Sawbones: A Marital Tour of Misguided Medicine - Sawbones: The Secret Life of Doctors
Episode Date: April 5, 2018Ever wonder what doctors do when they're not giving you a check up? Wonder how to get the most out of ever doctor's visit? We've got the answers for you in our new episode: The Secret Life of Doctors.... Music: "Medicines" by The Taxpayers
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Alright, time is about to books.
One, two, one, two, three, four. We came across a pharmacy with the two in that's lost it out.
We've washed on through the broken glass and had ourselves a look around.
Some medicines, some medicines that escalate my cop for the mouth Hello, we're ready and welcome to Saul bones marital turf miss guy to medicine. I am your co-host Justin McElroy
And I'm Sydney McElroy. It's a little too much sort of like barfato for my name
I think I regret it. It sounded a little more like like a radio DJ. Yeah, that's not me folks
I'm just regular Justin in fact, I'm less than regular Justin
because I come to you today, hat in hand.
Like on behalf of my wife and the maximum fun network,
it's Max.
Our lovely children.
Yeah, our lovely children who just want to square meal.
Three hots in a cut.
No, this is a max fund drive.
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I'm thrilled because it is a time where we all get
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We've been on the max fund network since we launched our show
in 2000 and 13.
We're at 220 some episodes.
That's rough.
It's been five years.
Almost five years.
I think in the summer, right?
It'll be five years.
I can't believe that.
Believe it or not.
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So that is the way to show your support and to help make it possible for us to do this.
Just to you have a personal story.
Sydney works fewer hours than she used to because she wanted to make
more time to research and make solbona's great and record solbona's and do more live solbona's
and stuff like that. So yeah, and that's thanks to y'all. So thank you.
That will talk more about that at the break, but that actually Sydney dovetails,
not ductails, dovetails. Whoa, was that actually Sydney dovetails. Not ductails, dovetails.
Whoa, was that intentional?
Ducktails and dovetails.
Like ducktails, dovetails, is that a thing?
I don't know if anything else,
ducktails would have been a playoff of.
Yeah, because it's really,
it sounds like it's intercapped in such a way
that it should be something, but anyway.
You know, ducktails instead of,
there's nothing I can say though that is.
Nothing makes sense.
No, well, and some of them are inappropriate or exploitive,
so we'll just stop there.
Today we're going to do an episode that is kind of different,
but I think it'll be kind of fun and interesting.
You're giving Cooper some weird looks.
Is she okay?
No, she's just squirming all over the place. She's gonna need to be picked up. Also ducks, is it
just because of duck tails like tails? Yeah, like they have tails and also... Well,
they don't have tails, but they've got that pointy part. They do have tails. There's an
end to a duck. Ducks do have an end. Okay. In the hair do, there's the hair, the hair
style of the duck tails hairstyle. In that't, isn't that what that's called?
You'd understand it would be pretty wild
to call a hairstyle a duck tail if ducks did not have tails.
You realize that would've been the first thing
at the hairdressers' stage.
That's a way that's like smooth like a greaser, right?
Yeah, no, I'm not debating the size and style
of the duck tail sort of look.
I'm saying that it would've been wild if ducks did not have tails
to call that style a duck tail.
It's like a butt.
So what we are going to do today, I'm going to, I'm calling it because it
sounds dramatic the, the secret life of doctors.
But really what we are going to do, and because I think it's interesting, you
know, the doctor comes in when you have your appointment from a patient perspective, the doctor comes in.
They see you for, you know, however many minutes your appointment is, we'll get to that here in a sec.
And then they disappear.
So what are they doing the rest of the time?
We're going to break this into two chunks.
I mean golfing.
Golfing pretty much.
We're going to break this into two chunks.
The first will be sort of Sydney's regular day today. I mean golfing golfing pretty much We're gonna break into two chunks
The first will be sort of signet Sydney's regular day today
And although she's a family practice doctor. I'm sure it's somewhat different for other specialties
But maybe you can address that sort of as we go sure and then in the second half of the show
We're gonna talk about a hospital service which is like working at the hospital itself
So Sid let's let's actually start.
And now this would have been obviously, we talked about residency a couple times.
I don't think we want to focus on that so much.
I'm kind of thinking where you're at now as an attending physician.
Sure.
First off, why don't you talk a little bit about what that means being an attending physician?
And then let's get into your day to day.
An attending physician just means that I finished all of the training portion of being a attending physician and then let's get into your like day to day. An attending physician just means that I finished all of the training portion of
being a doctor. You know there's the years your medical student. They're the
years that are kind of like apprenticeship years where you're a resident
where you are a doctor and you do get paid but you're also still in training.
And then following that you become an attending physician meaning you're also still in training. And then following that, you become an attending
physician, meaning you're done with training, you're out there on your own. If you mess
up, it's your fault now.
Flipper 5.
Yeah. So, uh, so I am an attending physician. I have been since 2012.
Um, alright, so let's start with a typical, let's, because your days are a little bit different.
Let's start with Tuesdays.
Okay.
And so first of all, let me preface with,
I do family medicine.
Okay.
So I see all ages of patients,
and I largely do outpatient medicine,
and when we say outpatient, we mean in the office,
not in the hospital.
That's inpatient. Okay. So I largely do outpatient, we mean in the office, not in the hospital. That's inpatient.
Okay.
So I largely do outpatient medicine.
And I do not do a lot of like procedures.
So that that just kind of is a broad view like that's where I fit in the medical spectrum.
So I see you for like checkups, you know, I see well child visits or immunizations or
just to make sure they're doing okay. And then I also see people for chronic disease management, you know,
diabetes hypertension, that kind of stuff. And then if you're like sick, you
got a cold or something. So that that's kind of the gamut of where I fit into
the world. I work in an academic practice. So we have medical students and
residents that I teach. And then I also see patients in that setting.
Which is a little unique because doing what I do,
you could work in an academic practice,
but most docs don't.
They either work in a private practice,
which is kind of what you think of as like
the doctor's office where you go and there's one or two doctors
and the nurses that work with them
and that's kind of it, you know, free standing.
Or...
There's a strip mall between a gun store and a fortune teller, is that kind of thing?
Is that usually where doctors offices?
There's like different places they could be, I guess.
I mean, I guess it could be.
It could be.
Sure.
And then there's also, you know, large group practices with many, many doctors still outside of academics,
still outside of a hospital, but they would all do this similar kind of thing.
I start my day seeing patients at 8 a.m. generally on Tuesdays specifically, but I mean at our
office everybody starts at 8.
Pretty much.
And the way that primary care visits are generally broken up,
and it varies from place to place,
but this is usually, this is the most common schedule.
I am scheduled a patient every 15 minutes.
So if I've already seen you before,
that means you're an established patient with me,
you get 15 minutes scheduled for your visit.
If I've never seen you before and you're a new patient to me, you get 30 minutes scheduled for your visit. If I've never seen you before and you're a new patient to me, you get 30 minutes scheduled for that visit. Subsequent visits, of course,
will be 15 minutes. This would be different in different specialties. I know, for instance,
that if you're in psychiatry, your visit may be scheduled for an hour, you know, if you
are in some other sub-specialties, you might get 30 minutes
for every visit. But in primary care, this is pretty standard. There are some
that do 20-minute visits, but for the most part, 15 minutes is all we are given
per patient. Okay, so when you are going to go into a patient's room. How do you, do you like review them before you go in or has
our? So I have access to their medical record through we now have an electronic medical record.
And again, this is the, the rule rather than the exception. There are still places that have
paper charts in which case you would have literally a folder of old notes, you know, old lab results,
old, whatever testing they've done that you could flip through first. But I just open up their
chart in the computer and I sit and I usually, if it's a patient I've seen before, I usually just
review the last note that when I saw them previously to remind myself what specific issues did we
cover, what did we want to make sure and follow up on this time.
I look at any other labs they've had done since then, any other visits, maybe they've
seen another specialty, I can look at all those notes.
Where are you doing this?
So I have an office that I share with one other physician where I could actually go and
sit and have a little more privacy to review charts, but I generally work out of my nurses
station.
So when you go into a doctor's office, especially one with like a multi-physician practice
like mine, there are ours has eight different nurses stations, I believe, and at each one, the nurse is stationary.
So it's tied to whatever nurse works there.
So they tied the nurses to the station?
Yeah.
Yeah, he or she does not move.
They don't know, not taught, not literally.
But the doctors might move about now.
It feels that way, doesn't it sometimes, my fellow nurses? I'm just imagining that's an issue that nurses complain about. I don't know. The main thing
I'm afraid about is that since the hospital bought our practice
We can't have coffee at the nurses' desks anymore
Pods we actually call them. There's a called pods. Oh like the curic those are I those are fine, but I don't
Not now. We call the Nersetation's pods.
Oh, not okay. Um, do you know what kind of pod six?
Pod six. Uh huh.
Okay. Generally, but I mean, doesn't it get in the
nerves like get out of our pod? This is our pod. You have your
at office. Does that bother? No, because a lot of your
mom's fun. So maybe it's that helps. No, I think it's, I
think it's better for me. and this is, again, this is personal.
For me, I like that I have, so at our pod is a little desk with two computers.
The one that is the nurse's computer, you don't mess with it because that's their computer
and they use it all day long because they're doing a million things on it.
And then there's the other one that the whatever doctors working out of that pod can use.
And we're right next to each other.
And I love that because my nurse will go out to the waiting room, get the patient that
I'm going to see while I'm reviewing their chart, bring them in, take their vitals, find
out what they're here for, open up a note in the chart, and then come to see me.
And that time that face to face time I have with my nurse
is great for if there's any issues right off the bat,
she can warn me quickly.
Like you should see that patient right away.
There's something going on or just heads up.
This bad thing happened.
The sad thing that they were telling me about,
just so you're aware.
Or they mentioned to me that they saw a doctor outside
of our practice. And so I'm going to go try to track down that saw a doctor outside of our practice.
And so I'm going to go try to track down that record while you're seeing the patient.
So maybe we can get that record before they leave today.
And for me to ask questions like, hey, did you get a call back from so and so?
Or have you read this task that I said, yeah, that kind of thing.
It's really important to take care of patients.
To free it for you and the nurse to have that proximity.
Yeah.
Yeah, for us to, I mean, my nurse and I have, we've worked together
essentially since I started there and we have a great rhythm now.
Like we were a good team.
The idea of using different computers throughout my day and
having a using a computer that other people also use makes you want to scream
and throw my head to the play class window that is in my office.
You're painting the grimest hell for me.
I cannot imagine using multiple computers
and having to share them with other people.
I want to cry.
That's the sad thing I've ever had.
I use a different computer, essentially, every 15 minutes.
Because each room has its own computer.
Oh, you wound me.
Oh, it's a smear.
Which a lot of people complain about, like,
you know, then the doctor's looking at the computer
and said to the patient, I try really hard to make sure
that the majority of the time I'm focused on the patient
talking and interacting and examining.
But it would be impossible to practice medicine
without a computer in the room.
Okay, so once you go into the patient's room, I think we pretty much, I mean, I think people
are pretty familiar with that part, you know, you're asking them what's going on, you're doing
the checkup. And while I'm doing that, I'm also responsible for generating a note based on
the encounter, which is just a record of what you said, what we talked about, what I recommended,
and any exam findings that could affect.
Do you do that note while you're in the room?
I do part of it while I'm in the room.
Some doctors are fast enough to finish it while they're in the room.
I like to talk too much and I like to talk about stuff that isn't important to the visit too much.
I spend time chatting with my patients probably more than I should.
So as a result, my visits take too long probably
and I don't finish the note in the room.
So they always go 15 minutes
because you said average 15 minutes are patient so.
No, they go at least 15 minutes.
I would say that I probably in an average day,
I don't have a single appointment
that only
lasts 15 minutes unless somebody just happened to come in for my nose as runny.
Can you just make sure I don't need an antibiotic kind of visit?
Those can last 15 minutes, but anything with chronic disease management, anything if we're
dealing with like mental health issues, you can't cram that stuff into 15 minutes.
If I'm only running an hour behind at the end of the day,
I feel pretty good.
Well, you should eat your lunch break, right?
I haven't gotten a lunch break since I started medicine.
You just...
I mean, I think as a medical student,
I may have gotten lunch breaks,
but since residency started,
I've never had a lunch break.
It's scheduled in your day, theoretically.
Yes, there is an hour between 12 and 1 when I am supposed
to be eating lunch.
I am never eating lunch at that time.
That's a lovely said.
Well, good doctor you are.
And I think, I think, my-
That also is why, by the way, I'm going
to take my sidebar here.
Hi, it's Justin.
Please show up on time for your medical appointment.
Please, can you do that for me?
So my wife is not even further behind and later in getting home and
Messes up her whole day. So please be on time for your medical appointments. Hi, I know you have a lot going on.
I'm sorry. We all do.
It is hard.
It is hard.
Especially if you're the first appointment in the morning because if my first patient is late,
the rest of my day
There's no way I can make
up that time because I'm going to lose time throughout the day anyway. And that's something a lot of
people say, well, you expect me to be on time, but yet you're running behind. How do you justify that?
I don't want to run behind. I hate making my patients mad. I hate because I inevitably get yelled at
maybe not every day, but every week by somebody who had to wait
and is very angry with me.
And I feel very bad about it, but the reason you had to wait is that someone else had an
issue that took longer.
Sometimes it's an emergency.
Sometimes it's, I mean, you'd be shocked how many times someone comes in to discuss, you
know, their blood pressure.
And five minutes into the visit,
they're sobbing and they're talking about something
that has nothing to do with that,
but that they really need to talk about that day.
And, you know, I believe a good doctor
goes where the visit leads them
and doesn't try to force a visit on a patient
that they don't feel they need at that moment.
Sometimes I just have to look at people and say,
listen, let's focus on this today.
And I'm just going to have to bring you back to talk about
your glucose readings have been too high.
We'll talk about that next time, because clearly,
this is more important to you today.
Is that a pretty good summation of your standard
when you're in the office?
Like what I do.
That's pretty good.
Especially that.
Yeah, I see.
And then at the end, once I'm done seeing all my patients, like what I do. That's a pretty good solution. Yeah, I see.
And then at the end, once I'm done seeing all my patients,
that's when I have to finish all the notes
and submit all the billing for all of the patients that I've seen.
So, which is just me sitting at a computer,
typing, typing, typing, and submitting on the bills electronically.
And that is just the patient part of it.
That's actually just a small part of what I have my duties at the office.
All right, well listen, what are we here for?
What else do you do?
The other thing that fills every minute that I'm not seeing a patient.
Any second that like, let's say I have a cancellation and I have a free second.
I'm waiting while my nurse puts patient in a room or over my lunch break, so-called lunch break.
I, through the electronic medical record, I am sent tasks. I have an inbox with tasks in it. And the tasks are questions from patients who've called, who electronically sent me tasks,
who dropped off paper at the front desk. They're questions about refills, their lab results, or X-ray results, their messages
from other physicians, proving refills, and I have to do all of those every day.
So most days I get probably anywhere from 30 to 50, 30 on a light day, 50 on a
really heavy day, varies throughout the week. And all those have to be done, which can either be sending the electronic task back to my nurse,
calling a patient, ordering more tests, you know, it varies.
And then there's my actual mailbox of paper mail, which is filled every day with faxes from pharmacies, for medication refills,
for equipment refills,
approving home health nursing orders,
physical therapy orders.
All that stuff has to be reviewed by me and signed.
So I have a mailbox every day that's full of
probably again like 10 to 20 pieces of paper
that I have to read any of their scan into the medical record
or sign and mail back or fax back to somebody.
Can you talk about Richard Park?
I also work at a psychiatric hospital in our community.
And there, I'm not a psychiatrist, obviously.
I'm in charge of medical management.
So in order to get admitted to a psychiatric hospital, you have to be medically stable,
you know, not need some sort of acute medical care first.
And so when you are first admitted, you're examined by me or one of my colleagues.
I do a full head to toe physical exam, take a history.
And a lot of it is make sure that patients who are on chronic medications
are continuing to receive those. If they need special labs ordered because of other medical
conditions they have, I make sure those get ordered at admission. And then people get sick
while they're there. You know, some people are there for a long time. And so I see the usual
coughs and colds. I manage like medications that get out of whack. People who are on a blood
thinner called Warfare and it always goes all out of whack once they start different medications
there. That kind of thing. And lectures, right? You do lectures sometimes. Yes, I do lectures
to medical students. I do lectures to the rest of the world. You do lectures to them.
That is the way of describing it. And I also precept, that's another thing I do.
So because I'm in an academic facility,
any residents who are seeing patients
have to have an attending who's overseeing them while they're doing that.
So that's always good to know.
If you're seeing a resident physician,
you might, you might, it might give you pause
because you think, well, they're still in training.
That's not safe, is it?
And you're right. No. Oh,
because there's someone like me sitting in an office that they
are talking to about every single patient they're seeing.
The earlier in their training, the more likely you might
actually see me, I'm actually coming the room before your visits
over to like shake your hand and reassure you, don't worry.
We just talked about everything. You're fine. Um,
but as residents progress, they usually don't have to bring us in the room.
But I'm discussing every single aspect of your care or someone is who's already done with training
and you know, making recommendations and suggestions or just saying, yeah, you're on the right track, good job.
Anything else outside of hospital service?
You want to touch on?
Meetings.
Meetings?
Everybody's got meetings.
I was going to say, I don't think that's particularly.
I meet a lot with medical students, one-on-one meetings,
like advising, mentoring, that kind of thing.
Make generation, right?
Yeah.
It's beautiful.
Anyway, we were going to talk after the break
about hospital service, but first we're
going to take a trip to the, not really the billing department.
No, this isn't the billing department.
This is the giving department.
Oh, that's nice.
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Yes.
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You can do $10.
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They are delicious.
Quick review, they're amazing.
Yes.
They're real Baptist desserts.
It's gonna take you on a journey.
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Again, the one last time that address is is maximum fund. Or forthless donate
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I'll say that and make sure you check all the shows that you listen to and enjoy.
That's a really important part. Yep. So maximum fund or for us donate Sydney. You are on hospital service now. Yes. I'm miserable. It's it's so hard. This week is so hard for me. And I did say week. And that's what we're talking about Tuesday to Monday, usually for you, right?
Yes. So I also take care of patients who are in the hospital. And everybody does this
a little differently, you know, back in the olden days, I should to draw, I mean, it's
all bones. That's the show. Back in the olden days, this day would break down very differently.
An old timey family doctor would do what I do,
see patients in the office just like I described.
They also probably would have some home visits,
some house calls to make that same day.
And then that same day, they would also be going to the hospital
to round on any of their personal patients
who were admitted to the hospital.
And that was the model for a long time,
wherever your patients were, you saw them at home
in the office or in the hospital.
As you can imagine, that's hard to have much of a life.
And the bigger your practice grows, the more impossible that becomes.
I mean, if you've got several people in the hospital and you've got, you know, 40 patients
to see that day in the office, when are you gonna get all that done? Right. So what a lot of practices do is what our practice does,
we, all of our patients who are admitted to the hospital
are seen by one of our attendings each week,
and we alternate.
Well, no, there's, there's seen by your attendings
each day.
Well, yes, yes, sorry, our attending each week.
A different attending each week, and yes, we obviously, we see the patients every just day. Well, yes. Yes, sorry. Our attending each week. A different attending each week.
And yes, we obviously we see the patients every single day.
And that is the way we are structured to do it.
A lot of practices do that.
More and more are going to a model where they will work with a hospitalist.
So when you're admitted to the hospital, there's a certain group of doctors who just work
inside the hospital.
That's all they do all day.
And they will take care of your patients while they're in the hospital, that's all they do all day, and they will take care of your
patients while they're in the hospital and then hand over care back to you when they're released.
Hospitals are better, the ones that have all the secret, like the best shortcuts, they know the
best stuff in the cafeteria, they're the ones like the jazz for directions. Yes, they know that place.
They know the body.
Yes.
They know the body.
The only place they work, that's all they do.
They don't do any outpatient care.
They just do the hospital.
They are employed by the hospital usually.
What, since I'm in an academic practice, not only do I, I see these patients in the hospital
of all my, of all my colleagues, I also guide a team of residents in doing so.
So while all of the patients are technically admitted
to me and I see them every day
and I am ultimately the one responsible
for making the decisions involved in their care,
I am doing this sometimes through senior, junior
and intern residents that I work with.
I have a team of six.
Let's do this chronologically, because you go in just bafflingly early.
It's really not that hard.
It's not that hard.
It's not that hard.
I know, but it means I have to wake up at six.
I mean, can you imagine it, folks?
So I wake up at six, and I sneak out of bed to try to not wake up just in.
It works.
Or Charlie, when she's in bed with us,
which is often at that point in the day.
Yes.
And I try to sneak out of bed and get ready and quickly drive into the hospital to be there
at 7 a.m.
At 7 a.m.
And every academic practice probably does this a little different, but this is the way
we do it.
At 7 a.m.
we have a check out, meaning that the resident who was there all night actually slept in the hospital and took care of people all night long.
It sits down, we have a list of all of our patients, and we each get a copy, physical list,
paper list, and they run through the list and basically tell us what happened overnight.
Here are any changes, here were any things that went good or bad, and here are the new people
that I admitted last night. Our service is very busy with a very heavy service, so that
number of new patients could range anywhere from five or six on a lighter day of
work to, I think the most I ever personally admitted was 17 in one night. So it
can get pretty busy on inpatient service. That usually takes about an hour of us just briefly.
This is a very brief check out at this point.
Just quick updates.
At that point, everybody breaks up to go see their patients.
And that's when, if you are in the hospital, this is when the doctor shows up to actually
examine you, talk to you, and let you know what's going on.
This is a good piece of advice.
If you have a loved one in the hospital and you're wanting to talk to you and let you know what's going on. This is a good piece of advice. If you
have a loved one in the hospital and you're wanting to talk to the doctors more, get more
face time with them and actually be there when they come and you know, check out your
loved one and make the plan, the morning is when we do that usually for the most part.
Our patients are spread all over the hospital. Since we do family practice, we do all ages
and all problems. So I started the top just, I do family practice, we do all ages and all problems.
So I started the top, just, I don't know, we just do.
We start at the top and work our way down.
We go to the top floor and we go into each room.
It's myself and two of the senior residents and we examine and talk with the patient and
make a decision based on how they're doing, what we're going to do that day, let them know
what the plan is, and move on. Once we have seen everyone, we reconvene back in our call room. Every practice,
by the way, has like a secret call room somewhere in the hospital. There are these, if you open
the right door, you will find a large table covered in computers and paper and very tired looking residents and lots of
coffee.
So there's a bedroom?
There are.
There has to be.
Oh, there has to be a bedroom.
Yeah, because I mean at least one of those doctors is staying there every night.
So there has to be a bedroom and often there's a bathroom and a shower because you know,
some of them shower.
Usually, yeah, ours has a refrigerator.
I make
baked goods sometimes, so if you see one with baked goods in it, that might have been me.
And a holiday tree. A holiday tree. It's not really Christmas. We decorated it all season long.
It's a holiday tree. It's good. Good for the spirit. Yeah, ours also had elevators, so it's kind
of like the back cave, but then they took those away. So we reconvene in the call room. And at
this point, I have seen all the patients,
but the junior residents and interns
have also seen all their patients too.
So the way we're structured is we go down the list
and one by one, the residents present the patients
that they're assigned to.
And they tell me what you've seen them to.
Yeah.
Okay.
I mean, I trust them, but this is still, you know, it's still like I was gonna say kind of life and death
But like literally literally life and death, right? So I've seen them too
But they present to me what they found you know what questions they ask their exam findings
And then they also at this point we have lab results and stuff back
It takes a little while for that stuff to happen in the hospital
So if we give them a few hours in the morning, by the time we sit down to actually discuss
the patients, then we've got all your results. So when they took blood from you in the morning,
if they did an x-ray, whatever, we have all that to look at. And so then we can make final
decisions on what to do for each patient each day. We make all those decisions, and then
we're back to the notes.
So if there's a change to the plan I already told you
or if you're gonna be discharged,
a doctor's gonna come back to the room
to kinda tell you what the change is
or to sum everything up and let you know
that you're gonna be discharged
and answer any questions you have, that kinda thing.
If not, if things are kinda status quo,
then the residents job is just right to note on you,
put in any orders, all orders are put in electronically.
So basically, it's at this point, if you walked in the call room, you would just find a bunch
of doctors frantically typing away, either putting orders in for new medicines or whatever
or filling out discharge paperwork.
And then on every patient, every day, there has to be some sort of note documenting how
they're doing that you saw them.
And so they type up all the notes and send them all to me to read, review, edit, and then
append a little thing that says, yes, I read this and I agree.
Yeah, this is more of a full time.
And I mean, like literally full time when you're on hospital service, right?
Because there's stuff that you do in the evenings too, even after you go home. Mm-hmm.
So I work seven straight days when I'm on hospital service.
I am on call seven solid days.
From the first, I take over Monday evenings around five or six,
and I hand off the following Monday evening at five or six.
Right.
And from that time period, I am responsible for those patients every single second.
So as a result, even when I finally leave the hospital each day after all the rounds
are done, the notes are signed, the plans are made, the questions are answered.
When I go home, I start to be available the entire time by phone to answer questions.
In an emergency situation, I may have to come back
into the hospital, but honestly, that's pretty rare because most of the time, if something has to be
done quickly, the patient probably is going to end up transferred to the ICU, which is a whole other
set of doctors and stuff. And so it's often not necessary for me to actually physically come there
because by the time I would drive there, it's already happened. When you're on hospital service, how do you decide if a patient needs to go to the ICU,
which is the intensive care unit? I know you know that. Thank you. There are a couple of reasons.
It may be because they've become unstable. Then we start to worry that they're going to need
something to provide extra respiratory support like a...
What's that mean unstable?
That could mean that they are not being able to breathe on their own.
We're worried about their oxygenation.
They're not getting enough oxygen in.
It could mean that their blood pressure is dropping dangerously low.
It could mean that their heart rhythm is out of control and we are not being able to
control it.
So the possibility of dying, basically.
Yes, they have moved from a stable condition
to a critical condition.
And so at that point, they would be transferred there
to provide a higher level of care.
They can do things in the ICU, you can't do
in the rest of the hospital.
You wouldn't be on a ventilator anywhere else,
things like that.
And you also have a, like the ratio of nurses to patients
is much better.
So if you are in the ICU,
your nurse may only have you and one other patient
that they're responsible for,
whereas on the floor,
they would be responsible for many more patients.
And then the doctors, in our hospital, for instance,
in our ICU, it's a closed ICU, so you're
only being cared for by intensiveists, people who are trained in intensive care.
You're, it can be a stressful time when you're in the hospital, and especially like, if
you think about what Sydney is describing, how rarely she is overlapping with patients.
What is the, if you're in the hospital
or you got a loved one in the hospital,
what do you think is the best way for people
to sort of like get what they,
to get the care that they want?
I think the best thing,
one is to, if you're,
well obviously if you're the patient,
you're gonna be there,
I was gonna say it's to be there,
but if you're the loved one.
That's not so obvious.
I've seen quite a few people smoking outside the hospital.
Well, maybe I should say that then.
If you're the patient, the best way to get the information
you want is to not leave the room all the time.
I understand.
If you're there for a long course,
you gotta get up every once in a while.
I understand, I don't blame you.
But this might be a great time to give up smoking.
Especially if you're admitted for something like pneumonia.
You probably don't want to be smoking.
And especially if it's like really cold out or raining
and you have to walk pretty far away from the hospital now
to smoke because it's a non-smoking campus.
You're over it too, there's pretty much.
Yeah, so I mean, or you're standing out,
everybody's under that tree that's right out by the road.
Anyway.
The smoking tree.
But yes, I would be.
That would be one thing I would advise
is you'll get more contact and more answers
and you'll probably get better faster
if you're not outside all the time.
The other thing is if you're a loved one,
if it's possible for you to come in, that's great,
especially in the morning.
Now that's not possible for everybody,
and I understand that.
We all got jobs, we all got stuff to do.
So in that case, what I would say is a phone call
to talk to one, the nurse can answer a ton of questions
for you.
So don't feel like if the nurse is giving you answers,
don't feel like, well, this isn't the real story,
I need the doctor.
No, the patient's nurses, they know what's going on.
And a lot of the time, they can answer questions
about like, what's the next step?
Are they doing okay?
Are they getting better?
What do we think is going on?
You can easily get those answers.
If you are feeling like there's more that you're not getting
or there's some confusion or something changes, letting the nurse know that you want to talk to the doctor is always effective.
We will get back to you.
We might not instantly because it's the hospital and things are unpredictable, but somebody
will call you.
If you're in the room on our service, if you call and say I need to talk to a doctor,
unless there is something absolutely emergent going on and we cannot leave it at that moment
Somebody will come to your room and talk to you and answer your questions
We'll do that and write them down as you think about I always tell patients that if you're just sitting there and you think
You know this isn't urgent, but the next time I see the doctor. I really do want to ask him this question
Write it down. You'll forget by the time you see us and then we're gone. So
Right down your questions.
Don't be afraid to ask.
The nurses are your best conduit to the doctors.
They know almost everything that we know in terms of what the plan is.
And when there are little changes, they can get that information from us right away.
I would say those are the big things.
Don't be afraid to ask.
I think a lot of patients are afraid to ask questions
because they're afraid like,
is this silly, is this obvious, is this not?
What I'm getting at is this a dumb question?
There are no dumb questions.
I went to met, no there aren't really.
I went to medical school to understand this stuff
and it's still hard and it's still a challenge
and I still continue to learn and continue to read and continue to, you know, figure things out every day.
I don't expect you to know what's going on.
I expect my job is to make sure that by the end you understand it, but if you don't understand
it, I haven't done my job.
So tell me, you know, that's the big thing.
And also in your hospital service, I guess it's worth mentioning that like theoretically you could get called at any time, right?
Yeah, yeah, during those seven days I could I am at the back and call of the hospital and you do check in nightly for a while.
Yeah, I so any questions things that urgent things that pop up throughout the day I get calls on and then I actually have a secret doctor text.
Okay, that's right.
Doc Halo secure message.
That's right.
It's secret.
It's hip-hop protected secret doctor text that I get messages from sometimes.
And that is the notification noise.
Yes.
It is not like, it is dog halo secure message.
That is what it is.
It cracks me up so much that I don't let Sydney turn her phone
on silent while she's on service
because I never want to miss a single dog halo secure message.
So that, I'll get those multiple times throughout the day.
It's also a great way to connect with specialists.
Like if I've got consultancy in my patients,
that's a, we are in doc halo has improved communication
between your primary doctor and their specialist
so much you have no idea.
We are in constant communication now.
I wonder if there's another noise.
If that's like the default,
but like everybody's already changed it to like,
burudu, like that noise I just made up.
No, because I hear everybody else's while we're rounding and stuff.
There's no way to sample that.
There's no way to sample that.
There's no way to sample that.
There's no way to sample that.
There's no way to sample that.
There's no way to sample that.
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There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that.
There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample that. There's no way to sample.
There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample.
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There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample. There's no way to sample. There's no way to go that out or has done it yet. But now every evening I get a call from the
senior resident who is on call that night and we discuss every single patient
we go through all the plans for the day, any changes that may have happened, any
updates, and then all the new people. And then I can get called all night long with
new patient admissions and questions and all that kind of stuff. We talked sort
of about this probably would have made more kind of stuff. We talked sort of about,
this probably would have made more sense earlier, but it's just sort of kind of me now as we're talking about
the best way to sort of handle yourself in the hospital.
When you are going to your doctor's visit,
can you give people any tips for like the best way
to make their doctor's visit really effective?
I was gonna say to get what they want,
but like, and there's all,
that's not always the best outcome for your health, I I guess for you to get you know quote unquote what you want
Especially how many people are just trying to score opiates so not any of you listening of course but like
How would you advise people like
Best comport themselves
Well, I mean, I I don't want to say that they're I don't want to that's such a personal thing
I don't want to ever say there, I don't want to, that's such a personal thing.
I don't want to ever say that there's a right way
to come receive medical care.
Well, and obviously the impetus is on the doctor,
but like, but, but, you know, I, like attitude wise,
like, I don't know, there's a lot of times where I worry
that I'm, like, if I'm having a problem,
I wonder like, am I telling them enough?
Am I telling them too much?
Does this have nothing to do with anything?
And I'm just kind of rambling.
Here's what I would say.
Other than it really helps if you can show up on time,
I'm not trying to be tough on that.
But it really does help to make sure that you get the full,
everything out of your visit.
I would, and if the doctor has asked you to do any, like, tests before they saw
you, like, take this new medicine, get this blood test done, see this other doctor before
I see you, and they've arranged for that to happen.
I would really encourage you to actually do that because sometimes I feel like I do the
same visit.
It's like deja vu with some patients over and over again because like, I really need
to see what their diabetes, how well it's being managed, get this lab test
for me, and it'll be three visits before they get it done. And so every visit, it'll
just be me saying, I still don't know how your sugar's doing. I want to help you, but
I have no data to, you know, base my decisions on. So that would be one thing. And then
if you know, if you have a concern,
what I would do is just think about ahead of time,
what specific questions you have and what your worries are.
And make sure you get to ask those.
If you go in and you're waiting for the doctor
to just like figure it all out, it's not like house.
I think I've said this on the show before.
It's not like you can drop a couple hints
and then I'll look at like,
I don't know, something weird on exam
and be able to instantly tell you what your diagnosis is.
Medicine never works that way.
It'd be cool if it did.
But a lot of the time,
it's a like narrowing down the diagnosis process.
You tell me a problem. You tell me what you're most concerned about
or what symptoms have bothered you the most. I ask some questions. We get to what we think it is or a
broad differential of it's probably one of these things. We do some testing to figure it out or we try
a medication to try to address it. And then I you come back to see have we made progress are we on the
right track or did we start on the wrong track.
That's how medicine works most of the time.
It is rare that you're able to come in tell me something and I go, ah, I know exactly
what that is.
This is what it is.
Here's the treatment.
So, think about it, have some questions and don't expect that your doctor is going
to have like an a-ha moment.
There's a rare.
Do you think we've covered everything? Is there anything else you wish people knew about what you do every day?
I think so.
And also you come home and then you research your podcast.
And you record your podcast.
Yeah, and I do all the notes that I haven't finished and I
do all the tasks that I haven't finished.
And I like to say I've called sometimes for a later
because people are off work and I have more time.
I would say this, medicine at least in this country
and especially in primary care,
it is demanded of doctors that we see patients very quickly
because that is how the big businesses
of medicine make money off of us.
And that is not, please no, doctors are no more pleased with this situation than you are.
I think most of my colleagues, if they could like have a wish list of things that they would ask of their bosses,
high on that list would be more time to see patients. The problem
with that is the more time you spend seeing each patient, the fewer patients you
see each day, and so the longer it takes you to get back in with your doctor.
So it's a balancing act. There aren't enough primary care physicians, so you
know, there's a limit, there's a rate limiting factor here. But just be, try to be
patient patients.
When I am running behind, I promise you it's not because,
I'm, you know, golfing. I promise you it's not because I took a break to eat or pee.
You don't know how many days I've finished seeing my last patient
and I literally run to the bathroom
because I've had to pee so bad for the last two hours.
And I didn't want to slow myself down the extra five minutes it would take to run to the
bathroom and run back because that's five minutes I would steal from a patient who's
already waited for an hour and is desperate to see me and needs to give back to work.
Try to be patient because I promise you if you're waiting it's for a good reason, we are
not messing around.
And then in return, I always make this promise to my patients.
I will give you every minute you need.
I will give you a problem every minute that it needs.
And I will not shortchange you.
Just please be patient.
Thank you so much for sending for that enlightening tour of your daily life.
Next week, me.
It's a lot more relaxed.
I bet you pee more than I do.
I'm peeing right now.
This is the Max Fun Drive.
One last note on that.
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It really does mean the world to us.
If you do tweet at me at Justin McRory
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So it's not always the easiest thing.
But we will catch as many as we can.
I promise.
Sometimes I'm up at 3 a.m. nursing,
our seven week old, and I see those texts.
They're those tweets, so.
Folks, that is going to do it for us.
Thanks to the taxpayers for letting
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And thank you to the Max-Wim Fun Network.
And thank you to you if you have
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It's just real listen. We we appreciate you no matter what so
Until next week my name is Justin McRoy. I'm Sydney McRoy and as always don't drill a hole in your head Alright!
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