Young and Profiting with Hala Taha - Gabrielle Bosche: The Misunderstood Millennial | E82

Episode Date: September 28, 2020

Why are millennials so misunderstood? They’re known to be lazy, disrespectful, entitled, and the list of negative characteristics could go on and on. Today, our show features Gabrielle Bosche, a Mil...lennial Expert, and Millennial herself. She is the founder and President of The Millennial Solution, an international training and consulting company bridging the generation gap. She has worked with Fortune 500 clients and even the U.S. Navy to help them understand how to understand and work with Millennials.  We will dive into her background and influences she had, what being the #1 Millennial Expert actually means, characteristics of Millennials, and debunking common myths about them. Whether you are a Millennial yourself or work with them on your team, this is an episode you won’t want to miss!   Social Media Links:   Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com   Timestamps:   0:50 - How Faith Influenced Gabrielle’s Beginnings 3:31 - Pageant Learnings 4:43 - Where Gabrielle’s Drive Comes From 7:20 - How Gabrielle Landed the U.S. Navy as a Client 11:14 - Why Gabrielle is the #1 Millennial Expert 14:37 - Definition of a Millennial 16:30 - Characteristics of Millennials 17:58 - Differences between Gen Z and Millennials 20:45 - The Millennial Myths  22:45 - Advice for a Millennial to Make Good Impressions 24:57 - Advice for Other Generations to Embrace Millennials 26:57 - Is There High Job Turnover Within Millennials? 28:45 - What do Millennials Value in Their Jobs? 31:24 - Why Millennials Strive to be Entrepreneurs 34:34 - Types of Millennial Entrepreneurs 38:21 - Gabrielle’s Secret to Profiting in Life   List of links to resources mentioned in episode, suggested reading & social media handles:   Gabrielle’s Book, The Purpose Factor: https://www.purposefactorbook.com/order38253775 Gabrielle’s Instagram: https://www.instagram.com/gabriellebosche/ Gabrielle’s LinkedIn: https://www.linkedin.com/in/gabriellebosche/ Gabrielle’s Website: http://gabriellebosche.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:51 Welcome to the show. I'm your host, Talataha, and on Young and Profiting Podcast, we investigate a new topic each week and interview some of the brightest minds in the world. My goal is to turn their wisdom into actionable advice that you can use in your everyday life, no matter your age, profession, or industry. There's no fluff on this podcast, and that's on purpose. I'm here to uncover value from my guess by doing the proper research and asking the right questions. If you're new to the show,
Starting point is 00:01:20 we've chatted with the likes of XFBI agents, real estate moguls, self-made billionaires, CEOs, and best-selling authors. Our subject matter ranges from enhancing productivity, had again influence the art of entrepreneurship, and more. If you're smart and like to continually improve yourself, hit the subscribe button, because you'll love it here at Young and Profiting Podcast. Today on the show, we're chatting with Gabrielle Bosch. Gabrielle is one of the most booked millennial motivation experts in the world.
Starting point is 00:01:50 She's the founder and president of the millennial solution, an international training and consulting company bridging the generational gap, working with high-profile clients such as Microsoft, Audi's Volkswagen, and the US Navy. Gabrielle has written several books focused on millennials, including the five millennial myths, the millennial entrepreneur, and keep them longer. In this episode, we'll learn key characteristics of millennials and we'll debunk common myths about them. Whether you're a millennial yourself
Starting point is 00:02:20 or work with them on your team, this is an episode you won't want to miss. Hey Gabrielle, welcome to Young and Profiting Podcast. Hey, thanks for having me on. Of course, we're looking forward to this conversation. You are America's number one Millennial expert and most of my listeners are Millennial, so I know they're going to love this conversation. You've worked with a number of high profile clients, Microsoft, Audi's Volkswagen, the US Navy. That's super impressive to me.
Starting point is 00:02:51 And I'm always curious to know more about people's come-up stories, how they became so successful, especially you at such a young age. And I know that religion actually played a big role in that for you. We don't typically talk about religion on this show, but since it was such a foundational piece
Starting point is 00:03:10 in terms of why you actually got started and the work that you do, I'd love to hear more about that, hear about how faith played a role in your come up story and learn how you became America's number one, Millennial Expert. Yep, awesome, well, very cool. I'm super excited to spend some time with you and your listeners. It's so true that my faith was a really important part of my coming up story. And a big part of
Starting point is 00:03:34 that was when I was young, I recognized that a lot of leaders of older generations in the faith community were trying to reach young people. And they were scratching their heads, they were frustrated, and they were like, what's wrong with you kids? And I kind of just noticed a hole in the market. So at 17 years old is when I wrote my first book about how leaders of older generations can reach and engage with a younger generation, and it kind of took off from there.
Starting point is 00:03:59 I always tell people when they're looking at starting a new business or a podcast or a new idea is to niche early because really niching early for me provided so many open doors that really wouldn't have been possible in any other instance. And so a lot of folks will say, well, I really just want to help everybody. I want to help everyone with everything. And I call that the Miss American answer. It's a terrible business model and frankly, it just doesn't work at all. So I niche really early recognizing that leaders of older generations
Starting point is 00:04:30 needed to have a translator, someone who could help them better understand the next generation. And that's really where I started, where I focused my studies, and ultimately where I've written my five books and why I'm talking with you here today. Very cool. And speaking of Miss America answer, I know that you used to be involved with Pagins in high school and I think college. So that's really interesting. We actually have that in common. I was mistellented teen New Jersey.
Starting point is 00:04:59 I'm gonna go out in the day. Haha. Sorry. I said, well, yeah. Oh yeah. I thought that was so fun, man, it is, it's a really cool experience. I've met some of my closest friends through pageants. I did my first pageant in high school as a dare. I was like total tomboy where backwards
Starting point is 00:05:15 hats to school constantly and my girlfriend at the time was really, really into pageants and she basically just dared me because she knew I'd kind of do anything she dared me to do. And I ended up tripping on stage, dislocating my knee, definitely didn't win, but I learned, never won how competitive I am. So it was really good for me in that regard, but also to just what a cool community and a cool platform it is for people. Yeah. Being in pageant was, I only was in one Pajant. I didn't, I would like saying Mandy Moore for my talent and crushed it. Besides like realizing that you were competitive,
Starting point is 00:05:52 like what else did you learn from your Pajant days, like anything in terms of stage presence or something along those lines? Oh my gosh, so much. So a big part of Pajant's obviously, at least my Fnipert part was the interview process where you get to chat, you have a platform, you get to talk about kind of what's most important to you.
Starting point is 00:06:09 And now as a public speaker, I speak around the world, I have a TEDx talk, I get to speak with amazing leaders and the military. And I always are coming back to my Pagent days because it actually really helped you understand how to answer quickly, answer effectively, and kind of look like you're having fun while doing it. Because sometimes folks will ask you questions. And I've, I mean, being an expert on millennials, I've had people say the most inappropriate things, angry things. I mean, you, you think of it. I've heard it on stage. And so I think my pageant prep has probably helped me have a bit more poise. And I probably would have, if I had fun through it.
Starting point is 00:06:44 prep is probably help me have a bit more poise and I probably would have if I had fun through it. Oh that's awesome. So you just mentioned previously that you wrote a book when you were 17, like that's quite young. I know that you started your first company when you were 25. So again, very young to be an entrepreneur. How did you have so much drive-in focus at such a young age? I think I remember reading that you saved up $2,000, working at a frozen ice cream shop or something to write your first book to get the money, the funding to write that. How did you have so much drive and kind of like responsibility? Because most people, when they're, you know, a freshman in college, 17, they're spending $2,000 on new clothes, booze, and partying, you know? And so why are you so different?
Starting point is 00:07:26 Yeah. Well, I think part of it was just kind of knowing that I had a message inside of me, I think as a generation, we are all really driven towards justice, driven with a passion inside of us. Like no one taught us that it's wrong that human trafficking exists or like kids in African need water. I mean, what pick an issue, this generation is really passionate about it.
Starting point is 00:07:48 And so I think as a generation, most of us kind of have that drive. From a younger age, I think that I was just really empowered to pursue it. My parents are both entrepreneurs. I didn't want to be an entrepreneur. I did the opposite of being an entrepreneur. I started working for the government outside of when I finished my undergrad. And it kind of just got to a point where I recognized that if I was going to be true to myself and true to my purpose, that I was going to have to dig down deep, be willing to put in the time, put in the sacrifice of, you know, not going out, not having a super fun
Starting point is 00:08:21 time even in college and after. But I was really obsessed with finding a platform to be able to help people. Do you ever look back and wonder like, oh man, I missed my best years growing up, I grew up too fast. Do you ever think about that? I definitely don't.
Starting point is 00:08:38 I think that really so much of who I am today is just because of the kind of intentionality that I had with everything. I think that a lot of young people, we give ourselves too much grace saying like, oh, I'm just in my 20s, you know, like 30s, the new 20. And I think we really rob ourselves of impact. And that doesn't mean that you don't have fun and you don't, you know, go out with your friends and have a good time.
Starting point is 00:09:00 I mean, that's definitely a part of growing up. And I did that. I still do that. I'm only 31. But I think that when you become so obsessed and addicted to the transformation of helping other people, when it's doc success, and you recognize that the only way that you're going to be happy, fulfilled, ditch anxiety and depression, the only way you're going to get there is when you are obsessed with helping people. Yeah, totally. I completely agree. So let's talk about some of these high-profile clients. You had clients like the US Navy. I think they were your first client right off the bat.
Starting point is 00:09:33 So tell us a story about how you snagged them as a client. Yeah, that was definitely one of my most kind of surprising clients. So at the time I was working as a fundraiser at a nonprofit and I was the worst fundraiser ever. I was like, if you wanna give, you can, that's fine. If you don't, totally fine. Like I'm just the worst fundraiser. And I was at this networking event, and I think I just finished my second book,
Starting point is 00:09:58 Five Millennial Myths, and there's a woman at the networking event, and she said, well, you know, what do you do? And this is one of my most defining moments in my career because instead of saying what I did for a living, I said who I was. So I could have said I'm a terrible fundraiser. I second asking people for money, which would have been true. But instead of saying that, I said who I was and I said I'm an expert in millennials. And just having a clear expert statement change to everything for me. Because a lot of people will come to me now and they'll say, well, Gabrielle, I can't call
Starting point is 00:10:27 myself an expert. I'm, you know, 20-something or I don't have a PhD or I'm not recognized by my industry. But all an expert is, is someone who knows more about a subject than anybody else in the room. And you can't worship yourself an expert for other people, not for you. So I didn't need to be called a millennial expert for me. I still don't, for me, I really don't care. But that's like going into a doctor and saying, it's OK, you don't need to be the expert. I just hope that you're pretty good at this.
Starting point is 00:10:55 You would never want someone to cut into you who just says, oh, I'm not the expert. So we call ourselves experts so that the people that were supposed to help have confidence that we have that solution. So when she asked me what I did, I said, I'm a millennial expert and she looked at me and instead of doubting me, which I totally had the imposter syndrome moment where I was like, she knows I'm lying, she's totally gonna call me out, she'll laugh, all of those things. She didn't do any of those things. She simply said, wow, we could really use you. And I was like, oh, okay,
Starting point is 00:11:25 well, where do you work? Thinking she was going to say some consulting firm. It was DC, so who knows? And she said, I work for the Navy. I was like, oh my gosh, like of the United States. Yes, of the United States. And so that was my first client. I've had the opportunity to be on over nine different naval bases work with the US Air Force, work with the 37th Training Wing, and just had incredible opportunities all because of that one moment
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Starting point is 00:17:22 This is Possibility powered by Shopify. Wow. I'm so glad that I asked that question. I did not know about that awesome story. That's really cool. You know, it's a couple lessons there. First of all, when she said we could really use you, you didn't say like, oh, no, no, I'm not ready. You kind of embraced it, right? You obviously went for it and had that confidence and kind of sold yourself right then and there instead of kind of hesitating and being like well actually I don't have the resume to back that up or I've never done this before because at that point you've never that was your first client you've never done it before and you have to learn as you went go along and I think that's a big lesson
Starting point is 00:17:59 for everybody because a lot of people think that they need the the previous experience before they can actually get started and it's like no you can kind of just learn as you go and make it happen. A lot of entrepreneurs are making it happen as they go. They don't really know their end point or didn't have the processes before they actually started. So I think that's really cool. Cool. So speaking of being an expert, you just mentioned that you weren't necessarily like, you have not a loose definition of expertise, but you were generous with yourself at that time
Starting point is 00:18:28 in terms of calling yourself an expert. So since then, as of now, like you are America's number one millennial expert, what research have you done? Like what do you have to like back up that statement before we get into the meat of this interview where we really talk about millennials? What makes you America's number one expert on millennials?
Starting point is 00:18:47 Yeah, when I first really kind of established myself as an expert in millennials and very much to your point, I think a lot of times as young people were taught to fake it until you make it. And I think that that's terrible advice because I think that it means that you're going out there and putting subpar content out there being that you're going to trick someone long enough that they pay you. That's not at all what it needs to be an expert. Again, everything's about helping people. So when you know that you can help people, it's actually unjust for you to not call yourself an expert. Because if they're not going to hire you, then they're going to hire someone
Starting point is 00:19:18 else who doesn't have your story, doesn't have your experience, doesn't have your brilliance, doesn't have the unique way that you would be doing things. And that's really, I think, one of the powerful parts of knowing your purpose is that your purpose is that permission that a lot of people, I think, are waiting for it to really walk into who it is that they're supposed to be. And I think especially as a generation, we're taught to ask for permission,
Starting point is 00:19:41 like permission from our parents or our partners or another degree that we're not quite ready yet. We're on this hamster wheel of trying to go to the next level and level up and we're really competitive, I think, as a generation, which I think is a superpower. But it's also too, Kryptonite, as well, where there's this arms race of education, where it's like, I need the next certificate, I need the next thing, I need the next gig to kind of keep going. For me, my expertise really developed over the 13 years that have been studying millennials,
Starting point is 00:20:14 and not only understanding who we are as employees, which is really my first niche. I teach people in our programs how to find your primary and your secondary audience. So my primary audience was millennials, but it did not take very long to realize millennials were not going to pay me for my expertise. Or like me. So that's when I identified my secondary audience, which was their employers. So I still wanted to help young people, but I couldn't go directly to them because I didn't have, I didn't have the access and they didn't have the income.
Starting point is 00:20:46 But their bosses did. And so I started working with these major brands, these major companies like Audi, Expedia, Comcast, helping them understand how to reach the next generation and still meet my audience that I really wanted to help. So over the 13 years, we've done everything from working with major brands on how to market to millennials developing social media campaigns, working with the US military on recruiting the next generation. And now we get to spend a lot of our time looking at millennials as managers and leaders
Starting point is 00:21:15 because we're not just the interns anymore, which I think a lot of people assume, oh, you're a millennial, you're 19 or 20. It's like, no, we're almost 40. So how many leaders understand that the next generation leads differently? And then helping us is the next generation understand that we lead differently. And it's really okay.
Starting point is 00:21:34 So that's where a lot of our research has really been is on generational leadership theory, is helping people our age understand, we lead very democratically, we want more input, we believe in flat leadership structures, and how do we communicate that to a world that doesn't see a leadership the same way that we do. Well, I'm going to dig into all of that, especially millennials in the workplace. So let's just kick it off.
Starting point is 00:21:59 Let's kick it off with getting some clear definitions. How do you define millennials? What's your definition there? Yep. So the data that we use is what the US Census Bureau uses and now PUS and alignment with it as well, which millennials are born between 1982 and 1996. Okay. So like you said, I think the higher end of millennials are probably like 37, 38. Yep. Yeah. So one of your unique selling points is that you are a millennial who is talking about millennials. At least when you first started, is this still the case? Are millennials still not talking about millennials?
Starting point is 00:22:35 And if so, why don't millennials talk about themselves? Yeah. I think that's probably more people who are coming up through the ranks. We have a certification process and we certify a lot of people to talk about millennials, because we found a lot of people were passionate about bridging the generation cap, but they didn't have the research, they didn't have the business structure, the business model, or the certification. So we really kind of have established ourselves in that niche as well, but I think the millennial
Starting point is 00:23:02 moniker is something that as a generation, we don't necessarily rush to, because millennials were not dumb. We read the news, and it seems like every other day there's an article about how millennials are ruining the diamond industry or napkins or Harley Davidson. The business insider always seems to have some new article out there about how we're impacting the economy negatively. So I think a lot of young people have been pretty smart to veer away from using that term, but it's something that, you know, me and my organization of Lennel's solution, we obviously embrace because we think that it's a super power of young people that we ask questions not to challenge, but to improve. We are obsessed with justice. We want to be a part of making the world a bigger and a better place, And we're bringing really positive changes to organizations.
Starting point is 00:23:48 Yeah. So you just touched on some characteristics. Can you go in deeper in terms of like panel millennials act, what are our key like attributes? Tell us more about the characteristics of millennials. Yeah. I mean, the big one, I think, for this generation is that we're just as oriented
Starting point is 00:24:05 that everything that we do is really centered on core justice principles. And like I mentioned before, like no one taught us that it's, you know, not right that, you know, people don't have access to clean water in Africa or human trafficking exists in our own backyard here in the United States. No one sat us down and said, that's not right, you should do something. But there's just been this kind of voice inside of us as a generation that we rose up and we said, we wanna use our collective voice, we wanna use our technology, our connections,
Starting point is 00:24:35 the brands we buy, the coffee we drink, everything millennials do really is a reflection of our values. And I think that that's really, really powerful. And brands who are embracing that are doing incredibly well, because they recognize that millennials unlike other generations are really brand ambassadors
Starting point is 00:24:53 for everything we consume. So when I buy a cup of coffee or have a t-shirt on or go somewhere on vacation, it says something about me because I'm using my platform to share my values with the world. Yeah, yeah, I completely agree there. I mean, just look at everything lately in terms of like social justice, Black Lives Matter, you know, everybody's really rallying around that.
Starting point is 00:25:15 From my perspective, though, I feel like Gen Z really is like the justice generation. What can you say about them? Like, how do we differ between Gen Z, millennials, and Gen Z? What can you say about them? How do we differ between Gen Z millennials and Gen Z? What can you say about that? Yeah, there's a huge differentiation. Gen Z is born after 1997. And so sometimes they get kind of lumped into younger versions of millennials, but they're completely different generation. And one of the biggest differences is just the role technology place. So older millennials or elder millennials, remember what it was like to have dial up and place snake on our Nokia
Starting point is 00:25:49 and what blockbuster was. And so we remember technology as it became ingrained in our everyday lives. Younger generations like Generation Z don't remember that transition. They just remember it being an ever present mobility inside of how we live, work, and play. So, Generation Z is, you're right, absolutely aligned with justice as well,
Starting point is 00:26:12 which is a pretty standard characteristic of younger generations, but what's different about Generation Z is how they're using their collective voice. So millennials are much more collaborative of where it's like, hey, let's get together and work on this or hey, what do you think about this and We're constantly collaborating trying to get input. Whereas Gen Z because they grew up in a digital age where Distance was everything from schooling to gaming to relationships. They're much more likely to do things on their own So they're not nearly as collaborative which can be a superpower and also to, you know, kryptonite as well. So we care a lot about a lot of the same issues, just because of the time in the space that we're in, because of what all of these nations around the world are experiencing when it comes to social justice issues, economic impact, access to health care. I mean, all of these issues are really impacting all of us on a global scale. So we care about them, but how we handle them
Starting point is 00:27:08 and the solutions that we provide are going to be different based off of our generation. That's so interesting. I find that so interesting that we're more collaborative in terms of our working style and getting things done where they like to do things internally, especially with COVID going on now. It moved last a while. I feel like they'll really get even more introverted. It's so interesting how different generations kind of take different attributes and quality.
Starting point is 00:27:35 Okay, so you say that millennials are one of the most misunderstood and mislabeled generations in history, there are a number of incorrect assumptions and bad associations that people make about millennials. You mentioned a few before, and you actually wrote a book. I think it was called the Five Millennial Miss. So tell us about these millennial myths and can you debunk them for us? Sure. Yeah, I don't know if I'll have time to go through all of them,
Starting point is 00:28:02 but the biggest one, yeah, the biggest one is that millennials are entitled. And I hear all the time from parents and grandparents, executives, recruiters. I mean, you name it. Everyone is saying our generation shows up and expects the world to be handed to us. And what I've found through all of my research is it's not that millennials are entitled. I call it ambition misdirected. So we're a generation that from a very young age, we were told, but you can do anything that you want,
Starting point is 00:28:29 and you can be anything that you want. And so we have really high levels of confidence about our ability to impact others and impact the world. And so we listened and we finished high school or college or grad school, and we're now in the marketplace and guess what? We think we can do anything that we want and be anything that we want and so that's really frustrating I think for some leaders who are used to a younger generation who has kind of accepted as a norm
Starting point is 00:28:56 You know wait your turn Don't speak unless you're spoken to and we just have a younger generation that's much more bold and much more confident in our ability to Actually develop solutions that can help other people. So it's a huge misconception that is really hurting leadership at all levels, whether you've got 12 people in your company or 12,000, when you don't recognize that the younger generation has and fresh set of eyes has a different take on things and can really provide some incredibly positive change inside of organizations. Like we see it all the time where young people come in, we develop programs for them of how they can effectively provide feedback to leadership on ways that they can improve,
Starting point is 00:29:35 and they save the organization millions of dollars. So it's a really powerful platform when young people learn how to effectively and most important respectfully share their opinions about how things can positively change. Let's touch on that a little bit. So what would you say to a millennial who is getting pushback at work where people think are thinking that, you know, they're trying to change things too quickly, they're acting to entitled, they're acting like they earned it, they're acting like they earned something before they actually put in the work. What advice would you give them in terms of
Starting point is 00:30:09 making a better impression with their bosses who may be baby boomers? Yeah, if you're in that position where you've got great ideas, it doesn't seem like people are listening to them or you're getting labeled as entitled or the kid or whatever that is that older folks are doing.
Starting point is 00:30:25 There's really a couple things that you could do. Number one, finding out how change is adopted and the organization is really important. So why people think that we're disrespectful is because we don't take the time to learn the way of the world. So a lot of times we're coming into organizations and we're like, why is it this way? Why is it that way?
Starting point is 00:30:43 And why is it there an app for this? Like, it just doesn't make any logical sense for us. And that comes across as disrespectful. So ask questions, be curious, find out kind of why the best practice is the best practice. That's gonna be really important. Number two, find early adopters. So people inside of the organization
Starting point is 00:31:00 who believe that change needs to happen, but maybe they've been there long enough that they're kind of tired and don't want to start something new. So find other people that you can partner with who can help support you. And third, I think being consistent and not taking it personally. I think a lot of times as young people,
Starting point is 00:31:18 we can because we're excited. We're like, oh my gosh, I have this great idea. We should try this, we should do this. Like let's change the platform. And it's so well-intentioned. And when it doesn't get adopted, we think, well, they don't like me. Well, the truth is they either don't like change or they don't like the idea. So removing your personality from the proposal, I think, is such an incredible way to make sure that you push through some of that negative feedback on the front end because as humans, we're all kind of designed to resist change.
Starting point is 00:31:45 So see it as an opportunity to prove them wrong and maybe prove yourself right. Yeah. And then on the flip side, we have listeners of all ages. So for the baby boomers listening out there, how can they better accept their millennial workers when they have a new idea? So when it comes to a baby boomer,
Starting point is 00:32:04 it's really embracing the next generation. I think part of it is not placating us. It really does drive me crazy. One of people with older generations are like, you know, good job, kiddo, or you know, for a young person that's really great. Like when you attach an age to an idea, you discount it, even if it is well intentioned.
Starting point is 00:32:23 Think about it in reverse. Like think about if we were working with older people and we're like, great job, run an old guy, or like, hey, dinosaur, we would never do that because it's disrespectful. So ageism works both ways. So if you're older and listening to this and you really want to engage with the younger generation,
Starting point is 00:32:41 engage with them like adults, have conversations with them like adults. This is a generation that we're raised in very democratic households where our parents asked us where we wanted to go on vacation and what we wanted for dinner and what we wanted to, what color we wanted to paint our rooms. So we've had a voice and we're comfortable speaking with adults just from a younger age. So now that we're in our like 20s and 30s, don't you know, attach that kind of ages a moniker, even if it's well intentioned, and just engage with them, incentivize them to
Starting point is 00:33:11 come up with new ideas, and set expectations about what happens if it is a crappy idea. Like, yeah, sometimes whether you're 22 or 62, the idea is stupid, and it's not going to work. And that's totally fine. So set expectations around what failure looks like, and what stupid and it's not going to work. And that's totally fine. So set expectations around what failure looks like and what happens when it's a crappy idea. So that way people aren't afraid to come up with new ideas for the future. I think that's a really great advice.
Starting point is 00:33:36 So I think a lot of people have the assumption that millennials are disloyal. We don't stay at a company for more than three years, I think it is. And we cost America billions of dollars from our high turnover companies. So tell us more about this trend. Is it true, first of all, do we ditch companies after just a few years? And what do you have to say about people calling us disloyal? Well, it's not anything new that younger generations tend to move on at faster rates. So even generation X was moving on within five to seven years at younger rates,
Starting point is 00:34:13 younger ages, I should say. But yes, millennials are a very disloyal generation when it comes to I guess on paper. So like if you're a recruiter, you're looking at someone's job experience, and you're like, oh my gosh, you've been here for 16 months or seven months or whatever. And it's a shame that most companies don't understand that it's not the millennial he's choosing to move on. It's oftentimes a lack of expectations that are being set. So we run hiring panels for companies all over the world. And I've never met a young person who's like, you know, I really like job hunting. You know, I'm really, really good at updating my LinkedIn. Or I'm really into, you know, doing interviews
Starting point is 00:34:51 on the weekends, like no one likes doing it. But as a generation, we're willing to move on to leave the safety and security of where we're at and try something new. Because we either feel like our voices that heard, we're not paid what we should be getting paid. And we don't feel like we're having the impact that we're supposed to be having.
Starting point is 00:35:11 So as an employer, if you have clarity about those three things before you hire them, you're not going to have a retention issue with the next generation. So yes, millennials move on. But I think it's more of a fault of companies today, not knowing how to keep them. Then it is a generation willing to cut ties and switch jobs at the, you know, first flight. Yeah, bam. If you're ready to take your business to new heights, break through to the six
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Starting point is 00:36:51 On the Kelly Road show, you'll learn that it's possible to have it all. Tune into the Kelly Road show as she unveils her secrets for growing your business. It doesn't matter if you're just starting out in your career or if you're already a seasoned entrepreneur. In each episode, Kelly shares the truth about what it takes to create rapid, exponential growth. Unlock your potential, unleash your success, and start living your dream life today. Tune into the Kelly Road Show, available on Apple Podcasts, Spotify, or wherever you listen to podcasts. Hey, ya fam! As you may know, I've been a full-time entrepreneur for three years now. Yet media blew up so fast, it was really hard to keep everything under control, but things
Starting point is 00:37:28 have settled a bit, and I'm really focused on revamping and improving our company culture. I have 16 employees, so it's a lot of people to try to rally and motivate, and I recently had best-selling author Kim Scott on the show. And after previewing her content in our conversation, I just knew I had to take her class on master class, tackle the hard conversations with radical candor to really absorb all she has to offer. And now I'm using her radical candor method every day with my team to give in solicit feedback, to cultivate a more inclusive culture, and to empower them with my honesty. And I can see my team feeling more motivated
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Starting point is 00:39:28 unlimited access to every class. And right now as the app listener, you can get 15% off when you go to masterclass.com slash profiting. That's masterclass.com slash profiting for 15% off an annual membership masterclass.com slash profiting. Yeah. So let's talk about how to keep them. How can people retain their employees who are millennials and what are millennials value in the workplace? Yeah, I think millennials really value a number of things that are becoming much more popular now, especially because of COVID. I mean, working from home has been something that millennials have been begging for for so long.
Starting point is 00:40:04 We're like, okay, I like meet my partner online, I take classes online, all of my friends I talk to online, I do all my work online, but I have to go into an arbitrary building and that's my job. So we've been asking for this for a really long time. It's kind of funny because I think the grass is always greener because now we're like bored out of our mind and miss our friends and co-workers. So yeah, I think that as a company recognizing that your employees want choice. They want to design their own experience. They want to be trusted to get the work done, how and when it needs to be done. And so that's I think a really core principle that not only millennials have, but I think that the workforce overall has. When it comes to retaining millennials,
Starting point is 00:40:44 it's really, you know, what it takes to retain everybody. And that's what we talk about all the time. It's the subject of our next book, The Purpose Factor, is helping your employees find purpose and apply it to what they do every day. So whether you're 22 or 62, you want to know a number one that you matter, and number two that the work you do matters.
Starting point is 00:41:02 And that's really, I think, the new role of employers today, whereas before it used to be come and work for us, we'll give you a paycheck in a couple of weeks off a year and come and do work for us. But I think that that relationship is really changing, where employers are now being expected to really invest in the whole life, whether that's mindfulness, health and wellness, financial training, really companies, I think, are really expanding their reach and having a really positive impact on the people that they're leading and serving as employees. Yeah, I think that's a really great point. I really do, I work for Disney full-time and I can tell you how many like mindfulness seminars
Starting point is 00:41:41 they have and like massages at work. Like they really tried to make it comfortable for everyone and have good, like, you know, well-being. So I also know that there's a big trend. Not every millennial wants to work for someone. A lot of people want to work for themselves, right? I think the stat is 67% of millennials plan on starting their own company and they're not just dreaming of it. 15% of all US companies are run by millennials. And both me and you are young entrepreneurs. I started my own company at 25 and so did you. And what's with that? Why do millennials strive to be entrepreneurs? Why are we so into that? Yeah, no, I know we're obsessed. And I think part, there's a couple of reasons. I think number one,
Starting point is 00:42:30 just the awareness of it. Whereas before, maybe you knew a couple of people that were starting their businesses, like now because of technology, you have friends and neighbors and partners, and everyone seems to be starting their own side hustle or their own company on the side. And so I think the awareness of it is a lot greater. I think that the education is also too more accessible, whereas before I literally Googled how to start a company at 24. When I was starting my business, I had no experience. I had no idea what I was doing, even though my parents are entrepreneurs, they were in the restaurant business and roofing. So they were in completely different industries where, you know, having my laptop was the only
Starting point is 00:43:09 overhead I had. So they really couldn't relate to my version of starting a business. So I think that that's part of it, but I also, too, think, although 67% of millennials want to start their own business, the majority of us won't, or we won't be successful with that long term. And that's okay, too. start their own business, the majority of us won't, or we won't be successful with it long-term. And that's okay, too. So I think it's important, especially as entrepreneurs, to not put a negative label on people who try the whole entrepreneurial thing and it doesn't work out, that's totally
Starting point is 00:43:36 fine. It doesn't mean that you're a failure. Either it wasn't the right time, it wasn't the right market, or it's just not for you. And that's totally fine. So it's not a better life to be an entrepreneur. It has its own challenges. I'm sure you have friends who sit down with you
Starting point is 00:43:51 and they're like, oh my gosh, you live like the best life ever. And it totally depends on the day. Some days it's like pinch me, I can't believe I get to do this. And then other days you're like in the fetal position in the corner like, you know, this could all go to hell and I have no idea. So there's, we're just going to reward with everything.
Starting point is 00:44:08 When I help people decide what they want to do next, my big question is, you know, are you scared of leaving the stability of your job because you lack clarity, or are you just unhappy where you're at and you're looking for any other option? So it's a really important differentiator when you want to determine whether or not you want to go out on your own. Is it to help other people with a platform because making just as much money on both sides of the house. I'm just working like a mad woman. So I'm just like always like wondering like, what do I really want to do? I'm not really ready to leave Disney. I'm not really ready to be an entrepreneur full-time. It scares me like not having that stability. So I can definitely relate to both sides there. So I know in your book, you have four different kinds
Starting point is 00:45:08 of entrepreneurs that you outline in one of your books. I think it's the millennial entrepreneur. It's the solutionist, the expert, the accidental and the natural entrepreneur. Could you tell us about these types and why they're important? Yeah, I think one of the big ones is the solution is and that's really where I think the most successful entrepreneurs come from are people who recognize that
Starting point is 00:45:31 there's a hole in the market and that they want to provide a solution to it. So everything in the economy is about solving problems. The coffee place down the street is about solving problems, the iPhone, the HVAC tech. Everyone is solving a problem for someone else. So when you recognize that your role, whether you're working for a company or you're out on your own, is about solving problems, you get a lot of clarity about the role that you play kind of in the overall marketplace.
Starting point is 00:45:59 So the solution, this is really focused on that, is how do I create a solution that the market is going to reward? And it's not necessarily just as, you know, I'm paying money as a product, but it could also be donations. It could be support, follow-ers, sponsorships, value is exchanged a bunch of different ways, but I think especially right now in this economy, the solutionist is the one who's going to win, because the natural entrepreneur is what I think everyone just assumes. Oh, I was selling lemonade when I was six. I wasn't. My sister was, she was like, oh, hey, let's go sell stuff door
Starting point is 00:46:32 to door, and I was terrified. I was like, I don't want to talk to anybody. Let's just go play in the backyard. But I'm the entrepreneur. And it really, for me, that moment happened when I was side hustling my company while working for full time. I had a moment and I recognized, I remember I had gone out of the country, I was in Israel. I got back and I recognized if I don't believe I'm going to spend the rest of my life regretting it
Starting point is 00:46:57 and wondering what could have happened. And I had this identity, which I think a lot of people do is like the hustler, like I hustle harder than everybody else. But hustling does not equal output. And so for me, I had to recognize, I'm actually, it was more selfish for me to stay where I was at, because it helped my identity, for me to say, I work full-time,
Starting point is 00:47:19 and I have this business full-time, and I'm writing these books, versus taking the risk that I took, because I jumped, and I was an idiot, I didn't have that I took, because I jumped and I was an idiot. I didn't have a business plan. I didn't have consistent income, but I just knew something inside of me was like, you need to leave.
Starting point is 00:47:33 And I remember walking into my boss's office and he knew I was planning an escape eventually. And then he looked at me and he said, you said, Gabrielle, aren't you afraid to quit this job? And I was living in DC at the time, not exactly cheap. And I said, yeah, but I said, I'm more afraid of what will happen if I stay. And so that's kind of been my mantra I'm moving forward is when I know I'm uncomfortable that I have to ask myself that question.
Starting point is 00:47:58 Am I more afraid to stay or am I more afraid to move on? I love that. I think that's really key. I feel like that's exactly what I'm going through right now, personally in my life. And I'm very excited to see what the future holds. Speaking of a natural entrepreneur, I just want to tell this to my listeners
Starting point is 00:48:16 because I think they'll find it funny. I was such a natural entrepreneur when I was younger. I used to sell books when I was four years old. I actually used to sell slushies in the park. You have a quote in your book that really resonated with me. It's related to the natural entrepreneur. They weren't just selling lemonade in the corner stands. They were inventing new and innovative ways to quench the thirst of the neighborhood. That actually made me laugh out loud because I used to sell slushies in the park with my friends and I would recruit
Starting point is 00:48:45 my friends every summer to sell all these slushies with my friends. So that really resonated with me. Great, great work there, Gabrielle. Alright, so let's wrap this up. The last question I ask all my guests is what is your secret to profiting in life? Yeah, I think, and it sounds so cheesy, but it really is my purpose. When I got clarity about my purpose, it helped me overcome failure, step back embarrassment because starting a business, just living, I guess overall, it's just really embarrassing. And I would fall and try stuff and tell my audience I'm going to try these new things and it never worked out. But when I got really clear about my purpose, everything seemed to fall into place.
Starting point is 00:49:29 Like I had more clarity about what I was supposed to do. I was able to say no to ideas that sounded really good, but they weren't good. I had a completely new decision making paradigm that before I really struggled because I felt like I could try this and I could do this. And I think that's one of the biggest challenges with our generation is that we're extremely talented and we're ambidextrous and so we can do multiple things and do pretty good at them, but we never know what the right thing is that we should do. So getting extreme clarity about my purpose and we detail it in our new books, The Purpose Factor, Extreme Clarity for Why you're here and what to do about it.
Starting point is 00:50:08 My story, I wrote it with my husband, which was a whole ton of fun, the whole process of how we discovered our purpose and how people can get extreme clarity and discover their purpose as well. Awesome. And where can our listeners go to learn more about you and everything that you do?
Starting point is 00:50:22 Sure. So they can pick up our brand new book, PurposeFactor at PurposeFactorBook.com. And we're all over. So we're really active on LinkedIn where we provide insights, trainings, and tidbits kind of like this on how to find and use your purpose. Awesome. Well, thank you so much.
Starting point is 00:50:39 This is a great conversation. Thanks for having me on. Thanks for listening to Young and Profiting Podcast. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or comments on YouTube, SoundCloud, or your favorite platform. Reviews make all the hard work worth it. They're the ultimate thank you to me and the YAP team. The other way to support us is by Word of Mouth.
Starting point is 00:51:02 Share this podcast with a friend or family member who may find it valuable. Follow Yapp on Instagram at Young & Profiting and check us out at Young & Profiting.com. You can find me on Instagram at Yapp with Hala or LinkedIn. Just search for my name, Hala Ta-Ha. Until next time, this is Hala, signing off. This is Hala, signing off. Are you looking for ways to be happier, healthier, more productive and more creative? I'm Gretchen Ruben, the number one best-selling author
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Starting point is 00:51:51 from cutting-edge science, ancient wisdom, pop culture, and our own experiences about cultivating happiness and good habits. Every week we offer a try this at home tip you can use to boost your happiness without spending a lot of time, energy, or money. Suggestions such as, follow the one-minute rule.
Starting point is 00:52:08 Choose a one-word theme for the year, or design your summer. We also feature segments like, know yourself better, where we discuss questions like, are you an over buyer or an under buyer? Morning person or night person, abundance lever or simplicity lever. And every episode includes a happiness hack,
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