The 13th Step - 2: The God of Recovery

Episode Date: June 6, 2023

As Eric Spofford tells it, he spent his teen years in the throes of addiction and crime. When he got sober, he became a crusader for recovery. We hear how he built his company – and his power. And w...e hear allegations that he abused that power by sexually assaulting members of his own staff.The 13th Step is a production of New Hampshire Public Radio’s Document team. More at 13thsteppodcast.org.Nearly all the music in this podcast was written by Jason Moon. At the top of this episode, we used an excerpt of a track by “grapes” featuring J. Lang and Morusque. It’s called “I dunno.”To support investigative journalism like The 13th Step at NHPR, click here.

Transcript
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Starting point is 00:00:00 My name is Chris and I'm a grateful recovered drug addict. Hey, so I get the distinct honor and privilege of introducing our commander and chief Eric Spoffer and CEO and the founder of Granite Recovery Centers. It's been a hell of a ride, man. I'm about as well known as a drug addict. What a weird claim to fame. I'm a very well-known drug addict in this state. I know the governor personally. I know the commissioner. I know most of the legislation. And let me just tell you something and I say this with all the love in my heart, nobody gives a fuck about you. The dome, up in there.
Starting point is 00:00:48 The troops are not coming. Nobody is coming to help. This isn't on your government. This isn't on the cops. This isn't on the department of corrections. It's on you. I do my part. Do you do yours?
Starting point is 00:01:07 I will say this and I hope it empowers you and I hope you take it with you when you leave. That nobody is more qualified to help addicts besides recovered addicts. Can we give it up. This is the 13th step. I'm Lauren Chuljian. Eric's Bofford knows how to get people's attention. He found it a wildly successful addiction treatment company in New Hampshire. It's called Granite Recovery Centers, and Eric built it on a story, his story.
Starting point is 00:01:46 For a while, there was a big picture of his face on the website. Next is some text that said, where you're going I've been. That's because Eric's story is about overcoming addiction, and then turning around and guiding other people toward recovery. Eric, you'll remember, is the guy with the helicopter. He's also the guy who allegedly sexually harassed his former client on Snapchat. The guy who was described by another woman as the God of Recovery. This is the same woman who told me Eric had 13th stepping, quote, down to a science. And there are more women I've heard from.
Starting point is 00:02:23 We'll get to that. How do we square these two characters? A man devoted to inspiring and healing others, and a man accused of abusing his power, especially with women. There are so many places I could start the story of Eric's bofford. I could start with his childhood. You get a pretty memorable image of Erick that way. Some kids have one lemonade stand, I had seven. And I had neighborhood kids manning my lemonade stands as I rode around on my bike and I split the dividends with them. In fact, this is how another podcast called The Mic Drop
Starting point is 00:03:02 started their Erick's Bofford story. The hosts are loan officers in Erick's hometown of Salem, New Hampshire. another podcast called The Mic Drop started their Eric's Poffered story. The hosts are loan officers in Eric's hometown of Salem, New Hampshire. Right. And I also wanted to be a gangster too, so I kept packed a BB gun to keep everybody in line. And it's just the way it was.
Starting point is 00:03:17 And it was almost like that Tony Montana Scarface mindset from a young age is like, I want to rule the world. OK. I wanted it at all. I could also start Eric's story a bit later on when he was a teenager, because this is where Eric often starts the story
Starting point is 00:03:32 when he tells it, like in this speech he gave at his company's 10 year anniversary. I sniffed my first oxy cotton off the back of a slim shady CD case in 1999. You know, it wasn't much longer than that that I found heroin, I believe was about 15 years old. And the first time I ever tried to get clean, I was 17.
Starting point is 00:03:58 And 17 is a really young age to try and get sober and find recovery, but at that point I was running with the hardest and I was just throwing cold heroin addict. Quick aside here, addict is a word you'll hear some people use in this podcast. It's also the first word most experts or advocates will suggest no one use anymore because it can be stigmatizing. It implies that a person is a problem versus has a problem.
Starting point is 00:04:27 So I'm not gonna use it, but a lot of people in recovery still do. I have not been able to talk to Eric in the course of this reporting. I'll tell you more about that later. But as you can hear, he has done many interviews over the years. He posts about himself on social media
Starting point is 00:04:43 and he published a book. So I have lots of material to work with. Like this video where he describes what life was like when he was in active addiction. Robin and Steele and Dealing Drugs, Robin Drug Dealers also, it's a great shit on the street, just to survive, living like an animal. That was a decision. I woke up every day and decided to do that." For the record, I can't confirm all these details. I have found documents that show Eric was arrested at least 10 times during the years he says he was using. There was one DWI. He got picked up a few times for driving without a license, and one time he was arrested
Starting point is 00:05:20 in Maine for carrying a concealed weapon, a knife. Nothing about robbing drug dealers though, or being one. That doesn't mean it's not true, and it definitely sounds like from what I can confirm it was a rough few years. But for a lot of people, the story of Eric's empire really kicks off after all that. It starts when he gets sober. Eric says the last day he used drugs was December 6, 2006. He was 21 years old. The next morning, I woke up. I was emaciated.
Starting point is 00:05:53 I was disowned by everybody that I know. I didn't have a friend left in the world. I'd run a lies. I was tired. They say you have to reheat rock bottom. If that's true, that's exactly where I was. This is from yet another interview Eric did. This one is from the Pomp podcast.
Starting point is 00:06:11 It's a show about investing hosted by an entrepreneur. Eric tells the host, after he stopped using, he found a 12-step meeting in New Hampshire, where he got to know men decades older than him that had been sober a long time. And Eric says they taught him how to live. They didn't spare my feelings at all. They loved me so much that they literally did not give a rat's ass about how I felt.
Starting point is 00:06:36 They'd tell me exactly what they saw. They'd be like, you are a self-receptor dishonest son of a bitch and you need to change. You know, and they were right. I was. It was the truth about me then. There are millions of people who credit the 12 steps with saving their lives. Eric is one of them. The 12-step model was developed in the 1930s by the founders of Alcoholics Anonymous. They published the steps in 1939, in something that's known as the Big Book.
Starting point is 00:07:12 It's used now by people facing all sorts of addiction, not just alcohol. Step 1. Is admitting you are powerless over your addiction. Step 2. Believing in a higher power, too, as the big book says, Restore you to sanity. Step 3, Surrendering to that higher power. Step 4 is to make a moral inventory. For this one, you take a hard look at yourself, and literally write a list of all your so-called character defects and the ways you've heard
Starting point is 00:07:41 others. In a speech to GRC staff, Eric says he remembers exactly where he was when he did his fourth step. I wrote my inventory, sleeping in a studio apartment in the winter that I didn't have money to buy furniture. My living arrangements was a pile of blankets that I was really grateful for and a busted couch. So Eric sits on this busted couch, writing out his deepest, darkest feelings. Then step five, he shares that list with someone.
Starting point is 00:08:14 It's usually a person who's serving as a sort of mentor through the 12 steps. They're called a sponsor. Step six and seven can be really profound. You prepare for God or your higher power to remove those character defects. Eric is blown away by this. By the time I was at my 7 step, I was absolutely on fire. I have been changed from the inside out. This was a huge moment for Eric.
Starting point is 00:08:38 He continues the steps. Eight is making a list of people he's harmed. Nine is making amends to those people when possible. Ten is making a daily inventory, holding yourself accountable to the work. Eleven is remaining in contact with your higher power, with prayer or meditation. And then 12, that one Eric takes to a whole other level.
Starting point is 00:08:59 Step 12 is to spread the word, carry the message to others. Over the next two years, 2007 and 2008, Eric became fully absorbed and helping others recover. Eric wouldn't just attend 12-step meetings for his own recovery. He was actively looking for guys to sponsor. In fact, by Eric's telling, he basically throws himself at people.
Starting point is 00:09:21 He'd show up at meetings armed with his copy of the big book, ready to cut through people's bullshit and straighten them out. I had a hardcover big book that when you closed it across the pages and permanent marker and large capitalized letters, I had bullshit filter. And I would roll into AA meetings and I would slam that baby down on the table and I would light the room up. Eric starts meeting a lot of people this way. I talked to one of the guys Eric sponsored back then. His name is Ken Newman. The first day we met it was a cold March morning. We were out on the porch. He was drinking an iced coffee. He had on this hooded sweatshirt. I was flipping cold, dressed really warm
Starting point is 00:10:00 and he was just in a hoodie drinking iced coffee and I was like, Jesus, guys, frickin' tough is nailed. In 2008, Ken was going through an addiction treatment program in Nashua, New Hampshire, the same town that Eric lived in with the broken couch. Ken was looking for a 12-step sponsor and the guy who ran Ken's program, New Eric, and he set them up. That first day on the porch, Ken says Eric brought over a copy of the big book. And he told Ken, read a section on your own, underline anything you don't understand, and we'll talk about it.
Starting point is 00:10:29 And he asked me. He was, yeah, he wanted to know if I was a real alcoholic. So he asked me about my history of my use in times I tried to stop and what it looked like. And he recommended his prognosis for that was that I needed to do the 12 steps with him. From that point on Ken says he and Eric talked almost every day for a year. They'd hang out together too. Go to the beach in the summer, softball games. Go to commitments. We went to commitments every weekend. What's it commitment? We'd drive in the car and go to another AA meeting and share our experience, strengthen
Starting point is 00:11:03 hope with people. And he was like a freaking celebrity. Someone described Erick's bofford to me once as both tough and vulnerable. This person pointed out that there's incredible power in being not just one or the other, but both. It helped me understand why Erick would be such a compelling presence in a 12 step meeting. Standing in front of everyone, an intense look in his eyes, a dude that has seen some shit. But then suddenly he's softening, opening up about his pain, connecting with you. He gets you. Here's Eric talking with GRC staff in 2018.
Starting point is 00:11:38 It did resonate with newcomers. You know, when you came in like I did, shaken from the booze from the withdrawals, a dope sick, and you know, we started talking about the phenomenon of craving and, you know, a wrestles irritable discontented in the mental obsession, and grabbed their attention because it's real. And so I started to create the fellowship that I crave as the big book talks about, and I had, you know, 15 15, 20 sponsors and I tried to get them through the steps quickly so they could stop sponsor and other people and it became overwhelming and I couldn't keep up. This is the moment when Eric goes from very active 12-step sponsor to entrepreneur.
Starting point is 00:12:24 It's 2008. He spent the past few years building a community, getting to know a lot of people in recovery in New England. And he started to see a huge gap in what's available for people in recovery. Guys were coming out of these facilities that were a sponsor man and had nowhere to go. It wasn't a single sober house in the whole state. I haven't been able to confirm that there were no sober homes back then, but it's certainly true that there weren't enough.
Starting point is 00:12:51 Sober homes can be a really helpful landing spot, especially for people coming out of residential treatment. They've lived with round the clock support for the past month or so, and living in a sober home with other people who aren't using can be a really helpful next step back to reality. Eric sees an opportunity. And so I moved out of my little apartment that I eventually got a bed in a real couch for and I moved into a modest three-family home and we set it up so that it had 11 beds and I lived there
Starting point is 00:13:28 for the next 18 months. Eric opens up the granite house in dairy New Hampshire. He bought the house thanks to a loan from his dad who runs a small logging company. Eric creates a space for men in recovery to start their life over, to live temporarily, paying Eric rent while they find work and get back on their life over, to live temporarily, paying Eric rent, while they find work and get back on their feet. And Eric literally lives with them. I look back on it and there's some of my fondest memories. We went to meetings together,
Starting point is 00:13:54 we went to commitments together, we cooked food on the grill together, but I would never do it again. I enjoy it that I don't have guys, crazy, newly sober banging on my bedroom window at midnight anymore. Over the next few years, Eric opens another sober home and then expands his services, and granite recovery centers is born.
Starting point is 00:14:16 Now maybe it was because of the lemonade stand franchise and the Scarface Energy, or the one-two punch of toughest nails, yet empathetic. But it was also impeccable timing. In 2008, this country was in the early days of the opioid crisis. New Hampshire was having an especially hard time, and it was only going to get worse. If you needed treatment for substance use disorder of any kind, not just opioids, the options were few and far between and often they were unaffordable.
Starting point is 00:14:52 Costs vary widely, but a single day of inpatient treatment can be several hundred dollars or more. But then, the same year, Eric opened the Granite House, Congress passed legislation requiring insurance companies to start covering addiction treatment. And then, in 2010, the Affordable Care Act comes along. It ensures millions more people, which means they also get addiction treatment benefits.
Starting point is 00:15:19 This was a big deal. Because now, tons of people who couldn't afford to get help, they could count on their insurance to pick up at least part of the bill. This apparently was also great news for entrepreneurs, looking to make a ton of money in addiction treatment. And this is not a very regulated industry. Even though addiction is a disease, a medical problem, the treatment world still operates in many ways outside of medicine. That gap has been narrowing in just the past decade, but still, you don't need a medical
Starting point is 00:15:56 degree to own a treatment center or a sober home. It was relatively easy to get into the industry, especially back then. So there was lots of need, lots of money, and not a lot of people watching. Over the next decade, Eric would build an addiction treatment network, growing from that one soberhouse into a multi-million dollar operation. There was inpatient treatment, outpatient services, sober homes for men and for women, and Eric picked up millions of dollars
Starting point is 00:16:33 in state contracts along the way. He'd become one of the biggest providers of substance use disorder treatment in New England, and he'd give himself the job of CEO of granite recovery centers. The services at every GRC facility were based on the 12 steps. In fact, it's one of the most common approaches we have in this country for addiction treatment. An Eric himself would sometimes lead 12 step sessions. Eric said his goal was to create a movement,
Starting point is 00:17:01 a community of people who got well at GRC, and then turned around and helped others, just like he did. It was pretty common for former clients to be hired as GRC staff. For Eric, there was one word that defined how GRC operated. Here he is in a video the company made in 2020 for new employees. This company really focuses and operates on integrity. We pride ourselves on doing the right thing. We have always held a high standard of doing the right thing.
Starting point is 00:17:33 In a time where addiction treatment, not everybody that does this work is doing the right thing. And we put clients over profits consistently. And we care about the people we serve. Many clients, including some I've spoken to, say granite recovery centers and Eric saved their lives. So in his mid to late 20s, a few years into sobriety, Eric's life story wasn't just well known around New Hampshire. He was like a local hero.
Starting point is 00:18:11 By the time he's 30, politicians were thrilled to show him off. And of course they were. Isn't this what we all hope for as we drown in overdoses and deaths? In 2015, New Hampshire Senator Kelly A. Ott invited him to testify at a hearing in the U.S. Senate. He was the only treatment company owner on the panel. I'm a man of integrity today, a good friend, son, boyfriend and father. I respected him in a community and recently won the Business of the U award from the Chamber of Commerce. Eric got close with New Hampshire's governor, Chris Sanunu.
Starting point is 00:18:41 Sanunu once said that when he had questions about the addiction crisis, Eric was his first call. At a press conference at GRC's headquarters in 2021, the governor called Eric the best of New Hampshire. You have to find your path of service. How can you give back? It isn't just running for office, right? You could be being a teacher or doing what Eric Spawford did and saying, look, I went through my challenges. I'm going to give back by creating a system that can help other people. Eric also became one of the go-to addiction experts for local media.
Starting point is 00:19:11 And that includes New Hampshire Public Radio, my newsroom. Addiction treatment is ramping up in New Hampshire. This is from a daily talk show we used to air called the Exchange. Our guests in studio are Eric Spoffer, Chief Executive Officer of Granite Recovery Centers and Eric, Eric is really nice to meet you. Thank you for being here. Pleasure to meet you too.
Starting point is 00:19:30 Thank you. Also with us Dr. Molly Rosingdown, she's in a diction physician. I'm telling you, how does he? So he's the one, he's, you might you make it your ass a little wet, these should be a little dry, but he's the one that I'm going to do. On a rainy day in October of 2021, I drove up to a horse farm near the White Mountains to meet Lori Caputo. Lori was a nurse at Green Mountain Treatment Center for years. And Lori is the first person who helped me understand. There were actually two erics I play here. The Eric you've just heard about.
Starting point is 00:20:00 And the Eric who allegedly harmed people he was supposed to take care of. We sit outside, Lori smokes a cigarette, takes a sip of her extra large coffee from Dunkin' Donuts, and she tells me when she started working for him, Eric wasn't just a CEO, he was their leader, commander in chief. Everyone looked up to him, respected him, looked up to him, honestly. Like, even though he was young, you know, I'm 55 years old, he's in his 30s, right? You know what, you're doing an amazing thing.
Starting point is 00:20:32 You know, you're just an amazing person. It's awesome. Good for you. You're a great role model. You're this, you know, I just want my kid to be like you. That's not just some throwaway line for Lori. I want my kid to be like you. When I visited Lori's kid, her oldest daughter,
Starting point is 00:20:46 she had been struggling with heroin addiction for more than a decade. Most of the time, Lori had no idea where she was. Today though, she's with her mom. She just got not a jail when I visited. She waved to me from the front stoop of the farmhouse. Lori worked at Green Mountain Treatment Center twice. The first time was from 2017 to 2019. And she says she and the other nurses were encouraged to spend quality time with clients, like real time, not just checking their vitals, but listening.
Starting point is 00:21:17 Laurie was a detox nurse. She cared for clients while they went through the agonizing symptoms of withdrawal. Dope sick is what some call it. A time that can take a week or more, a horrifying, but crucial step towards sobriety. These kids come in and they are so broken. Most of them, I mean, I can tell you, even with my own,
Starting point is 00:21:36 she've been couch surfing for 13 years. I mean, it's exhausting. Most of them have exhausted all of their family members, any friends that they've had, because they've either stolen from them or they've lied to them or whatever or worse and you know so getting them through those seven days and having them understand that we do care whether you make it, we do care. It's important to us. You're not just a number, you're not just a name on an insurance card. There's this one video Eric made that Laurie says crystallizes it all for her, the pride
Starting point is 00:22:11 she felt for her work, and her boss. She puts down her cigarette, digs out her phone, and hits play. Guys, I'm going to say this, too many people are dying of overdoses. We're a fucking war out there. The video is about four minutes long, and it's just Eric talking to a camera. I am so fucking sick for years now. I'm just being flooded with RIP posts on my Facebook. I can't stand it.
Starting point is 00:22:41 Lori has seen this video many, many times. And at this next part, Lori shakes her finger toward Eric's face and goes, this right here. Like you need to know that even though you think you're not worth shit, and you think that people don't care, and you think you're all alone, and you think that nobody understands the struggle, there's a lot of people that do. We can get better. Anyone. I don't. I sat there and watched Laurie. Her eyes welled up with tears. That's why I worked there because that's the message that we sent people and it didn't matter.
Starting point is 00:23:15 It doesn't like no one knows going to judge you. I mean, you know, he was the real deal. You know, so many places like whatever you see, whatever those stupid things out in California, something recovery, come to the beaches, whatever, you know, that was such bullshit, you know what I mean? Like this was the real deal. He was the guy. Like he was the guy that was going to make a change.
Starting point is 00:23:40 And we were. We really were. We were. He was past tense. I mentioned Lori worked at Green Mountain Treatment Center two separate times. The first time was when she wore that sweatshirt proudly. But in 2019, pretty quickly she realized this is not the same place that I left. There were way more clients than they had room for. When Lori started that year, she said they had about 80 clients. A few months later, there were 170 clients.
Starting point is 00:24:18 Lori says they had to stack three people per room, and this was the beginning of the pandemic. Lori says the job became mechanical, get as many people as you can through here as fast as possible to make room for more. And by the time you left after your 12 hour shift, you were so stinkin' tired, like, you just didn't want it. You became, I mean, I watched other nurses do this too. Like, you just didn't want to hear another story. Like, you know what I mean? And that's not how it should be.
Starting point is 00:24:44 Lori and other nurses tried to get management to slow down admissions, especially because of COVID. But she says they wouldn't listen. I've confirmed all this with texts and emails, even a company spreadsheet that shows the climbing daily client totals. One former manager actually told me, oh, Lori Caputo, she was a total pain in my ass,
Starting point is 00:25:05 but she was usually right. It's just, I don't know what it's about. I don't know whether it's about the money. I can tell you it's just not the same. It's a business now. It's not personalized. There's nothing, there's nothing about it that's even inviting.
Starting point is 00:25:20 You know what I mean? Like you just a number. I've talked to a lot of former GRC employees who worked there around 2020 and most of them shared similar concerns. Laurie says she was fired from Green Mountain Treatment Center around this time, which was just as well. She was pretty fed up with the place. And after Laurie left, she ended up fielding a lot of phone calls and texts from other nurses saying we are drowning over here. And then a few months later, in May of 2020, someone tells her,
Starting point is 00:25:48 Laurie, something weird just happened. A bunch of administrative staff just quit. Those were people that knew Eric from day one, and when they started dropping like flies, we're all standing there going, what the heck is like, what is going on? Like if these people who've known him for all these years can't support him, then what is going on?
Starting point is 00:26:14 That's after the break. Hey, this is Jason Moon. Thank you for listening to the 13th step. This podcast, it took three years to report it, and a lot of resources. One way to show how much you value local journalism and long form investigative reporting is by giving to New Hampshire Public Radio. It takes just a few minutes and it makes a big difference. To give now, click the link in the show notes and thank you. The first person to quit was Brian Stays. This is May of 2020, and Brian was just a few months into his new job as chief operating officer of granite recovery centers. Brian is
Starting point is 00:27:22 in recovery, like so many people who work in addiction treatment. He's been in the behavioral health industry for decades. His last job before GRC was a VP level job overseeing multiple treatment facilities across the country. But Brian says he was getting sick of all the travel. And Eric made him a pretty good offer. Eric offered me a package. I mean, he offered me 300,000 a year with 5% ownership in the company
Starting point is 00:27:50 and he pitched that you know within a year so we'll be selling it and your share will be 3 to 5 million and I'm like wow you know it sounds like a good opportunity. Yeah. Why don't I do that? So then I got there and I'm telling you, within 15 minutes, it's like, what have I done? Brian went up to Green Mountain Treatment Center and he walked right into the chaos that Lori Caputo told you about. Way too many clients and not enough staff to care for them.
Starting point is 00:28:22 Group counseling sessions that were packed. I mean, you would go into a group and there would be 90 people in a group. I mean, you couldn't even breathe. And this isn't amongst the COVID outbreak. The cafeteria, he was almost standing room own way and he's still packing them in. And you know, and I would push back.
Starting point is 00:28:42 And it's like Eric, we don't have the staff, we don't have the accommodations. Brian says Eric was also willing to accept any person regardless of their situation, even if Green Mountain Treatment Center was unable to care for them. I mean, we would get clients that would be admitted to the facilities like, no, no, no, this client is not appropriate. Active psychosis, just clearly medically compromised. So we medical and myself would deny the admission and you can count on your fingers. In eight seconds Eric's offer would call me and re-me-up one side and down the next and he would deny the denial of the admission.
Starting point is 00:29:25 I mean, I have a master's degree. I've done this work for 35 years and you have Eric who quit school in ninth grade, whose overturning decisions made by people who actually have an education. This was not what Brian had signed up for. Not only was it a disaster, it didn't seem like there was anything he could do to fix it. Eric had complete and total control of the place. But that wasn't why Brian quit. But I mean, the bottom line, all that chaos, all the bullying, the demeaning stuff,
Starting point is 00:29:55 I mean, yeah, I had started looking for another job. That wasn't going to stay there. But what the catalyst for me was, all of a sudden one day out of the blue, he calls me, he said, I went, he's fired. The story Brian is going to tell you. The reason why he and at least five other people left GRC,
Starting point is 00:30:21 it's about another sexual misconduct allegation, involving Eric Spofford. Another story of how Eric seemed to use his power to manipulate women. You are not going to hear from the woman at the center of this allegation because she declined to speak with me. So I'm only going to tell you a few things about her out of respect for her choice. I will tell you she used to work at GRC. She was also a former client of GRC before working there, so she is also in recovery. And I'm only going to share limited details about what multiple people said happened between her and Eric. I'm going to call her employee B. So, Brian says Eric called him all worked
Starting point is 00:31:08 up and said, I want her F and S fired. I'm like, Eric, she does a good job. Why don't I give her a performance improvement plan? What are your concerns?" So he could say, well, she's insubordinate, she talks back to people, she's unprofessional. I'm like, okay, I'll write up a plan. So I wrote up a plan. I send it to him. He emails me back. He said, this is garbage. Brian called me and he said, I need your help. This is Nancy Bork. She was the director of human resources at the time. And she remembers thinking, this situation sounds so bizarre. Like the owner of the company, like, why are you getting so involved in this? But he tended to swoop in to all these situations. So I thought, like, here he goes again. Eventually, there's a meeting with employee B, and a so-called corrective action plan
Starting point is 00:32:05 gets finalized. I've seen a signed copy of it. It says employee B could lose her job if she got in trouble again. The next day, Nancy talked to employee B. I said, what's going on? And she goes, I know why that happened yesterday. I know why. And she goes, it's because I set boundaries. I
Starting point is 00:32:28 set appropriate boundaries. And I said, okay, I said, I don't want to put words in your mouth, but are you saying that certain boundaries had been crossed? And she said, oh yes. Nancy says employee B told her that she and Eric had a sexual relationship and it was not always consensual and that Eric was retaliating against her because she had tried to end things to be clear. Non-consensual sexual activity, that is sexual assault and it goes without saying that most workplaces frown upon
Starting point is 00:33:05 relationships between leaders and their employees. Eric actually was in relationships with at least two other employees during his time as CEO. He didn't hide it. Nancy took handwritten notes during her conversation with employee B and I've seen them. They include words like retaliation, boundaries, and predator. Nancy also wrote, need legal advice on this. Nancy remembers feeling torn because she's the HR director. And I said, I will do everything I can to protect you in your job, but I also have to report this, right? I'm not, I'm, you know, I work for the company. I report to the owner. The owner, as in, Eric's offered.
Starting point is 00:33:52 It's my position, I have to. And I felt so conflicted. The next day, Nancy met with Eric. I just flat-out said before, I say anything. I said, you need to know how uncomfortable I am right now with what I have to share with you. And so I told them I said I received, you know, a very serious allegation that has to do with you. And this person at, he was just like, what? And then Nancy says Eric started to get really upset. And the word she says Eric used to describe this employee.
Starting point is 00:34:33 They track with what a lot of people have told me about how Eric spoke about women who had crossed him. He was like, this is crazy. This is insane. She's a psycho. She's this. She's that. She's she's crazy. Both Nancy and Brian, the COO, they say that Eric brought someone in from outside the company to look at the allegations by employee B and interview staff. But they both say they never saw the results of that investigation. And Nancy says she was never interviewed. Brian says before his interview, Eric tried to coach him on what to say. So Eric said, listen, I know they're gonna talk to you.
Starting point is 00:35:11 She's just, she's a pathological borderline. Just remember that. She's a borderline and there's not a shredded truth with anything she says. Brian talks to his wife and is like, I gotta get out of here. Brian called a meeting with Eric and Nancy and resigned on the spot. Here's your company credit card.
Starting point is 00:35:30 Here's all your keys. Do not under any circumstance ever contact me again. He stands up and he said, I don't even know what the fuck you're talking about. I said, you know exactly what I'm talking about. And don't ever treat me like an idiot again. Goodbye. That was it. So that was the first person to quit. Next to go was Pears Canuka, the director of spiritual life at GRC. Many people have told me Pears was deeply respected by staff and clients.
Starting point is 00:36:02 Pears and Eric have a long history together. Pears was one of Eric's first 12-step sponsors, one of the most instrumental figures in Eric's early recovery. They'd had their ups and downs over the years. They'd grow apart and then come back together. In 2016, Eric hired Pears to work for them at GRC. They'd end up writing a book together, called Real People Real Recovery.
Starting point is 00:36:24 So Pears' new Eric, better than Brian did, in many ways. They'd end up writing a book together called Real People Real Recovery. So Pears New Eric, better than Brian did, in many ways. I went into this knowing fully well that he had liabilities. I certainly didn't know that he was going to turn out to be like Harvey Weinstein. Harvey Weinstein. It is quite a comparison. A man who we now know used his incredible power in Hollywood to abuse many, many women. Pierce said that because he'd heard rumors that there were more.
Starting point is 00:36:56 Other women that claimed to have had bad experiences with Eric. One of those rumors was actually about Elizabeth. The client you heard about in the last episode, the one who received the dick pictures from Eric the day she left treatment. And I want to take a brief break in this quitting story to tell you about another rumor, Pierce Hurd. A rumor about a woman I'm going to call employee A. I tracked her down. I talked with her, and I'm going with A because what she alleges, that happened two years
Starting point is 00:37:26 before employee B came forward. Employee A agreed to talk with me on tape, as long as we did not use her name. Employee A saw a granite recovery centers as a shot at a second chance. She's not in recovery, and she was never a client. But she has a criminal record, a drug charge. So she says when she got a job at GRC, she felt indebted to Eric. I thought in my mind that this was the only job
Starting point is 00:37:53 that will ever hire me again, and I needed to keep this job and I needed to do whatever it took to keep this job. She started out in an entry-level position at one of GRC's sober houses for women, and she says she loved it. But around 2018, employee A was promoted to supervisor, and that's when she says things got weird. Eric started messaging her on Snapchat, and at first it seemed innocuous.
Starting point is 00:38:22 But then she says things escalated. He sent her a message about how he works hard at the other steps so he can use sex as a sport. She didn't quite know what to make of that. But then came pictures of Eric without a shirt on, and then pictures of his penis. Just like Elizabeth, employee A says she had no idea what to do. She remembers she settled on sending back short messages just to acknowledge that he messaged her. But then one day, Eric invited Employee A to a one-on-one meeting
Starting point is 00:38:54 in his office, and I should say, what she's about to describe may be upsetting. She was driving around while she told me this story. I had no idea what that meeting was about, but obviously he did. So he was very quick to, like, just pull me in and start kissing me. And then he went to his desk and he grabbed out a condom and we did end up having sex on his couch in his office. Did you want that to happen? No. But I also didn't know how to tell him, no. It was the middle of the work day at GRC's corporate headquarters. There were people working outside like he is blinds on in his office and his door
Starting point is 00:39:55 locks. So there were there were people working like pretty much right outside of his office door. So I didn't, I had no idea how to, I didn't know what to do. After that, she tried to avoid him. She made excuses to not meet with him. And a few months later, she was having lunch at GRC's headquarters with a male colleague, she was dating. She says Eric saw her and started yelling and screaming and telling her to leave the property. She says she responded with something like, I can come here and hang out with you, but I can't just grab a bite to eat.
Starting point is 00:40:34 And that probably wasn't the best thing to say in that time, however, I was at that point I was just, I had Eric like I had to try to navigate Eric from doing weird things with me. Like, I just was, I was so stressed out that I didn't know how else to react. The next day, employee A was fired. Her immediate boss told her it was for incomplete work, but she thinks it was retaliation by Eric. I still believe to this day that the people that work for Eric, for the most part, really truly want to do what's best for people in recovery. I really believe that, and it's sad that they're all kind of sucked into somebody who literally
Starting point is 00:41:20 just does it for the money, because he doesn't practice what he preaches at all. I spoke with three people who independently confirmed details of employee's story. One of them is a friend, this employee called right after she was fired, who remembered an anguished phone call, and even the detail about the condoms in Eric's desk drawer. Eric denies all accusations of sexual misconduct, a point I'll be digging into later. But right now, I want to go back to the quitting story. The story about Pierce Canuka, the director of spiritual life, in the spring of 2020. Pierce had heard rumors in the past about employee A, that something had
Starting point is 00:42:10 gone wrong between her and Eric, and as I mentioned earlier, he'd heard rumors about Elizabeth too, the former client, and yet, he'd shrugged it all off. And I didn't want to believe it, does this thing can be new to me, you know, that's, I don't want it to be true, I guess. But now, he hears about a third woman. And this time, he goes to her directly. He talks to employee B. And something about that conversation with her
Starting point is 00:42:36 convinced him that there was a pattern. He told me he faults himself for not realizing it sooner. And he's since apologized to employee A. So, peers decided to just walk out. He was the most recognizable figure at GRC besides Eric, so he figured if he left suddenly, Eric's reputation might take a hit. His hope he says was that quote, this was going to snowball. He should not be in this field.
Starting point is 00:43:04 He should be shown ch not be in this field. He should be shunned, chained, and probably prosecuted. So Brian stays the COO he was gone. Pierce Kanuka was gone. And then a few weeks later, Nancy Bork, the HR director, she says she noticed that employee B was gone too. So then I saw Eric that afternoon, and he was like, Oh, yeah, I meant to tell you, we've put that all to bed. The situation is done. She signed off on everything so we can put that behind us. What Eric was saying, according to Nancy, is that he signed a
Starting point is 00:43:36 paid settlement with an employee who had accused him of sexual assault. In fact, multiple sources told me this. I have not seen this settlement, but I have seen other agreements Eric made, and they include clauses like NDAs that have become notorious and other sexual misconduct cases for silencing people. And then the next morning I came in, I was in the office five minutes, and two people came in and said that I was done. Eric fired Nancy. In a text message, he sent her, which I've seen, Eric took issue with how she handled the allegations. He texted, quote, you did not have my back. And so now anybody that knew anything was gone. And you can write your own narrative now about how bad we all were.
Starting point is 00:44:31 A few more GRC employees would quit after this. Multiple sources told me there was talk of legal action from a group of women with accusations against Eric, but it appears nothing came of that. Eric would remain in charge until the end of 2021, because that is when Eric sold Granite Recovery Centers. I closed on December 21st. I saw more money than I'd ever seen in my entire life. We don't know exactly how much money Eric made on the GRC deal, but judging by his social
Starting point is 00:45:08 media posts, it was substantial. One number I've heard him throw around is $115 million, but I haven't seen any public documents that back that up. Social media, by the way, that has ended up being quite a window into Eric's post GRC life and career. He bought a home in Miami for nearly $21 million. He's building a real estate investment company and he bought a yacht to rent out. He travels around via his own private jet.
Starting point is 00:45:42 He posts on social media constantly, offering advice on how to level up in life and business. Fucking bigger, that's the answer. Listen, click the link that you are going to get on my team and I'm going to show you exactly how to fucking blow your life up and all that. He's even hired a video producer to follow him around and post videos to YouTube about what Eric's up to. That's where I learned that despite his new, fancier business endeavors, he's still staying close to his beginnings. In one video, soon after selling GRC, he's on the phone with a business contact.
Starting point is 00:46:20 Eric tells him I'm totally out of GRC now. And you know, they bought a hundred percent of the business. And so that left me kind of a soldier without a war. That makes sense. Right. Right. And you know, so looking at doing it again. You know, looking at it. Doing it again.
Starting point is 00:46:40 Opening more addiction treatment centers. In March of 2022, I published a news story about sexual misconduct allegations against Eric. That story included Elizabeth, employee A and employee B. I went to Eric before we published to give him a chance to respond. He refused to answer specific questions about the allegations. Instead, his lawyer sent a statement. The first sentence reads, quote, accuse them of deceptive behavior and says that Eric denies any alleged misconduct.
Starting point is 00:47:25 I read you some of this statement in the last episode, but there's much more. Quote, Because of the very nature of the work, the recovery industry can be a stressful and sometimes toxic environment. Some recovering addicts are uniquely suited to work in the field and are able to use their past experiences to help others in need, others relapse, and revert to the lies that tragically go hand in hand with addiction." That statement, as we'd soon learn, was just the beginning.
Starting point is 00:48:03 Next time on the 13th step. This is clearly not a random act. This is a targeted event. If they can start picking off the witnesses one by one, pretty soon, their case gets better and better, and your story looks thinner and thinner. My name is Niz Dinarich. I'm an attorney from the Law for Higord and Inre. I sent you an email yesterday regarding a potential solicitation in federal courts brought by Mr.
Starting point is 00:48:32 Saufford against you. My first initial reaction was I fucking laughed and I think it's funny because I think it just shows how scared he is. The 13th step is reported and produced by me, Lauren Schulchen. Jason Moon contributed reporting and mixed all the episodes. Allison McAddom is our editor. We also had lots of editing help from senior editor Katie Culinary and our news director, Dan Barich. Daniel Suleiman is our fact checker.
Starting point is 00:49:12 Sarah Plore created our artwork and our website 13thsteppodcast.org. That's the number 13. Our lawyer is Sigmund Schutz. NHPR's director of podcast is Rebecca LaVoy. Special thanks to Casey McDermott, Taylor Quimby, Ariana Lake, Max Green, Ilyam Aritz, and Chris Ballard. Jason Moon made nearly all the music in this podcast with the exception of the hip-hop beats at the top of this episode.
Starting point is 00:49:38 That's an excerpt of a track by grapes featuring Jay Lang and Marusque. It's called I Don't Know. The 13th Step is a production of the document team at New Hampshire Public Radio.

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