strategy.
We always, and there's research to support that when you create a new habit, if you pair
it with an,
yeah, exactly.
The success rate is tremendous.
So we talk about this.
I've never thought of making it that simple.
Right, where it's like a 15 second.
I love that.
I've done that with clients in nutrition.
Like, okay, you're gonna read one page
at a nutrition book a week.
Let's just start with that.
And then, okay, now we're just gonna drink
one glass of water.
Very successful.
Yeah.
It works very, very well.
Because the reverse side is, whereas fitness propped up on New Year's resolution, people
sign up for a gym membership, they go to the gym the first day, work out for two hours,
and the next day they are sore, and then they never want to go back.
And that's also an interesting thing that the BJ Fogg talks about in a lot of work that
we do is the behavioral model
is and trainers should really know this
or any business really should know is
there's a big trade off between motivation
and an action taking place.
So when there's a very high state of motivation,
you can make somebody do something very difficult
and it'll result.
If there's a low state of motivation,
you've got to make it dead simple and quick to do
in order for the action to take place.
So I'll give you two analogies of it.
Instagram.
Prior to Instagram, creating a cool little photo with filters, you had to use Photoshop.
Big pain to do.
It takes you hours just to figure out how to use it and then takes a bunch of time to do
it.
So what did Instagram do?
And the founders of Instagram actually studied this
under BJ Fogget Stanford, made it dead simple.
With Instagram, it's just click of a filter.
And that's why the action took place.
If it took hours, or even took 20 minutes
to edit that photo with Instagram,
it would have never taken off.
Now in the flip side, going back to New Year's resolutions,
how do gym memberships get sold? New Year's resolutions. How do gym memberships get sold?
New Year's resolutions, New Year's.
Why?
Because the motivation is super high.
So what happens is people do something difficult.
They go in the car, they go drive to the gym,
they sign up, they lock themselves into long-term membership,
and that's how gym memberships work.
So that's where trainers can learn a lot about motivation.
Like, being their initial contact with them
and the assessment is like where their motivation level is
and adjust your conversation according to.
Have you dived into the podcast space?
Because, you know, when I look at platforms like Instagram
or Facebook, I can see things going viral
and podcasts don't really have platforms necessarily like that.
I know Spotify and iTunes, but have you dived into seeing how someone starts a podcast
that say they have a good podcast, how they can get in front of a lot of people?
Yeah, 100%. I've done a lot of research on it.
I worked with Katie Kirk not just on her online content, but with her podcast.
And again, it starts off with hook points.
And that's where when when I looked at,
when I took a step back,
and because I had no experience in interviewing
or journalism prior to meeting Kate at Curric,
and I, the first meeting I ever had with her is,
is she signed this new deal with Yahoo,
a digital first deal,
and she had 25 years of TV experience.
And I first had to kind of look at the difference
between the two mediums.
As again, the behavior of television is,
you sit down, you turn on the television,
it's a habitual nature that's formed is,
every morning I would wake up and making breakfast
or taking the kids to school
and I'm gonna watch the today's show.
No matter what content is there,
I'm gonna tune in and watch it.
First is digital first strategy,
you're fighting against 60 billion messages.
So I had to take a step back and look at,
okay, well, how do we win this battle?
Because Katie was saying,
well, I'm over at Yahoo,
nobody's seeing my content.
And fans are coming up to me on the street saying,
Katie, we love you,
but we miss you, we have no idea where you're at. They didn't even know she was on the street saying, Katie, we love you, but we miss you.
We have no idea where you're at.
They didn't even know she was on Yahoo.
So I sat down in this meeting and I was like,
okay, and she was expressing this to me
and I was like, when is your next interview?
She's like, it's actually two hours from now.
And I was like, oh, perfect.
So I've got, I've got 10 minutes to come up
with a completely new strategy from scratch
and knowing nothing about journalism.
So I said, okay, well, who is the interview with?
And she says, it's with Elizabeth Banks, the actress.
She was like, okay, so Elizabeth Banks, she's in the Hunger Games franchise, she's in
pitch perfect, and she's a strong feminist advocate.
So what I'm going to do is instead of asking questions, I'm going to think about the outcome,
the outcome of the pattern and eruption that I'm looking for. So instead of designing
questions, I'm gonna develop my hook points. I'm gonna develop what is the title
of this interview? What are the individual clips that's gonna create that
pattern and eruption on social platforms that people will stop, consume, share,
and then want to watch the rest of it? So I did that just that. I was stop, consume, share, and then wanna watch the rest of it.
So I did that just that.
I was like, okay, Hunger Games fans,
we're gonna create hook points specific for that audience.
Pitch Perfect fans specific for that audience,
Feminist Advocates specific for that audience.
So we did that, you know, we worked together
on the hook points, they went off,
shot the interview, came back with a 30 minute
completed interview, and then I proceeded
to cut out each of those hook points.
And they ranged from like 30 seconds to 90 seconds long.
And then what I did is I contextualized that in different ways.
So I would take each segment of the audience, a hundred games had like five or six hooks.
Pitch Perfect Fans had five or six hooks. Feminist Advocates had five or six hooks.
And I took each of those clips
and then I tested them each a hundred different ways.
So from that one interview,
I had probably five or six hundred variations of content
that I was testing.
And I was testing in real time against each other
using a dark post to see which ones were being shared
at the highest velocity.
And then I would dwindle down over like eight or nine hours from 500 to three.
And now when you do this, do you normally see, is it normal for you to see like a major
outlier or are they all kind of the same and then ones a little bit better or is it normally
like a very obvious like, wow, that, that was it right there.
Typically, in the work that we do, we have a lot of historical data
and we have 15 years of experience,
so we will see the outliers quick,
but if you're just starting out,
you may need to have a baseline,
so it may take you some time to get it up,
but typically you do see an outlier,
but to your point is the reason I tell that story
is that's where I see the potential of podcasts.
Now, let's talk about the biggest podcast in the world,
Joe Rogan.
If you look at Joe Rogan's clips channel,
on YouTube, they are masters of hooks.
Now, not all of them succeed, a lot of them fall flat,
but where Joe Rogan is a master,
and this goes back to the celebrity side of things,
he can take somebody that you've never heard of, like a guy that studies dinosaurs,
a guy that studies extinction, a guy that studies mindset or diet.
Nobody, somebody you've never heard of and they can take clips and contextualize them
in such a way that would be like, I want to hear what that has to say.
And that indoctrinated you into the Joe Rogan experience.
It indoctrinated you into that episode.
And I find myself oftentimes going to the clip channel first
because if I see a guy I never heard of,
and Joe does not do any introductions
if you've seen the show, it's like, he just dives in.
And if I see a name I never have heard of,
I'm not that I love the Joe Rogan experience. I love the heard of, I'm not that, I love the Joe Rogan experience,
I love the podcast,
but I'm not just gonna watch or listen
to every single podcast he does.
I start with the clip channel,
look at what's interesting to me,
listen for five or 10 minutes,
and if it really sucks me in,
then I'm like, I wanna hear what the rest
of this guy has to say.
Would you attribute a lot of his success to that channel?
Yes.
Oh wow.
I would.
That's interesting.
So using something like YouTube with clips, a hook, to leverage that, to bring people
over to your work.
We're doing it.
We're just not doing it well.
We're definitely not doing it right.
So right now, we just started doing this about a year ago.
So right now, we have the Sling Studio running.
There'll be clips from this.
We have somebody who edits it,
we put the full long form up on the channel,
and then we have them break up like segments,
and we normally choose like these three to five segments,
but what we don't do well is we don't build a hook with it.
So we try and make it compelling,
so it's like a statement that you said
that was powerful, that's three to five minutes long
but what we're not doing is titling it separately or not put and I don't know if this is a value if we should put like a
A still screen so went like a thumbnail for it. That's different
It says yeah, it says something that's compelling right now
It would be just an image of you
It would be an image of you talking in front of a microphone and then it would be three to five minutes and then we think it's a compelling
Conversation so we put it out there seems to do okay, and it we think it's a compelling conversation. So we put it out there, seems to do okay,
and it's still early right now, and we're still learning.
But do you think that there's be better strategies
as far as like having a dedicated thumbnail
to that that you said, and then maybe even making sure
that we title it in a certain way?
Well, title is critically important.
Thumbnail, there's a lot of art and science to it.
So it's different for each person.
So the first place that I would start
and working with you guys is let's dive into the data.
Okay, these clips aren't taking off.
What is the click through percentage
on the thumbnail headline?
What is the retention?
What are the length of those clips?
What are the outliers, both positive and negative?
Again, this is a big thing that people do not do.
You don't just look at the positives.
You look at the negatives.
You make correlations.
Why didn't this work?
Why did these series of things didn't work?
And then we set a new hypothesis going forward, and then we rapidly iterate to get it up
and running.
Now like Joe Rogan's at a place where I don't think that they dive into the analytics and
data as deep as that.
And I could be speaking, but because he's gained so much trust with his brand and so
much trust with the algorithms too.
Like the algorithms, once you start picking up steam, they'll start giving you more reach
automatically versus the opposite.
And this is where there's this misconception of more followers, more subscribers, automatically
equals more reach, more engagement.
Nope.
No, five, 10 years ago, yes.
But today, and people, I get so many crazy comments
on my 1 million followers book ads of engagement rates
and looking at engagement and like,
you have fake followers and you have unengaged fans
and like, no, it's just the algorithms.
Like sometimes we kill it.
Sometimes with us or our clients
we'll have videos that do millions of views.
And then sometimes it generates 10,000 views.
There's no free wins.
But the better that you get, the more trust you earn
with the algorithms, they're gonna give you
more reach automatically because you've earned
that credibility.
Well, it's advantageous for them.
Yeah. I mean, if you're constantly proving that people love to stay on your platform, you're earned that credibility. Well, it's advantageous for them. Yeah.
I mean, if you're constantly proving that people love to stay
on your platform, you're on their platform.
They can sell ads to it that way, right?
And also, I want to talk a little bit about context
around content because going back to what I was saying,
this is where a lot of people struggle with content
is their designing content for themselves.
And we use a communication framework in our agency
that is all wrapped in psychology and human behavior
and how people perceive the world in different ways.
It's used by NASA, Pixar, Audi, Bill Clinton
to connect at scale.
And one of the ways that in this works for YouTube
and clips and just in content and social
growth altogether, is understanding people perceive the world in different ways.
So for example, there's a big percentage that perceive the world through thoughts and
logic.
They want data and facts.
There's a percentage of the population that proceeds to roll through values and opinions.
Do I trust?
Do I believe in this piece of content,
in this brand, in this person?
The biggest percentage is feelings and emotions.
How does this make me feel?
Then there's people that just,
is this fun?
Is this exciting?
Is this make me laugh?
And there's other people that just
perceive the roll through action.
So when we're designing an ad or a piece of content
or content strategy,
we make sure that it's well-rounded.
Because me, I perceive the roll through thoughts and logic. If I just speak thoughts and logic, an ad or a piece of content or content strategy, we make sure that it's well-rounded because
me, I perceive the road through thoughts and logic.
If I just speak thoughts and logic, I'm probably alienating 75% of the North American population.
So I want to make sure that I have a well-rounded approach in creating something.
So if we're selling a car, for example, I wouldn't just say, or if I'm selling a car and
I want to make it well-rounded, I I would say something like this car has the best miles per gallon in
its class. The safety, the safety tests show this is the safest car in the class.
And when you drive it, you're going to feel so comfortable and so good. And when
your friends see you drive it, it's going to be off the change. You're going to have
the funnest car, the funnest experience when you're driving this.
And I firmly believe that you should check out this car today.
So I made it a well-rounded experience.
And where most people in this goes for YouTube content
or any content or ads, is making sure
that you have a well-rounded approach.
And that's why with all the clients that we work with,
we train them in this model,
because if we deliver a hook,
but your story falls flat because you're only speaking
one language, then it ultimately doesn't work.
So we make sure that A, when we develop hooks for clients,
it has this well-rounded approach.
And then we also train our clients
and put them through the assessment
so that they can see what their
strengths and what their weaknesses are to have a well-rounded approach.
I literally think you just unpacked our podcast.
I think that's really...
I do.
I think that that was part of the formula.
Accidentally, on our part, it wasn't like we went in with that strategy.
There's this fun, entertaining factor.
We drop a lot of science and knowledge and information in there.
We make it fun and playful while we do it.
So that's kind of the formula of the podcast,
which explains probably why it's had the success.
What do you think about, like so,
a lot of these platforms are competing with each other, right?
They're not all on the same team.
And so they're all trying to reiterate
or create their own version that the other one.
For example, IGTV.
So it's like a direct competitor to YouTube, right?
So what do you think when you see something like that?
And I'm listening to you talk about Instagram
and it being short and fast and it being easy
with the filters and that's why it worked.
And do you have high expectations for where they'll take IGTV because it is a direct competitor
with YouTube?
It's a great question.
First and foremost, the reason Facebook is not going to die is because of that mindset.
We are going to test and test and test and we don't care if we fail.
It was interesting.
I was listening to Jeff Bezos interview as same mindset. He said, his primary profit over the past few years has been from AWS and other revenue
streams, not from Amazon.com.
And he said that he's lost billions of dollars testing things with Amazon.com.
And he's completely fine with it.
And that's the same process that Mark Zuckerberg and Facebook do.
As you look in the past, like they tried
many different times to take out Snapchat.
It wasn't, it's not like IG stories was the first try out the gate.
They went through it multiple times and they cracked it and they killed it.
Look at Reels right now.
What are they doing?
They're trying to take out TikTok.
TikTok, you know, and they're testing it.
Is it going to work?
I don't know.
We'll see. But you can definitely,
one of the fascinating things from a psychology standpoint
is whenever they have a new feature,
they wait at higher than the algorithm.
So you saw that first with IGTV,
now you're seeing it with Reels,
and why are they doing that?
Because they want to reward.
They want to reward that dopamine in your head
to say, why go to TikTok when you can do it right here
and we'll give you more reach?
Why go to Snapchat when you can do it right here and we'll give you more reach? Well, I go to Snapchat when you can do it right here and we'll give you more reach
So IGTV I think it's a great idea a great experiment
I don't think it's panned out in the way that they want again changing human behavior very difficult to do
I think it's gonna be a tough road to make IGTV and long form consumption behavior work on Instagram.
But again, I'm never going to put anything by Instagram or Facebook because they will
just keep testing until they figure it out.
I think that their best shot would probably be building a separate app that is more long
form consumption and driving the traffic there.
Oh, really?
Not keeping it all in one place because I feel like keeping it in one place, you're hoping to win everyone over.
Like why do I go to these other platforms
when Instagram or Facebook offers all of it?
Yeah well again, it's like why do they,
why do they acquire Instagram?
Why do they acquire WhatsApp?
Why do they do it?
And why do they break out messenger?
Is there is something to say of doing as much in house
as possible, but also, and I'm just making an hypothesis here,
I think that they fundamentally understand
that consumer behavior is different from platform to platform.
And thus, if you train the consumer behavior
in a certain way from a platform to ground up,
then it works.
Versus trying to shift consumer behavior.
I think IG Stories worked really well
because it's short form, consumption behavior.
You have a very analytical mind.
And what do you see, like when you look at,
because everybody's on these platforms,
we're all trying to scale and build this,
we're all trying to get attention.
What do you see as the most common mistakes
that content creators are making?
Are there a few that stand out that I always see this?
Everyone always tries this method
and you know that it's fleeting.
There's a few.
One is quantity and frequency.
Everybody feels like I have to produce
and post five posts a day.
I would say it's quality over quantity
and less you're really good at the content that you produce.
So my creative director was working at a company
and they were going up against BuzzFeed.
And we looked at the analytics and I think for a month's period,
they had produced five videos versus BuzzFeed's 250 videos.
And they outperformed them engagement of those five videos.
And this company was doing like three billion views a month and
Why is that again? It goes back to the algorithms the algorithms want people focused on content longer if people are scrolling past not spending time
I don't care if you post a hundred times a day
You're training the algorithms that you're not a good content creator. No, if you're a great content creator
Talk about Gary Vaynerchuk, for example, he has a team of 30 people. They're really good at it on Instagram on other platforms
They're not as good at it, but he preaches
Quality or quantity put as much content out there. I'm not saying it can't work
It can but I don't think it's the best route for everybody else.
The second biggest mistake is really, again, designing the content for yourself.
I say that communication is math.
You've got to understand people perceive the world in different ways and making sure that
you play to the numbers of how people perceive the world.
So there's like 30% perceive the world through fiends and emotion, 25% thoughts and logic,
10% values and opinions, 20% humor and fun and excitement.
So we play the math and how we construct the message.
And if you're just speaking one language, then you ultimately fail.
And then I think that, and the reason I wrote the second book hook point is people fail to really understand the world that we're living in
today. Is your biggest asset is, can you grab attention? Because if you can't grab
attention, you cannot win the next part of the conversation. And that's where
people I think are trying to dive too quickly into their story, into their
product, their service, their value, with not really earning the right to tell that story.
And it is a right.
It's like, I have to win that opportunity
to tell people what I'm about,
what my product or services,
what is the value,
how I can help them in the world.
Interesting.
You know, I love talking with people
who are as well-versed as you are in a particular space.
It reminds me of like the matrix when you see them looking at the screen with the numbers.
And to us, it just looks like a bunch of numbers.
And to them, they're like, I can see what he's doing.
I can read everything.
And I can do this when I look at someone exercising.
I can break things down that the average person can't.
You obviously can do this when you look at social media platforms.
And I would kill myself if I didn't ask you this.
But we're obviously in a political season right now.
When you're looking at the ads that now,
because now it's a big deal,
social media plays a big deal now in elections.
When you look at the ads that they're putting out
or the way that they're using social media,
are they being effective?
Are they figured this out?
Are they starting to figure this out?
Well, we'll see what happens in this election.
I'll speak to the last election
in that the reason I believe that Trump won and I'm not going to get into, I'm not big
into politics. I'm not going to say who the right person won or the right person lost is
just look at the sophistication of their digital marketing campaigns. So Trump's campaign tested seven million variations of
AI creative versus Clinton's 70,000.
Oh, geez. Wow. That much more.
Trump's campaign and there's a good documentary, the great hack on Netflix that breaks us
down, but Cambridge Analytica was using psychological profiles of people to understand how to test specific messages to specific audiences.
It's a similar psychological profile that we use of the communication as math and breaking
down how different people perceive the world.
But we're not using a data set from Facebook.
We're using a data set from a company that has got this data from over a million people in the North American
population, not through Facebook.
The problem with Cambridge Analytica is they acquired data from another company and they
were using it for this purpose, which they weren't supposed to be doing.
But from that, and also I think that the smart part of what they did with their campaign,
again, I'm not saying that I'm pro Trump or pro Clinton,
but they identified two specific goals. There was an audience that was on the fence that they
felt that they could win. So they were convincing those people why they should vote for Trump.
There was another subset of the audience that they knew they couldn't win, but they just wanted to make sure they didn't show up
at the polls.
Oh, wow.
So they had those two strategies going.
Now, obviously after the whole Cambridge Analytical thing,
Facebook has changed a tremendous amount
about the way that you can target
based on certain aspects.
You can't upload the third party data
in the same way that they did the first time around.
So we'll see kind of what happens with the election.
The other fascinating thing from a psychology standpoint is the reason they think of polls
were so off the first time around was people didn't want to admit that they were voting for
Trump.
And that could be this, this, this second time around, is are the polls actually accurate?
Because like or hate Trump, he's a polarizing character.
And some people just don't want to see that they're, they're, they're supporting him.
And that could be throwing things off.
Another thing from the communication standpoint of the last election is Clinton perceives
a rule through thoughts and logic.
Now, 75% of the female population perceives a world
through feelings and emotions.
So the speculation is she had a very difficult time
connecting with female voters
because she wasn't speaking from the lens
of feelings and emotions.
Versus, she was just doing through thoughts and logic. Now compared to her husband, who
studied this model that we used, and he's probably one of the
best communicators on the planet, whether you like him or
hate him, he did this in a debate against George Bush, where a
woman stood up and said, listen, our families lost her jobs,
we're really struggling. We don't
know what to do. How would you help us? Now, George Bush perceived the world through thoughts
and logic and values and opinions. So he shares data and facts and his opinions about things.
But Bill Clinton, what he did, and this is the reason he won the election, he saw that this woman
perceived the world through feelings and emotions. And he knew the math that the female population
was 75% feelings and emotions.
So what did he do?
He stepped it on the podium.
He said, I feel your pain.
Yeah, I'm sorry, I remember that.
And then he started going into the data
and the facts and the logics.
With that, he won the election.
So it's again, that's where it's like communication
is math and Pixar.
Why is Pixar so successful?
Most successful movies start up of all time.
I don't know what their success rate is, but it's got to be at least 90 to 95% of their movies are successful.
Best of times. They make you feel some stories.
Yeah.
This is, they have writers trained in this model.
And if you go sit down and a Pixar movie, they have a character that speaks to each way that people perceive the world.
They have a character that speaks to thoughts and logic.
They have a character that is fun and exciting
and they have a character that is all about feelings
and emotions.
So next time you watch a Pixar movie,
I already do that.
So I read Story Brand and I'm fascinated by Pixar
and Steve Jobs has credited that change,
that changed Apple.
He believes that what he learned through Pixar
changed the way he market and advertised in Apple.
And so I can't help but when I watch a Pixar film,
I look exactly at that.
You can tell that there's like,
there's somebody in there that you,
a character that you identify with
and then I can see my friends,
my sister, my brother, I'm like,
oh yeah, that's all of them.
It's the, do a brilliant job of that. I can only my friends, my sister, my brother, I'm like, oh yeah, that's all of them. They do a brilliant job of that.
I can only imagine somebody as good as you
at doing what you do at something that is as powerful
as it is, you probably get approached
by some pretty big people.
Have you been approached by, and you don't have to answer
who at all, of course, but have you been approached
by politicians and big companies
because of how effective you are?
Yeah, I mean, I was on some political shows
early in the year and there was a presidential candidate
that reached out or that I met in the green room
that wanted to hire me.
And I just said no, simply because there's just too much
team involved.
And it's like, if you want me to work with you,
then I need to know you're gonna listen
and implement the stuff that I do.
Otherwise, I don't have time for it.
There was another one of the biggest rock stars ever
off from the 70s.
God, I got introduced to him and he's like,
well, I really hate social media,
but I want you to develop a strategy for the next six months
so I can get off social media entirely
and drive to this private platform I created.
I was like, listen, I can't help you if you hate social media.
It's just like, you've got to have some redeeming factor in it.
But yeah, I mean, we get approached all the time and sometimes we have to turn it down
because one, I want to make sure that we can be successful and
believe that we can be successful with our client and that the client is really going to
listen to us and trust what we have to say.
Otherwise, it's like then maybe it's a better suited to go with somebody else.
I thought I heard you say, I think I heard you say you got like 16,000 applications after you
did the million followers. Is that right? Yeah, I ran a test with a video that I created with my keynote
speaker.
We were just doing a workshop and we created like a 90 second video
of me talking about the process of how I generated a million
followers in 30 days attached to a blog post with, hey, if you're
interested, you know, fill out this application to work with me.
And we got 16,000 applications in like two or three months.
But I also want to say something
that I think would be really helpful to trainers
and something that you said
and it plays into this communication as math
is oftentimes, I think trainers oftentimes
will struggle with certain clients
or the client will fail
because you're not connecting with them
in the way they perceive the world.
So one of my friends and I featured him in the hook point book, he, he trains like three or four billionaires,
he's trained Elon Musk, Chris Hemsworth,
major, like Kevin Costner, major people, and he does not use social media at all.
He doesn't market himself. It's all purely organic.
But one of the things that he said that was so fascinating
in a place of the communication is,
in that first session, he's just trying to understand
how this person interacts with the world,
how this person perceives the world,
what type of exercise is gonna make them feel good,
what is gonna make them feel successful?
And I think the stories in the book is,
when he first started with Kevin Costner,
they just was a complete disconnect. And he was just searching for a way to connect. And I think the stories in the book is when he first started with Kevin Costner, they
just was a complete disconnect.
And he was just searching for a way to connect.
And then all of these professional baseball players that he works with, he works with like
Verlander and Juan Calla Stanton and all these big players, he started seeing him come in
the gym and Kevin Costner's eyes would light up.
This is baseball fan.
Yeah.
And then he's like, oh, so that's my connection in.
So then he started, the doors opened
and then they realized they had all these common interests
and everything.
And again, that's so important to your success.
Even if you've won the attention is to make sure
that you're serving your client
in the way that they need to be served.
So again, you can give them what they need,
not necessarily what they want.
You know, thinking back to when I was training clients,
I trained almost anybody who wanted to hire me,
I love working with people,
but I could also sit down
and literally create an avatar of the perfect client,
like the perfect client that I could work with,
that I knew would be,
that I have the highest chance of success,
can you do that for you?
Do you have, like, what are the characteristics
that you look for and the perfect client for you?
Let's say someone comes to you
and they want to gain a million followers
or build their business.
What are the characteristics that would make them
a phenomenal person?
There's gotta be tons of people you turn down
because you just look at it and go,
this, you don't have it, you know?
Well, we also do initial strategy sessions with people to give value to them, but also
determine, is this somebody that we want to work with long-term?
And they also, if they want to work with us long-term as well, because it's on both sides
of the equation, I would say the number one thing that I look for is, what is their mindset?
Like, are they going to put in the work?
Do they realize, like, this is a testing process?
Like, we have 15 years of experience,
but do we get it right every time?
No, but we will out test everybody,
and we will find the answer.
That's what makes us successful.
Most people will give up,
and I'm sure it's the same with training,
as people get in there, and a client's just like,
they want the results, but they're not willing
to put in the work.
They're not, and I'm not saying that you have to bombard them
and overwhelm them like again,
is that success momentum incremental steps.
But you can see the first time you work with a client,
are they really cut out for this?
Are they gonna do what I say and allow me to help them?
And it's the same thing with us,
as we can give you
the roadmap, we can give you the blueprint,
but it's not you to do something with it
to make it happen.
Like, we can't do everything for you.
And I think that's the biggest thing is
how resilient is somebody gonna be.
Because even with our business,
like, it's the challenge.
And I'm sure with your business as well,
it's like, you guys run into challenges, you run into obstacles, it's the challenge. And I'm sure with your business as well, as like, you guys run into challenges,
you run into obstacles, it's not always perfect,
it's not always successful, there's ups and downs.
And is that person have the right foundation
to really make sure that they're successful,
not just in the short term, but in the long term?
Well, one of the things that our marketing team
has struggled with us is we hired them on year
three, about year three we were in.
And at this point, we had so much content.
And they always remind me that it was like a blessing and a curse, right?
It was like this blessing because we had already created so much.
We had already had traction.
We had a foundation.
The podcast was already big.
But one of the hardest parts for them is to actually filter through all of our stuff to realize what direction that we should go to continue to generate leads or gain followers.
Do you see that as an advantage or a disadvantage? Let's take our business, for example. We, five to 700 YouTube videos out there. We have 1,400 podcast episodes.
You know, we've got four different Instagram pages
that have over quarter million followers.
Like, you know, we've got a ton of stuff.
What do you see when you see that?
Do you see a big headache because of that?
Or do you see a huge opportunity when you see that?
It depends on how clean the data is.
Do you have access to the data?
If the data is good, then have access to the data? If the
data is good, then we dive into the data. YouTube has pretty good data. I don't know what
the level granularity is on the podcast side of things. But that's where I would start.
And if the data is messy, then we just kind of start almost from scratch in a way. And
either way, it doesn't bother me. People sometimes, when they're hiring me, they're like, well, I'm not a big celebrity.
So I'm not sure, are you really interested
in working with me?
I don't care.
I don't care if you're Taylor Swift or somebody
starting from scratch.
To me, it's the same.
It's fun, as like I like to help people grow.
And we've worked with companies like Mind Valley,
a similar position.
They've been creating content for years
and they're great content creators,
but we still manage to find ways
to look at their process,
the way that they perceive content,
the way they construct it,
and dive into the data, deconstruct it for them,
and help them go on their way.
So there's pros and cons to each way,
but I don't think that there's a negative to say,
oh, we have a ton of content,
so it's gonna be difficult to help you.
Okay.
Speaking to influencers now, people who have businesses built on online platforms, or people
are trying to build businesses on online platforms, anything that they should look forward to on
the horizon, because it's such a, it seems like such a fast changing space, landscape, algorithms
change, and what's popular and what's working and what's not working.
You have so much knowledge on this.
Are there any foresight?
Can you give us any like predictions or things to pay attention to moving forward?
Goes back to the same two things.
Can you grab attention and can you maintain it?
It's a... And I don't care what platform comes up or what platform you're on. Those are the two guiding principles.
And people say it moves fast and it kind of does when you compare to what the world was like
20 years ago. But honestly, it doesn't move that fast. I mean, Facebook's been along for a long time.
YouTube's been along for a long time. Instagram's been a long, for a long time.
Instagram, they're not going anywhere.
Like TikTok, again, people think that came out of nowhere.
It's been around for a while now.
It was musically before.
I don't know when it was started,
but it's at least six or seven years.
Now, some people may say six or seven years is quick.
To me, I see that as a long period of time,
but I wouldn't get caught so caught up in that aspect of it.
I would focus more on the fundamentals that what of what makes people successful and also what keeps people at the top as well.
Excellent. Well, this has been extremely illuminating. Very edgy.
Yeah, very, very great time with you, Bren. I appreciate you coming on the show.
And I think you bring a tremendous
amount of value for the current landscape of business. It's such a big part of now
how people build their business. I know from the outside it can seem like a mystery, but
it's great to hear from someone like you, kind of breaks it down.
Thanks for having me.
Yeah, no problem. Great job, man.
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