The WAN Show - Apple Admits DEFEAT - WAN Show Mar 29, 2019

Episode Date: April 1, 2019

Displate: Use offer code LTT to save 15% on Displate's metal posters at https://lmg.gg/displatewan LTTStore: Elemental shirts out now, use offer code wan10 and get $10 off orders over $50 at https://...lmg.gg/lttwan10 Private Internet Access: Sign up for Private Internet Access VPN at https://lmg.gg/piawan Linus Roast Fueled by Madrinas Tickets: https://lmg.gg/roast LTX 2019: Get LTX 2019 Featuring DreamHack tickets NOW at https://dh.je/ltx19 Timestamps (Courtesy of Rafifboss) 1:04 first impression on a smartwatch with a bend-able display 5:30 Sennheiser wireless earplug short review 8:21 back to the previous topic (that smartwatch) 13:31 intro 14:12 load the floatplane chat, because there's hater on youtube chat 14:31 back to that topic, again, with it on your face 16:37 strawpoll denied 18:10 strawpoll not denied ( strawpoll.me/17704507 ) 18:37 the hard truth from Alex 20:02 Alex passes credibility test from Linus 20:45 another hard truth from Alex 21:00 Linus need help from youtube chat cause he get destroyed by Alex 22:37 Apple has canceled Air Power (wireless power) (also Linus admit defeat) 25:56 Why the thumbnail seems into hating Apple because it's increase views 28:12 some rant about mobile games 32:50 some rant about supercar companies being protective about their brand 33:53 sponsor: LTT store 36:33 sponsor: PIA 37:40 New sponsor: Displate 39:42 About people get angry, cause LTT bashing a seemingly good device, and the explanation why 48:11 Is the tech reviewer job is threatened? 53:54 Straw poll about how the tech reviewer should be 57:06 LTT can't do a bundle for now 57:56 back to tech reviewer topic ( strawpoll.me/17704685/ ) 1:00:11 Do you want to roast Linus? (with short sponsor time : Madrinas) 1:03:38 LTX update 1:04:49 Some companies going to charge for customer suppport 1:07:59 Another LTX update 1:08:42 Some guy walks from Mexico to LTX (Canada) 1:09:27 outro Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript
Discussion (0)
Starting point is 00:00:00 Welcome to the WAN Show everyone! You just go live while drinking? Well, I was trying to go drink before going live, but then going live happened before I was quite ready. Cause, see the little green square goes on in the corner. You know what, I'm still thirsty, one second. Alright, good start. Sorry, I was just, uh,, I did the other livestream earlier today where we answered the question once and for all why there are so many people working here.
Starting point is 00:00:30 Well, we answered the question what exactly it is that they do, but we actually did not answer why it is that we need so many of them. Maybe that'll be part two. Yeah, next time that you just don't know what to do on a Friday. Yeah, next time Linus isn't sure what to stream on a Friday. Okay, so hold on a second. In my defense, I actually have plenty of ideas for what to stream on a Friday.
Starting point is 00:00:52 Okay, would you like to hear them? Sure, yeah. Idea number one, first impressions of the Huawei P30 Pro. What are they? Wouldn't that have been interesting? Yeah. I can't tell you because that's not what we did today. Idea number two.
Starting point is 00:01:06 First impressions of the Nubia Alpha, the wraparound flexible display smartwatch. Would you like to know what they are? It's large and looks really weird. Well, no, I mean, don't you want to know my first impressions having actually used it? Sure. Yeah, sorry, I can't tell you.
Starting point is 00:01:25 That's not what we streamed today. I had another... Wait, we're still good. Yeah, I had another idea. There's these, like, double capacity DIMMs that are pretty cool, and there's rebuilding the RED camera, but that I need, like, four or five hours for, I think.
Starting point is 00:01:40 Yeah, that's going to be rough. Anyway, well, so the problem was just actually that I didn't have enough time and space to set up the camera that I needed in order to do any of those other ones. So I went with more like a Q&A. So a lot of people have actually asked me that over the years. And I lied. I actually do intend to give my first impressions of the P30 Pro and the Nubia Alpha here on the show. That's actually kind of a great summary of my first impressions of the nubia alpha hold on a second here you go ladies and gentlemen that is a dead battery indicator so i charged this this morning when i got to the
Starting point is 00:02:17 office oh yeah it's pretty rough and does it have a camera yeah Yeah, heck yeah. Oh, weird. It's not very good. It's like potato camera, like iPhone 5 maybe. That's higher than I was expecting you to say? Maybe, maybe. Maybe like 4S. I don't know. I'll do some more actual comparisons later. But yeah, I'm actually, it's one of those things where normally i don't really cover smart watches anymore but i feel like this thing is so utterly unique that it is worth doing a full
Starting point is 00:02:53 dedicated video on uh because there's a lot of stuff about it that is super bad like really bad i mean i got less than six hours of wait no over six hours less than seven hours of battery life out of it today that's not acceptable like it has a sleep it has like sleep health functions how is anybody yeah honestly though it makes no sense this is this is actually this is something i almost feel like i should do a rant about like the state of wearables right now the number of them that have sleep tracker functionality but only last for a single day on battery. When am I collecting this data?
Starting point is 00:03:33 My watch is on the charger. Obviously, this is an incomplete... Unless I nap a lot, it's not getting any meaningful sleep data from me. I actually found out to my surprise that the galaxy watch which i hate um which is the reason i haven't reviewed it because it just like i couldn't find anything good to say about it the galaxy watch surprised me when i did have a nap when i was on vacation i woke up and it was like your sleep was 73 efficient and i was like
Starting point is 00:04:02 oh cool that one actually makes more sense than this one because it actually does last for a few was 73% efficient. And I was like, oh, cool. That one actually makes more sense than this one because it actually does last for a few days on battery. But my thing is that if you don't last for, prove me wrong, okay? Get ready. Okay. If it doesn't last for a full week on battery,
Starting point is 00:04:21 there's not much point in it lasting more than one day. Oh, 100%, yeah. You're supposed to prove me wrong you don't get the segment do you i want luke back where's luke no like i know i know what you're trying to say but if you're going for two days who cares you still need to worry about it every single time this was actually the biggest problem that i had with the pixel buds really right because you stole those for a little while didn't yeah i stole them and then i liked them and then i found out that i hated them and gave them back so that was because like i always just ended up in this really weird situation where i'd be doing something and they would just die and i'd be like this is
Starting point is 00:05:01 terrible but like they last long enough that like i don't remember to plug it in every single night because that's dumb they last like four days maybe but they die soon enough that you regularly run into issues of it just dying on you so if it was like weekly maybe i could remember to do it like over the weekend or like once every four days You can like toss it on and be like, okay. Yeah, it's getting a bit low But no So I actually have the exact same issue. I've been I've been trying to join the 21st century and This is Sennheiser's
Starting point is 00:05:42 Momentum Something or other I forget what the model number is. Let me look this up for you guys. I think it's Momentum Wireless. It's a nice case. Earbuds. Let me see what they're called. Momentum True Wireless?
Starting point is 00:05:57 Is that what they're called? Yeah, here they are. I'm going to go ahead and fire this up. This is the Sennheiser Momentum True Wireless. They come in a nice little case. I've got it right here. It's a charging case, just like, you know, most wireless earphones. They're actually very comfortable.
Starting point is 00:06:19 Like, they're quick to put in. They are truly wireless. There's no tether that goes between them or anything like that. They stay in really, really well for me. Like I could do this forever. I'd get uncomfortable and nauseated before they would come out of my ears. They sound good. There's, there's actually a lot to like here, but I don't know if mine are defective. See that's, that's one thing because I'll find that I'll just not touch them for a little while and I'll come back to them and like it's completely dead like there's no indicator whatsoever so I'm just I'm finding that as someone who uses
Starting point is 00:06:54 earphones a lot but not every waking moment of every day I am also in this really awkward in between um where like i need them often enough and they're not available for me that it's really annoying but i don't need them all the time so i don't constantly have my finger on the pulse where's my battery life at do i need to charge these things up yeah and like honestly they they charge up really fast and the pixel buds do too. Yeah. Like if you've got adapter cable and battery bank handy which like 99% of the time I do like that's fine but my conference call starts in three minutes and I don't have time for this right now. Or it's like it might take like 10 minutes to get
Starting point is 00:07:46 a pretty good charge but like I want to clean the kitchen and have like a podcast going and the kitchen's clean by the time that they're charged just like ah so I don't know maybe it's possible that we're just idiots I don't think so i just went out and bought like three pairs of pixel headphones they're type c just plug them in good good to go i just leave them everywhere so that was another problem that i had like you have the wireless headphones and you just forget them somewhere right so back to my complaint about the galaxy watch then i was saying that if it doesn't last for i would say a then i was saying that if it doesn't last for i would say a week is the magic number if it doesn't last for a week there's really not much
Starting point is 00:08:30 point in it lasting more than one robust day like one no matter what you do to it day because it's going to have to be part of your daily routine to charge them versus part of your before I go to work on Monday routine. Does that kind of make sense? Yeah. With that said, I can actually talk about some of the other things. So notifications are a hot mess. The overall functionality of it is just kind of weird.
Starting point is 00:08:59 Like the, I wish I could show you guys, except it's dead. But like this much of the screen, like the part that actually really faces the user, like a traditional watch, has your watch information. And then down at the bottom here is your six most, or nine, six or nine most recently used applications or functions. Okay. Which is fine. It's kind of like an alt tab, you know,
Starting point is 00:09:22 like your last things or like recents, your recents button on your Android phone and Then up at the top is all your toggles For like Bluetooth. Oh, okay mode wireless Well, why are those there all the time? Well, I was also wondering that about the apps like It's like on the tip watch you just swipe down and you get all the toggles. Yeah, yeah, yeah. And you swipe to the left and you get all the apps. Right.
Starting point is 00:09:49 So this is just, they're just there all the time. So they just, it's kind of like they had more screen real estate, but they didn't have a clear idea of what to do with it. And that's the impression that I'm getting from it right now. With that said, the screen is, like it's surprisingly, it looks surprisingly good for how bendable it is. Huh, you think it'll hold up? And it feels okay.
Starting point is 00:10:12 Like it, here, if you feel it, it feels a little bit plasticky, but also reasonably glassy. Like it's not bad. It's clearly not the same technology that they'd be using in the Galaxy Fold. Like there's a limit to how far you can go here. Oh, look, it fired up.
Starting point is 00:10:28 Okay, let's see if I can get you guys a little bit of a tour of it here. And then I can talk about the, actually we should roll the intro or something. Also, Luke's sick, Alex is here today. Hi. Here we go. Give you guys like the very brief tour.
Starting point is 00:10:43 You're missing it, cause, because oh you're gonna watch it nice nice takes a little while to boot up yep um it doesn't have integration with like third-party music apps as far as i can tell what i've only tried google play music so far i'm gonna try spotify as well just to make just as a sanity check Sis did it die it died while I was booting up whatever ah That's like the main thing that I like about a smart watch is just switching the song Cuz like I'll be doing things all the time with my hands and then you can just kind of like go in with your nose And change the song see that right there is what I miss about the pebble and change the song.
Starting point is 00:11:22 See, that right there is what I miss about the Pebble. Honestly, I actually found my old Pebble time and I hot glued a magnet to the back of it and then I hot glued another magnet to my motorbike and then I just put it on there because you can have more than one smartwatch connected to your phone at a time. So while I'm riding with my gloves on,
Starting point is 00:11:42 I can change the track. That's smart. You cannot do that with like any modern smartwatch. It drives me nuts. Tactile buttons have a place and that place is your wrist. Like the whole point of a smartwatch is that my hands are occupied or full or covered or somehow unable to Like this is here look This is how much time I'm trying to save
Starting point is 00:12:14 That's that's what you're up against smartwatch if you're not more efficient than that The game is over and that's one of my biggest problems with the galaxy watch is I'll get a notification It must be a power saving thing because it does get multiple days of battery and they must have done that somehow even with an Always-on display gets more than two days, which is amazing But it must be like a power saving thing because I'll get a notification on my phone will be like Oh, there's my watch notification. Okay, because I've been having that issue too. I have the Tic watch and it was like the same time
Starting point is 00:12:52 until like maybe two weeks ago. And then it's a several second delay and I just haven't worn it since. Because that's what you're up against. Like this phone, okay, is locked. I can have it up and unlocked in that amount of time. because that's what you're up against. Like this phone, okay, is locked. I can have it up and unlocked in that amount of time. If you're not faster and more convenient, you have no place on my wrist.
Starting point is 00:13:15 And especially the ones that don't have an always on clock, now you're not even faster and more convenient to check the time. Yeah, this one's a little thick i i think it looks cool i we had this debate you know what i'm gonna roll the intro and roll the intro we can debate whether it looks cool one moment please whoa we're sponsored by the ltt store and display magnet mounted metal art We're sponsored by the LTT Store. What? And Displate. Magnet-mounted metal art.
Starting point is 00:14:08 And, of course, private internet access. Okay, now we've got some haters. We've got some haters over there in the YouTube chat. So I'm going to go over to Floatplane Chat, which is my safe space. What are they saying? I'm going to see what Floatplane Chat is saying. Actually, I'm just go over to floatplane chat which is my safe space what are they saying I'm gonna see what floatplane chat saying I actually I'm just loading it up now so I'm gonna miss out on anything they said before but why don't you go first explain to me why this thing is not cool and you know what
Starting point is 00:14:37 I'm gonna do is I'm gonna go up I'm gonna I'm gonna adjust the cam gonna give them a better look at it while you while you talk us through why it's not cool. So hold on. I need to figure out which one the focus ring is. One second. So I guess, first of all, does it have an always-on display? Okay, so it has an always-on display mode, but I have not gotten it to work. So, first of all, any watch that doesn't have always-on display looks stupid. It's just like
Starting point is 00:15:05 this dead thing on your arm that is it has no utility as a watch and just should not be there so second of all the screen um it kind of looks like is it vision that has the stupid goggles like that i think you just hate vision yeah i do hate vision vision is the worst character and vision is not the worst character okay we can get into this later he should just he was the worst part of everything that he's ever been in you were gonna say he should just die but he did so there you go and i was really happy because then i just didn't have to worry about we can talk about him and his crappy plotline. We can talk about him and his crappy plotline later.
Starting point is 00:15:46 But anyway, okay, so I should clarify that. On the normal watch face, there's not really much purpose for it. But when you're reading a message, for example, you have so much more display available to you, like display for days. But why? Well, so you can read more at a time without scrolling so you can read a longer message. I guess so And you can do so see I would make the argument that it would look a lot dumber if you had a big round display versus a wraparound display yeah, but like Those are two really dumb things.
Starting point is 00:16:29 So, I don't know. I can't really put into words why I think it's ugly because ultimately beauty is in the eye of the beholder. Can we just make a straw poll? Is it ugly? No. No, you have to make your argument. It's going to happen if we strawpull it, don't you?
Starting point is 00:16:47 Uh, no. Okay, then just strawpull it. Oh, weird. Floatplane has the wrong title. Just, you know, take it to the people. See what they think. Uh, I guess we could do that. Is this going to work?
Starting point is 00:17:01 It also kind of looks... I don't know. It just looks wrong. It looks like a watch that got ran over by a car. Okay. All right. Well, I'm going to make my counter-argument here, and if you'd really like, yes, we can struggle with it.
Starting point is 00:17:16 Also, Jono wants me to pimp the merch. I'm wearing merch. We'll get to it, Jono. Jeez. Sales team is, like, getting too big for their britches. I think they run the place these days. It's the merch. Does it look...
Starting point is 00:17:32 Okay, does it look cool? That's going to be the question. Yes, no, and improve spam prevention. Okay. All right, I'm going to post it to Flo to floatplane first and then we'll follow up with youtube here i'm gonna vote i'm voting yes and you're gonna have to go vote for yourself if you want to vote for oh wow there's i am captcha not going to even bother voting because i have so much confidence in the people just telling you that it's horrid remember too these are like high-tech people i know but like
Starting point is 00:18:08 okay thank you thank you people minus the screen you know what if only 27 percent of people think something's cool i would make the argument that that's pretty cool this is 27 of a segment that already is way more likely to be on your side yes and no they always side against me you know that the audience and maybe you have a brand issue all you always talk like oh these companies they have to really go in there and like fix their image and you're here everyone is voting against you, Linus. Okay. So is it that I do a poor job of maintaining my image or is it that I do a great job of building up the image? I consider that a victory.
Starting point is 00:18:57 How? Because this is something groundbreaking. Okay. Look, if you take the average person watching a tech stream okay and you show them one of those outfits off of like a paris fashion runway right do you think 30 of people are gonna like it do you think they're all gonna be wearing some derivative of it in five years what about okay what about this instead? Concept. This shirt. This shirt. Also this shirt.
Starting point is 00:19:28 Do you think if we were to vote on that, that 70% of people would say, no, it's bad? No, but this is just a shirt. And would you then suggest people to go out and get it? Okay, now hold on. To be clear, the question isn't whether people should go buy this or not. The answer to that is 100% clear. No, they shouldn't. This answer to that is 100% clear. No, they shouldn't.
Starting point is 00:19:48 This is nowhere near ready for prime time. I just think that there's a lot of potential here. I think it looks cool. Looks cool. In like a nerdy way. Okay, fine. Here's where we can validate your credibility here a little bit okay do you think calculator watches are cool
Starting point is 00:20:17 yes yes i do i am okay then you're actually fairly credible you're wearing one yes i am wearing one right now no way I swear to you, this was not staged. I had no idea. Why are you wearing a calculator watch? Because it's really thin. That's like the main selling point. It's nice and thin. Sure can go right over it. You could wear anything that would be thin. I don't know. I think they're kind of cool. so like that's what you're up against you're about up against someone that really likes calculator watches that's telling you that your tech watch looks dumb i mean that's a little rough hold on a second let's take it a little more mainstream let's go out to let's go out to the youtube audience and see what they think of it okay i'm gonna post it in the youtube chat guys hit me
Starting point is 00:21:10 help me out here all right please help me out is is the nubia not cool. It's a bad time. But finish him, says SorcierX. Okay, I don't like this. Okay, come on, YouTube. Come on, YouTube. It's holding pretty steady, actually. I'm surprised. It is holding pretty steady here at 70-30. Although probably no one's through the spam rejection yet.
Starting point is 00:21:47 I still think there's room for it to be a commercial success, even if only 30% of people think it's cool. Because my other argument for how many people need to think something is cool in order for it to be cool is like high school. If you had 30% of your class on board with anything, If you had 30% of your class on board with anything, would that probably be not a simple majority, but the largest of the factions majority?
Starting point is 00:22:15 What would that be? Like the mode or the... Yeah, the mode. I'm pretty sure that if 30% of high schoolers were wearing that, you would have teen pregnancy just plummet it always comes back to whether you're getting laid with you doesn't it all right fine um why don't we jump into an actual news topic now that i have been summarily defeated um apple is cancelled or not just canceled is canceled i was gonna say is canceling or has canceled i'm gonna go with has canceled it's official apple has
Starting point is 00:22:52 canceled air power were you even following this kind of i had forgotten about it yeah i had honestly completely forgotten about it i was like, that sounds pretty cool. And then I completely forgot about it. So for those of you who forgot about Apple AirPower, basically it was a three device charging pad that had three spots on it. So you could charge your AirPods, your Apple watch and your iPhone. So it was like the accessory for people who must have every Apple accessory. And basically they said, after much effort, so this is their senior vice president, Dan Riccio. I tried. After much effort, we've concluded AirPower will not achieve our high standards and we have canceled the product.
Starting point is 00:23:40 We apologize to those customers who are looking forward to this launch. We continue to believe that the future is wireless and are committed to push the wireless experience forward all right so this was way back in at the iPhone 10s launch no at the iPhone 10 launch I think in September 2017 yeah and then they removed it from their website in September 2018 during the 10S launch. And we don't actually presently know exactly what was causing problems, but there is some speculation that because it was,
Starting point is 00:24:14 it used a trio of charging coils, utilized a series of cooperative flux generators to charge the device after locating it on the pad and software. And this might've led to complications in design and manufacture. I also saw some speculation that it was regulatory issues that were making it difficult to get approval for it.
Starting point is 00:24:31 So, like, maybe there were concerns about just how much wireless power was going on. I mean, you put too many flux generators in, you know, one room, and you might have, you know... Well, it's probably really inefficient. 1.21 gigawatts something. Yeah, that is an interesting factor. Because it's pretty inefficient anyway
Starting point is 00:24:53 when you have everything lined up. Yeah. And if you're just putting everything there like willy-nilly and then using software, it's probably really inefficient. That's actually interesting. That makes a ton of sense. So if they would have had too much waste heat, because when you're charging three devices Really inefficient. That's actually interesting. That makes a ton of sense.
Starting point is 00:25:06 So if they would have had too much waste heat, because when you're charging three devices, and of course, no one's going to be content with slow wireless charging anymore. Yeah, no. So that iPhone XS or like XS Max that's on there somewhere, people are going to expect at least like 8 to 10 watt charging off that thing. Yeah, that could potentially lead to a ton of
Starting point is 00:25:25 waste heat and there could be failure issues so basically it sounds like they did the math and they just couldn't yeah make it make sense all right i mean i'm sure we're gonna see some kind of wireless power in the future there's certainly other options but um bummer well uh i guess there's one topic that i want to discuss oh okay fine we can move into another topic i guess that was all there is to say about that i don't have anything else i mean we just used it as too bad okay so here's the thing people often assume that we're somehow very anti-apple um because our thumbnails are often like apple something
Starting point is 00:26:07 you want you want to know why people click it tech linked tech linked was where we learned that just putting something about apple in the thumbnail basically means that you have effectively, like, increased your potential audience by at least 30%. Huh. So of the five most watched episodes of TechLinked, ha, no one's buying iPhones, I'm almost sad for Apple, Apple's getting desperate, and Apple's big F you to China. Of the top five. And the other one is EA killing PlayStations which we all knew was going to be very popular and it's so it's just it's one of those bizarre things where it's like I don't know why it works I don't truly I truly don't understand why people care as much as they do about everything that apple does like their their recent uh services news event did you watch it nope me
Starting point is 00:27:12 neither but i did definitely read some summaries of it yep and it was just it was such a nothing burger we're launching a video streaming service okay yet another bloody thing to have yet another monthly subscription for I'm excited about this Why is Netflix really not keeping up and if they aren't is Amazon Prime really not filling the void is amazon prime really not filling the void what about is youtube all all the many hundreds of thousands of hours of youtube content that get created every day it's probably millions by this point but like you can't know you have crave tv oh crave tv all right um crave tv is horrible yeah anyway oh and then there's hbo like i'm just kind of looking at it going is there actually a
Starting point is 00:28:05 shortage of video streaming services disney has theirs coming um so like woo and then a game pass for like mobile mobile games the problem with mobile games is not that they cost money the problem with mobile games is that you have to pay to win and also just the interface is normally kind of bad well yeah there's that too of course but like but i'm looking at this going what mobile games are people actually maybe i'm missing something on that one please please let me know let me um i feel like part of it might just be playing mobile games like when's the last time that you've played a mobile game? I played a bunch of Headball a little while back.
Starting point is 00:28:50 They reached out about sponsoring a video, and I was just like, let's see if this is any good. I hadn't even heard of it before, and I was like, let's just see if this is any good. And I sunk probably 30 or 40 hours into it in the next few weeks until I was just like, and uninstall. Clearly I cannot handle this.
Starting point is 00:29:12 Yeah, I don't remember the last time that I played a mobile game. Does the Switch count? No, the Switch is not a mobile game. The Switch is Nintendo. Yeah, totally different. I played Bike Race, like, five years ago. Okay, so maybe you're just the wrong, maybe you're just not the target audience for this, then.
Starting point is 00:29:33 Yeah. Like, is that a fair thing to say? That is pretty fair, yeah. I don't know. So, if you had played a mobile game recently, though, one thing I can say is you'd be blown away by the way that you're just bombarded with, like, please, buy the optional items. Please, buy more playtime. one thing I can say is you'd be blown away by the way that you're just bombarded with like,
Starting point is 00:29:51 please buy the optional items. Please buy more playtime. Please get skins, get skins, get skins. Oh, there's a special offer on skins. Like it, it really does feel exactly like that. Like it's, like it's all over your field of vision and it's like uncomfortable. And you're like, please move away. Like you wanted to lift up your hands and be, and like push my, my move away. Like, you wanted to lift up your hands and, like, push my hands away. But no, it's just, it's there. It's in your face. And so if there was some way for them to fix that aspect of mobile gaming, sure. Yeah, that's nice. Yeah, I could get into that.
Starting point is 00:30:18 And if maybe, if that's their long-term plan, is to encourage game developers to move away from these pay to win models uh by making their games more lucrative to have people just play normally through this service then you know what maybe maybe that is a huge deal and we should all be that excited it just doesn't really sound like that right now actually just speaking of horrible monetization, I have to give Apex Legends just mad props for how non-invasive it is in your face. Because I played PUBG recently and was just like, oh my god, this is horrible. And I paid for this.
Starting point is 00:30:57 And basically every other free-to-play game that I've ever played has been horrible. And you just kind of ignore it. But Apex Legends got it. And I hope that everyone else just kind of ignore it. But Apex Legends got it. And I hope that everyone else just kind of follows there. Or, or, or, maybe they're just going to wait. Play the waiting game. And it'll just creep its way in.
Starting point is 00:31:16 Creep its way in. Because here's the thing. Oh, but it's already there. It can make its way. It can become more intrusive. Because here's the thing if they're looking at it going okay we're making one billion dollars a month or whatever like the kinds of numbers these these free-to-play games do is just incredible to me so we're doing like you know
Starting point is 00:31:37 a billion dollars a month on you know uh three billion impressions, you know, where they, three billion times, like, putting it in front of you. If we do six billion impressions, we could make two billion dollars a month. You don't think that'll be tempting at some point? True, yeah. Now that I say that, PUBG had none of that at launch.
Starting point is 00:31:59 And now it's just... Because the thing is, like, at a certain point, there's almost no drawback to selling out. Because the developers of PUBG have now made so much money that nothing else they ever do ever matters. At least at the very top of the food chain. That is true. If they never never succeed again it doesn't matter they already won the game they can literally go out and buy a new ferrari every week for the rest of their lives if that's what makes them happy and just crush the old one in
Starting point is 00:32:42 a crushinator and that's how they get their jollies that would be so fun they can actually no it wouldn't oh yeah i would never do that i think you know the thing about like those supercar companies they're very protective of their brand i think they would actually start refusing to sell you cars if you made a habit of publicly destroying them it would also just be so bad now that's the kind of thing that would be interesting to find out for sure very expensive to find out for sure like how many how many ferraris can you buy before they stop selling them to you like what are you doing with ferraris probably one lambo i think you could get away with like a lot more yeah well i know that
Starting point is 00:33:25 deadmau5 had a bunch of issues with ferrari like they didn't even want him to put his stupid nyan cat skin on it or something like that i was like really like you're idiots but that i think that was just that dealer wasn't it i don't think that was actually ferrari hq i don't know i don't know people get people get really wrapped up in brands in a way that I find very confusing. Oh, speaking of brands, we should do our sponsors. Starting with the LTT Store. For the first time ever,
Starting point is 00:33:57 we are actually doing a discount code on the Linus Tech Tips store. So that's lttstore.com. It is $10 off, orders over $50, and this is really exciting. We now have, as of I think about a week or two ago, I haven't been talking about it too much, just because we weren't really sure how great it was, and I didn't wanna oversell it,
Starting point is 00:34:19 but we now have much lower shipping rates, and I've seen even people in Europe reporting that they're getting shipping rates under $10. So yeah, no, it's like way better than it was before. And we just launched a new series of shirts called Elemental. So you can get the whole pack of them, I think. How do you buy the Elemental pack?
Starting point is 00:34:42 Oh, okay. I don't know if we have the elemental pack. But at any rate... So that's this shirt. Here it is in a bunch of different sizes. So yeah, there's a bunch of different colors. We've got orange and blue and green. Oh, we've got them here.
Starting point is 00:35:06 And red. So I'm wearing the orange one that's the green one alex has got the blue one anyway we've got new shirts we of course have the tech link shirt people are super into the tech link classic this is selling shockingly well it looks cool i like it it's just really clean like people don't have to know what tech linked is to appreciate it. That's something that we're really trying to get away from in a lot of the designs. Yeah. It's like, what's Linus Tech Tips? Who's Linus?
Starting point is 00:35:32 You don't want people asking you questions like that. Or if you do, you can buy this one. Or this one. Actually this one moves really well too. Our top seller though, Constellations. Like by a country mile. Constellations outsells all circuit boards combined, but I think circuit board overall is quite close
Starting point is 00:35:54 to Constellations or outsells it. Then we've got our cable ties. We're gonna be adding more and more stuff over the next little bit. Circuit board, my personal favorite is this one. Oh, we also have the- I love this one. The LTX lanyard here. Oh, that's not for sale but oh well if you go to ltx um you'll get one cool yeah so that's pretty cool cable ties yeah anyway guys go check it out so we're doing an
Starting point is 00:36:17 offer code um i think the plan was to be able to buy the entire elemental set set for some price, but I don't know. Maybe that got kicked in the head somewhere along the line. Oh, also sponsoring today's show is Private Internet Access. With Private Internet Access, you can browse the internet privately without snoobs keeping their eye on what you're doing.
Starting point is 00:36:41 PIA supports a wide variety of VPN protocols and types of encryption and authentication and allows you to dial in the exact level of privacy protection you need. And if you're European, you're probably going to need it sooner than you think. With Article 11 and Article 13 looking like they are going to come through, you're going to want to pretend that you are not in the EU in the event that services and or media that you want to consume end up needing to cut off access to European users in order to avoid the restrictive and onerous obligations
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Starting point is 00:37:37 in like 30 countries or something like that. This is awesome. Go sign up. And we have a new sponsor. Have you ever heard of this? That's actually, like, pretty cool. Oh, yeah. They're behind us.
Starting point is 00:37:50 They're behind us. So, Displate is a magnet-mounted metal print poster. They're durable, and you don't need any power tools to hang it. They've got over 260,000 different arts spanning a bunch of different styles and influences and with their easy Magnetic mounting there's no holes in the wall, and it's easily replaceable They plant ten trees for every display that gets purchased and this weekend through our link below you can use code Shazam to save 30% If you're watching or hearing this on Monday bummer for you, you can use code LTT to save 15%. Oh, so you've got to be a live WAN show watcher
Starting point is 00:38:31 in order to get the best of this. That's straight. I can't tell. It's not straight, I don't think. Okay. Let's just own it. So, yeah, protective leaf, one use only. Put your magnet thing on there. Yeah, you know what? Fine. I'm into it. Alright.
Starting point is 00:38:46 Yeah, actually I want to give them a better look at the WASD one though. Looks pretty cool. So if you want some arts for your walls, very straightforward. Just a metal sheet and it's print quality actually looks really good. Huh. Oh this one like the printing on the pads character that makes sense okay okay i think i nailed it not 100 sure but we'll call that good enough so that's lmg.gg slash displate wan we've got that right there all right now i'm sure we had some other topics you had something you wanted to talk about
Starting point is 00:39:40 yes yeah hit me so people get mad at us when we flame things that are fundamentally pretty good and so i just kind of wanted to because we both had videos in like the past week where this happened yeah yeah actually you know what's really funny is i i actually had some notes for myself to address that i think in in an upcoming video huh um not a not a dedicated release so like yeah i'll talk about it all now but i think i was going to talk about it in my um in my huawei p30 pro video actually yeah go ahead though go please well i was just thinking like what was yours though the hp x, the Spectre X360. Yeah, yeah, yeah.
Starting point is 00:40:26 Because I'd probably give that if we gave things scores, which I think is a terrible idea. Yeah. Like 87%, probably. That's an A. Yeah, that's an A. Really, 87%? Yeah, it's not quite a 90.
Starting point is 00:40:41 With that motion blur on the display? I was thinking of the 13 inch but okay what about the other one because that display was unacceptable it has other display options i don't know okay fine fine fine fine so the the shell yeah okay the but the potential machine that you could buy you'd say it's an a a low a yeah okay fine go ahead and we basically completely hated it yeah we completely destroyed it through the whole thing our poor hp rep said i'm sorry you hated it yeah so much even though like i i wouldn't say that i hated it it's pretty good it's just worse than everything else right and then my recent one that you're probably thinking of, I think, is the S10.
Starting point is 00:41:25 Yeah. Is that right? So my issue with the S10 was not that it was a terrible phone, and at no point did I say it was a terrible phone. In fact, if you wait till the end, and we know that a great large percentage of you don't, if you were to wait to the end, you would hear that the conclusion is it's super fast hardware on samsung's best software experience ever and if you buy it you'll be pretty happy with it the reason that i went to town on it was that the problem that i had with it the hole punch display was completely avoidable completely avoidable, and is dumb. There was just no reason to do that.
Starting point is 00:42:13 And the funny thing about it for mine was that, in particular, I got accused of being paid off by Apple or Huawei to criticize the Samsung S10 Plus, when, in fact, the phone that I compared it to most was the Note 9, my daily driver, that I don't hide, that I'm actually a Samsung daily carry user. And that Samsung tried to release an upgrade to my phone, and I didn't upgrade to it because I don't like it better. That's what happened. And so it was, I did get one thing wrong in the video. So I mistakenly referred to the depth sensor on the front as an additional camera. It's actually a depth sensor.
Starting point is 00:42:58 We have kind of a weird relationship with Samsung where because we're Canadian, we don't really deal with the same PR reps and agencies, and we don't deal directly with Samsung's main office for North America, which is in the U.S. So we can actually get a device, but it's often later than anyone else gets it, and we don't get the same level of briefing materials that other people do.
Starting point is 00:43:21 Occasionally I miss things. That's something that there's no excuse because it was covered by third-party media before. But it's just like, okay, sorry, I tried. And the other thing too was that I came out criticizing the ultrasonic fingerprint sensor. I'm still critical of it. Do I have?
Starting point is 00:43:42 No, this is my Note 9 in my pocket. Oh, with dbrand skin now, woohoo. Or grip, rather. So the other thing was the fingerprint sensor. So just for a sanity check, today, as I was working on my P30 Pro review, I pulled out the S10 Plus that I used for my review, and I did acknowledge in the video,
Starting point is 00:44:01 see this is the thing, I did acknowledge in the video that with the software update, it got a lot better. But I pulled it out and I just played this game. I played the game where I unlocked both of them side by side. And it can help improve it and I'm going to see if that... So a couple things. I'm not hating on it. It's better than having it on the back of the phone.
Starting point is 00:44:22 That's for darn sure, that's something I was always against. What I'm saying is that it's not as good as other options in the market. Furthermore, I never said I had trouble when my hands were wet. I said it was inconsistent when my skin was dry. well i guess that's kind of the problem with like ultrabooks and phones like there's a bunch of them and they're all very good so if you're like taking a laptop and going head to head with like the microsoft surface laptop yeah and the macbook pro you have to be as good as those and if it's just something like even if the trackpad wasn't bad on the hp the screen was wobbly enough that i still would have just hated it and that that's enough when you're going up
Starting point is 00:45:20 against like the macbook pro and the surface, if the screen just wobbles a bit while you type, no, no, don't want it. If you're a few hundred dollars cheaper, then there's a lot more room for me to say, okay, but you save a bunch of money. I mean, that's where someone like OnePlus comes in and wins a ton of points. Honestly, they're not cheap anymore. They're not a flagship killer anymore. But what they are is significantly cheaper than a Samsung if you're Samsung and you're releasing Literally the most expensive phone on the market every once in a while with your note series and your s-series
Starting point is 00:45:55 It's just a higher standard They're just there just isn't room for you to have a fundamental problem Like a wobbly display and in the case of the HP laptops they were very expensive they were priced comparably to machines that didn't have the problems so here's the thing if it was a score absolutely we could give it an A we could give everything an A quite frankly between companies the size of Dell and HP rarely engineer something that is C-. I'm not saying it doesn't happen.
Starting point is 00:46:28 I'm just trying to think of the last thing that we had in here that wouldn't have gotten an A. Okay, that. Yeah. But when it comes to whether or not to buy, it's a fairly binary choice. You either do buy or don't buy. And sometimes we can make an argument for a certain customer to buy and a certain other customer not to buy, like in the case of something like a Quadro graphics card.
Starting point is 00:46:57 If you're a gamer, not to buy. If you're a professional, you know, SolidWorks user. the alienware area 51 app sure that thing is awesome i recommend it to people with lots of money and that need a desktop replacement there it's a qualified yes to buy but if you're in the awkward situation where there's someone who does everything you do well a little better than you at the same price or lower then that becomes a not to buy for anyone and so it ends up getting well it ends up getting beat up a little bit and hopefully they do better next time it ends up getting just nitpicked yeah and i guess people get mad about that because it's like
Starting point is 00:47:45 it's not a big issue yeah and there i've seen a lot of comments lately like you guys are spoiled you just hate everything but it's not it's not about that our job is to hate everything not hate it but but tell you the things that we did notice that are not as good as something else like our entire job is to make it so that you buy the right thing instead of the wrong thing and i mean honestly here's here's a question for you is the role of the technology reviewer dying the traditional role of helping people make the correct decision before they buy. Is that fading away? Would you like me to make my argument a little bit further before you answer?
Starting point is 00:48:30 Yes. Okay. So 10, 20 years ago, it was pretty commonplace at the local electronics boutique, your radio shack, for certain big ticket items to basically be buy once don't return yes so later on with the advent of your big box stores it did get easier to return items but speaking from personal experience if you do it too much the staff do get to know who you are
Starting point is 00:49:00 and they you know avoid you when you walk in the door. Look, there was a thing once where we did iFinity with TVs at NCIX and because we didn't want to open up our own TVs, they actually sent me to the local future shop to buy three TVs and then back to the local future shop to return them. And I was like, well, I want to do this video. So I guess that's what I'm
Starting point is 00:49:25 doing today anyway anyway anyway so thanks to online retail and very generous return policies we've actually had issues so some of the some of the phones that we've put on our eBay store for example not some of every hey Tyler he's still here I've Tyler told me a little while ago that every single phone that we had ever listed got returned. Not because it was broken or anything, just because people were test driving them. And so thanks to online purchasing, now everyone has access to a product. The whole concept of going to a store to see something, that's another thing. At a store, you're less likely to have to return it because theoretically you can try it right there in person
Starting point is 00:50:08 but with online everyone has access to every product and with these generous return policies you can just take things for a test drive for a couple of weeks and send them back do you really need me to tell you if it's any good you can find out for yourself if you're shameless enough to just buy things and return them until you're happy. I know that A Prime probably bought like six phones at one point when he was upgrading. Like 10.
Starting point is 00:50:31 10? Probably. Oy. Until eventually deciding on, what does he carry now? I think it's a Nexus or something. Nexus or something? I don't know, whatever.
Starting point is 00:50:41 Nexus? That doesn't make any sense. Pixel, you mean? No, 9 maybe? Whatever. There's no way he landed with a Pixel 3. I can ask him. i don't know whatever like nexus that doesn't make any sense pixel you mean no nine maybe whatever there's no way he landed with a pixel three i can ask i don't know i'm curious i'm curious now anyway so with that with all that background information is the is the role of the technology reviewer changing and or dying no because with that hp like the spectre x360 someone would have bought it and they would have been like this is really great and they would have enjoyed using it and they wouldn't have unless they also had like the xps 13 and the surface laptop if they'd already had those and returned them
Starting point is 00:51:21 then they'd see that it's not great but if if they just buy it, they'd be like, this is fantastic. Yay. Okay. That's a pretty good argument. Note nine. Yeah. Okay. Okay.
Starting point is 00:51:33 I can see that. I also saw a comment on, here we go, on YouTube where someone said, okay, that's a fair point, but it's actually a lot more work to to buy something try it for yourself switching phones all the time is a real hassle it's actually one of the reasons i've done very few phone reviews over the last six months i just got like really tired of it it's a pain in the butt i hate it but anyway um yeah i can see that but if it's something that you care enough about then i think that it's probably worth the time investment to make sure you get the right one.
Starting point is 00:52:08 And I guess maybe that's something where I've noticed that a lot, there's a lot more tech press attention on more mainstream products from people who might not care enough to like passionately, you know, look into every aspect of something in those two weeks, like someone who has that kind of time to even spend on it within the return window. You know, maybe among more mainstream categories, those people are fewer and further between, farther between.
Starting point is 00:52:39 So it's like the motherboards and where where those people don't need reviews as much and then maybe in mobile they still do need them i don't know like i'm speculating at this point but yeah i don't know i think i think there's certainly a case to be made that these days it basically comes down to you can kind of get access to anything to try it in in north america anyway there are certainly parts of the world where it's much more difficult um and the role of the technology reviewer is more like to be uh like a trusted advisor and maybe less critical should we be less critical should we straw pull it sure yeah why not let's straw pull it i want to know but i't know. I would much rather spend, like, an evening watching 20 phone reviews than dealing with getting a phone.
Starting point is 00:53:33 Like, it takes more time to just set up your phone than to watch the reviews of all the flagships. And also, like, I find a lot of the time I just don't care. Like, I switched to the iPhone XS a little while ago from the Pixel and was just like, okay, it sort of annoyed me. I probably would have slightly destroyed it in the review, but at the same time, after a week, yeah, whatever, I don't care. Yeah, I get accused a lot of being a fanboy of Android or iOS at this point.
Starting point is 00:54:14 Honestly, if the iPhone had a headphone jack, I would still use it interchangeably. We'll get to that in a moment. I would still use it interchangeably with an Android flagship. It makes very little difference to me. I just really do prefer wired headphones for the reasons we talked about earlier on the show um like for me it comes down to i just don't really even care i'm actually going to give the p30 pro a really positive review though huh nice do you want to know why why not because the camera is hands down
Starting point is 00:54:40 the best um there's still some work to do on the color science and there's like so here's the thing dxl mark is not the be all and end all yeah because for me a camera phone or a phone camera camera phone that used to be a thing uh because there were phones without cameras um so for me a phone camera is really down to capture the moment quickly because if I really wanted you know the best possible footage of it I'd go get the red that I literally own. So this is about making sure I don't miss something and for me what this does so well is because of that zoom lens it means that if I get, oh man, it automatically switched to portrait mode. No, no, no, no, no. Okay. He's moving around a lot.
Starting point is 00:55:32 So because of that zoom lens, if I get a bad seat, okay, he's moving around. If I get a bad seat at the kid's like recital or something, I can now capture a moment that I otherwise wouldn't be able to. And that's a huge difference maker for me, even if I have run into some situations where I did find that I would have rather had a Pixel 3 or an iPhone. Because that is what swayed me back to the Pixel from the iPhone was just, I found the camera wasn't as consistent. You were using a XR though, right? XS. XS?
Starting point is 00:56:09 Yeah. Really? Oh, okay. I found that if I just took it and took a picture of a mountain, it would be the same, if not better. Yeah. But if I'm just whipping it out of my pocket and there's someone walking,
Starting point is 00:56:20 I could just be like... And the Pixel gets it more often. Kind of creepy. Well, no. That often a creepy well not that is a creepy way to put it yeah it is like it really is you know if like Dennis is like falling down the stairs I'm more likely to capture that right okay fair enough so let's go ahead and show the floatplane results here while I go ahead and post our post our straw pool in YouTube. And then maybe Nick can, sorry Nick, I've been ignoring you.
Starting point is 00:56:49 Okay, so I'm posting that there. I'm bringing the results up here. So overwhelmingly, Floatplane says we should not be less critical. You should not. Okay, Nick, what can I do for you? Well, the YouTube results come in Oh, I wanted to know where the bundle is, oh, yeah, I was a little curious. Yeah, it's dead Sorry, it's dead. No, it's just with the way everything's set up right now. It's literally not possible for us to do it Oh, we can't do the bundle with with the right now? Store and apps. Sure, fine.
Starting point is 00:57:26 We'll try to figure it out later. Okay, so there's no bundle for now. But there's a discount code. But there's a discount code. People are using it. We have like 10 orders in like 10 minutes. 10 orders in 10 minutes? That's good.
Starting point is 00:57:35 That's like one order per minute. Yeah, dude. Wow. And I'm sure there have been many more since. I've been down here for like 10 minutes. Well, you're ignoring me. I'm not ignoring you. I'm just not talking to you.
Starting point is 00:57:46 Have a great weekend. See ya. Oh, wow. It's like quarter after six uh are you in the carpool today no oh okay well at least i'm not keeping more than one person after hours then um so the youtube audience is pretty much on the same page yeah okay so we're gonna crushing we're gonna keep being critical so i don't know where these outliers that are slamming us for being mean to things that they like are coming from maybe they don't watch wan show are these just like the drive-by non-subscribed people like i i don't okay i've actually had a bit of a theory about this okay kind of a bruin okay share it with me share because on floatplane people that do like bad comments get flamed like they i have never seen a community where people that like type in first get absolutely destroyed like they do on floatplane okay yeah and it's the same with just like general questions like stuff will go through where people will be very critical of us, and they will get a lot of upvotes.
Starting point is 00:58:45 But if people are, like, critical in a, like, kind of dickish way, they will get downvoted just because they're being a jerk. Yeah, well, that's one of the things that really does stand out about Floatplane is it's a much more constructive comment section. And so I'm thinking, like, on YouTube, you pretty much only see the ones that are voted up. Mm-hmm. So I'm thinking like on YouTube, you pretty much only see the ones that are voted up. And so even if like four out of five people see that and they're like, that's dumb and would have downvoted it, they can't.
Starting point is 00:59:18 So then it just goes up and then people are still commenting. So that gives it more exposure. And then more people are hitting like that, like one in five people. So even though it's like the third top comment yeah and youtube is also a whole bunch could disagree with this much greater sampling sample size so even if only one percent of people feel that way yeah that's still 10 000 people and that's probably how like extraordinarily dumb comments right rise to the top even when like the second and third reply are like no clearly like they said in the video why they are doing this or something like that right or like you are just wrong um oh speaking of things that are just
Starting point is 01:00:01 uh that are very negative negative comments um if you ever thought to yourself i'm gonna post this in floatplane first so you guys get the first crack at this if you ever thought to yourself you know what i would love to attend is a roast of one linus g sebastian it's empty oh right the sponsor for the Yeah, that's right. If you've ever wanted to attend a roast of me, now is your chance. For about 80 people in the Vancouver area, if you can be here next Friday. Next Friday, right?
Starting point is 01:00:35 Yeah. Next Friday. You will be able to attend in the evening the roast of yours truly. We have confirmed celebrity guests, Jay's Two Cents, Kyle from, what's he call himself now bitwit yeah kyle from bitwit sorry kyle from lyle from yeah lyle lyle from kyle from lyle from uh so we've got kyle from bitwit and then we've also got steve from gamers nexus who are going to be part of the dais we've also got some of our own staff here at lmg who will be roasting me it's going to be fun um and they're also your wife she will be roasting me as well
Starting point is 01:01:12 so guys don't buy a ticket if you can't actually make it we made them cheap because we we don't this is not a money-making endeavor it's's sponsored by Madrinas. They're making this whole thing possible. So it's promoting the LTT Lambo roast, the coffee roast. So it's a roast of me promoting the roast. And so we wanted it to be affordable, but we also made it cost something because we don't want people buying tickets and not showing up because that's really, really pointless. So I'm going to go ahead and post this over on YouTube now
Starting point is 01:01:47 lippity-bop there you go so good luck I hope to see you guys there it should be a fun it should be a fun evening empty seats I blame you guys that's ridiculous don't buy a seat if you're not going to be there but yeah we really hope it's gonna be a lot of fun we are planning to live stream a seat if you're not going to be there um but yeah we really hope it's going to be a lot of fun we are planning to live stream it so if you guys do want to watch the live stream make sure you are subscribed to ltt over on floatplane that's where it's going to be there is a strong possibility that there will be things in the live stream that will not make it to the final youtube release because like
Starting point is 01:02:25 i don't know about some of the other people but i think jay is planning to kind of wing it so we'll see how that goes um yeah and that'll be a float plane exclusive stream by the way i've heard some like jokes about him about him, too, leading up, that are, like, kind of savage, so... So, yeah, for those of you not familiar with the concept of a roast, it's not all going to be targeted at me, necessarily. Like, some of the Deus members can actually... Deus?
Starting point is 01:02:59 Deus? Deus? I don't know. Whatever. Some of the roasters can roast each other and stuff. I get a chance to roast them back, so it's going to be solid fun. Apparently, it's sold out. LOL. Rip. Okay, then.
Starting point is 01:03:13 And it's gone. So hopefully, we'll see you guys there. We should have made it more expensive, actually. I really hope that people didn't just buy it because it was only 10 bucks and then uh resell it not show up oh i don't care if they resell it i just want the seat filled okay yeah yeah that's the most important thing all right um well we had actually a couple of other really good topics so this is unfortunate oh actually we have to do an ltx update bloody bloody hell uh okay um so like office depot tricks customers into 300 tech
Starting point is 01:03:46 support with their fake virus scanner um it was actually through uh support.com they were the ones that were well they collaborated and the ftc announced that they have to pay a total of 35 million in settlements so this is awesome yeah so that's good because fake tech support is a real scam that's really stupid. Yeah, basically it was a thing where if you checked boxes, that was like, I think that I might have a virus. It would tell you 100% of the time that you have a virus. And then it would recommend up to a $300 virus removal service for you at Office Depot.
Starting point is 01:04:20 So that's really brutal. It was found to happen on machines that had fresh installs of windows and no access to the internet and they would get like all the viruses you have all of them and apparently staff were even briefed to make sure that people with new machines like didn't run it because it would tell them
Starting point is 01:04:38 that they had viruses or that like once you've run their virus removal software not to run they're checking if you have viruses software, because it will tell you that you have viruses. Also, Fido is going to start charging $10 for customer support that could have been done without calling into customer support. This just seems wrong.
Starting point is 01:05:02 It doesn't apply to, like, asking about your account bill or how to complete a transaction through self-serve. And there are exceptions, including for customers with special needs. But basically, they're saying, look, supporting you costs money. So you're going to pay for it. It just sounds like a big old F you to Nan. Nan's there, and she doesn't know how to go on the self-serve. So she calls in, and it's like, hey, how do I do this?
Starting point is 01:05:25 And they're like, we can tell you for a price. So it will impact quick transactions, such as making a one-time payment or resetting a voicemail password. And while users can still call in, use live chat or social media services to make these quick changes, they are generally faster to complete through Fido's website or their interactive voice system, so they want people to use that
Starting point is 01:05:48 so that they don't have to pay call center employees. Oh boy, Roger's other brand, Chatter, launched a similar fee last week where customers are charged $5 when they complete select transactions or interactions over the phone with a rep where two or more self-serve options exist. Now, okay, I have a sort of controversial take on this.
Starting point is 01:06:09 In certain cases, I actually do support service fees for completely unnecessary bull crap. If you go to the real human teller to take out $40, you can kiss my ass, because I have real things to do that actually require a human you can go use the ABM please I don't mind them charging someone three bucks to talk to a human to deposit cash in their bank account that's stupid how does really annoy me customer support for something that you already pay like canadian wireless fees are not cheap that you're already paying through the nose for
Starting point is 01:06:54 and they're healthily profitable thankfully these are all public companies so we can see if they're just scraping by and they're not um to me this is this is just a cash grab also the real takeaway here is you just shouldn't use rogers in the first place fair enough they're bad what are your alternatives telus and to be clear i use a ton of telus services that doesn't mean that i haven't had some no your alternatives are bell okay and Telus. And both of them have just way better coverage. That's the only reason. Just don't get Rogers because their coverage is garbage.
Starting point is 01:07:33 It's like passable here. In Nova Scotia, I was... Well, yeah, but that's because they're from here. Yeah. But like in Nova Scotia, it's bad. Like when I was there, it was like pretty much the entire time i was just on bell towers it's just pointless and in newfoundland i think they have three towers for all of newfoundland right so like you're it's just not a phone it's like it's like a brick you might as well have like a chinese sim all right we've got one more update for you guys lt LTX update. Blah, blah, blah.
Starting point is 01:08:05 Blah, blah, blah. Come learn how to build a PC. Delid a CPU. Disassemble a GPU. Updates. Razer's showing up. Oh, cool. Yeah.
Starting point is 01:08:13 So they weren't going to come. Now they are. DreamHack is adding 100 more BYOC tickets to go on sale later in April. The exact date and time will be communicated on social media and on WAN Show, apparently, before that date. So stay tuned, guys. BYOC sold out the weekend we launched tickets, and so another 100 tickets we know is not going to be enough. So if you want one, freaking be there on your F5 key.
Starting point is 01:08:40 Also, in other news, this guy is walking to LTX from where? Mexico. From Mexico. So, yeah, apparently there will be daily updates, but there's a Pacific Crest National Scenic Trail that goes all the way from Mexico to Canada, and you can walk it.
Starting point is 01:09:10 And so he is. And I thought that was pretty cool. Here's his tent. Good luck with that. Certainly dedicated. Here's your shout-out. Mass massive props uh all right so thanks for tuning into the wan show uh i'll see you again next week same bad time same bad channel so long can you even believe that yeah that's pretty sweet
Starting point is 01:09:49 Give him a job. Someone says as long as he showers before the show, then we're good. Yeah, no kidding. I'm really excited for you, Lance. Alright. And we're done.

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