The WAN Show - Coffeezilla EXPOSES My Fellow Creators - WAN Show December 30, 2022
Episode Date: January 2, 2023Timestampes: (Courtesy of NoKi1119) 0:00 Chapters 2:10 Intro 2:46 Topic #1 - Windows Modern Standby 3:04 Questions asked to Microsoft's VP 3:46 Luke "steals" a laptop from work 4:37 S0 sleep, wh...at is being done about heisenbugs? 6:43 LMG given a direct line for bugs, showcasing Feedback Hub 10:44 Comparing Android support to Windows, blueprint of gen 1 XBOX sound card 13:09 Topic #2 - Coffeezilla calls Logan Paul's CryptoZoo a scam 14:26 LinusCoin/DropCoin/RugPullCoin, "LOL we're scamming you" 15:46 Discussing "gambling" sites & NFTs 17:46 CryptoZoo, mentioning Coffeezilla's videos 21:18 Logan blames employees, failure to pay teams 23:57 Coffeezilla's video on Linus, LTT's "Why mine in 2023?" video 25:55 LMG sponsorships, Linus values community feedback 28:49 Linus's stance on VPN, Luke on Floatplane VPN & lawyer interaction 34:38 Discussing VPN revenue, costs of server hosting 39:02 Linus undresses, LTTStore new products 39:56 More LTTStore plaid flannel colors 41:23 New LTTStore pajama pants 42:38 Sponsor - Seasonic 44:22 Sponsor - MANSCAPED 44:58 Sponsor - Squarespace ft. history of WAN Show sponsors 47:36 Topic #3 - New York's right-to-repair bill 48:28 Criticism on bill modifications 49:36 OEMs to provide assembly instead of parts, to work after July 2023 50:42 Discussing set-backs, different American state laws & bills 54:32 Linus on California's business income tax & China 57:03 Linus clarifies his opinion on CCP 59:09 Topic #4 - Linus on Quebec's policies, imports an EV 1:05:18 Jim Pattison on Vancouver Symphony Orchestra 1:06:46 Registration & bill of sale, unable to establish continuity 1:07:37 Autoplan brokers wasting Linus's time, requires original documents 1:12:54 DMV is a meme, fundamentals of Government 1:16:04 Estonia's site & services, "secure" SIN numbers 1:18:06 Topic #5 - LTX 2023 update 1:21:15 "Unsigned" credit card, stupidity of signatures 1:22:43 Merch Messages #1 1:23:46 Linus on LTTStore customer service 1:34:04 LTTStore backpack shipping starts now, no backlogs 1:34:30 Topic #6 - RDNA3 GPUs running at 110°c is within specs 1:36:08 Cooler not covering the whole die, limited overclocking 1:38:09 What is the correct way to address this problem? 1:40:38 Every company has problems, Linus on company screw-ups 1:43:10 Floatplane exclusive on LMG Clips for two days 1:44:06 Topic #7 - NVIDIA leaks 4070Ti GPU for CES 2023 1:45:34 Leaked specifications & MSRPs, lowest point of sales of all time 1:46:41 Micron cuts 10% work force, Intel reports 59% drop in profits 1:47:10 Discussing RTX 4000 MSRP, comparing to BC's housing bubble 1:53:40 Merch Messages #2 1:55:46 Topic #8 - Stupid Slack notifications & the "eyes" reaction 2:03:15 What Linus & Luke wished to have known about for their first CES? 2:06:26 Are wired earbuds extinct or will they make a return? 2:08:28 Topic #9 - Pixel 7 back camera glass spontaneously cracks 2:11:08 Topic #10 - Wondershare Filmora forces life-long users to pay 2:11:46 Prompt to pay, archived the deleted page, Daniel Batal's video 2:13:30 "Updates instead of upgrades," quotes from another deleted page 2:14:16 Linus on "lifetime," and whether it should be protected 2:15:44 When buying a product, what does "lifetime" mean to you? 2:17:46 Floatplane user's funny comment on "lifetime" 2:18:18 Merch Messages #3 2:45:12 Topic #11 - Linus's elaborates on his comments from last WAN show 3:05:30 Outro Learn more about your ad choices. Visit megaphone.fm/adchoices
Transcript
Discussion (0)
You know what's great about ambition?
You can't see it.
Some things look ambitious, but looks can be deceiving.
For example, a runner could be training for a marathon,
or they could be late for the bus.
You never know.
Ambition is on the inside.
So that goal to beat your personal best?
Keep chasing it.
Drive your ambition.
Mitsubishi motors
we have got a great when show lined up for you guys welcome everyone how do i know it's going
to be great because i'm really tired and show and it's great every time and luke is gonna luke is
gonna help me he's gonna help me make it great today um our main
topics are uh we had a power outage last week and when we stitched together the clips of the wan
show our main topic was um cut by accident torn out of it there are conspiracy theories that
microsoft found out we were going to talk about windows Modern Standby and cut the power and deleted the VOD.
Actually, it was just a miscommunication with the clips that had to be salvaged from one place and another place and put back together.
Anyway, the point is we're going to rehash that.
Real quick styles for you guys.
We're also going to be talking about the big controversy this week.
CoffeeZilla versus Logan Paul?
There's been a number of big controversies this week.
It seems like the internet lately, to be honest.
Lately, you say?
People are competing to see who can be that week's major news.
Not even that month's.
CoffeeZilla alleges Logan Paul's CryptoZoo is a scam.
Bum, bum, bum.
NFTs were a scam?
And Logan Paul is not the only creator
that CoffeeZilla has exposed recently.
My only question is, am I next?
Yes.
CoffeeZilla, what dirt you got on me?
I'm genuinely curious.
We haven't sold NFTs.
What else you got?
That helps a lot.
We also don't have a crypto coin.
That also helps a lot.
Let's see.
I don't know.
I kind of want to talk about this.
Filmora pulling
lifetime licenses.
Eww.
Not a good look. Eww. Not a good look
at all. Also, graphics
card leaks. Those are fun. People like those, right?
4070 Ti? Maybe? Leaked?
Somebody
will find it interesting.
Not him. I i mean don't you think 110 degrees on the 7900 xtx being in spec is interesting yeah i'm also not surprised though
yeah that's fair yeah all right let's roll that intro.
This show is brought to you today by Seasonic, Manscaped, and Squarespace.
So you can power up your grooming tools and make a website about it.
Yeah.
Maybe don't make that website. All right.
Why don't we jump right into our first topic for the day?
Is it Windows?
Is it Modern Standby?
It's Modern Standby.
We're doing it again.
Let's talk about it.
All right.
Our little video about Windows Modern Standby really lit
some fires internally over at Microsoft. And Alex was able to have a chat with the VP of Windows
Platform and Services to go over some questions. Question number one, why the heck is S3 Sleep,
which, you know, seemed to work pretty good, being removed from the biases of laptops?
And the answer is Microsoft is moving away from S3 sleep
because how each device goes to sleep
is controlled by that device's firmware.
That means for a device to sleep properly,
the firmware needs to be maintained
by the company that made said device.
And I don't know about you, Luke,
but sleep has worked perfectly
on every computer I've ever owned.
I genuinely don't believe i have ever actually had a computer where sleep consistently worked
ever i don't think i have you haven't actually owned that many computers no that's true
yeah that's valid true and fair you've owned two laptops ever no No. Your Asus and the Razr.
I'm on my fourth.
Really?
What do you run for a laptop now?
I got a pretty cool one, actually.
Did you steal it from work?
I did.
You told me to, to be fair.
You literally told me to on a show.
You're a f***ing guy.
There is footage proof of this.
You threw laptops at me.
I did do that.
You did.
What are you running now?
What did you take?
I didn't.
What do you have?
And did you use it to cheat
in the ARK challenge?
No. No. I genuinely didn't.
Okay, what is it?
I actually don't even remember. It's an Asus
laptop. It's a nice one.
I don't remember the model. I didn't ask.
I just asked for a laptop.
That was it.
And I got handed a very nice one.
I was like, cool.
When you turn it on
it goes like okay i know that much all right yeah it does that by using s zero sleep instead of s3
sleep microsoft gets more control over sleep instead of the device manufacturer and has a
much higher success rate for everything going to sleep and waking up properly using s zero sleep
also apparently helps
with security since Windows is in control of the device at all times. Okay, our next question is,
well, you know, that's a problem, obviously, still, because it's not working properly still.
So what is being done? As we anticipated, figuring out what's going wrong with Windows
Modern Standby is very difficult,
since many of the bugs are what they called Heisenbugs, aka if you observe the bugs,
their behavior actually changes. A lot of telemetry is turned off during sleep to reduce
power consumption, obviously. But this also means that if you turn on said telemetry to try to diagnose a problem with
sleep well the test you're running is no longer the same because now you've got a bunch of
telemetry running yeah they've looked into the situation that we described where a laptop doesn't
properly go into disconnected sleep when you unplug it while it is sleeping on some devices
it looks like we actually got it right. That does seem to be a problem
and they're looking into a fix.
But they said it is only one
of many potential ways
that modern standby can cause problems.
Basically, if we want this issue to go away,
Microsoft needs a whack ton of data.
All right then.
How are they going to get it? I will say one thing before you before you go there i will
say the heisenbugs thing yes i think most people when they hear that aren't going to think like
if you change something bad yeah yeah totally yeah anyways it doesn't matter our chairs are
really different heights today. I need to... Ah, that's better. Is that what happened?
Yeah, that's not real.
Anyway, so what should you do?
When modern standby problems happen to someone within Linus Media Group,
we've been given a direct line to report these bugs,
which is great for us to help get them data,
but as you can probably imagine,
not everyone is going to be able to do that.
Well, okay, so first the process for us.
When we find a laptop hot and dead,
we can go into Command Prompt as an admin
and type in powerc...
This has got to be CFG. That's got to be a typo.
Powerconfig space slash sleep study.
This makes a zip file with all the battery data from
our computer for the last while um the notes here say maybe do this on your laptop now to demonstrate
i did it last week the float plane version of the vod i think actually does have it i think so i
think so so i'm not going to bother doing it again the point is it makes a little zip file
we are then able to forward this log directly to microsoft so they can hopefully figure out
what's going on unfortunately not everyone gets a direct line to Microsoft,
but by reporting bugs,
we can hopefully get them more data to figure things out,
and these are the steps.
The Feedback Hub is the best way to provide detailed feedback
on issues to the Windows engineering team.
Do you want me to show it?
Yeah, sure.
The tool gathers detailed logs
and can run additional diagnostics to help them fix issues. The feedback hub can be opened up in Windows,
and you just need to give yourself a relevant title. Like, say, for example, that my computer
battery is draining while it is asleep. Click report a problem, then provide more information
on the specific issue. We've got an example kind of filled out for you, but the more details you can provide, the better.
What was happening before? What was happening after?
Click next, choose power and battery, and sleep.
It might actually automatically select this based on what you provided in the description.
And make sure, though, that you get the right drop-down selected here.
This way it will actually end up with the appropriate engineering team. though, that you get the right drop down selected here.
This way it will actually end up with the appropriate engineering team.
It will also help to gather relevant telemetry
from your system.
Next, new feedback, and then on the add more details
section, mark as high severity if you've hit
the battery drain issue.
This is clearly a major focus for them.
Then for items below, I'd pick inability to use my PC. I mean,
your battery's dead. So like, come on, let's go. In section four, this is the most critical part,
gathering additional data. Without this, they will not have enough data to diagnose the issue.
So for the battery drain issues, select sleep, click start recording, then wait 10 seconds or so
and press stop. You don't need to go through the actual
sleep process, nor do you need the screenshots. It may take a minute or two after stopping the
recording, by the way. You can also put your computer to sleep during the process, then
reawaken it. It will collect data across this process. Then click submit. There's also a forum
post, which maybe Luke will open here, that will show you guys how to go over these steps if you
didn't manage to catch everything
that we just said just now.
Thank you very much, Alex, for creating that.
So that's it, guys.
The only way for us to solve this problem
is to work together, get Microsoft as much data
as we can about the problem,
because in their defense,
and I think I often give Microsoft a pretty hard time.
They're a multi, many billions of dollars company.
And sometimes they have problems
that I just, that feel just utterly inexcusable.
Like any of their multiplayer gaming stuff,
basically at all on PC.
The default search within Windows Start menu.
Oh my God, yep.
How that is so bad in this day and age.
It just, it boggles the mind.
I give them a pretty hard time.
But in their defense,
in defense of our corporate overlords,
please don't cut the power to the WAN show.
It really is a huge challenge
supporting such a wide variety
of different configurations.
And on the PC, it is functionally infinite, right?
Like even on Android,
you guys, I think, struggle a fair bit
on the float plane app compared to iOS.
Is that fair to say?
The devices, yeah.
Because there's so many devices.
And you try to change something and it like okay this like api version will cut off this many devices if you try to use it whatever blah blah like it's it can be pretty annoying
and sleep is as we mentioned earlier a very tough problem to diagnose yes on android it's a fraction of what you deal with on the windows pc
side of things within a single generation of devices you've got your intel you've got your amd
you've got all your different tiers of all the different skews from both of them oh don't forget
there's desktop and mobile right and then oh then, oh, well, I mean, there's not just one motherboard. No, no, no. You've got dozens upon dozens of motherboard
options for every one of those chips, all with slightly different firmware. Oh, and don't forget
that you might plug any number of random, what you plugged a tape drive in, who plugs in a tape drive?
Right? Like that's the kind of thing they're dealing with and
all these different devices many of which are engineered by very very small teams surprisingly
small teams like like some some rant okay i just became aware yesterday of a sound card okay a
sound card from way back in the early 2000s that you need if you want to build a diy first gen xbox
dev kit and they're in short supply because i guess people build first gen xbox dev kits like
for fun um so so an enterprising member of the community actually created a blueprint for this sound card
that you can send to some, like...
PCB printers.
Yeah, small-run PCB manufacturer overseas,
and they'll whip it up for you for about 50 bucks
and send it back.
And I'm like, okay, so let's say
you get a PCIe to PCI adapter,
and you put one of those damn things in your system.
Who knows how that goes to sleep?
and you put one of those damn things in your system.
Who knows how that goes to sleep?
So it is legitimately a difficult problem, for real.
Hopefully this helps.
And that's all I have to say about that.
Why don't we move on to the CoffeeZilla news?
Can I just say, I only recently became aware of CoffeeZilla's channel and i feel like i've really been missing out
because it's awesome me too i haven't had enough time to watch full length but like
juicy yeah i this isn't actually it's it's one of those funny things where you know just
serendipity strikes sometimes and i became aware anew of coffeeZilla twice this week.
Like I'd never become aware.
And then twice they landed,
twice they landed in my inbox or in my,
it was actually a document that I was reading,
kind of like a marketing guide document that I was looking at, trying to figure
out how to market better on LTT Store. And it was written for me specifically and had like a kind of
a tone to it. Something, something, something, don't do this. You don't want to end up on CoffeeZilla.
And I was like, okay, A, I would have never done that in the first place but b what the crap is coffeezilla and then it ended up in my inbox because of the crypto zoo issue now i want to say first of all
that it kind of could have been us remember linus coin yeah we never did it no okay so a
we never actually built a crypto token it's amazing how much people wanted us to make one.
And B, what were we going to call it at the end of the day?
Drop coin?
Or like rug pull coin or something like that?
I know rug pull coin got mixed around a little bit.
Yeah, I'm throwing around.
There we go.
Because the whole idea was that we were going to be like, okay, this is a grift.
We're going to own it.
We're going to be up front.
Yeah, we were like, this is the only way we're going to do this.
If we just openly tell everyone we're scamming them.
Like, this is a way to donate.
And if you guys ultimately go for it, then hey, we were all on the same page here.
Yeah.
So that was never going to happen.
But I'm really glad that even if we had approached it that way, like, LOL, we're scamming you.
I'm glad we didn't because, man, the way that sentiment has changed from LOL meme coins.
Yeah, it's all a big ripoff to oh my gosh i can't believe that
this collapsed and my life savings are gone it feels like it happened really fast hey yeah
definitely and i one of the reasons why we ended up not doing the whole rug pull coin
thing rug pull was because we didn't trust people to take us
seriously that it was a scam i don't even remember all the con we had multiple conversations around
this yeah because it's like honestly if you want to get rich quick it really does seem like the
winning move just scamming people yeah yeah i mean how much more money would i have if i just scammed
people probably a lot like took like all the gambling sponsorships coffee is gonna come for
you where you're getting paid to okay so so what all is there okay like gambling seems like a really
good one by the way we we do not accept any gambling sponsorships gambling sponsors forget
about it yeah but like gambling sponsorships so you had uh you had what's
his nuts train wrecks um no no no no no no old school that guy that had the razor sponsorship
for the longest time razor yeah yeah yeah yeah yeah where he owned the the like like csgo betting
site or whatever i'm not gonna remember the name but there was two of them wasn't there yeah yeah
there was two guys the two different csgo like skin gambling sites or whatever yeah yeah that whole thing so there's that then
there's the one where you supposedly are gambling on a site and like winning but actually that site
is giving you money to lose on the site that's a really popular one yep a syndicate syndicate
that's the one that's the one yeah that was i can't believe the like
tiny little wrist slap that those guys got off with like holy smokes um what what what are what
are some of the other what are some of the other good games so yeah gambling on a site you actually
own and then gambling on a site where you're being paid and oh right and the odds are tilted
in your favor to make it seem like you're gonna win because you're being paid. And oh, right. And the odds are tilted in your favor to make it seem like you're going to win because you're being paid by the site.
That's yeah, that seems to be two of the really popular ones.
And then, of course, there's the whole NFT one.
So why don't we why don't we get into what exactly it is that happened with CryptoZoo?
We'll we'll talk a little bit about our take on this.
But this is not a substitute
for going and watching the coffee's a live video because it is excellent uh the one that i actually
i haven't i haven't watched this one i'm assuming it's excellent the one that i watched recently was
on um uh hold on when it was drawn to my attention. Do, do, do, do, do.
I really, really enjoyed it, though.
It was super awesome.
YouTuber accidentally exposes the scam he's promoting.
I show speed.
Yeah, really, really good video.
Really good video.
Don't take my word for it.
Take the word of the 6.1 million people who watched it already.
Great channel.
Anyway, the point is, Luke, do you want to give us the rundown here?
Sure.
Crypto Zoo is an NFT-based game.
Nice.
Sort of.
Sounds legit.
We'll get into that in a second.
Yeah, Crypto Zoo!
Where players can earn passive income.
Totally.
Makes sense.
Definitely.
It was initiated
and heavily promoted
by Logan Paul.
In quotes,
it's a really fun game
that earns you money.
Wouldn't that be great?
Wow. Can I play be great? Uh,
the player purchases now,
no,
the player purchases zoo token.
They use zoo to purchase eggs of animals.
These eggs can be bred and interesting,
uh,
and minted to create unique NFTs.
The hatched animals should be some sort of cross between the two.
The unique hatched animals would then accrue value.
This is not new and has basically been done before.
There's CryptoKitties.
I think people in the space have heard of CryptoKitties.
It was a fairly major project.
Zoo token launched in July 2021.
At the time of launch, $2.5 million worth of eggs had been sold.
CryptoZoo was supposed to come out in September of that year.
Cough, cough, Star Citizen. eggs had been sold crypto zoo was supposed to come out in september of that year cough cough star citizen uh val value plummeted by october rose a bit in november and then crash again in
may uh as as crypto things tend to do the crypto zoo website says that it was undergoing upgrades
to the core infrastructure of the ecosystem that's the biggest statement biggest load of jargon i've ever heard that's so good i'm i'm
taking that for sure why hasn't this happened uh it's just tough you know we're we're undergoing
upgrades to the core infrastructure of the ecosystem yeah sorry we we'd love to get back
to you but uh we're busy our team is busy upgrading our core aspects of the ecosystem infrastructure.
How are you?
Will Whedon.
Okay.
Steven Fendyson.
I'm so sorry.
I guarantee you that's wrong.
I apologize.
A.K.A. CoffeeZilla has uploaded several videos criticizing Logan Paul's CryptoZoo.
He has done similar videos uncovering scams and frauds over the past few years.
These often relate to crypto and NFTs. I'm so surprised.
The criticism. The NFTs initially released were photos that can be easily found on the internet and then edited, just like every NFT. Well, of that type, I know they're saying, it's a technology that can be used
for other, yeah, sure. The eggs couldn't be hatched, bit of an issue when that's the core
functionality of the game. Players couldn't get their money back. I'm not surprised, but,
you know, it is a thing. And basically nothing works and the site never fully
launched. Big yikes. Logan has blamed the main developer of the project. He said he got involved
with the wrong people, made mistakes and missteps and that there is a new team working on the
project now. The dev later said that Logan hired a team, then failed to pay them.
Bit of an issue.
CoffeeZilla has since been publicly invited to go on Logan's podcast, Impulsive, to talk about this.
He has declined for now on Twitter.
Yeah, okay.
This is the part where I was like, wait, what?
Yeah, he invited Logan first, privately, and then Logan publicly invited him.
Yeah. Assuming that wasn't gonna come
out podcast like what you you didn't think coffee's over was gonna go like yeah by the way I invited
this guy first like you're getting exposed why are you doing more stuff behind the scenes so weird I
mean these these I mean the the drama gets more views the drama gets more views yeah fair enough
I think creating controversy is a feature, not a bug.
That is something that he is legitimately very good at,
is stirring things.
Always has been.
Coffeezilla has been public.
Oh, right.
Already did that part.
He refuses to fly to his, in quotes,
crypto zoo tax haven on New Year's, LOL.
Oof.
Oof. Oof.
Yeah, good stuff.
So, is there...
As far as I know, Bored Ape is getting,
or Bored Ape Yacht Club or whatever is getting sued right now
for like racism stuff or something.
Oh.
Like the NFT space is crumbling faster than i would have even expected
i heard there's um there's a company i man i okay this is this is i only sort of vaguely remember
reading about it so take this for what it is but um i heard there's a company that specializes
in helping you turn your nfts into a tax write-off that you can utilize for like this this year like this tax year
because you lost so much because you lost so much money on them um and apparently business is booming
oh my god yeah honestly it was pretty whoever did that is smart yeah yeah i mean you i you
if you lose money on an investment you you absolutely should try to get it at least non-taxable.
Like if the money is lost, then it's lost.
It's not income, that's for sure.
So I'm the opposite of that.
Yeah.
Yeah, pretty rough.
Now, this is great.
I did not know this, which is sort of embarrassing.
Coffee Zilla has made a video about me.
Oh, really?
Yes.
It was back when we did that NiceHash sponsored video.
And I obviously haven't watched it.
I'm very sorry.
I will watch it at some point.
So I obviously haven't watched it. I'm very sorry. I will watch it at some point. So I obviously haven't watched it.
Let's go.
It is apparently
focused on the criminal history
of the founder of NiceHash.
Oh.
Which I did become aware of
after we uploaded
that video that was sponsored by NiceHash.
We did tell you guys after that on
the following WAN show, there's actually comments under the video about it. I was just looking,
I'm browsing the, I can't watch the video live. So I'm browsing the comments to see sort of
what was in it and what wasn't in it. So people, apparently a week later, we did address it on
WAN show. No, it was not something that I was aware of. And we have not worked with NiceHash since then. We won't work with NiceHash again. With that said, that doesn't
mean, and like I said at the time, it doesn't mean that I haven't used the product. It doesn't mean
that I wouldn't use the product. It's been fine the times that I've used it. In fact, I used it
today. We did a video. The title is going to be, Ask Me Why I'm Crypto Mining in 2023.
I know why and it's great. we did a video. Uh, the title is going to be, ask me why I'm crypto mining in 2023. Uh,
I know why it's great.
Anyway,
I was lazy.
And as you will discover later on in the video,
it doesn't really matter.
So we just,
we use nice hash to effectively mine as a benchmark.
Um,
and,
uh,
so hopefully I'm going to watch
this video and it's going
to not be too
bad
I guess
I have that to look forward to after the show
excuse me
yeah
it's rough
we've had a lot of
sponsorships we've been around for a long
time we've had a lot of sponsors we've had a lot of sponsorships that have gone extremely well
um companies have grown with us and we've stuck with them for really really extended periods of
time we've also had some sponsorships where they didn't go that well and we stopped working with
them yep i mean that's the thing guys is i've never pretended to be perfect. I've never said like I and especially before, like we didn't always have the time to dig deep into every single sponsor. And it's not a valid excuse, period, which is why we're always striving to do better. But we do strive to do better.
we're always striving to do better, but we do strive to do better. And, you know, we hold our sponsors to a very high standard. If we get complaints from our community that our sponsors
are not treating them correctly, we do follow those things up. If it becomes a pattern,
we do drop sponsors. We do it on a very regular basis. We also have an official means by which
you can provide feedback.
You can suggest future sponsors,
companies you'd like to see us work with.
You can bring up your concerns
about sponsors that we've worked with in the past.
Suggestions, complaints.
These are threads that I'm going to be enraged
if I don't see staff posts in here recently.
There you go.
December 20th thank you
sven uh these are threads that there's jeff these are threads we do monitor that we do take extremely
seriously we have dropped sponsors because of feedback in that thread absolutely um so that's
kind of all i've got to say about it is yeah we haven't always gotten it right in the past, but we are absolutely always revising our processes and trying to do better.
And so hopefully you won't see mistakes like that from us again.
But I'm not claiming to be perfect.
It's possible something will slip through the cracks.
You might.
And if you do, let us know.
It's possible new information will come to light.
And when it does, we will react.
And if you do, let us know.
It's possible new information will come to light.
And when it does, we will react.
I mean, I can tell you guys,
the partnership with Anchor slash Eufy slash Soundcore slash Nebula.
It's Nebula, right?
Their projector brand.
I don't know.
I don't want to get this wrong.
So...
Anchor projector brand.
Nebula. wrong so anchor projector brand yeah yeah that was that was a six-figure source of income for the company um but what you guys can expect from me is if we see the kind of egregious um anti-consumer
behavior that we saw from anchor a number of weeks ago we will drop them and there will not be any
hesitation you guys saw it we dropped them live on the show as soon as i figured out what the heck a number of weeks ago. We will drop them and there will not be any hesitation.
You guys saw it.
We dropped them live on the show as soon as I figured out
what the heck was going on.
And that's what you can expect.
Yeah.
What about the VPNs?
We haven't done a VPN spot
in probably about 18 months.
And the truth is that when it comes to vpns it's complicated a lot of the ways that they're marketed yeah is the biggest problem but we didn't
do that yeah we marketed them as what they are a tool in your security toolbox that is useful for some things
and it is i still use pia if not daily at least weekly maybe not weekly at least monthly i still
use pia regularly i still have an account that i pay for. And are they trustworthy?
I guess that's the problem, right?
You shouldn't act like any of them are.
Yeah.
Because they all have the ability to track all the things that you're doing.
And they can say they won't.
Store whatever.
But what we got really tired of is the acquisition carousel.
Yeah.
And okay, I guess, yeah,
I guess we're about to get in pretty deep
into the internal weeds here,
but our response to the last acquisition event was...
You're going for it?
Yeah, I'm going for it,
was to strongly consider creating our own VPN.
We did.
Okay.
Well, I wasn't going to go that far,
but we did.
You're going to talk about stuff my team does
i can give my team props all right they did it they pulled it together they built it it worked
the floatplane team built floatvpn in like 72 hours it was actually like really good it was
really fast surprisingly good and it was linked through floatplane we built this whole system
so that it was rewarded to accounts that were already in flow planes we
are automatically going to give everyone on flow plane free vpn access and to like to load test
and make sure that it was working so that was going to be the beta like it was pretty cool and
then we looked into the legal stuff of it because we were myself and my team and this is my fault
and my problem i will admit this it was exciting it was an interesting
new thing to work on yeah it's cool tech like it is pretty cool tech there's a lot of really cool
open source systems floating around uh and we just dove head first and then as we were like
kind of coming up for air i was working on the legal stuff and lawyers were like yeah no they were pretty clear about that yeah like if i if i lived
in like you know jayden's like i recently had to strip that code out of the front end yeah it was
like it was there like we did this yeah it was working yeah sorry yeah um yeah lawyers were
basically like even if you try to do everything as right as possible with the nature of what a VPN is, someone is going to, oh man, I don't know how much this I want to say.
Just because there's certain words that I would have to say that are like not cool.
I don't know.
Just say them.
So they said something.
I'll bleep every other word.
No, no, no.
It's fine. I'll try to is mine
working it looked like it worked yeah i think i think it did um so the lawyer was basically like
there's we've talked about this right there's there's what is legal and what you think is
morally fine so you might be okay with blocking ads on youtube or whatever you might be okay with
pirating a video game that you can't afford to buy anyways or whatever you might be okay with that
okay the the blocking ads on youtube is not illegal um that's why i jumped but let's say
let's say pirating a video say you're doing something downloading an mp3 yeah say you're
doing something that is technically illegal but most people are not going to be that angry about.
Sure.
Maybe people use your VPN for that sometimes.
Yeah.
Instead of totally okay things.
And maybe you're not that upset by it.
Maybe they download something other than a Linux ISO or a World of Warcraft installer.
What if someone uses it for child...
Right.
I think you can say the word pornography.
I don't like putting those two together that's fair
it makes me uncomfortable yeah that's fair and the second the lawyer said that i was like
wow i'm uncomfortable yep and they're like what if you knew someone was doing that on your service
but it's in your tos that you won't stop them from using your service
do you want to be the person that defends them do you want to be the person that has to defend them on like a legal level i don't think we ever do you have to be the person that defends them do you want to be the person that has to defend
them on like a legal level i don't think we ever do you have to be the person that wants to defend
them from governments trying to get their information and we were like whoa no i was
super busy at this period so i was basically just getting like small updates i think the only update
i got was we're not doing it yeah so i was like we're working on it it's awesome it's functioning
we're gonna give it a beta all these floatplane users and then i think we were like driving in
the car some way and somewhere and i was like yeah by the way the whole project's axed we're
just done because i was like there's just no way they also said that even if it was as insulated
as possible from this company yeah there's inevitably going to be similar ownership yeah so they'll they'll come at
you regardless like it was it was scary for a bunch of reasons and there was many individual
reasons that by themselves would have axed the project yeah and there was like a bunch of them
that's why i was like there's no point in having this discussion no like sane person is going to
want to go along with this so it's just the project yeah and it's not like you could just create in terms of service that are like okay here's how it's going to be
we're cool if you're cool bro if you do these illegal things we're chill but if you do these
illegal things we're gonna turn you over yeah yeah like how are we supposed to be the arbiters
of that so it's a lot easier for us to just say, forget about it.
I got to tell you, though, the money sure looked good.
Oh, my goodness.
When you do the math, man, we were like, we're rich.
It's going to be amazing.
Like, you see the sales that people do on VPN accounts.
Yeah.
And you're like, wow.
How can they make any money?
And then you see the affiliate
push that they're doing. They're just sponsoring everybody. It's crazy. And it's like, how is this
possibly profitable? And then I'm not going to say who it was, mostly because I don't remember.
But there was a VPN out there that exposed the amount of users that they had. And they had free
users and paid users. They exposed the amount of users that they had and they had free users and paid users. They exposed the amount of users that they had
under both categories.
And they showed the amount of bandwidth
going through at all points in time.
Yeah.
And they showed where all of their individual servers were
around the entire world.
And if you know a bunch of stuff about server hosting,
you can kind of figure out
who those servers are hosted with.
So you can get a really crazily accurate costing.
Especially if you're our team,
who probably has Rackspace in those data centers already.
They got really specific.
Yeah, it's Windscribe.
That's the one.
That is the one, right?
So you could figure out a lot of like how much money they're probably making how much
money this is probably costing them and like no obviously it's not free to be able to have this
you need like a mesh of servers around the world there's a decent amount of startup cost yada yada
yada but like the second you get a reasonable amount of users whoa it's a money printing machine big money i can totally understand
why people get into money yeah the money yeah and then there's all the downsides and it's like whoa
this is not something that i want to help with really so we left actually a pretty monstrous
amount of money on the table and we left a project that was like ready for beta testing.
Like it was ready to go.
It was actually quite sophisticated.
It was good.
It was made well.
The people that worked on it were proud of it and they should have been.
Like we, to be clear, we didn't code it from scratch.
We did what you should do and we leaned on a lot of open source tools for it.
For sure.
do and we leaned on a lot of open source tools for it for sure yeah but that's part of maintaining at least some some amount of facade of of transparency and we wanted to use the open
source tools yes and people could see how it works more more better um yeah and you can like
i think we've even made a video of like this is how you make your own vpn like you can do it yourself stuff like that but
i mean we we had some i i had some kind of cool ideas for how we could differentiate as well
like you know trust no one but here's why you can trust us um you know like i i i had the idea of
like creating some kind of uh some kind of legal framework for uh guaranteeing that the ownership would never
change from like oh yeah me and yvonne and luke or something like that like basically it's it would
be the trust us bro terms of service um which isn't perfect but if we're willing to get out
there personally and say no no it's all on us instead of just
like, well, I don't know. I mean, it's all good, but we might sell and then who knows who's going
to own it after. Right. Cause that's, I don't think you finished that conversation, but that
was a problem that you had with some VPNs that were sponsoring us is because we'd be happy with
where they are at, but then they would sell. And it's like's like well all the user data just changed hands now what
and maybe it changed hands to a group that someone isn't cool with maybe it did maybe it didn't i
don't know who knows it's just it's just an awkward situation to be in and i just got kind of tired of
it so yeah yeah there that there's the there's the float vpn story yeah man should we should we tell
some should we should we continue story time?
What else? There's probably lots. I don't know.
Should we talk about the time that Linus Media Group got an offer for acquisition?
No. Well, I mean, we could. It clearly said no. So there you go.
What clearly said no?
Yeah.
You clearly said no?
No. Well, I mean, we didn get acquired yeah we didn't we didn't get
acquired but uh you know maybe we'll talk about that later uh for now uh if you guys have anything
you want to talk about on the show it's a perfect time to send in a merch message oh oh we launched
a new product i have to address while you figure that out yeah i have to address someone just said
float vpn sank that is untrue it went into the dry dock and it got decommissioned.
Okay.
It was fine.
Yeah.
We took it out of the water.
Oh, he's stripping on stream.
Let's go.
No, you're not allowed to strip on stream.
This is not stripping.
This is just.
He's reconfiguring fabric objects below the table.
It's all good.
He's, what is it?
Sorry.
You're working on the eco infrastructure of the database.
Yeah.
I want to find the line.
I want to say it specifically.
Prove I'm not wearing pants.
That should be.
That should be the.
Oh, did the knee come up?
Maybe.
Where is it?
I got to find it. OK, here it okay here it is undergoing upgrades to the core
infrastructure of the ecosystem he's undergoing upgrades to the core infrastructure of the
leg covering system yeah yeah there we go perfect hey we launched pajama pants yeah
those actually look really comfy yeah they're super comfy only the only the finest pajama pants for ltt
store uh shoppers uh here's where's my uh dang it where's my uh where's my talking points about
you know what it doesn't matter i'll just go on the site lttstore.com let's go the pajama pants
new plaid oh oh that's right did we even talk about new plaid yet?
No.
Oh, yeah.
There's new...
For crying out loud.
It's a great site.
Fire screwdriver!
Good site.
Good site.
Oh, yeah.
So we've got all these different colors of plaids now.
Oh, there's like a bunch of them.
Pretty fun.
The plaid flannel is extremely well-reviewed.
Every once in a while while i will just read through
reviews on our site because it's it's nice um and the number of people that are like
yeah it's expensive but um i i've had this plaid flannel for like the last 25 years and i never
thought i'd find something that could replace it.
But this one replaced it.
It's pretty awesome.
Really, really stoked on that one.
Also, the pajama pants.
Not gonna lie,
we went back and forth on the pricing for this one
based on our kind of margin targets.
It should have probably been more like $44.99 to $49.99.
But even though they're like amazing...
Here, touch my leg.
Oh, you're not...
That is pretty nice.
You want me to go higher?
Yeah, you can go higher.
Even though they're like amazing,
it seemed like a lot.
So we ended up with $39.99.
They're a blend of rayon from bamboo, merino wool, and spandex.
They really make you feel like you're wearing nothing at all.
Nothing at all.
Nothing at all.
They're actually quite flattering, too, in my humble opinion.
They look sharp.
I like the gray.
Yeah.
Did you say what color they are?
It's like...
They're gray.
Yeah, it's a gray.
Yeah.
Yeah.
So, super stoked on the pajama pants.
And the plaid.
Yeah.
I like my...
I have the, like, original red plaid.
I like it quite a bit.
Yeah. It's nice quite a bit. Yeah.
It's nice.
All right.
Uh, what else are we, oh yeah, let's, uh.
Should we do standard sponsors?
Oh, sure.
Sure.
Yeah.
Let's get those, let's get those done.
And then we got a bunch more great topics for you guys today.
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a pretty chad move if that doesn't say confident, I don't know what else does.
I have Seasonic power supplies that are like ancient technology at this point,
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I'm not recommending that you use like super old power supplies,
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And like, I have power supplies that are legitimately that old or older,
and they're still fine, and they're from Seasonic.
So I don't know.
Heck yeah.
I will throw my personal badge on that.
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Finally, speaking of long
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brought to you by Squarespace.
Squarespace. Really, Linus?
They're only like...
A little spaced out there? I'm trying to think.
It's been a long time.
Were they our first or second
direct sponsor?
Like non-hardware? Yeah.
Oh, non-hardware. I'm almost certain they're the first.
Corsair was the first hardware.
Corsair was the very first sponsor ever of anything.
Yeah.
So Corsair was first,
but I think Squarespace might've been,
I think they were the first Wanshow sponsor.
Wanshow was really hard to sell back in the day.
Now sponsors can't get enough of it.
If you go back far enough,
Wanshow used to only have two sponsor spots and now it has three because we couldn't do more when shows um and sponsors were
like kicking down our door trying to pay for when show so eventually i think it was nick at the time
not colton in charge of the biz team at that point he was just like look you are leaving literally 50%
of the revenue for WAN show
on the table by not just
taking another sponsorship
and I was like alright we'll try it one week
and then I was
hooked on Squarespace
with Squarespace
making a website doesn't have to be hard
you can have your website up and running in a matter of hours I mean if you're good you can have it up and running in a matter of minutes Squarespace. Making a website doesn't have to be hard. You can have your website up and running
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he mostly means like at
typing text to go on
the screen and putting pictures in places.
Like you don't have to be like skilled.
Let's go.
Yeah, yeah.
You don't have to do any of that stuff.
You just have to be like, this is the name of my company.
This is what we do.
Here's a picture.
All right.
Wait, did I explain how to use merch messages or did I just get totally derailed and start talking about how comfortable
these pajama pants are?
If you buy something on LTT Store
in the checkout when we're live,
there's a place to submit a merch message.
Dan might reply to you down here
or you might just get,
if you just want like a shout out or whatever,
that'll come up down here.
Sometimes he curates things for us
to talk about later on in the show.
But first, we're going to have to talk
about some more topics here.
Should we do the LTX Weekly Updates really quick?
No, I think we got to do New York passes right to repair bill
after neutering it.
Rossman's p*** and rightly so.
The Digital Fair Repair Act has become the first right to repair bill
in the U.S. that has been signed into law
by New York State Governor Kathy Hochul. I don't know if you pronounce that. This is after this is
months after bipartisan majorities passed it through the state legislature. Note President
Biden did issue an executive order last year, which directs federal agencies to issue right
to repair rules. But this is the first right to repair bill to actually be signed into law.
The bill requires electronics OEMs to provide manuals, diagrams, diagnostic tools,
and parts to product owners and repair shops.
But while many right to repair advocates, including iFixit CEO Kyle Wiens, have celebrated
the fact that the bill passed at all. Others are criticizing
the heavy modifications that were made
to the bill thanks to lobbying efforts
by trade groups like TechNet,
whose members include Apple,
sorry, that's the wrong finger, Apple,
Amazon, Google, Meta,
Snap, HP, GM,
Toyota, it's basically everybody.
Certain products and industries
are exempted, for one thing,
including home appliances.
Why?
Yeah.
Motor vehicles.
Why?
Definitely shouldn't be that either.
Medical devices?
F*** you.
Why?
Honestly, why?
Off-road equipment?
That's, yeah, well, I mean,
John Deere's got to protect their margins somehow
right there was definitely lobbying there and business to business or business to government
products not sold by retailers so basically any direct sales to a large volume buyer
it also added that oems may provide assemblies of parts rather than individual components when the risk of improper installation heightens the risk of injury.
So I guess we just need to buy an entire $800 laptop motherboard instead of a $20 cooler because those fins could be really sharp.
I guess, I mean, I was outraged when i found out
remember the imac pro debacle i was outraged when i found out that you couldn't just get a
motherboard oh no a motherboard includes a cpu and ram what because i'm too incompetent to
plug in a cpu and ram i mean never mind that we did break it in the first place but i was willing
to pay for a new one if i broke it the law will also only apply to new products sold for the first time
in New York on or after July 1st, 2023. So basically it has no fangs, doesn't apply to
most of the most important segments, and there's ways that they can work around it and basically
not change anything.
So it's a bunch of fluff.
I do still think that attitudes are shifting.
The fact that Apple introduced their home repair program at all,
the fact that Microsoft started discussing right-to-repair at all.
Is it Dell with the super cool laptop?
Dell with Project Luna.
The fact that that's happening at all is good.
Yes.
And it's progress.
But this setback shows that we have to keep the pressure on.
And that lobbying is effective.
And that lobbying is also effective.
Lobbying is gross.
It sure is.
It's super gross.
And that should be bipartisan because it's gross in every direction someone was asking why
only in new york because in america it's basically 52 small countries
as far as i can tell and this is just based on my experience dealing with tax law in the u.s
yeah it's a little it's a little confusing it is as far as i's a little confusing to insiders. As far as I know, it's confusing to insiders too, though. It is wild how different the experience of being an American can be,
like three meters away that way. That's about nine feet. I know of American companies that
think that American tax law is so confusing. Major companies that you have used, I pretty
much guarantee it, that find tax law in America to be so confusing major companies that you have used i pretty much guarantee it that find tax law
in america to be so confusing that their official stance when their company was coming up was to
completely ignore all of it and when different sections of the states because there's like
a billion of them because it goes down to like counties and stuff individually yeah we can would
get mad at them for not paying their taxes properly.
They would just ask them how to do it and then do it moving forward and then never update
it until that area got mad about it because they're doing it wrong now and then would
send them a new letter because they decided that it would cost them less money to deal
with the fines than it would working with a company who kept track of all of it
and then took money for doing that our chief financial officer doesn't have the um
i don't know i don't know what to call it the the the stress tolerance to take a build a war chest
and just pay fines kind of approach to that stuff we actually do try to do things properly and
proactively um but that that is a but it's really hard that is a legitimate approach that has been
used by multi-billion dollar companies i get i get asked on a regular basis linus why don't you
guys have a shipping dc in the states why don't you have a ship why don't you have a shipping dc
in europe why don't you do this why don't you do that because to do it properly is really really hard taxes are hyper really hard our accounting department is
so what someone five people now someone in flow plane chat said there's six thousand tax
jurisdictions that they need to keep track of yeah and the documentation for it is atrocious. Like, consider... Oh, okay, here.
Some counties in the U.S. still send out physical mail
to local stores to tell them when taxes update.
Well, I'm clearly not going to get that mailer.
Like, what?
Yeah, well, I was going to say,
consider how, like, broken the processes are
for something as simple as, you know, getting your ID or even like a library card in many municipalities.
Well, it's not like it's it's not like they put their A-team on the tax documentation.
There just isn't an A-team.
They can just fine you. So why would they care?
Yeah, they ultimately don't care. That's the man.
That's really frustrating. The fact that they can just kick it back. That's the, man, that's really frustrating.
The fact that they can just kick it back to you and say,
well, it's your fault for not understanding it.
Here's your bill.
It's like outrageous.
California is one that I particularly take issue
with their approach.
California seems to think that as a foreign national,
I am somehow obligated to pay them income tax.
That's a new one.
And so as a foreign national running a foreign incorporated entity, they seem to think that
if some proportion of our income comes from California-based entities, that they are entitled to income tax.
From you personally?
From my company.
Oh, okay.
I mean, it's still messed up.
To which I would say, under what f***ing authority?
Like, what are you going to do?
Canada's not going to extradite me to california
yeah but you travel there sometimes i could just not i stopped traveling to china i don't go to
china anymore after they abducted the michaels i'm just like i'm sorry what are you kidding me
i love how casually it's just like remember when they abducted the michaels
i know exactly what you're talking about they did i just they were like hey that completely justified apprehension
of a huawei executive um we didn't like it because we're an authoritarian state so we're just going
to casually abduct some canadians and not give them back until
you just say yeah it's all cool laws don't apply to chinese nationals so
what yeah yep that do be a thing yep they're back now which is good but like
i'm just not going to go there anymore that That's what happens, China. You don't get Linus anymore.
That's right.
I even still have a valid visa.
I can go there for like another four years.
I mean, based on that I've said this now
and mentioned Winnie the Pooh,
totally out of context,
I probably shouldn't.
Yeah.
We go there together.
Instead of the Michaels,
it becomes the people whose names start with L.
They just take both of us.
The Linuses and Lukes.
That's a big L right there.
And a small L.
We got them both.
Oh my goodness.
Yeah.
Okay.
We did that one. I'm going to do the ltx update really quick just because i
i'm certain we're gonna forget hold on i want to make something really clear okay um
to our to our chinese viewers and the people living in china in general fair enough obviously
i hope this is obvious i bear you no ill will whatsoever none at all all. But the CCP can go f***ing
itself.
And that is not, and to be
clear, that is not exclusive
to the CCP.
I don't, I think it would be
hard for me to think of, I
don't think I can off the top
of my head think of a world
government or a world
governing body that
frankly shouldn't just go f*** itself um there's probably some somewhere i don't know i don't know
i remember for a while there uh this is this was quite a while ago and i didn't look into it deep
enough and someone's probably going to point out some crazy human rights violation that i didn't
know about and i'm going to look like a bad person. But quite a while ago, I used to think the government of Estonia was pretty cool. That's
going to sound really random. The reason why was they digitized a bunch of their governance
and got rid of a massive amount of cost, which when government has cost, it means you have-
Pay money.
Cost. So they got rid of a ton of cost by digitizing a bunch of it
and they automated like huge amounts of their governance and then they started exporting these
governance tools as a export of the country so they started making money from it and i'm like
this is cool i don't know what happened with that that That was a long time ago. I know basically nothing about the country.
I just thought that one specific thing was cool.
I don't, I don't want to, I'm not dying on this sword.
That's what I'm saying.
I'm not interested in that.
I just thought that was kind of neat because yeah, Estonia or whatever, because I, uh,
you, you try to do like so many different things with government
and it's so tedious and it's like oh i have to fax something or i have to like go into this
office physically to pay this like 20 tax bill you ready for another story time sure yeah okay
i got a new car yeah it's pretty cool i imported it from oh yeah the province of quebec
okay anytime if you're if you're ever outside of canada anytime you touch quebec in any way
it's a disaster anytime again shout out the people of quebec yeah love you very much we
employ two of them they're fantastic very happy with both of
them on the team but some of the Quebec government policies actually seem to be written by idiots
and yeah yep I mean they screw over people in Quebec more than anything you hear about giveaways
that include Canada and they're like everywhere in North America except specifically Quebec oh
that's not because companies hate you yeah it's because your government hates
you yeah it's brutal anyway oh so is Quebec the California of Canada no I
wouldn't say they're the California the weather isn't very good yeah what would
you say Quebec is Alberta Alberta is definitely our Texas.
I don't think there's a lot of other easy parallels. I mean, Quebec's sort of like, they're like California's
in the sense that they just want to secede all the time.
Not recently, mind you.
So does Texas.
Yeah, but Alberta also wants to
secede all the time.
So like, the Alberta-Texas
relationship is clearly...
Vancouver
is Washington. BC is Washington. Wecouver is washington or the bc is washington
got people saying they're the florida i could kind of see that they just kind of do their own thing
but you don't hear like quebec man has wrestled an alligator yeah that's that's true that's true
probably because it would have said, Anom de Quebec.
Yeah, you know, it would be in French,
so you wouldn't have understood it.
Fair enough.
I know Soda Moose.
Let's go back to story time.
I imported a car from Quebec.
There were a couple of compelling reasons to do this.
Yeah.
It is a secondhand EV,
which means that
this particular unit,
because it's second-hand,
but with only about 1,300 kilometers,
so that is like
less than 1,000 miles on it.
So it's a used car
with less than 1,000 miles on it.
Because it's used,
it is exempt from
PST, Provincial provincial sales tax which is what about
five percent or something like that i don't know but i'll check also because it's used and it's
seven percent over the yeah seven percent okay so i save seven percent right out of the gate from it
being second hand also because it's used uh it's a used EV. Oh, wait, if it is a used EV, so it is not subject to PST.
Also, because it is secondhand, it is not subject to the luxury tax,
which saved me, I forget what the actual amount is in BC on cars.
Hold on, BC luxury tax calculator um a lot quite a few thousands of dollars
so importing this car from quebec made a ton of financial sense even though it cost like four
thousand dollars to ship it here like it was way that was way less than the amount that i saved on it yeah okay so
because it's from out of province even though it's a car that was shipped to canada to a canadian and
registered in canada because it was registered in another province i have to go through some
some rigmarole okay so i have to get it a safety inspection done before i can register it in bc
it's like fair enough uh let me tell you that was a quick inspection
i mean it's got a thousand miles on it and it's an ev and it's an ev what could go wrong
so pretty quick inspection so that was good um so i went and i got that done and i went to in in bc we have this uh crown corporation monopoly on automotive insurance
called icbc and basically the theory is that by having it be a crown corporation which means a
government-owned entity um they can um spread the the the load of insurance claims over the entire population of the province,
lowering everyone's rates.
In practice, particularly when the BC Liberals were in power,
that is certainly not how it worked out.
The NDP have actually done a much, much better job
of getting our premiums down over the last three, four years,
which kudos to them for that.
To be fair, it was helped by almost no one being on
the roads for two years that didn't hurt yep yes that's true but i mean hey if the savings get
passed along to me that's supposed to be how it works yeah and they did they literally sent out
checks so great right so anyway um in theory that's how it's supposed to work but in practice, as you guys know, in the absence of competition, well, you tend to find complacency. And the way that I wish government agencies worked of that particular agency is the customer, and they don't seem to have any accountability to anybody whatsoever.
So you end up getting treated like an inconvenience as opposed to a valued customer.
So here's what happened.
When I went in to get my vehicle registered and insured in BC, I had to bring three documents.
One was the inspection report.
One was the registration of. One was the registration of
the vehicle from the previous owner in Quebec. And the third was the bill of sale showing that
I had purchased the vehicle, paid my GST. So that's the federal, the general sales tax,
paid my GST and that I was me, that I was the one who was supposed to own it
so that when I registered,
it would be registered to the right person.
Here's what happened.
Okay, so we've got a local billionaire,
Jimmy Patterson,
pretty well known for his philanthropic works
and he plays a mean,
what does he play, trumpet or something like that?
He plays with the Vancouver Symphony Orchestra
from time to time.
Really?
For real.
I went to see, I forget if it was like Star Wars night or something like that and He plays with the Vancouver Symphony Orchestra from time to time. Really? For real. I went to see, like, I forget
if it was like Star Wars night or something like that
and at the beginning they were like,
by the way, we have a special performer tonight,
the one and only Jimmy Patterson.
What? He stands up.
Guy's a pro. Anyway.
Yeah, right? Just like
rich people hobbies, I guess. Yeah.
I think I'll just i think i'll just
casually okay like i don't know how internationally famous the vancouver symphony orchestra is but
they're they're they're pretty baller like they're pretty good they're great i actually
really like um to see them so you just like casually you should go yeah just just casually
plays with the bank with the vso and this was a number of years back i don't know if he still
does he's pretty old now anyway Anyway, the point is that,
you know how he owns many car dealerships?
Many, many, many.
Okay, so Jim Patterson Group
is the car dealership conglomerate that he owns.
And within Jim Patterson Group,
you've got Jim Patterson Toyota,
Jim Patterson whatever else,
all the different sub-brands.
And sometimes I think he has more than one dealership for a particular brand in different locations so it was basically like
that okay the I'm gonna give away something about the car here I guess but the the registration
someone's already guessed it oh really I mean there's been a ton of guesses so I will say that
and no one will have any idea what that means. Okay.
So the registration was to Group Lausanne, and then the bill of sale was from... This is going to give a lot away.
Porsche Lausanne.
Okay, that's way more on the nose than I even thought you were going, but all right.
Yeah.
That's way more on the nose than I even thought you were going, but all right.
Yeah.
And basically, because those two documents didn't match,
ICBC said that they could not establish continuity for the ownership of the vehicle. Yeah.
Because they said it was a different entity selling me the vehicle
than it was registered to prior.
So the broker that I was at, now to be clear, guys, it could have been any vehicle.
It's a used car.
So don't get too smart here.
The point is, I worked every angle.
It's a really nice used car. I worked every angle with It's a really nice used car.
I worked every angle with the broker, okay?
Every angle I could think of.
Can they send you an email confirming that they are the same entity?
Can you go on their website and see that they are the same entity?
Because again, the Jim Patterson thing, it's obviously not Jim Patterson,
but it's effectively the same deal.
It's super obvious that it's the same entity.
Yes.
At like every level.
It's right on the website.
Yeah.
The only reason that you can't establish continuity is because you refuse to look at it.
We got as far as, so what they wanted was they wanted them to create new documents.
And I was like, these are legal documents.
The entity that sold it to me is called this this and the entity it was registered to was called this
they're not going to legally rename their company no they're not going to do that so that's not a
real solution so you need to give me a real solution um i even i even pointed out that if
you go on the government like the dot bc.gov.qc or whatever it is dot qc.gov like
the official government of quebec website and you do a search for group lausanne it has all of the
dealerships that are part they're like we can't look at that i'm like no no no no no no it's
literally government they literally scanned this and sent it to you i know you've seen it
i can't see it no you know you did see it. Can you see that they're the same thing? I cannot.
F*** you.
Like, for real, though.
F*** you.
Like, you do know.
You do see it.
This is not a problem.
The dealership said that they had shipped a vehicle into BC literally five weeks ago.
And it wasn't a problem at all.
The documentation was exactly the same.
There was no problem.
Basically, what I think we ran into was someone who kind of misunderstood and the documents were in French.
Right. So it's going to be easy to misunderstand.
Kind of misunderstood a little.
Sure.
Gave an answer. And then once they gave an answer, was unable to back down.
Yeah.
And you run into that a lot in bureaucracies.
Oh, yeah, absolutely.
into that a lot in bureaucracies oh yeah absolutely like a lot and it's so frustrating if they were customer service driven they would be looking for a way to help you but because they are not
customer service driven they are looking for a way to i don't know justify their own existence
on the other end of the phone line they wasted between my son who i thought this was a 10 minute errand and brought with me uh the
agent at the auto plan broker me and them they managed to waste probably about eight hours of
people's time going back and forth and back and forth and back and forth and back and forth on
all these different potential solutions what they ultimately settled on was that they wanted a
letter signed by like a signatory officer of group lausanne that said
that they were the same company and it could not be faxed or emailed or docu signed or anything
it had to be the original document the auto plan brokers like this is unprecedented why can't you
fax it directly to us that is like that is a legally valid way of transmitting a document, right?
And they're like, it cannot.
Basically what they decided was they didn't want me to get my car insured that day.
And this is where ultimately I come back to what you were talking about,
where digitizing this kind of stuff is a is a customer first way of dealing with things
and this is something that we talked about when he was first telling me this is like
the argument for not replacing these systems with automation is that the people should be
able to handle those types of situations but your name starts with an N, you know who you are, f*** you. For real. Honestly.
Is that the person who was working? Okay. Yeah. But like, if you are going to be completely
inflexible and work and not be helpful or provide solutions or anything, if you're just going to be
super, super hardline on all this kind of stuff, might as well be an ai there is no benefit to you being a person yep it just makes it harder for everybody else so this is
this is to bring it all the way back this is why i thought what estonia was doing was cool
i have no idea if they've continued to do it maybe it's gone to trash since then it's been
like at least maybe they're using it to oppress people i don't know i have no clue it's been at least six years since i looked into it but it was
like really cool when they first started doing it and i was really annoyed about some very specific
government stuff when i heard they were doing this so i was like yeah it's awesome um but yeah
they basically employed a bunch of developers doing high skilled tasks instead of people
filing boring paperwork that they probably didn't want to do anyways.
And then they exported that, started making money from it, saved everyone in the country
a ton of money.
Taxes were able to be lowered.
If I remember, I don't know, I'm going to say a bunch of stuff that's wrong.
So I'm going to stop here.
But it was cool.
Yeah.
Another unrelatable Linus millionaire problem.
No, getting stuck at the DMV is literally a meme. So I'm going to stop here. But it was cool. Yeah. Another unrelatable Linus millionaire problem.
No.
Getting stuck at the DMV is literally a meme.
It's the most relatable thing ever.
It's super relatable.
These kinds of systems just are designed to be inconvenient.
Yeah.
And nobody likes having their time wasted.
Do you? Do you? No. No. inconvenient yeah and nobody likes having their time wasted do you do you no no jayden also said in chat uh i had a similar situation with my current car uh bought from a dealership in sask
while i lived in bc the dealership couldn't provide satisfactory evidence that they owned it
i ended up having to see a lawyer to sort it out.
I'm so sorry to hear that, Jaden.
Yeah.
Yeah.
Jaden does pretty well.
I don't believe he's a millionaire.
But he definitely,
I mean, this is great.
Maxis Blitz says,
so relatable it was in Zootopia.
Yeah, exactly.
The sloths in Zootopia. Yeah, yeah.
So funny.
Yeah.
So funny.
Oh, that's like such...
I actually really love that movie.
That is pretty good.
Yeah, this is great.
Everyone's piping in with their stories.
Ganja Gremlin says,
three trips to my DMV
to get an Illinois license
when moving from Massachusetts.
Yeah, 100%.
How is that necessary?
There's no way that's necessary.
How is that even possible?
Like, you know, honestly,
this is one of the things
that really like blows me away
when, because here at least,
getting identification
is really painless and easy.
But like-
You still have to go in physically.
In America,
you hear people talk about
how needing to present ID
is some kind of like voter suppression or whatever else,
which I think is wild because taking a vote without ID is wild.
Seems to me.
I don't know how it works down there.
So I've never wanted to voice.
This is the problem.
Yeah.
The problem is that there are just unbelievable hoops like they were
talking about to get ID in the States in many cases yeah okay so that's the
issue so it's one of those problems there shouldn't be they need to fix that problem exactly yeah
exactly so i don't see why anyone disagrees that you should need to present id to do something as
important as voting what we should all agree on is that getting id should be the most painless, inexpensive process in the world.
Everybody needs identification. What do you mean you don't have identification?
And if you can't get it, or it's hard, or it's unaffordable, or whatever else,
that is a fundamental problem. What does government even exist for? If not libraries,
problem what does government even exist for yeah if not libraries roads what's the other one schools libraries roads and schools well i guess defense too but like for real that's like
fundamental it's basic oh oh all right what else are we going to talk about we've gotten a little off topic today sorry i'm
like back on my on my e-estonia thing they have a whole website just called e-estonia
they have e-identity so they have id cards mobile ids e-residency smart id this is all done
blah blah blah blah blah blah they have all this all this stuff they do e-tax e-banking
e-business registration you don't even have to go in to register a business you just do it online
that's amazing why would you need to the amount of crap that you have to get a lawyer to like
do paperwork for you why would why why should you need to it should just be as simple as saying
yeah this this this and this is wild and if you already have all of these things that are digitized,
then they already have access to it.
Everything's good, right?
Like, who cares?
E-health record, E-ambulance, E-prescriptions, blah, blah, blah, blah, blah.
All this different type of stuff.
It's great.
I've heard some criticism saying that it wouldn't work as well in very large countries.
Estonia is a very small country.
Sure.
Doesn't matter for Estonia, though.
Then build it better yeah
for them it's great does it like you can't you can't use that criticism against estonia
themselves and they even recognize they have this thing the evolution of digital public service
and the first step is called pain lack of money resources or manpower and they're like
understanding digitization can solve can resolve these issues by increasing accessibility to That's super cool.
Tech Travis in Twitch chat says,
I had my wallet stolen two years ago.
I haven't been able to get my ID
because my social security card was stolen with my wallet.
It's a pain in the butt to get ID in the States.
The fact that we actually have a similar number in the states it's called a sin number
social insurance number i think is what it's called yeah so we have a similar we have a
similar system in canada the fact that this unchangeable number that is like a huge security
problem if anyone gets their hands on and yet you have to give it to basically f***ing everyone is a system is wild
to me i mean i had to sign something a little while ago okay and i'm like signing it and i'm
like what does this do what does this do whoever's gonna look at this has no idea who i am no idea
i mean the the idea of signing something as validation comes from like small town culture
and where everyone knows everyone where the bank where the banker the the one person who works
behind the the banker yeah the banker actually knows what john hancock's john hancock is supposed
to look like anything else else is utterly irrelevant.
How archaic and broken these systems are.
Oh, man.
Apparently a sin is not unchangeable in Canada.
It's just really hard to do so.
Yeah, there you go.
And then immediately, you would have to change it constantly
because everyone from your employer to your credit card issuer to your bank
is going to need your social insurance number because it's so important and definitely you or whatever.
As if.
Yeah, okay, except all these people have it.
Yeah.
Sorry, I'm having an angry WAN show today.
No, it's okay.
I'm going to derail us, though, because I almost forgot again, but I was reminded.
LTX Weekly Updates.
BYOC ticket has been officially updated to do $150.
The BYOC ticket includes two-day access to the Expo.
So unlike PAX tickets, I want to make this really clear because I think a lot of people are used to PAX tickets.
Unlike PAX tickets, you just buy the BYOC ticket and it includes two-day access to the expo. You
don't buy access to the expo and the BYOC ticket. You just buy the BYOC ticket. Our BYOC is
overnight. So you could start at 10 a.m. on Saturday and stay in the BYOC area until 6 p.m.
And stay in the BYOC area until 6 p.m. on Sunday.
We're not saying that we recommend that.
But you can.
But you could.
And somebody probably will.
Oh, yeah, your dad probably will.
Dad probably will.
BYOC tickets will include a Whaleland shirt.
Sick.
That's awesome.
Okay.
If any creators... Is it the same one or is it new?
It's going to be a new Whaleland shirt. Sweet whale land too yeah it makes sense if any creators are interested in
attending reach out to us via info at ltx expo.com we'll be sending out invites to creators that
we've worked with in the past and those who we know are interested in attending i think paul
and kyle are already confirmed i bugged them during their charity stream i was like hey come up oh i i um i sent them a bunch of money to hit their target oh nice
i didn't make it a condition that they had to come to ltx but i sent it and i was like hey you guys
are coming to ltx right they would have come anyway they would have come anyway i was just
ripping them but i sent the money to try to coax them as well but it it wasn't it wasn't that much it bumped but you know uh if any creators are interested in attending reach it
oh i already said that bit um anyone who has already reached out will also get an update
with more info on what we can do to help them get to the expo yeah it's gonna be fun uh i'm sorry
i'm going back to this X Xavier says I had to use
a new credit card it wasn't
signed the store wouldn't
let me use it because it wasn't signed
I signed it in front of them
and they accepted it
why are we
jumping through utterly meaningless
hoops
that's totally a thing too
because technically there is no rule that it has to be signed for a certain period of time,
or you can't see them sign it.
So you could try to use your credit card for something, not have a pen,
buy a pen from them with cash, sign it, and then pay for something with your credit card.
And that's totally fine.
Seems legit.
Ever since I was a kid, I signatures are like a crazy way to do
any form of authentication yeah to be clear we mean with a pen i know there's other cases whatever
um but yeah it's it's it's wild the fact that we still rely on that is crazy to me anytime i sign
a document that's actually super important and like my signature isn't a super important part of it i'm just like this is stupid every single
time but it is what it is yep just got to keep keep doing the security dance right yeah for sure
it's all working really well it's a really great theater really good it's a great theater
yeah anyways speaking of other things that are really great amd says that 110 degrees celsius
on the 7900 xtx is in spec we will get to that uh we should do a couple of merch messages though
oh good call um and we'll do kind of like uh we'll do a couple now and remind you guys that if you
want to get any merch messages in it's going to be a pretty good time to get them in soon it's
already pretty late i was i was late today um and it's going to be an pretty good time to get them in soon. It's already pretty late. I was late today.
It's going to be an even later night for me,
so I don't want the show to drag on forever because I have to go film one more video before I leave the studio.
We're not accepting less than six videos in a week anymore.
Does that mean you stay at work until midnight on Fridays?
I guess it's a double short week.
If it comes to that, it comes to that.
But yeah, we've had a couple of short weeks.
And what we really need to do is half the writing team is going to CES and half is staying back here.
So the goal is that it's going to be all CES content every day during the show.
And we are going to be trying to make a video a day back here as well.
So that the editing team can finally have a nice buffer and work in a non-frantic style.
We've been really struggling to keep up that buffer lately.
So a little bit more inside information here.
Want to hit us with a couple, Dan?
Sure. First one here is from Tyler.
Happy New Year. Really excited for the new floatplane look in 2023.
Linus's thoughts on adding floatplane and LTT Store to the video about testing sponsors customer service.
Oh, it's going to be a little late.
I don't want to say too much about that video.
There's some...
That video is well underway.
Also, we know.
We know about the problems.
We have quadrupled the size of our customer support team in the last three months.
They are working their way through tickets now.
We are regularly down.
We're coming down.
I think we're at about four-day response times,
which is utterly unacceptable,
but that's where we're at right now.
It's also worth noting that some of the reports you see
of how bad things are are not accurate.
I read a tweet today claiming that they had tried to contact us multiple times and their order never arrived
and blah, blah, blah, blah, blah, blah, blah. They had tried once and it was 13 minutes before they
tweeted. So like, that's a bit of a yikes. Sometimes, sometimes what you're seeing is real.
I'm not going to deny that we've had some problems we've been too slow uh sometimes um it's not our fault you can't have no spam filtering you literally can't
we like can't disable it completely and sometimes people's messages do get caught by our spam filter
we do our best to write it as soon as we managed to find it.
And then other times... You're going to get countered on that.
There's technically a way,
but it's like garbage and you shouldn't do it.
Oh, I thought you told me we couldn't do it.
No.
Oh.
You don't want to go that way though.
Oh, okay.
So maybe that's what you told me.
Maybe.
Okay.
Well, fine.
There.
From him.
So I had him and Nick look into it.
And then some of them are just people making things up.
Like legitimately, that happens.
And I'm not going to call out anyone specifically right now,
but sometimes people are just, for whatever reason,
like I can't fathom people's agenda sometimes,
but sometimes people are just making it up.
It is not fair because the volume of tickets aren't even comparable.
But Float Plains Customer support has been killing it.
Good job, Joe.
Also, Joe's been wearing multiple hats and trying to help over at Creator Warehouse.
There's genuinely been a really big effort to get that under control.
Quadrupling a staff size is not a simple task.
Onboarding all those people takes time.
And that takes time away from like the the skilled knowledgeable people that
are already on staff from doing the job of answering tickets but you're trying to invest
in the future but people are mad now so like and the farther you fall behind now the more tickets
come in and the angrier people get and then the angrier people get you have more back and forth
so it takes more time and you have so many tickets because you're getting so many orders and because
you have so many orders your warehouse gets overloaded and because they're overloaded you get more tickets it's a big brutal cycle but it's a first world problem
yeah it's a good the store is killing it to have as a business the store is absolutely crushing it
like great job i mean you can see there's almost no products on the site with less than a four and
a half star review rating our average uh review rating They're amazing. It's an amazing team doing amazing work.
But there have been some hiccups this year. And you know what? Some of them were avoidable. I
have to take my share of the blame. I should have pushed harder. I should have paid closer attention.
When we started to run into trouble, I should have laid out a path.
There's things that I could have and should have done.
But all we can do now is do better.
Try our best to fix it.
So that's what we're doing.
Okay, I've got another one here from Adrian.
Hey, Linus and Luke recently had a UPS die at my house
and was wondering what kind of UPS do you use
for your critical equipment at LMG? Oh, I don't use UPS anymore at my house and was wondering what kind of UPS do you use for your critical
equipment at LMG? Oh, I don't use UPS anymore. I prefer FedEx.
I'm sorry to hear that you had to witness that at your house. I want to say one thing about the
last topic really quick as well. I don't know if we could do that super legitimately without people
saying that there's like inside bias and stuff. If we tried to evaluate our own customer support.
Even if we did it, people would call us liars anyway.
That's what I'm saying.
I still, I'm interested in it.
I'd like to do it.
I can tell you now that the sponsor secret shopping project
isn't going to be the last.
So that's absolutely something that we could do.
Wait.
No, I pitched it.
Pitched what? Secret shopping Ld store oh okay yeah no i i totally blanked on that yeah i pitched it to james i actually don't know if they are secret
shopping ltd store i know that the project has started that was the thing that it's gonna get
called out like huh okay i mean and i mean it would be fair to call it yeah yeah i don't i'm not saying you shouldn't
do it i'm just saying people are 100 gonna call it all i can say is the customer care team however
many of them there are has one directive make it right yeah yeah yeah yeah okay sorry what kind of ups do you use for your critical equipment at lmg
uh we use one from eaton yeah you have other little ones too though right oh oh the giant
ups that's in the server room yes is a huge crazy epic monster from eaton yeah but then
we have smaller ones proper industrial grade commercial. Proper industrial grade commercial UPS. Yep.
And then the ones, yeah, the ones that we use for just everyone's workstations because it's just, man, it's not worth it.
Like every UPS is like $150 or whatever.
Like they're not cheap.
But if the power goes out and that thing that that person was working on was worth, I don't know,
something.
You'll thank yourself for having paid for UPSs
so they could save their work
and shut down properly.
It's so,
I can't,
cannot emphasize the importance enough.
So I believe,
hey, Dan,
they're APC units, hey?
I believe so, yeah.
APC 1200s, 1500s,
I don't know,
we buy them in bulk at costco a lot yeah
is a ups from costco yeah there you go i think most of the cost is with the batteries anyway
so yeah if they go bad do we just take them back to costco uh i'm not gonna answer that
i actually i actually don't know okay okay all right, okay. All right. That's a good idea.
Next.
Yeah, okay.
What else we got?
We got one from David.
Hey, Linus and Luke, heart you both.
Quick question regarding cloud services.
It seems that when mentioning a cloud service provider,
I've seldom heard Azure as a reference point in lieu of AWS, Google, or even Linode.
Any reason, or is that just happenstance?
Like from us?
Apparently.
I never talk about Azure.
I can tell you that much.
I just don't really think about them.
Yeah.
Yeah.
Like, have you ever used Azure for anything?
Yeah.
Oh, okay.
Like what?
It was a long time ago, to be honest.
I needed some VM thing liked worked better through azure
for some project that was like pre this oh all right like a long time ago um
since then i haven't but like floatplane doesn't really use
a lot of that stuff anyways yeah we kind of built our own core design thing like the the whole idea of floatplane was to
not do that so like we don't use a lot of that stuff at work so i don't know i don't have we
talked about linode much i don't know if they're talking about from us sponsored us okay so maybe
we have so we've talked about them for sure azura hasn't sponsored us so they might have at one
point really i think so actually surprised microsoft has sponsored much at all oh
microsoft has sponsored stuff with us before i'm trying to think didn't they um what is or have they
this is the the best way that i can avoid uh bias is that i actually just don't know a lot of the
time i don't think it's been a ton.
I know I've talked to someone from Microsoft
and basically heard from them
that they're not honestly the biggest fan of doing it,
like sponsoring direct influencers too much.
I see them do it 100%.
Oh yeah, definitely.
But I know it's like,
if they really wanted to turn it on,
they could like just crush.
Because they have all this financial backing and they have Xbox.
So they have lots of people interacting with their things all the time.
And they have Windows.
They have lots of people interacting with their things all the time.
They would be able to just like cover the internet.
But they don't for whatever reason.
I don't know.
Yeah, it's a funny thing.
So sponsors are ads.
Linus doesn't see ads.
That's a good take. That's funny. Yeah. Yeah. It's, it's kind of a funny,
it's kind of a funny stance. Like it doesn't really matter what company you are. Like
even we engage in influencer marketing with other influencers because it works like compared to conventional
conventional marketing it's just it's kind of you gotta imagine that it's like some cmo or like vp
level executive there that just is like yeah tv yep you know or something large event do my tv
microsoft does a lot of like big event sponsorship type of stuff i don't see
them doing a ton of influencer things or if they do influencer things i see it more as like an
entire takeover you know yeah like we're gonna send this person to this various country and
they're gonna specifically check out our product blah blah It's not a lot of like sponsor spot type things. Yeah, it just seems kind of silly to take an entire
like branch of marketing and just be like,
we don't like that, but you don't like what?
Like, I don't really get what you mean by that.
I agree.
I mean, it feels a little antiquated.
I mean, there are some risks.
There are risks associated.
You have to actually do due diligence
on the people that you're sponsoring
and make sure they're not complete a-holes, for example,
because that does end up dragging your brand through the mud.
Yeah.
I mean, that's something.
All right.
Why don't we do some more topics?
Guys, if you want to get your merch messages in,
we just launched new colors of our plaid flannels.
We just launched our new super comfy pajama pants.
So those are great things to check out.
Also, you know, don't forget, backpacks are shipping now.
So there's no backlog for backpacks.
Just trying to think if there's anything else to kind of update you guys on.
No, sounds good.
Oh, yeah, topic.
You were going to talk about AMD thinking that 110 degrees is pretty chill on the 7900 xtx user reports of amd's recently
released radeon rx uh 7900 xtx gpu commonly hitting hotspot temperature of 110 degrees
celsius and throttling have been met with uh you know dismissal from team red at least until it
went viral that's how things tend to go. The first user that we know of to bring
this up attempted to get an RMA from AMD first posted their problems 11 days ago. But on the 26th,
AMD claimed that 110 degrees was in spec for RDNA3 GPUs. And the made by AMD cards, such as the one
we reviewed, can safely operate at that temperature. A temperature
high enough to boil water and and probably cook things on. More specifically they said it is the
normal junction temperature. In the reviewer's guide given to press AMD had a special note on
GPU temperature specifically mentioning that the card aggressively boosts until reaching the
junction temperature on any of its
sensors but that the product will operate below this temperature under normal workloads anthony
notes that this is normal for amd cards and would be unremarkable we did not remark on it if it
only hit 110 rarely okay i get what he's saying if If it very rarely happened, it wouldn't be remarkable.
Got it.
Okay.
Since the original complaint, many other users have reported thermal issues,
with some taking their cards apart to inspect the thermal interface material.
Ooh.
Ah, that's going to be a problem.
In many cases, it seems the flatness of the cooler may be part of the problem,
with obvious contact points and no contact voids visible.
That's not good.
One user went so far as to attempt to return the car to AMD, but was denied because they had already opened the box.
Okay, so it wasn't even taking the car apart.
It was just opening the box.
In AMD's defense, this seems to be their distributor Digital River's policy and not theirs.
I can tell you right now,
a distributor's policy is based on the policy upstream.
Yeah.
That's like how that works.
Yeah, that's not much defense.
If the policy upstream is,
yeah, take it back, we'll deal with it,
then the distributor's more than happy
to not have to have someone yell at them on the phone.
Yeah.
Yeah, that's not a defense.
AMD's been having a hard time with the 7900 series so far particularly in respect to power and thermals
which they appear to have known about prior to launch in particular the cards released
so far have locked power play tables a popular method for overclocking radeon gpus which means
that overclock potential is much more limited than previous generations.
This coincides with our testing
where we noted very strange power consumption figures
and an apparent inability for the card
to effectively throttle itself.
Power Color Steven,
a rep for one of AMD's board partners,
I wonder which one,
has chimed in asking everyone
to send reports of high thermals to him
regardless of board vendor.
Cool.
To help collect data and provide evidence to AMD that there is in fact a problem.
That's cool.
Help him out if you have evidence.
AMD has since recognized that there are thermal throttling issues with the 7800XTX
and recommend users contact them directly.
And maybe Steven, maybe do both.
The user with the opened and
non-refundable radion is now being offered that refund but amd still won't pay for shipping
got him discussion question what is the correct way of addressing a problem like this
and how is amd missing the mark if they I mean, the correct way of addressing it is to basically stop blaming the user for one thing.
If a card that is completely assembled
and shipped to a user as a single unit
and it just goes in a place
is seeing these kinds of temperatures,
especially if they knew that this was a problem
prior to launch,
I just don't really understand why nobody was primed on it and why they didn't have some idea that this was going to happen
at the same time though like i mean at 110 degrees i wonder if you're getting it i mean you're not
supposed to stick your hand in your computer but i wonder if there's like safety concerns well no
because that's at that's like the junction temperature that's not what the actual heat so
this is what i'm kind of oh yeah. So this is what I'm kind of.
Oh, yeah, fair enough.
This is what I'm kind of getting at, though.
If it's rarely and if it's only at specific spots, if it's not overall temperature, stuff like that.
And it is in spec.
Is this a problem?
Is this much of a problem?
Well, it's a.
It depends how rare rarely is.
Yeah, it's a problem if the thermal compound is not contacting properly.
That's, like-
That was the scary part of the article for me.
Yeah.
The void zones, that's a little sketch.
Yeah, that's super sketch.
I mean, these dyes are packed so densely with transistors.
You can't just like have a spot that isn't being cooled.
No, that's super bad.
Or isn't being cooled properly, I should say.
Air is an excellent insulator.
And so if you have an air bubble above just one part of this die,
even if it doesn't cause a problem immediately,
there's a very good chance it could in the long term.
Especially if it's not throttling itself properly,
which was also noted.
Yes.
So what is the correct way of addressing this problem i mean i would say it should be probably
through their partners since that's where the boards are going to be shipping through there's
no more built by amd so ati there's no more built by amd cards anymore so the way they should be
addressing it again is if partners are afraid that if they take cards back they're not going
to get compensation for them.
Then that's going to be reflected in their policies.
So the policy needs to be that they need to support their partners.
And probably offer that guy free shipping.
Both AMD and NVIDIA have been guilty of not supporting partners properly,
then blaming partners when there's bad customer service
and this is why when people when people try to like fanboy for amd and and act like they're
they're like perfect squeaky clean and we're like man like we want them to do well yeah we really do
for real genuinely really do like but you can support and not be a fanboy that is entirely possible yeah exactly you
can cheer something on and not be a fan and still and still see the challenges yeah right like you
know i made a whole video i love intel right why i still love intel i think was the title of the
video that doesn't mean that they don't have a lot of problems and that's what the video was about and it's the same for amd i still love amd but they've got a lot of problems right and that's the thing i mean anytime
anytime there's a human element right it's gonna be amazing but there's gonna be some amazing
screw-ups you know that that's that's the that's the magic of being human so we just
have to and it's it's not wrong to recognize that yeah it's fine to err is human right
you just gotta you gotta fix it after so yeah they should they should probably cover shipping
for the guy if the cart is defective right it's it's wild to me that in the tech industry it has been normalized
to pay for return shipping on a defective item if you want to return something you're paying
the shipping like no one's going to eat that for you but this thing is broken what that's not on me
i mean you should be compensating me for the time it takes to put it back in a box
and like drop it off for you.
Yeah.
No,
you should be booking a courier to come at my convenience and pick it up.
Like,
I don't,
I don't get it.
Don't,
don't ship broken stuff.
But I mean,
that's the thing.
That's the race to zero,
right?
Is,
and like,
to be clear,
we've talked about this extensively in the past.
I understand why.
There's no margin in this industry.
If they actually offered the kind of service
that I think is correct,
they'd go out of business.
And then there would be no tech.
You would not buy them.
Until someone who has worse policies
and can stay in business,
stays in business,
and you'll buy from them because
ultimately you're still going to want a new GPU
and that's why
that's why we take it that's why we lie down and
take it
there's a rapid fire topic
LTT floatplane exclusive the Star
Forge info is up on
LMG clips for 48 hours only.
Apparently, there is a link to this video in the WAN show description.
This is some behind-the-scenes content that you can find on our Linus Tech Tips floatplane account
or Linus Tech Tips floatplane page.
Sign up for floatplane for as little as $5 a month or $50 a year at floatplane.com
slash Linus Tech Tips or LTT.
There's so many good exclusives on floatplane.com slash Linus Tech Tips or LTT. There's so many good exclusives on floatplane.
Like I think the policy now is we shouldn't go three days without a new exclusive, whether
it's behind the scenes or like an ask the team or extra like cutting room floor or anything
like that.
And yeah, just don't, I would highly suggest adding the slash LTT on the end because then
you just go directly to the account.
You don't have to go to the front page.
Yeah.
I know our front page is bad.
We'll fix it.
Moving on.
More topics.
Should we talk about the most exciting thing ever?
A graphics card leak?
I guess.
I wonder what graphics card hasn't been leaked in the last while.
NVIDIA leaks their own card wait you mean all the previous leaks weren't also directly from the companies well
no in a lot of cases i mean nvidia in particular it's pretty uh i believe that if an nvidia leak
happens it is um probably not intentional okay like pretty much every one
of their cards gets leaked though yeah well yeah that's because they're working with a whole bunch
of partners all over the world and they eventually have to tell them something yeah yeah yeah so
um when show behind the scenes full-plane exclusive please it's not that interesting
oh yeah no i mean if you're on full-plane you get the pre-show yeah which is kind of a behind
the scenes like when we're setting up and talking about topics and stuff sometimes it's very short
like a minute and we're just like okay let's go and then other times we kind of shoot the breeze
for we could maybe have dan like shoot a thing about the setup that's back there yeah that would
be that'd be a pretty good full-plane exclusive.
Now that it works.
I think they did a short about it.
Did they?
Oh, okay.
That's cool.
Sweet.
Anyways, yeah, NVIDIA leaks their own card, RTX 4070 Ti.
NVIDIA Omniverse, in quotes, the platform for creating and operating metaverse applications.
Sick.
Leaked the 4070 ti confirmation
they were quick they were quick to retract the info but here's a screenshot from the omniverse
article want to show it i do there we go wow nice this all but confirms that nvidia has simply
rebadged the 4080 12 gig as the 4070 Ti. Nice. Same memory size, same boost clock,
same CUDA core count. And there's a link to the TechPowerUp 4080 page. There are also rumors of
a slight price drop, originally $899 for the 4080 12 gig, now $799, potentially, not sure this is still a 200 price jump from the 3070 ti which had an msrp of 599 so it's still bad
overall people don't seem excited about the current price of modern hardware with good reason
desktop gpu sales have reached their lowest point since 2005 great video title that would be
overall overall people don't seem excited about the current price of computer hardware
or the current price of computer hardware.
Or the current price of anything, because companies are just looting people and it's horrific.
Micron has seen demand drop so much that they've cut 10% of their workforce. Intel reported a 15% decline in sales and a 59% drop in overall profits for Q3 2022 compared to Q3 2021.
Yikes.
I do think there was a bit of a spike in purchasing when COVID happened because people needed to boost their home offices.
And now we're probably dealing with the trail off of that.
Yeah.
Which makes sense.
Absolutely.
More information should be available at CES next week.
That totally makes sense.
Watch the channel.
There's going to be a bunch of videos.
Discussion question.
Why did the 90 tier basically stay the same price?
Because it was already overpriced.
But 70 and 80 have increased so much.
It's 50 because they were less overpriced.
And it's 60, the new 70 for mid-range gamers.
I mean, it's pretty simple.
Basically, what we're seeing is that nvidia observed during the
most recent crypto craze people are gonna pay that people were willing to pay this new amount
and they are being the market leader they essentially set the price for what a gpu
costs and this is why we were so upset when people were happy to pay that yeah because as a business as much, as much as we can rag on a video, which is a lot, as a business, this is what you're supposed to do.
It sucks.
It sucks.
But every business school in the world will tell you to do this.
What the market will bear.
Yeah.
And so.
It's like literally like lesson one of the whole program. And so what gamers, I mean, it basically operates exactly the same way as the current housing bubble that's taking place in BC, right?
Like instead of, the calculus for affording a home is supposed to be based on how much income versus how much the price is so that you can live in it, right?
much income versus how much the price is so that you can live in it, right? But as people have started treating real estate as a speculative investment, and as people have turned that
speculative investment into more than just a speculative investment, hoping that it will go
up in value, but also a regular revenue investment through either leasing to other people directly,
investment through either leasing to other people directly or in particular through Airbnb,
the calculus has changed a lot. So now people who just want a place to live have to bid against people who want to rent it and just have free cash flow to acquire these properties and can
afford to wait for a return, be it in 5 or 10 or 20 years, and they have to bid against people who
are renting it short term, which can generate just unbelievable returns. I mean, that's what
the calculation is based on. I wish I could find it. I read this amazing article that was basically
like, the average price for a home will be like $5 billion. I don't remember what exactly the
number was. But like this, this astronomical number number by this year not very far from now and here's the math to prove it if
anybody has this article please please post it in the chat because i want there's been a handful of
people i've wanted to show it to because it's it was really amazing it opened my eyes because i
realized that it's not because there's not enough houses.
It's certainly not because people are making more money.
It's because the commoditization of housing and the way that it's transitioned
from being a place for people to live,
a basic necessity to this vehicle for investment dollars
has changed the way we calculate how much it's worth.
So the worth of a house is no longer based on what a person can afford.
The worth of a house is based on how much a landlord can extract
or based on how much a, in particular, short-term landlord
can extract from multiple short-term tenants.
And if you look at the numbers,
the amount of money that people charge for an Airbnb, assuming they
can get even 75%, like, what would it be like a fill rate or like, I don't even know what
term to use for it, but 75% occupancy or something like that.
It's mind blowing, right?
And so how can you possibly bid against that?
If they can just use their money to make money, then the price goes up proportional to how much they can charge for it and that's never going to
be attainable for just like normal people working normal jobs trying to buy a house i i understand
where you're coming from um fan stand somebody said nobody's home in bc is a basic necessity
that's that's just not true but i understand where you're coming from. People still need places to live.
Yeah, people, like, by that logic,
no food in California is a basic necessity
because they could go get food somewhere else.
There is lots of basic housing.
That's a brain dead take.
Sorry, bro.
I shouldn't have pointed you out to Linus.
I'm sorry, brother.
I think I get where he's coming from
because he's saying
it's all investments, basically.
And to a certain degree,
even if you didn't intend it
to be investment, it is now.
But there's a lot that can be done
to prevent that.
But you still have to have a place to live.
Yes, for sure.
There's a lot that can be done
to prevent that.
And it could go back that way.
I don't have exactly the right solution.
Anyone claiming to
have a perfect solution is is probably out to lunch probably either yeah a liar or an idiot
um but like there's obvious there's low-hanging fruit that could improve the situation
so anyway it's pretty much the same thing that happened with GPUs. Instead of weighing the personal satisfaction, the value of enjoying gaming against the number
of hours that you had to work doing something, presumably it isn't your favorite thing to
do, to attain it, is no longer the primary driver of GPU pricing.
is no longer the primary driver of GPU pricing.
The primary driver of GPU pricing became how much money you could earn with it
over a prolonged period of time
for people who had money to invest.
And so NVIDIA enjoyed that shift
and is now trying to maintain that momentum
for as long as possible.
And AMD is absolutely playing along.
A $1,000 GPU is still unbelievable.
Oh, yeah.
Yeah, yeah.
It's way out of line with inflation.
Yep.
And inflation is out of line with what inflation should be.
I mean, you need to look no further than the record profits
of our local friendly grocery.
Oh, yeah.
So sorry we have to increase the prices on these various goods
it's all inflation it's because of inflation by the way 60 higher peak profit than we've
ever had in history yeah i wonder where that came from it was inflation though yeah
it's just so bullcrap groceries are so expensive it's actually crazy uh yeah water would be good but what i'd rather have is some merch messages
all right let's get you some merch messages thank you
okay this one's from brandon uh do any of you have new year's resolutions or do you have
resolution on any of the businesses?
Is there something you're looking forward to in the new year?
I've never done New Year's resolutions.
January 1st is just a day to me.
Yeah.
You can form resolutions at any day out of the year.
You can decide you're going to improve yourself 365 days a year.
I think your December 30th resolution
should be to not put things off
until some arbitrary bulls**t day.
That's a good resolution.
Yeah.
That's the best resolution.
I like it.
I miss all my goals January 1st
and then have to wait another year.
It's perfect.
This one's from William.
Hey guys, love the show.
Do you guys have any little hacks,
scripts or automations
that you find make your life or workflow better?
Hiring people?
That's a hack.
That's a good one.
Yeah, I mean, we have tons at Flowplane.
We finally actually handed...
Oh, I have to give them the update um but we have
the update for it but the the the whisperer thing told you about that that's like more or less done
now so it taps into open ai whisper oh yeah yeah it's just like an easy way to do it so now instead
of needing to install the dependencies and all that kind of stuff you just run an executable
it throws some temporary files around and handles all that for
you. And then you can either select file, press a button that says select file and a file prompt
opens up, or you just drag and drop things on top of it. And it can queue a bunch and then queue all
the tasks and go through all of them. And it automatically deposits the, uh, the script file
in the root folder for where the video came from, regardless of where it came from.
And you could queue up like a bunch of videos all at once and it'll just chug through all
the tasks.
Oh, super cool.
Has drop down menus for all your different settings and stuff.
I mean, his basically entire job.
Oh, you know what?
Why don't you do your eyes thing?
What?
The eyes thing that you were so proud of
i have no slack oh okay the eyes thing is cool um there's so he's still on the thing so i won't
say the name but there's some this was collaborative but notifications in slack suck notifications and
teams suck notifications and everything sucks yeah boo notifications i'm on all my notifications i
used to be super mad at specific applications for this and now i just i'm not mad at specific
applications i'm just mad at everything um notifications in the modern era are just rough it seems like i will definitely
for sure get notifications for things that i don't care about yeah and i will often not get
notifications for things at all or get notifications like days down the line i got a notification from
teams i think i might have shown you. It was like over 170 days old.
It came up on my thing and it said like 170 whatever D.
And I was like, what is that?
And I clicked on it and it like scrolled all the way up and got me back to the message.
And I was like, bro, what was this?
Like the entire reason why this application is important
is because it needs to notify me of
important work communications that is like the core thing that i needed to do and it and it just
fails at it and so does slack i'm not singling out teams so we have this thing now where um both
both like the the float plane specific team and the labs web specific team, both of them are doing this thing
where when they do standups, um, or sorry, not when they do standups, when you like post a thing
for code review, uh, you, the, the person that you're tagging that should be reviewing it reacts
to it with eyes when they've seen it, you don't have to rely on notifications anymore. And then
everyone in their profile on Slack, if you click click on them you can see their phone number so if they don't react to it you can it's not
it's not even a rude thing right i think honestly a year ago if someone texted me and was like hey
you haven't looked at whatever yet i would have probably been like that's a little um like give
me a sec dude whatever now no not rude anymore because you probably didn't get notified. It probably didn't
work. I'll be at my computer focused, working on stuff. And I'll get a text message from the main
one. It happens from, for me, the person that actually popularized it might be watching right
now is Jaden. By the way, did you see this come through? Cause he will have worked on something
for a while and I need to roll it out on the app store or something. I have no idea he sent me the message. My phone hasn't gone off. I haven't gotten a desktop
notification. Slack isn't blinking. Nothing's happening. There's no reason for me to read this.
I'm just working on whatever. And then he texts me and I'm like, oh, good. Now I know I will open
up Slack to the channel that isn't even highlighted. It doesn't even say that there's a message there.
I click on it and yup, there's his whole nicely written out prepared thing for it it's like oh my god so yeah
if if the person doesn't react with eyes you can just text them and then eventually they'll see it
they'll react with eyes now you know for sure because read receipts if they exist they don't
exist in slack as far as i know maybe you can get an add-on for it but if they exist, they don't exist in Slack, as far as I know, maybe you can get an add-on for it. But if they exist, are also not reliable. Because what if the person just had the window open?
They might not know it came in. So now you react specifically that way and you know it's good.
And I love it. I mean, Luke's at the point now where compared to 18 months ago, I'd say you're
managing what, about three times more people? It's probably somewhere around there.
Yeah, and maybe not necessarily, like, managing, but certainly need reporting from.
Yeah, yeah.
There might be someone else who's realistically their actual, like, manager.
Like, who actually gives them tasks to work on.
That too. work on that too but luke is the luke is the only person in like executive management here who can
look at code and have any idea what the crap it is like is this one thing that i will say spaghetti
or is this one thing that i will say is yeah our development team is really strong. So it helps when like, I'll say the labs local team,
all of them are, it's three developers.
There are other people that do development
on the labs local team,
but I'm talking about three specific ones.
I don't know who's off probation, who isn't.
So I'm just not going to say any names.
Well, Jake is clearly off probation,
but I'm not, I think Nick is as well then.
I'm not sure about the last one.
So I'm not going to say that person's name um but they're all like super good so i can be pretty hands off
with them realistically i mostly just like want to know what they're working on so i can make sure
that if there's any blocks that i can remove or if they need to connect with someone else on the
team i can make sure that happens or whatever like i'm mostly trying to be a support structure for
them because they're just like killing it um oh yeah someone in chat said love it i do eyes and then green
check mark when done you guessed the green check mark part because we do that too it's great it's
great i yeah it's fantastic nice uh want to hit us with some more merch messages sure i've got
one here from an anonymous user would you be at all interested in touring a fiber isp i mean what isp would not have fiber optics
if you don't have any fiber optics and you're an isp you're a pretty uh tier i think i would
be more interested in touring a non-fiber isp yeah we have rope we like vibrated at a certain frequency to send data packets um for
for real though yeah I'd be pretty interested in touring an ISP um depends what you mean by ISP
ISPs have a lot of different show yeah have a lot of different facilities um I can tell you right
now you're not going to get me out of bed for just like a cursory high level thing if i don't get to actually poke
and prod at things i'm not gonna i'm not gonna go um and that's that's not me just like being
an ass about it uh that's me recognizing what the viewers expect from ltd and wanting to deliver
that so it's kind of like what i said to Micron. It's like, yeah, sponsorship aside, I don't care. You pay me, don't pay me. We're not even having a conversation if
I'm not building my own Ram because, and there's so much feedback on that video. This is the best
video you've ever done. This is the best factory tour ever. This is fantastic. I've seen it now.
It was great because that's where I draw my line in the sand. Does that make me a little difficult to deal with?
Sure.
But not for you guys, right?
For you guys, it's great.
Because if I'm a hard-nosed negotiator
with these companies that are offering tours
or whatever else,
then ultimately that's a benefit for all of us
because we get a way deeper look.
So in response,
yeah, I'm interested,
but don't waste my time. Don't waste, and and by that i mean don't waste our viewers time so if you guys have actual like high level approval
so we don't have to go in and like oh you can't go in that room oh you have to blur that or whatever
yeah sure let's talk um yeah i'm interested Yeah, that would be pretty exciting. Got another
one here from Mark. Hey, Linus and Luke, I'll be attending CES for the first time next week.
Anything you wish you knew before your first CES and or advice for a first time attendee on how to
make the most of the event? Vegas is really big. Like the strip, you know, you look at it on a map
and it's like, oh, it's just like a few hotels i walked everywhere my first year it's mostly it's most i think part of it is an effect because
they really oppress being able to walk anywhere reasonably i almost died don't i wouldn't try to
walk everywhere if you can afford it take cars it's not designed for you to be able to walk
around very efficiently if you don't know
the like really weird routes that feel like you're doing something you shouldn't be doing.
I am very anti-tipping culture. I think people should just be paid properly. To be clear, I tip
because I know they're not paid properly. But I'm very anti-tipping culture in general.
But even though I'm anti-tipping culture,
I would say in Las Vegas,
okay, so here I will tip
just because I know people aren't paid properly.
In Las Vegas, I tip to make sure
that people don't harm me and my stuff.
They're really aggressive.
I didn't tip enough.
I did tip, but I didn't tip satisfactorily
to some cabbie and he literally took my luggage out of the back of the car and threw it on the ground.
Excuse me.
If I never had to go to Las Vegas again, I wouldn't.
Yeah.
If you're not into the things that Las Vegas is made for.
Yeah.
It's not great.
I don't like Las Vegas at all.
If you're not going to a specific place that's
um the strip to be specific yeah if you're not going to a specific place um i would use the
monorail as much as possible to get to and from the convention center at least yeah it's possible
you like the first year i went i stayed at excalibur which i didn't know was like a bad
hotel or something like honestly to me even now they're all kind of the same they
all smell like crap um because they allow smoking on the casino floor and they just dump perfume
yeah to try to cover it up but like it doesn't really and it's just yeah they all smell awful
um they're they're all i mean theoretically i guess like you know oh there'll be like a class
of clientele here or there,
whatever in practice, everyone just goes and gambles at whatever hotel they feel like going
to. Like anyone can walk into any of them. So it's like the, the, the, the imaginary lines that
they draw between like the good hotels and the bad hotel. I don't really get it personally.
But anyway, I stayed at Excalibur not realizing that it's like a bad one or something. And I will
say it's inconvenient to get anywhere from Excalibur because it's like way down at the end of the strip.
So I wasn't really able to take the monorail anywhere.
But if you can, stay somewhere with easy monorail access because that's by far the fastest, most affordable way to get around.
Definitely most affordable because during CES, while getting around in a car is probably a better way to go than walking, depending on where you need to walk.
It's going to be slow because everyone else is doing that too.
Yeah.
Okay, I've got another one here.
Do you guys think wired mainstream earbuds will forever be an extinct species or might they return?
My AirPods desyncing from my z-fold three in my
pocket is uh close to giving me an aneurysm and every usbc to 3.5 millimeter adapter is horrible
in some way it's annoying that that's true yeah um i think i think it's over i think wired headphone
party is is definitely over um i mean i i've seen that it's becoming trendy to use wired
headphones again but i i don't see that becoming the norm again i don't think apple's going to
release a new iphone with a three and a half millimeter jack it's not happening yeah and what
apple does so does the rest of the industry yeah hopefully those those adapters get better uh yes
um sec it guy says you should stay at the Aria.
It's smoke-free and segmented from everywhere else.
Also has monorail access.
That's where we stayed our first year as Linus Media Group.
It's also adults only, if I recall correctly.
We did it a few times.
The reason we did it, though, was actually because it had the fastest internet on the strip.
And that's no longer the case.
because it had the fastest internet on the strip and that's no longer the case it seems like the one company that deals with everyone's internet now deals with aria as well and the last time we
stayed there excuse me the internet was just as slow as everywhere else so we paid extra for no
reason that sucks okay i could use some water dan i'm gonna take you up on that okay sounds good
That sucks Okay I could use some water Dan
I'm gonna take you up on that
Okay sounds good
Do you want me to read
Merch messages?
I have just like a lingering
I've had this cough
For like nine days
Do you want me to go over
Another topic
So you can take a break
Just anything's fine
Just something
I'm dying
I'm looking for another topic
I'm fine ah okay oh that was better
oh this is unfortunate pixel 7 users complain of camera how is this suddenly happening pixel
7's been out for a bit hasn't it pixel 7 users complain of camera glass spontaneously cracking just as mkbhd crowns
it phone of the year 7 pro users also affected yeah how long has it been out hasn't been out
for like a while yeah it's been out for a few months uh users on reddit twitter there's even
a hashtag and google's forums have reported the back camera glass on their pixel 7 or pixel 7
pro phones has just spontaneously cracked leaving a hole over the camera lens.
It's currently unclear what's causing the issue.
Some users are reporting it occurring when the phone was in a case.
Others suspect it may be due to cold weather or accidental bumps.
Most, if not all, of these phones have had their camera glass break
in identical spots, though,
directly over either the wide lens camera or the ultra-wide lens camera.
Some type of tension with how it's
mounted or something i mean well you know that some types of glass can even have inherent tension
right like tempered glass man if you ever want to go down a rabbit hole learn about tempered glass
it's super cool spontaneous combustion of like glass doors and stuff didn't that happen to us
that happened on when back when part of the editing den used to be called the library that
that huge tempered glass door we had just just boom shattered in the middle of the editing den used to be called the library, that huge tempered glass door we had just
shattered in the middle of the night.
Crazy. Google has not
yet made an official public comment on the issue
but has assured at least one customer
that not only are they aware of it
but after the engineers deliberated, Google
decided not to cover it under warranty.
Some users
have gotten phone replacements
from Google support,
while others have been told
they need to spend hundreds of dollars,
$200 at least, $400 for some,
to replace the entire back panel.
This is the problem
with that right-to-repair bill getting neutered.
Yep.
Oh, well, you can repair it,
but you'll have to buy an assembly.
Are you sure you wouldn't rather
just have a whole new device?
That's the whole problem
with the current situation a similar issue occurred with the displays of pixel 6 and
pixel 6 pro phones with google blaming owners even telling one customer screens don't crack
um that's a that's a good one that's nice
our discussion question is who wrote this okay what does it say about a company when two children
in a trench coat trying to sneak into an r-rated movie could do a better job at public relations
i mean if they can get away with it they're gonna do it this is why that right to repair
bill needs to be better that's it because
this is like clearly bs yep i don't know if it's an issue with the device and they know it's an
issue with the device how is it not covered that's actually crazy speaking of issues um what does
lifetime even mean phil mora says no mora to lifetime licenses.
I like that nice little touch on the title, Adam.
This was written up by Adam.
Software company Wondershare
recently launched the newest version
of their video editing software, Phil Mora 12,
and alongside it, they brought another new feature
that lifetime license users now get to pay.
I have never heard of Filmora.
To be fair, neither have I.
But YouTuber Daniel Batal has.
And he noticed when he tried to log in to the new version of the software,
he was prompted to pay for a license to use the new software.
Despite having a lifetime license that promised all software updates are
completely free on the product page.
This sounds a lot like,
Hey,
it's only local storage.
This page has now been deleted,
but can still be viewed via archive.org.
Just dunking on people again.
Actually amazing.
But Tal, whose channel provided numerous tutorial videos for the software, reached out to the company.
They replied that to provide competitive pricing, we provide a big discount for non-subscription plan holders who want to upgrade.
It only costs $29.99 to upgrade with free access to effects and plugins worth $20.99.
Okay.
And noted that many companies do not even offer a perpetual license.
That is literally not an argument.
Because you do.
Got him.
They also asked to do another sponsorship with Batal.
I hope this goes the direction i think it's going to batal's major issues is that the company no longer is providing updates for the
software makes sense their new perpetual license is much worse providing only updates for filmora
12 and no updates to future versions of the software i'm going to add in a little bit thing
here uh despite claiming that they would right
because like you could buy a perpetual license to a version of a software and they could update and
then it's just it's annoying but it is what it is but they said that you would get new versions so
that's the bigger problem any uh blah blah in emails to batal the company clarified that they
are calling new versions of software upgrades instead of updates.
And that their license agreement only covered updates.
Wow.
That is the douchiest thing ever.
I don't know if that word isn't that bad, right?
Wow. I'm pretty sure you can say douche.
Yeah.
Okay, cool.
Wow.
That's horrible.
Furthermore, the webpage used to state that lifetime users
of Filmora 9 or earlier would receive a free upgrade. That's funny, but the page was removed
a couple weeks ago. Hopefully that one's covered under archive.org as well, because if it is,
then update and upgrade are both stated and they're just liars. Discussion question. In other
markets, certain technology is protected. terminology is protected but tech remains a
wild west for advertisers do you think the term lifetime needs to become protected i mean i thought
it was i thought it was 25 years i don't know 35 years or whatever i thought lifetime in any form
of marketing like was well like a limited lifetime warranty is within the reasonable expected lifespan of the product like that's why we had that whole warranty conversation
where at the end of the day oh god the value of a warranty is only in the company's will to honor
it that is true it is a true thing our will to Our will to support our products,
to honor our warranty,
to honor our commitment to you guys
is extremely high.
And like, yes, you can take companies to court over it
and stuff like that,
but it often becomes far too unreasonable
for a standard user so that no one will.
And class actions suck.
All they do is enrich lawyers.
There's basically no recourse.
So with that in mind,
no, I don't think lifetime does have
any particular actual meaning
that carries any kind of weight.
I think lifetime means
whatever they decide it means.
And in this case,
they are altering the agreement and pray they don't alter it means. And in this case, they are
altering the agreement and pray they don't alter it further. There's a nice, uh, there's a, another
discussion question, which ties into kind of what you were just saying that says, when you buy a
product, what does lifetime mean in your eyes? What should it mean to me? I'm going to throw
this in here. I will always look into the company if that is said. And if it's like Snap-on or something,
that's just the main one I can think of.
Lifetime is going to mean a lot to me
because like every customer you hear about from Snap-on
will say, yep, their tools are incredibly expensive,
but the truck comes by every Friday
and if something's broken, I get a new one.
Unless you talk to people whose truck is like not that reliable.
Or whatever, right? I've heard some people say it's not always issues in relation to that but as far
as my understanding goes if you break a snap-on tool my understanding is the policy is and you
might run into an idiot like that icbc sure person that i ran into who just had it in their mind that
they wanted to make your life worse that day that can happen with any company but my understanding is their policy is make it right yeah which is so that's cool which is
admirable so that would make and there's other companies that are like that that's just the first
one that came to mind so that's cool it's expensive you're paying for that service and the price of
the tool so if that's something that you want then great if not whatever but if i look into a company
and i don't hear a lot of that about it
and it says lifetime,
I just assume bad.
I just ignore it.
Yeah, exactly.
I bought some files at Home Depot
and it had like lifetime warranty
all over the packaging.
But like the name of the company was not,
there was no way to contact them or anything.
I was like, okay, sure.
Yeah, so it doesn't mean anything.
So I'm just going to use these files until they are dull,
and then I will discard them because realistically you're not,
yeah, it's consumable.
And if I try to claim warranty on a dull file,
they're just going to tell me that it's worn out.
Yeah, so someone in Fuller Plain chat,
yes, Snap-on is stupid expensive,
but my rep has replaced any failed tool I've had.
No questions asked.
So I hear that a lot, so I would believe that,
but I believe that because users. Yes. i don't believe that because of company and that i will always
see it that way and that is what it is now i like this adhd idiosyncrasy on floatplane says
lifetime should mean the same amount of time that a work is protected by copyright before
going into the public domain.
And then let the two industries lobby it out.
That's actually really, really good.
Oh, I love it.
That's really great.
Oh, man.
I like that form of doing things.
We should do that more often.
That's fantastic.
Bureaucracy battle.
Yeah.
Oh, that's great.
Oh, I really like that.
Okay. Are we covering
more things? Are we ditching the merch messages?
Let's do some merch messages. Let's call it.
It's 8.30.
Alright, got one here from Eric.
With the successful launch of the screwdriver and
backpack, if you could launch a V2
today, what would you change about them?
Ooh, wow.
That's a good question um define a v2 because
you're releasing the shorty right or whatever it's yeah that's not a v2 that's that's a completely
different i have one you want to see it yeah sure oh i don't i lied sorry never mind i left my
backpack at home today um it's usually here so that's that's very rare um well i wasn't in office
today i was shooting at my house oh yeah i like zoomed over here to do Wancho.
That makes sense.
Anyway.
Man, for Backpack, I think the answer would be to do two versions at the same time.
I think that we've gotten enough feedback from people that they would rather have it be smaller.
And particularly that they'd rather it was smaller.
That I think that less, it's less
of a, like a, here's what I would do as a V2 of this product and more of that.
Here's the second version of it that I would launch alongside.
We are working on that now.
Uh, there are some challenges getting the ergonomics right with a smaller bag.
Um, we still want to keep our anti-chafing, um, straps.
You see a ton of feedback in the, in the reviews for the backpack that like,
man,
I took all this stuff out of my old bag.
I put it in the new bag and it just like feels lighter.
That's not an accident that took a ton of work.
We want to make sure that we nail that for the smaller one as well.
But if I,
if I could go back and do it again,
I would have wanted to launch them alongside each other.
And for screwdriver,
man,
I don't know.
I don't think we will. I don't think we will it needs one i don't think
we will revise screwdriver for a very very long time um we've had a couple of reports of the clips
breaking from people dropping it um yeah oh in the bit retention clips um it's rare but it's
happening so it's something that you know if it's less of a v2 and more of like a v1.1 though
so if we could make some small revisions to something like that i'd like to make them um
i feel like accessories or alternates are the main thing so like shorty yeah shorty's coming
maybe a bit holder bit holders coming likeer's coming. Yeah, like things like that.
We hired two more mechanical engineers
specifically with experience in tool making
in the last three months.
Very cool.
So.
Are we already past 100?
I think maybe.
How many are on your team?
I don't know anymore.
Depends how you slice the team, but I think if you're going with...
Floatplane Inc.
I think that's 19.
Really?
It's 18 or 19.
Floatplane Inc.?
Floatplane Media Inc.?
Yeah.
Oh, then we're well over 100.
Not the Floatplane Project, to be clear, but like any contractor is under Floatplane Inc.
Right. I don't know if you knew that okay so like the labs web team oh oh i have no idea then i actually do not know how many
people work here it's that big it's hard even just counting my i've gotten to the point where
when we have morning meetings and i'm like trying to check if everyone's there i can take me a sec because i actually like actually go through all
of it i'm like dang it's a lot of people yeah yeah anyways um enough enough people i think
actually no i i i sent someone i don't know if they're off probation so I won't say it but I sent someone
an email today being like hey so uh I need to hire this position if you want to help me with
that starting next week oh to our HR person yeah yeah we have a dedicated HR person as far as I can
tell aside from um like okay I don't mean this like, a knock, because she does a lot.
Like, she did some work on, like, our GRSP program that we introduced and, like, some other stuff.
But as far as I can tell,
basically all she's done since she started
is, like, interview people, hire people.
Yeah.
Yeah.
We've been hiring so much.
Logistics doesn't have any computers anymore.
I heard about this problem.
Yeah, we have like no more laptops to give people.
We've got no more standardized workstations.
I think we bought every single one of a motherboard type that exists.
We just can't, we can't get computers.
Oh.
That is a first time problem for us.
Just for anyone watching. We can't get computers. Oh. That is a first time problem for us. Yeah.
Just for anyone watching.
Usually we've had so many samples come in that everyone's just running on sample machines.
And the rate that samples come in has always been high enough, but it's been fairly static.
Yeah.
So it was staying the same.
The rate of new people is going up.
I had to give my quadro in my computer to an actual engineer.
Why do you have a quadro in your computer i do a lot of solid works that's amazing um now some things i know we outstripped a long time ago like we've been buying cpus for at least a few years
now that makes sense um because you can't just use like old gen CPUs for a lot of what we do. Like Nick, on Floatplane,
there's an exclusive of Nick getting a new workstation.
So he got the Best Buy gaming PC
from our first Best Buy gaming PC video
like seven or eight years ago.
And he's been complaining about it ever since
because he's one of the most senior people in the company now.
And like newcomers get machines with like a ram stick that's worth as much as
his entire computer and he's like i'm like what do you even do emails he's like yeah but my computer
sucks i'm like yeah write an email about it so anyway we finally gave him a new computer
and it's the one from the best buy secret shopper gaming PC from like a week ago. Oh, I thought it was
from like way... No, so there's
an exclusive of Dennis
dressed up as Santa, bringing him his
new computer, and it's another
f***ing Best Buy PC.
Oh, man.
Poor Nick, dude. Yeah.
Love it. He rains everyone else
with gifts of merch and all this other type of
stuff and then... He can't even get a computer give him a trash computer um so anyway but like that was the norm
probably up until about three years ago that we would just use whatever we had kicking around
because like what it's a functioning computer what do you want like do your job right you got
a computer let's go but no now it's like i talked about it when i did the uh the video
recently like what computer would i buy because we do have to buy our computers now and um one of
the reasons is that while we probably have enough hardware to throw together computers for everyone
like in in inventory it would affect our ability to make videos. And those computers would be so random
that the upkeep on that fleet of machines
would be a nightmare.
Standardization is actually nice.
Yeah.
Well, your new solution didn't work either.
We're still struggling,
but we'll get through it.
I mean, I gave you guys the money.
I gave you money.
It wasn't enough money.
I heard money solves people's problems, right?
Give us more money.
Give us more money.
That's always the fix to the previous problem.
More money.
I need different companies to buy computers from.
That's actually the problem.
What?
Oh, because they just are like out of whatever we need to buy?
I want this type of motherboard for this chipset and we can't get it.
And so either we have like... eBay! whatever we need to buy. I want this type of motherboard for this chipset and we can't get it. Oh.
And so either we have like
eBay!
Three to five different
standard computers.
Ah.
Yeah.
Right?
That's not standard then.
Exactly.
It's all falling apart.
Make more motherboards!
Someone said,
I actually just thought about them
before I saw this message,
but it's,
they said, wow, that's a long one.
That pushed it all the way off.
How weird would it be if LTT went to Puget Systems for computers?
The problem is they're over the border.
Yeah.
So there's like huge issues there.
Yeah.
It's a pain in the butt.
So it's easier for us to just buy things here i uh i reached out to uh nick from logistics because my dad is going to be
making a donation to the company's inventory of a gtx 9800 oh okay yeah yeah which apparently
we're missing very nice and 9800 gtx ohX not to be that guy
that was before they reversed them
it looks amazing by the way
the old shroud and stuff
and I realized this
after I sent the message
but he's going to be
donating a card
that is definitely from work
so you're going to be getting it back that is definitely from work.
So you're going to be getting it back.
After he's like,
he's asked me what to do with these cards.
And I was like, I don't know.
And I reached out to Nick to see if work would need them.
And then I realized like a few hours
after I sent the picture,
I was like, wait, I remember that card.
I tested that card like back in the garage.
Somehow my dad ended up with it.
And then you tested it at home, I guess.
Yeah.
And then it probably got, you know, handed down from me to my dad at some point.
Now he still has it.
It's like a Twin Frozr 2.
I couldn't actually tell from the picture, but I think it's like a 560 or something.
Okay. from the picture but i think it's like a like a 560 or something okay but yeah apparently they both fit slots that are vacant in the like backlog of gpus so one is coming home and one is new
does everybody just check stuff out linus or like not i don't know i worked in logistics
things used to be a little more loosey-goosey back in the day. And Luke in particular probably got too much leeway.
I mean, he didn't get paid enough.
Like, let's be real.
I didn't have any money.
It's not like I could give you money.
But I had hardware.
And you like hardware.
Hardware's pretty cool.
And you know what's really funny is, like, even back then,
I would tell potential sponsors and, companies that we partner with would be like
no look because influencer marketing wasn't as big of a thing back then tech companies weren't
used to actually like paying money for advertising they they had tried to skate by on just the the
tech news industry being a bunch of enthusiasts living at home in their basements
or whatever um and just kind of compensating people in hardware like one reviewer famously
would ask for two of everything that they covered i remember this one to cover and one to sell on
ebay uh like it was it was a whole thing right and so i i remember telling like trying to shift
this mentality like look i can't pay my staff in in computer parts i need like trying to shift this mentality, like, look, I can't pay my staff in computer parts.
I need actual money to run this business.
And ultimately, we won that battle.
We actually, you know, are a successful, I think, company now at this point.
But it was actually a lie because at least one of my employees, I did definitely at least top up in hardware.
I did definitely at least top up in hardware.
I've obviously never sold any of it.
And theoretically, unless I lost things like that one,
they come back eventually.
But yeah, that is definitely true.
Okay, I'm going to pull you guys back on track.
Let's get through these merch messages.
Yeah, for sure.
Dan wants to go home.
You heard it here first.
I'm saving you from yourself. We're just hanging out with the people. It's fun. it here first. I'm saving you from yourself.
Kind of true.
We just like hanging out with the people.
It's fun. It's fun.
I got one here from Shane.
I said I'd buy two plaid shirts if you made it purple.
Got to put my money where my mouth is.
Last week you mentioned making a smaller screwdriver and showed a stubby version on social.
Glad you have it with you today, Linus.
Have y'all considered making one specifically for small electronics with a torque limit? I don't think we have a torque screwdriver planned right now. It's definitely
not impossible, but that it would not be, it's not on our roadmap. So if you see one and you
like it, go buy it. Don't wait for ours. Okay, got another one from Sam. Hey guys, do you have any experience with vintage display tech like Nixie tubes or ITS1A Thyrotrons?
That's a new one for me.
I've never heard of that, but it sounds amazing.
I want a Thyrotron.
Sounds like it's from Fallout.
Oh my God.
I would love to see a clock assembly stream.
Past Indicator sent me one of their Nixie tube clocks. My understanding is they, some time ago, acquired
a lot of inventory of these vintage Nixie tubes. They don't make them anymore, as far as I can
tell. Yeah, here's their site. We install original Soviet Nixie tubes from the 70s and 80s. I do have
a clock. I have one of their clocks on my desk. I think it's super cool. But beyond just thinking it's really cool,
the way that all the numbers are front to back like this
and they glow to illuminate and stuff like that,
I don't know really anything about them.
Yeah, it's super cool.
See all the layers of these filaments or whatever they are?
Only the active one glows,
and you can actually see it through all the others,
but each number is a discrete element in here.
It's like super cool.
Yeah, they're super cool.
I didn't actually notice how that worked.
Yeah.
Yeah, they're really cool.
And you can see like weird little like, you know, cost saving measures.
In Soviet Russia, dollar saves you.
But like the two and the five are the same thing.
Just ones like this and ones like, you know, this.
Yeah, okay.
Yeah, yeah, that's funny. Yeah, just little funny stuff like that yeah easier manufacturing oh yeah i know the
they're like the square versions of those cool yeah okay i've got one here from aaron i know
you're still trying to figure out your shirts but once you do would you consider doing a print to order for shirts no no no the quality is crap not
a shot no shot absolutely not uh it's just um we i'm stubborn and i think shirts should look good
and feel good and so we're not going to ship a shirt that doesn't look good and feel good. And so we're not going to ship a shirt that doesn't look good and feel good.
That was the whole reason that we ultimately went and built this whole creator warehouse thing was I was so tired of getting screen printed samples and then finding out that
people were getting direct to garment printed product that looked like garbage.
Your other question was, are you going to do a laptop slash shoulder bag?
It's really good.
We have one.
Leakier than a turned on faucet.
I know, right?
But the shoulder strap, okay.
Shoulder strap on laptop bags just sucks.
It never distributes the weight properly.
It always falls down or rides
up or like it slides too easily or not easily enough in the strap we nailed it i'm really happy
uh it's closely based on the our padded um straps for the backpack but tuned for obviously the different angle that it's going to be sitting
on your shoulder and man like everyone on the team's like super stoked like nick bridget
matthew me all the people who have like tried it oh it's good it's really good and because it's
designed by us it has room for a bloody charger in it right i've been seeing laptop bags that are all like nice and they look good.
And then there's just like, right in the middle.
It's like, oh my goodness.
I have always appreciated about Creator Warehouse and the LTT store about how they sell like
merchandise that is heavily marketed by a creator, but it's not like merch.
Yeah.
I really got to stop using that word good yeah we should
probably rename merch messages stuff like that because it's not that gives it association with
merch which is usually junk with a logo on it yeah it's not all some of it's good right ours
is good some other people's is good but in general i think the assumption that is made when you hear
merch is that it's junk with a logo on it.
And that's not what we sell.
We sell good stuff.
Hey Linus, I know you made some long video runs for your home computers.
Is there a noticeable latency hit from using optical to copper cabling?
No.
No?
I mean, it's speed of light.
Whether it's light or whether it's electrons running down a wire, it's functionally speed of light. And the converters are extremely fast. If you think you're noticing it, you're imagining it.
ever looked into tech used on construction sites like using lidar to measure the walls for window and siding or augmented reality to see the finished product when there's just the skeleton up
uh the the closest i think we got was in a somewhat controversial video the prepper pc
video where i think probably the most interesting content in it was when we got one of these like underground
conduit trackers so basically it's like a snake with a transponder on it and then a handheld like
like like divining rod thing for finding where that where that buried conduit is and it was
super cool um unfortunately i like i wasn't in touch with the company or anything i was just
using the tool so we didn't get to share a lot in touch with the company or anything i was just using
the tool so we didn't get to share a lot about how exactly it works or anything like that but
um i think that's about the closest we've been but yeah that actually sounds like a
like a super cool direction we could take things
hi guys question for luke have you considered doing native 1440p resolution on Flowplane?
Not really?
No.
Realistic, there's even some, I've been sent some screenshots of this.
I don't know, maybe it was from you, I don't remember.
But there's some video players in Japan that don't do their quality selection by resolution.
Yeah.
They do it by bitrate.
Yep.
Sweet. Our 4K it by bitrate. Yep. Sweet.
Are 4Ks more bitrate?
It's a little bit more complicated than that.
Sure.
But like you're just adding a selector between 4K and 1080 and then we have to transcode a whole new thing.
And like, I don't really see the point.
We don't actually get asked for it very often.
It's very uncommon that we do actually.
see the point we don't actually get asked for it very often it's very uncommon that we do actually i'm even a 1440p monitor boy and i don't care because i just watch in 4k like because you get
because you get more bitrate like they do specifically say their old laptop had a 1440p
display but struggled to decode at 4k that is such an edge case i think that to take on the storage burden of every video
at 1440p is just not um it's a laptop screen it's smaller just run it 10 it's gonna look fine our
1080 looks really good not all 1080 is created equal this is why some of those japanese players
do it based on bit rate instead of resolution yeah it's it's actually like pretty darn good
at 1080 yep yeah last curated one i've got here is from Devin.
Hey guys,
glad I could tune into the stream this evening.
Any plans to discuss the YouTube policy change
today that supposedly has a bunch of channels
suddenly demonetized?
Thanks.
I suspect neither of us knew about that.
I didn't know.
I also suspect,
yeah,
it doesn't seem like anybody.
I was not aware of,
um, this. Yeah, it doesn't seem like anybody. I was not aware of this news.
I don't see anything.
Yeah, I don't see anything right now.
I actually got a couple merch messages about this,
so I'm not entirely sure where this has come from.
YouTube policy change.
Okay.
How about just YouTube policy news?
I'm going to try searching for it on Bing.
Okay, so there's updated november 2022 more low quality content principles for kids and family content are now in scope for youtube
channel monetization taking effect in december 2022 that's the only thing i've found and that
sounds like it's uh maybe like adding I don't know
Well here's Bing
Nice
Let's go
Good job Bing
Oh wait hold on
Whatever this is
Change swearing rules
Retroactively applied
Apparently they did not like last wine show
Are there any changes
There are no changes to our policies
Um okay
So this very angry looking guy
Has a video
Apparently moist critical did a video about it
Oh okay
Okay
Well sorry
We don't know anything about it.
I am the one view on this video, apparently.
Oh.
Let's go.
This is what Bing is good for, though.
Surfacing something other than, you know, what everyone else was looking for.
Yeah.
I mean, in this case, I mean, it might not be necessarily the perfect resource for it,
but okay.
Yeah, Moist Critical has a video on it from three hours ago the perfect resource for it, but okay.
Yeah, Moist Critical has a video on it from three hours ago.
Huge YouTube change just ruined many channels.
I mean, I haven't watched it.
I know nothing about it, but maybe.
Yeah, I guess you guys can go check that out.
This is breaking, breaking.
And then I've got some potentials for you guys to have a look at if you want. Or.
Sure.
I think we've talked enough about tech companies not following through with promises logan d um thank you for sending in the message uh daniel e what do you
think the next shop slash it technician tool upgrade you could see need to improve is uh
flat end cutter multi-tool built-in device reset slash sim tool for cable management. I'm
not sure. We don't have anything on the roadmap right now for IT tools. Definitely more screwdriver
stuff coming down the line though. Okay, I'll go through these. I'll go through these pretty quick.
Everyone wants to get home. Theodore H, love the show. Have you considered doing an extreme
upgrade style show with some more gaming streamers like Stone Mountain 64?
It's tough to collaborate with people who are not local.
That's one of the reasons that Intel Extreme Tech Upgrade is with our employees, because
honestly, they're already a nightmare to arrange all of the procurement for and set
aside a shoot day for and, you for and get everyone on set and all the
equipment, blah, blah, blah, blah, blah. I mean, if it was in like Arizona or something,
whole other level, a whole other level. Now it's a three-day commitment for me instead of a one-day
commitment. And as you can probably imagine, I'm our biggest bottleneck a lot of the time.
And for what? It's completely the same piece of content so it's it's tough to
justify uh there's someone asking if we're if we have interest in checking out nasa i mean sure
but that's one of those things you have to show us something cool yeah it's kind of like the isp
like sure but i'm not just going to stand outside the building and be like, look, it's NASA. And it can't be something that you just show everybody on a normal tour.
Yeah.
It would have to be something where you're letting us go behind some closed doors,
which I seriously doubt is going to happen.
Yeah. This says something about private tour. I don't think I've ever taken a private tour
of anything. In fact, even when I went to Micron, when I went to Intel,
both of them, my tour guide offered to
show me things that could not be included in the tour and I said no don't waste my time
because for me I'm there to bring you guys along so if they're just showing it to me
then what's the point I might be down off camera but that's a totally different yeah that's this
I'm really into that stuff but that like that's not that i'm not into it i don't have a job to do yeah i'm just saying like it's not it's not going to
happen on camera basically so it's probably not what you're looking for but yeah yeah
thanks for offering though either way like i don't want to yeah i don't want to be like that
about it i've taken advantage of a a couple uh viewers that reached out about saying that they like could get me access to something cool, but I couldn't put it on the channel.
I went to go see a really cool laser lab in Sweden.
Really? That's cool.
I went to go do other stuff.
I happened to be in that area, and they knew I was there.
And they're like, by the way, do you want to come check this out?
And I'm like, yes.
That looks awesome.
So I don't know.
this out and i'm like yes that looks awesome so i don't know but um i actually hold on before we do any more merch messages i've got a few things on my little notepad uh shirt printing update we
already ended up doing uh backpack zippers uh still very much a work in progress um tinen was
on vacation for it's been christmas season and stuff tinen is the one who's on point for that. He was on vacation for a while and
stuff. There's some delays waiting for things to go back and forth. The entire Creator Warehouse
engineering team has had to spend a lot of time setting up their new shop. So when we did our
Creator Warehouse tour, that video is completely out of date now. What used to be the entire
engineer area is now completely like a
workshop. So they have an electronics area. They have way better 3d printers now and stuff. They
can do so much more fabrication and like rapid prototyping. And then they all have their desks
upstairs. And what was like the weird, like sweet area that used to be a living space for the
previous owner. So things have been delayed a little bit.
Tynan's on it.
We're going to find a solution.
We're having a hard time designing a cheaply fabricated plastic tool
to swap it out.
We're still confident that we can solve it.
There you go.
Richard G., the NASA guy uh reach out somehow like my twitter or um
even support at fullpin.com and i can just have joe to hand me the ticket info minus tech tips
at gmail.com is our other something like broadly available public facing email address that does
get checked if we can't if we can't figure out something for for work uh which if we can see cool things like if we could see if we could see how you guys deal with like data and communicating
with with things like that could be really cool if you guys were willing to let us see that um
but if it can't be on camera i'm also interested in going down personally um another thing that i
have in here um update on the person who called me out of touch for
thinking our printer is being dumb our t-shirt printer uh i responded to them and then last
i think it was last week i also talked about how i'm just going to be like shadow banning a lot
more liberally i did it like five times and i was like this is pointless so i give up um just so you
guys know i what i realized is like a this isn't going to do anything because
it's an endless flood of just like whether it's bad takes or whether it's just people going out
of their way to to view whatever it is i'm saying or doing in the worst possible light like it's
never going to stop and so if i if i wage a war against it, effectively, I lose. And so the
other thing too is that every once in a while, I mean, a stopped clock is right twice a day, right?
So if I shadow ban these people and they do come at me with some kind of valid feedback in the
future, I'm missing out on that. So I update for you guys, I blocked like four or five people
from commenting on the YouTube channel.
I would undo it actually, if I could.
I just have no idea how to even do it.
I just did it on mobile
and I don't even know what their names are anymore.
So sorry for the rest of you.
It's an interesting problem
because I can understand a lot of people
that are like, never ban anyone.
Open discussion is always best.
I've often been on that train.
But then you have to understand that any good thing ever is going to be ruined by humanity because people will see some structure like that.
Yeah.
Then ruined.
Yeah.
That's also true.
But yeah, people are going to see a system like that and go oh i don't get banned for any reason i'm just going to make this person's life horrible
by being just incredibly disingenuous and clearly obviously starting arguments based on things that
are obviously not true or obviously not said or obviously weren't the reasoning or the or the meaning of what that
person said or whatever else. And they just brutalize but banning people also does create
tons of problems. So I don't know, I the best solution that I have personally seen is the
community like correcting itself. And we've even talked about that before. We're like, I think this
conversation that we had specifically was about Twitter where someone will like tweet something
at us. And it's like, oh man, I really want to reply to this in a certain way, but I like
probably shouldn't. So I won't. And it's like taxing on your like emotional state. And then
you see some viewer just come out of left field and they're just like, bam. And you's like taxing on your emotional state. And then you see some viewer just come out of left field.
And they're just like, bam!
And you're like, thank you.
And I can't like your response.
I can't interact with it.
But thanks, bro.
Thanks for writing what I couldn't.
Yeah, that's cool.
Thanks, man.
So I don't know.
I guess that would be my only suggestion.
And you do see it happen. And I don't know that, I guess that would be my only suggestion and you do see it happen
and I don't know.
It is what it is.
Um, by the way, uh, this was, uh, this was the last note I made for myself to talk about.
Um, when we were discussing a Wondershare and trying to like bury those product pages
that can, and how the internet kind of never forgets, but only just
barely. It also does. This is a really interesting story. There was a Charlottesville weekly
publication called The Hook that closed a decade ago, but its archives lived on until its 22,000
stories were suddenly taken offline in June. If you guys want to learn more about this,
the Washington Post did an article about it uh former staffers have theories about its mystery buyer
but basically as far as people seem to be able to tell um it's because there was an article
about a rape accusation against this buyer who seems to have bought the publication just to delete it.
Whoa.
Wild, hey?
So this kind of ties into some discussions we've had really over the last few months
about the consolidation of the information that we're getting in the hands of of a very small few uh i saw a really
good like viral tweet a little while ago that was like if you're if you're outraged that you know
uh twitter has fallen into the hands of some like jackass billionaire i'll wait until i tell you
you know who owns facebook um who owns everything else Google app. Like that's one of the things I've,
I've talked to this before and I think people don't really understand my point.
And maybe it's cause I'm not saying it well enough,
but like people are super mad at Elon because he's public.
His biggest sin is saying the quiet part out loud.
Yeah.
There's so many more of them.
You shouldn't just be mad at only that one because he's really loud.
I mean,
it is obnoxious. Sure. And you can be mad, but that one because he's really loud. I mean, it is obnoxious.
Sure.
And you can be mad.
But there's people do it.
Okay.
I'm not defending him.
I need that to be clear.
And I'm not attacking him either.
Honestly, I don't care.
I hated Twitter before.
I hate it now.
Nothing's really that different for me.
It was on fire.
Now it's still on fire.
I don't care how big the fire is. It was still on fire. We didn's still on fire. Um, I don't care how big the fire is.
It was still on fire.
Um,
we didn't start the fire.
Yeah.
Um,
but like a lot of things that people go after him for,
it's like,
dude,
there's like just as bad or worse happening three feet to the left,
but they're not publicly talking about it.
So you think it's okay?
Like that's what, but what about is publicly talking about it, so you think it's okay? Like, that's...
What? But whataboutism is also
not a valid defense. Fair enough.
But I just don't think
that we should only go after
people that are more
public about their actions.
I think if you are against something,
you should be against it, and
focus less on the individuals
personally. But what do i know not much
hi linus and luke do either of you launch fireworks to celebrate
see ya
okay then do you um there's a lot of restrictions on them now yeah i don't like them like i don't
think you can oh you have a very like firefighter-y kind of background i always forget about that is
that because of that no like i know you were super into into i was into it now my my brother is one
officially which is awesome okay i wasn going to like dox that.
That's why I kind of approached that from a super weird angle.
I think it's good enough to be public now.
Yeah, congrats, by the way.
Great job, Rich.
Finally, finally.
You waited long enough.
He looks real good in a uniform.
He sports it really well.
Heck yeah.
He's rising to the challenge exactly how I expected he would.
What was I going to say? but that's that's not actually i mean that part's a bit of a negative but i don't think it
happens all that often to be honest especially at like sanctioned events or what about like
scaring animals or like i don't like that part okay i i also like oh you look up and it's this
part has always bugged me but you you look you're looking up at cool
explosion thing and sure it's cool for a little bit and then there's just all the like i don't
know the correct term but the like black smog that it leaves behind and i'm just like smoke i
think is the word you're looking for is it just smoke that smoke but it's like it's not a good
smoke but it's also like the emission from i don't think it's i don't
think it's just smoke well smoke is is just particulate matter from burning or whatever
so it's smoke yeah it's nasty smoke yeah and it lingers and it's gross and all the dogs freak out
and all the other animals freak out and people can't sleep properly and i'm just like there's
so many downsides to this fireworks are bad for veterans yeah because it can sound like
gunshots or explosions or whatever else because it is explosions i just edible whale on twitch
with the red hot take luke would have to buy fireworks to use them that is also we know that
ain't happening i yeah that is an issue fair fair uh but like i don't even really I've gone to a few fireworks shows
I never really care that much
I always liked firecrackers more
Which have been illegal here my entire life
So the only way to get them was to smuggle them
Have I ever told the story of me
I know it
Like getting detained at the border
For trying to smuggle firecrackers into Canada
I mean I guess if they caught you
You can tell the story
I know the story
That might be story time for
another day, though, just because it's getting pretty
late. I love
firecrackers. I love just, like,
bang! Explosions.
I've always been... I just like playing with cap guns
and stuff. I'm just
not into it. I don't want to, like,
ban it or anything, just to be clear.
Yeah. One of my favorites was called,
I don't know if it still
exists but it's called little dynamite and they're essentially like do you know what a like a black
cat is or okay well black cat's a brand but that uh just like little little it's like it looks like
a little tiny stick of dynamite um so colloquially we called those little tiny sticks of dynamite
with the little black cats written all over them black cats and he just kind of goes um we would we would disassemble like entire things of them so that you could use them
more lip bar i don't know if you want to uh see what teach people how to make explosives well no
no no no no no no no no because because they were designed with one fuse for like a hundred of them
so they'd go like but you could disassemble them
and just make them into like individual ones.
And of course I was an idiot teenager.
So I would hold them while I was lighting them.
Oh, wow.
Yeah, I had one go off between my fingers once.
They were numb for hours.
Anyway, my favorite though was one called Little Dynamite,
which was basically like the little black cat ones,
but waterproof, had a waterproof fuse.
Oh.
And so what I would do-
You could just terrorize fish.
Well, no, I mean, we didn't have any fish in our pond, so whatever.
Ah, frogs, okay.
I mean, the frogs were probably not impressed, yes.
But what I would do is
I'd stand on the shore of the pond,
light them and throw them in, and you could see them.
They'd go down and they'd make little bubbles.
Looks like a death charge.
And feels like it.
Because it's in the water, which is a non-compressible fluid.
Yeah.
It would actually transmit that energy into the shore all around it,
even though it's this tiny, tiny little explosive.
Interesting.
There's also lots of fun in like puddles and stuff.
You throw it in a puddle.
I mean, I love that stuff, but whatever.
They're not called M80s.
That's a completely different thing.
Yeah, yeah.
I forget who made them.
Little Dynamite.
Yeah, they're also from Black Cat Fireworks.
Here you go.
I don't know why you're confused.
This is it.
Little Dynamite.
Firework type firecracker. 100 pieces of the loudest cracker on them in the market no I think we all know who the
loudest cracker I was gonna go for it I I was I was going through my head like can I say this
not on twitch so I guess I'm about to be uh oh boy I'm about to get a suspension. Oh, geez.
Anything else we should go over?
Well,
there's still a few.
Okay.
Sorry.
Nathan says,
a budding YouTuber.
I have the media production covered,
but what resources advice do you recommend regarding all the backend stuff,
like legal or financial coverage?
I would say get an audience first,
figure that stuff out later.
Find yourself in a Vaughn.
Yeah, that couldn't hurt.
Claude, the Squarespace ad reminded me
of the time they got upset at Luke
for adding the build it beautiful slogan
to their WAN show sponsor readings.
Are there any other examples
of sponsors getting upset
for things said during sponsor spots?
Oh, plenty.
I mean, we've crossed swords with-
I don't think they were that upset
they had just retired that phrase and we're like can you please stop doing that yeah yeah it wasn't
too bad it wasn't too bad claude jimmy says i'm old and remember the days of leo laporte leo
laporte still around remember the days of leo laporte that's like when someone asked weird
al you know who do you think this generation's weird al is and he's like me obviously brutal um why haven't you
collabed with him yet i've never actually met him we also don't like you mentioned earlier you kind
of need to be like right here to be able to collab with which is why we don't have a ton of collabs
because it's like a lot of work a lot of creators are on an extremely demanding schedule now you
add a bunch of flights into it and all this other type of stuff it's difficult um also why don't you ever say quick bits on tech linked what's that about
i just i don't know i remember telling riley like nine years ago that i thought it was a dumb name
or something and that i wouldn't say it or something and then people thought it was hilarious
that i wouldn't say it so that's the only reason I do it now. I don't even care. I've forgotten. I've said it a couple of times.
James says,
I currently mostly trust my 11 year old son
to go online without supervision,
occasionally checking his Chrome and YouTube history
to reassure myself,
but feel a bit guilty for doing so.
Linus, how do you feel about monitoring
your kid's online activity?
Checking the history of the browser
is not really doing that.
So yeah, they can delete that, you know.
I do it utterly shamelessly and the um
the the way that i justify that to myself is i tell them i'm gonna do it
i tell them i don't want to do it and i only ever actually do it if they give me some reason to
distrust them um but yeah no i mean that online that online activities gotta be, gotta be monitored.
My kids are not allowed to install apps without me specifically approving them.
Like my, it's funny having a tech savvy parent is a double-edged sword.
On the one hand, my kids have everything like their own gaming computers, uh, Nintendo switch,
a projector home theater.
Like we have like three separate TV areas in the house where you can watch
a movie um we got like wicked fast internet blah blah blah like you name it my kids have got it
they two of them have their own phones already even though they're 10 and 8 um but let me tell
you that's locked down so So, I don't know.
It's tough.
It's tough.
Finally, Anonymous says,
question for Luke.
For someone transitioning
to software product management
from non-tech product management,
any suggestions
on how to get up to speed
to follow the software conversations?
That's tough. software moves really fast and everyone is extremely opinionated
about all of the directions that it's moving in um
oh wow from a non-tech product management.
Oh, shoot.
Okay, while you're thinking, I accidentally just did the wrong thing with one.
I think we have a women's VNet coming soon, Dor.
It depends how close to the dev teams you're getting.
If all you're doing is like requesting features and someone else handles all the actual stuff,
setting up tickets, doing blah, blah, blah, blah, blah, blah, blah,
then I think the main thing you need to understand
is timelines are messed.
Timelines are especially bad. I don't know if
this is a grass is greener situation, to be fair, but I find timelines in web development to be
especially bad because there's so many other things that can happen that can screw up what
you're working on. I've heard some from some buddies that work in like embedded systems and
stuff, that it's less chaotic, because you pick what you're working on
and then, oh, they release an update.
Okay, whatever.
Your system isn't going to get it.
So who cares?
When you're working in web dev,
it's like, oh, okay.
iOS randomly decides
that they're going to start interpreting something
in some different way.
And it's like, well, you better update
because all your stuff just broke.
So that can be really frustrating and that can happen in the middle of a development cycle. So you can be like,
we are 100% certain, without a doubt, this is never going to happen. But let's say that we are
100% certain without a doubt that it will take us 3.7 weeks to do this. And then three weeks in,
someone completely unrelated to you, and there was no way you had any idea of knowing this is
going to happen, update something. And it means you have to do a full rewrite. And it's just like,
oh, or not maybe not full rewrite, but you have to refactor some fairly significant portion of
the code to be able to work better because they got rid of certain functions or they got rid of
they did whatever else and it can be extremely frustrating. So the main tip that I would do
is add two weeks or double
any timeline you ever hear
from any developer.
And this is not trying to be mean
to the developers, like seriously.
They're great.
They're doing their best.
They are.
But just trust me, do that.
If it's a short timeframe, add two weeks. If it's a short time frame, add two weeks.
If it's a long time frame, double it.
Like just do it.
Because the over-promise, sorry, under-promise, over-deliver thing is a good way to go pretty much all the time.
Because it's easier to give more than people expect.
It's harder to take back from what people expect.
And you're going to have issues.
Log 4G, anyone?
Yeah, yeah.
Stuff like that can also happen.
And that can just mess you up.
Like the world of software.
Spectre and Meltdown.
Spectre, Meltdown, all these different things.
You can have expected timeframes.
You can have perfectly laid plans.
Just get obliterated by something that you
had no way of foreseeing so don't try to tie to reasonable timelines given by developers because
developers are going to approach it in a nothing goes wrong sense because how you can't plan you
want you want them to predict that this is going to happen that's
not going to happen so like this is why we don't read youtube chat by the way
so so let them let them put out their prediction and then build in the error for them
um and and try to go to bat for your dev team when it needs to happen
because working on,
I'm answering this for way too long, sorry,
but working on the type of things
that they have to work on
where they're sitting there.
That's literally the last one.
Sorry.
Okay, it's my last point
and then I'll let us go.
They're going to sit there working on
solving broken things all day
that was very likely made by them,
which can, in a lot of cases,
be a fairly emotionally grueling process. And then someone up the chain is going to come knocking.
And while they've been bleeding on their own code, trying to solve these problems for a week,
you should try to be the one to answer the door and answer the question as to why it's not ready
yet instead of them. Just free them up from that.
Those would be my points.
All right.
I lied.
I have one last thing.
Brian Lovelace in Floatplane Chat asks,
in your home theater setup,
why did you go with a Denon versus a more robust solution
like the Monoprice Monolith HTP-1?
I know the HTP-1 doesn't have HDMI 2.1, just 2.0,
but the ease of use and D-Rack compatibility
seem better than your denon choice
i wasn't going to not have 4k 120 hertz like it's i i intend to hook a gaming pc up to it and
like it's a high refresh rate monitor monitor projector so nothing that didn't have hdmi 2.1 was even remotely in the running.
Not even sort of a chance.
Makes sense.
And I think that's pretty much it.
Thank you for tuning into The WAN Show.
We will see you again next week.
Same bad time, same bad channel.
Bye!
Oh, we cleared the queue got him oh it's in my other pants that makes sense
i changed pants on stream yeah which is fine
the stream that was sponsored by sea sonic manscaped in square space