Young and Profiting with Hala Taha - Maria Konnikova: Poker and the Psychology of Uncertainty | E89

Episode Date: November 16, 2020

Embrace your inner poker mastermind!   On this week’s episode, we are chatting with Maria Konnikova, New York Times best-selling author, journalist and professional poker player. After years of sol...ely focusing on her writing, Maria picked up poker while using her background in psychology to assist her in mastering the game.   Today, we’ll talk about how Maria got interested in poker and how she was able to become a poker champion. We’ll also discuss different psychological mindsets, how to make the best decisions, the importance of failure and more.    Social Media:    Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com   Timestamps:   03:36 - How Maria First Got Interested in Poker 06:20 - Explanation of Game Theory 08:29 - Story Behind Maria’s Poker Coaching 12:23 - How Psychology Lends Itself to Poker 14:13 - Maria’s Fascination with Sherlock Holmes and His Message 19:51 - System Watson vs. System Holmes  22:15 - The Brain Attic Metaphor 27:15 - Memory Training Tips  30:05 - Why Maria Decided to Write a Book About Luck 32:33 - Reason to Separate the Decision Process From the Outcome 36:23 - Illusion of Control and How it Affects our Outcomes 38:33 - Importance of Skill in the Long Term 40:50 - How Maria Learned to Embrace Failure 43:37 - Concept of Tilting and How to Stay Calm 46:13 - Tips on How to Read People’s Emotions 50:35 - Overcoming Social Stereotypes on the Poker Table 53:14 - Maria’s Secret to Profiting in Life   Mentioned in the Show:   Maria’s Newest Book, The Biggest Bluff: https://www.mariakonnikova.com/books/the-biggest-bluff/ Maria’s Website: mariakonnikova.com Maria’s Twitter: https://twitter.com/mkonnikova Maria’s Instagram: https://www.instagram.com/grlnamedmaria/ Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 This episode of YAP is sponsored in part by Shopify. Shopify simplifies selling online and in-person so you can focus on successfully growing your business. Sign up for a $1 per month trial period at Shopify.com-profiting. Join Uber One and Save. Zero Dollar Delivery and percentage off discount subject to older minimums and participating scores taxes and other fee still apply. This episode is sponsored by my friends at cast box a free podcast app for iOS and Android
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Starting point is 00:02:05 week and interview some of the brightest minds in the world. My goal is to turn their wisdom into actionable advice that you can use in your everyday life, no matter age, profession or industry. There's no fluff on this podcast, and that's on purpose. I'm here to uncover value from my guests by doing the proper research and asking the right questions. If you're new to the show, we've chatted with the likes of XFBI agents, real estate moguls, self-made billionaires, CEOs, and bestselling authors.
Starting point is 00:02:36 Our subject matter ranges from enhancing productivity, had to gain influence, the art of entrepreneurship, and more. If you're smart and like to continually improve yourself, hit the subscribe button because you'll love it here at Young & Profiting Podcast. Today on the show, we're chatting with Maria Kanakova, New York Times best-selling author of The Biggest Bluff, The Confidence Game, and Mastermind. How to think like Sherlock Holmes. Maria is also a journalist and professional poker player. After years of solely focusing on her writing,
Starting point is 00:03:09 Maria picked up poker and used her background in psychology to master the game. Tune into this episode to learn how Maria got interested in poker and how she was able to become a poker champion after just one year of training. We'll also discuss different psychological mindsets, how to make the best decisions, and the importance of failure.
Starting point is 00:03:29 Hey Maria, welcome to Young and Profiting Podcast. Thanks so much for having me. Glad to have you on. So just to introduce you to our listeners, you are a psychologist, you are the author of three bestselling books. You're also an international poker champion. You're the first female
Starting point is 00:03:45 that I've ever met who's played poker professionally, or even have the first one that I've ever met who's liked to play poker, let alone professionally. And you don't really seem like the gambling money-hungry type. So tell us, how did you first get interested in poker? Yeah, that's a great question. And I'm not the gambling money- gambling money hungry type. I mean, I'm a writer So that there goes the money hungry and I don't consider myself a gambler at all even after I transition to being a professional poker player Because I don't see poker as gambling but I had never had any interest in card games Didn't have a deck of cards growing up, just complete, didn't know anything about
Starting point is 00:04:26 it. I still hate casinos, by the way. But I went through this period in my life where a lot of things went wrong and it made me really stop and start considering the role that chants plays in our lives and how important it is and how often we take things for granted when we're lucky and when things are going well. And then all it takes is for that to stop for a second and all of a sudden we understand that oh wow, you know I had to do well but I also was really lucky up until this point. And I wanted to write about that, so I wanted to write a book about the nature
Starting point is 00:05:05 of skill versus chance, the role that luck plays in our lives. And so I started reading a lot about the topic and came to poker that way because it turns out that game theory, which is one of the you know, foundational texts of 20th century economics, one of the major theories that looks at how we should look at chance in our lives. I learned that it came from poker. And then John von Neumann, who's the father of Game Theory, was a poker player. And that he thought that poker held kind of the key to strategic decision-making, that if we could understand it, we'd really have a handle on some of the most complex decisions that human beings make. And so, this really intrigued me, and I thought,
Starting point is 00:05:48 huh, this is really interesting. If this brilliant guy thinks that poker is such a good metaphor for life, then maybe there's something to the game. And so, I decided to start reading a little bit about poker. And when I did, just something clicked, and I thought, wow, this could be my book. Why don't I learn this game, immerse myself in the world and use it as a metaphor for life as a way of exploring skill and chance? I didn't realize that you actually explored poker because you wanted to write about luck
Starting point is 00:06:19 in your leadest book. I didn't realize that that's actually how you got a call to it. That's cool. So for our listeners who don't know what game theory is, like could you just explain that in a nutshell? What is game theory? Sure. Game theory is a way of playing in a world
Starting point is 00:06:37 of incomplete information. So basically you have to try to figure out what different peoples incentives are, what their incentives are to act in specific ways and go down a specific decision path, and then you try to figure out, well, what's most likely? So how can I try to anticipate what this person will do and how can I adjust my own strategy accordingly so that I get to the outcome that I want to get to? How do I basically push the situation so that we get to the outcome that I want to get to. How do I basically push the situation so that we get to my outcome?
Starting point is 00:07:06 And so in order to do that, you need to understand people's values, their quote unquote payoff structures, what they are more or less likely to do. And it's a combination of math and psychology when you're talking about human beings, obviously, because you're trying to anticipate action and figure out your best reaction to get to an outcome that you want to get to. It's when you actually look at a Game Theory textbook say, it's very simple in the sense that you see a lot of matrices. So a lot of like these little squares, two by two, which have like different payoffs in the different squares, and you try to figure out,2, which have different payoffs in the different squares.
Starting point is 00:07:45 You try to figure out which little square is going to maximize my payoff because I want to maximize mine, which one is going to maximize theirs, which one is going to maximize both of ours and you try to get to the square that you want to get to. And so it's this really interesting way of looking at decision-making and decision theory. Yeah, that is really interesting. And I can't wait to dig into all your different perspectives and tips when it comes to decision-making, which we'll get to in a bit. But first, let's talk about how you learned how to play poker.
Starting point is 00:08:14 So for my understanding, you were trained a few days a week by Eric Sidel. He's a poker hall of fame inductee who's won eight world series poker bracelets. So that's kind of like the equivalent of me wanting to get into podcasting and getting David Letterman to teach me how to conduct an interview. So tell us, how first of all, how did you meet such a high caliber poker player? And why did you decide to get a coach, get a mentor instead of just learning it on your own? coach get a mentor instead of just learning it on your own?
Starting point is 00:08:48 Yeah, so I, let me answer the second part of that question first. I'm a huge believer in coaches and mentors. I think that they're important for anything. I think that it's really heubristic to think that you can be good on your own. I think we need other people, we need other people's input into everything and we need to figure out how do you actually, how did they become good? And so one of my theories in life is always try to be the stupidest person in any room.
Starting point is 00:09:16 Try to surround yourself with people who are better than you and smarter than you so that you can improve, so that you can get better, so that you have something to aspire to. And so it was a no-brainer when I decided to learn poker that I wanted to have someone mentor me and coach me. And after that, it was a question of who.
Starting point is 00:09:36 And like I said, I didn't know anything about the poker world. I was coming to it completely fresh. And so I started doing research just randomly, you know, Googling best poker players in the world and seeing what the results were and just trying to figure it all out. And a few names kept coming up and Eric Sidel's name stood out for a few reasons. First, at the time, he was number one in all time, money earnings for his career. Right now, I think he's number three or four. These rankings change all the time, but at the time he was number one. And he was winning since the 80s. And that just does not happen. Most poker players, as I very quickly found
Starting point is 00:10:15 out, have pretty short careers. You know, they shine bright and then they burn out and no one hears from them again. And so it's really, really rare to see someone who's able to perform at the highest level for decades. And to me, that said that he was special, that there was something there, that he was able to adapt as the game changed so much. And that was really interesting to me. And then finally, when you look at videos of him versus other poker players, he just seems like a nicer person than most of the other big wigs. They all have their little spiel, you know, some of them are just absolute jerks on camera. A lot of them look like they want the spotlight and he was just always so quiet and humble and didn't say much. And that appealed to me because I'm a big believer in humility. And he definitely
Starting point is 00:11:03 that just comes through whenever you see him. So I just, I'm a journalist, so I'm used to cold calling and approaching people. So I just randomly reached out to him and said, Hey, you know, I'm a writer for the New Yorker working on something new. I think that it's something you might be interested in. I'd love to talk more about it. And that was kind of my, my cold call intro.. And he he said, sure, you know, I I also lucked out because it ends up that he's probably the only poker player who has a subscription to New Yorker and knew who I was and said, Oh, yeah, you know, I like your writing. I'm happy to talk. And so it was that's how I initially met him. And then worked to convince him why this was
Starting point is 00:11:43 going to be a good idea for him. Yeah, that's funny. I mean, it goes to show your grit, that you went ahead and you contacted him even though you didn't know if he was gonna say yes or no, you had no poker experience, but you just took a chance. And I think that's a lesson that everybody listening to this right now can take a page
Starting point is 00:12:02 from your book from. So you have a BA in psychology from Harvard. You have a PhD in psychology from Columbia University. That's definitely more than your average poker players experience in psychology. So do you think that you have the upper hand when it comes to filling information gaps as you were speaking to earlier when it comes to having a psychology background? I think that it is helpful in some ways. I don't think it gives me just an absolute edge
Starting point is 00:12:31 because just like Game Theory Poker is a combination of psychology and math and like everything, it's also experience and that's something where I'm obviously severely lacking because most poker players started playing when they were kids, when they were teenagers and have been playing their whole life. And here I am as an adult coming in without that background.
Starting point is 00:12:53 And I don't have any math background. The last math class I took was in high school. So I definitely don't have an edge there. But I do think that the psychology training was helpful and helped me ramp up much quicker than I otherwise would have been able to do because I had a grasp of the theory behind decision-making. I mean, what I studied when I was in grad school was decision-making under risk and uncertainty. I looked at how people made decisions under very stressful conditions,
Starting point is 00:13:25 how they were able to act in uncertain environments. And so that's exactly what poker is. So I definitely had a framework to work with that I think helped a lot. And to this day, I think psychology is my biggest edge at the poker table, which is why I'm a much better live poker player than I am online poker player, because I like being able to see people. Yeah, and I can't wait to pick your brain in terms of how to tell people's emotions and read their body language and things like that. But first, let's talk about your first book and get a foundation of decision making. So your first book, Mastermind, how to think like Sherlock Holmes came out back in 2013. It's been translated into 17 languages.
Starting point is 00:14:07 So it was quite a bestseller. Congratulations on that. When it comes to getting a foundation of decision-making, I know that Sherlock Holmes was a huge influence in your life growing up as a child. So let's start there. Tell us how you got introduced to Sherlock Holmes, why you have admiration for him, and then we'll dig into his way of thinking.
Starting point is 00:14:30 Sure. So I was introduced to Sherlock Holmes as a kid by my dad who would read to us one night a week every Sunday night. We had this tradition where he'd every Sunday night, we had this tradition where he'd read us a book and then we'd pick up, you know, the next week where we left off. It was something I looked forward to all week. It's my favorite thing ever. And one day he picked up this new book that we hadn't seen before and that was the Adventures of Sherlock Holmes. And it made a really big impression on me. And there was this one scene in particular that just stayed with me. And it was this moment where Holmes asks Watson how many steps lead up to 221 B Baker Street
Starting point is 00:15:15 where they live, and Watson doesn't know. And Holmes says, well, that's the difference between us. You only see, I both see and observe. And I just, when I was a kid, like my mind was blown by this. between us, you only see, I both see and observe. And I just, when I was a kid, my mind was blown by this. I thought, wow, I don't know how many steps lead up anywhere. And I still wasn't quite sure that Sherlock Holmes was fictional. So I wanted to make sure that I would not be like Watson
Starting point is 00:15:41 and that I'd make him proud. And that I'd actually be able to report back how many steps lead up from our first floor to our second floor. So for a while there, I counted steps everywhere I went. But as I grew older, I realized that the main message of this wasn't about the steps. It was about the other product, seeing versus both seeing and observing. And it's something that just was lodged in the back of my mind. And so as an adult, when I was writing,
Starting point is 00:16:13 I remember I was writing a column for Scientific American about mindfulness. And this was back in 2010. Most people had no idea what mindfulness was at the time, not most people, but it wasn't like the popular term that it is right now. So unless you were interested in it, it's not like it was part of the zeitgeist, but I was, I became really interested in it and I was trying to figure out how to explain it
Starting point is 00:16:37 because when you're trying to explain a psychological concept, it's really nice to be able to anchor it to something concrete. And this scene from Sherlock Holmes just came back to my mind, this seeing versus seeing and observing. And I googled it, I hadn't reread Sherlock Holmes since I was little. And I reread the story, and I was like, oh my god, this is perfect. This is exactly what I'm looking for. This is mindfulness, this difference between Watson and Holmes, between seeing and seeing
Starting point is 00:17:03 and observing. And so then I wrote the piece, and then I started rereading all the stories. And I was just blown away, I thought, oh my God, not only was Conan Doyle an amazing writer, but there's so much rich psychology here. There's so much about the human mind, so much about the way that Sherlock Holmes was thinking. And at this point, I obviously knew that Sherlock Holmes was fictional, but I also learned that he was based on a very real person, Dr. Joseph Bell,
Starting point is 00:17:31 who it was one of Arthur Conan Doyle's mentors in medical school, because Conan Doyle was a doctor. Luckily, he wasn't a great doctor, because otherwise he never would have written the Sherlock Holmes stories. He ended up writing them when no one came to his practice. So he was just sitting there by himself all day and no patients came.
Starting point is 00:17:49 So that's how the Sherlock Holmes stories started. But he based Sherlock Holmes on a scientist on someone who had this very scientific approach to observation and to deduction. And that was fascinating to me. And I decided that I wanted to write about it. And that was the birth of my first book. Young and profitors, do you have a brilliant business idea
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Starting point is 00:23:41 And there's some awesome tips in there. Something that I just want to kind of drive home from my listeners. I think you were you were just touching on it, but you talk about two systems of our mind of our brains. You talk about the Watson system and the home system. So tell us a difference like what is thinking like Watson and what is thinking like Sherlock Holmes? Sure, and I will say that this is not something that I came up with. I mean, I came up with system Watson and system Holmes, but this dual process way of looking at the brain is something that's been around in psychology for a long time. And it was really popularized
Starting point is 00:24:18 by Daniel Coniman, who won a Nobel Prize for a lot of this work in thinking fast and slow, where he talks about system one and system two. And so I just adopted them as system Watson and system homes. And one of them is kind of our default way of going through life. It's seeing and not seeing and observing. It's kind of mindlessness as opposed to mindfulness. It's being reflexive and acting quickly as opposed to being reflective and thinking through things and acting more slowly. It's a lot,
Starting point is 00:24:52 it's emotion, it's gut instinct. It's the way that is kind of our default and much easier way of going through life because it doesn't take as many cognitive resources, you just kind of react and you just let things be. And then the other, the system homes, is the much more mindful, present, effortful system where you actually stop and you reflect and you're present and you focus and you're in the moment and you really bring all of your brain to bear on a decision, on a question, on an action, takes a lot more resources. And so our brains are not normally in system homes, we're normally in system Watson
Starting point is 00:25:38 and it takes a conscious effort and it takes practice to make homes more active. And the way that I think about it is you don't want to be in system homes all the time because you're just going to be exhausted. You can't go through life like that. But you also don't want to be in system lots and all the time the way that you normally are because you miss so much and you're not present, you're not focused, you don't make as good decisions, you don't
Starting point is 00:26:03 reflect as well. And so I think we need to strive for a combination where we know that these two modes exist and where we for the most part when things don't really matter when we're doing things that are, that can be brainless, that's fine to be in system Watson, but so that we know that we have to and should be engaging system homes whenever we're making important decisions or whenever we're in an important conversation reacting to something then I think it's important to actually switch and bring all of All of our brain power to bear Yeah, I think that totally makes sense and tell my listeners You've heard about these concepts
Starting point is 00:26:45 throughout so many different interviews. Mark Manson has a version of this concept. A lot of authors kind of take this perspective of two brains and spin it in their own way. So let's talk about one more item from this Sherlock Holmes mastermind book. It's the concept of your brain as an attic that you can fill and sort and rearrange.
Starting point is 00:27:07 Tell us about this brain attic metaphor and how storing information really impacts our thought processes. Absolutely. So I stole the brain attic metaphor directly from Arthur Conan Doyle, who gave this idea to Sherlock Holmes. And it comes from a conversation where Holmes tells Watson that a man's brain, and let's just say a human's brain, let's say man and woman's brain, and a person's brain is like
Starting point is 00:27:37 an attic. So you put things up there and the way that you put things up there determines basically what kind of person you are. And so it's it's his metaphor for memory and for how the brain stores information. And so what Sherlock Holmes tells Watson is, you know, there are two, there are different kinds of addicts. You're addict, dear Watson, it's like a lumberjacks. You just put anything up there.
Starting point is 00:28:03 You throw it up there. It's a total mess. My attic, because I'm sure a lot of homes and I'm wonderful, is very nice and precise and ordered, because I actually pay attention to what's going in there. And it's an interesting way of looking at the mind, of looking at memory, because it actually holds up pretty well to modern science with one obvious exception, which is that an attic is fixed in space and so you have to think about an expanding attic, right? Because the human mind isn't a physical structure and you can actually make it bigger as you need to. But what's really correct about it is, you know, picture yourself buying a new house.
Starting point is 00:28:47 And you go up and you see this huge attic and you're like, oh my god, this is amazing. I never have to throw anything out. And so everything that doesn't fit in your new house, you put in the attic. And then whenever you kind of want to move something, but don't want to throw it out, you just throw it up there. Then one day you come up and you can't quite open the door because it's so full of stuff. And the thing that you came up to find, you have no idea where it is because you were just throwing things up there.
Starting point is 00:29:09 And that's basically what a mindless, brain addict looks like because you didn't store it well. You didn't pay attention to where it was going. You didn't label it properly. You just let things in there willy-nilly. What you should strive to do what Holmes describes is okay This isn't the space isn't infinite and this is what you're always carrying with you So be very thoughtful about what you put up there every single time you put something in your attic
Starting point is 00:29:37 Make an effort to think okay. Do I really need this if I do? Where am I going to put it so that I can access it later so that I know exactly where it is and I can figure out where it is when I need it. Because something that is really important to know about memory is basically what's in our head is only relevant if we can access it. Otherwise, it doesn't matter. Otherwise, we don't know it. Just think of yourself back in school taking a test. Doesn't matter if you remember reading it, if you don't actually remember the information. No, because you're not going to be able to answer the question. So you need to be able to retrieve the information when you need it. And the only
Starting point is 00:30:18 way you're going to make those strong memories is when you first encode them, the moment where you first put them in your mind or put them in your brain attic. And so it's very important to try to encode memories as well as possible to try to use as much information as possible and put as many cross labels. So store something with other things that are like it. Try to figure out how you can invoke all of your senses, right? Because this isn't actually an attic and so you can label it with smells and sounds and emotions and experiences.
Starting point is 00:30:54 Do all of that. Actually be conscious of doing it because that's the way that you're going to be able to access these memories later on. And that's the way that you're actually going to have the knowledge when you need to have the knowledge. Otherwise, your head is just going to be filled with random stuff that you didn't make any conscious effort to remember,
Starting point is 00:31:12 but it's there. Yeah, that's so interesting. And I think you call this the motivation to remember the need to have the motivation to remember. And just for my listeners, like an example of this is in high school, I had a Spanish teacher and she taught us all the countries and capitals of South America via a song, great. And I still remember those countries and capitals because we said it in a song.
Starting point is 00:31:36 But if you asked me some random state in America and that it's capital, I probably would know it even though I live in America. So it just goes to show that if you just make any sort of connection to what you're trying to remember, it will help you remember it. So with that, I love actionable practical tips on Young and Profiting podcasts. So how can we start to remember things better, like other than, so I just gave the example of writing a song with the information so that you remember it. What's another example of how you can like instantly kind of make a connection and have the motivation to remember that piece of information later? Well, I think there are a few things there. First, I mean, the very concept of motivation is
Starting point is 00:32:15 incredibly important. You're going to remember things if you consciously are motivated to remember them. So if at the moment it's happening, you say, oh, this is important, I want to remember this. And so if you can find a reason why it's important, if you can make that connection at that moment, that's going to help you because we remember things that we actually want to remember much better. And we also remember just things that are incredibly emotional.
Starting point is 00:32:41 We might not want to remember them, but we remember them anyway. So try to play that up and try to realize that you're never gonna have a second chance to make this memory. And so all you can do is make sure that at the moment you activate as much as you can of your senses and of your ability to actually encode this.
Starting point is 00:33:03 So what I say when I'm talking about memory oftentimes is that every single point of encoding is a possible point of retrieval. So how do you make it for your mind so that it's easier to retrieve information? Well, you try to encode it in as many ways as possible. And so something that I just mentioned, but that I'll mention again, is try to use all of your senses. So try to actually figure out not just eyes, which we often rely on, but touch, sound, smell, all of that, try to actually actively encode it. How does this relate to other information that I know, other experiences? How can I relate it to something that I already know? That context is also going to help you. And I think that these are just ways that you can help make the encoding stronger. And it's very, it's different.
Starting point is 00:33:54 So right now I'm talking about remembering moments and experiences and things that happen because it's very different from like studying for a test where you can read this book as many times as you want and then go through this information as many times as you want. That's not what Holmes is talking about. That's not what I'm talking about. There you have study tips and that's not my strong suit. She get an academic tutor who will tell you,
Starting point is 00:34:18 you know, how to memorize lists of vocabulary words. Cool. Okay, so fast forward to 2020, you released a new book called The Biggest Bluff, and you released that after you played poker for a number of years and really learned more decision-making skills with your experience in poker. So, tell us, why did you decide to write this book and did you learn anything different when it comes to decision-making after your experience with poker? Yeah, well, I mean, I think I've already kind of talked about why I decided to write it.
Starting point is 00:34:51 It was because I wanted to write about luck. So that was kind of the origin story of my interest in poker is the exact same origin story as the book, because the book was always going to be about this journey. And of course, I mean, I learned a lot more than I ever thought I'd learned mostly because I had no expectations and I didn't know anything about poker. And so I knew because I came to poker from Game Theory, I knew that I'd learn probabilities and probabilistic thinking and how to make decisions under uncertainty. That I knew. But I didn't realize that poker was actually going to help me make better decisions in other ways.
Starting point is 00:35:34 I didn't realize that it would actually go back to some of my previous work on mindfulness and teach me to pay attention again, reteach me some of those lessons from Charlotte Holmes in a very practical way, that it would teach me how to manage my emotions when making decisions, that it would teach me how to listen, how to read people better. So it really, I think, was a very interactive, multifaceted approach to better decision-making. And so these days, I'm much better at mental math, which is great, and much better at thinking
Starting point is 00:36:09 in probabilities and certainties, and trying to have a very strict map for how I come to a decision. But I'm also better at the softer skills at the psychology elements that you'd think I would have mastered in grad school. But it's very different learning things theoretically and then actually practically.
Starting point is 00:36:28 I think the reason why poker is such a good teaching tool is that you're actually betting and there's money on the line and you have skin in the game. So when you make good decisions, it's great and when you make bad decisions, you're punished and your pocket feels that punishment. You know, your bottom line suffers. So it's a very strong incentive to learn quickly. Yeah. So speaking of decision making skills and having better decision making skills, do you say that you need to separate your decision making from the outcome?
Starting point is 00:37:00 Can you tell us about why it's important to separate your decision making from the actual outcome of what you're trying to achieve? Sure. So the exact thing I say is that you need to separate the process from the outcome. So there is the process of making your decision, which is the information you use, how you think about it, the ways that you put it together, the reasons why you're doing what you're doing. That's skill.
Starting point is 00:37:27 That's something that you have total control over. That's something where you can do your homework, do your research, try to figure out, okay, what factors are important. How sure am I of these different factors? You know, why am I doing what I'm doing? But in anything, in poker and in life, the outcome can never be certain. I mean, we live in a probabilistic world. There's no such thing as 100% certainty. And so what you're
Starting point is 00:37:55 trying to do is put yourself in a position to win, put yourself in a position where probabilistically speaking, you're going to win more than you're going to lose. So be a favorite. Try to come to the best decision possible by having a good decision process. And then the rest isn't up to you. The outcome, that's chance. You don't control the cards that are still going to come. You don't control other people. You don't control their reactions. You don't control any of that. And so you can make the right decision and still get a bad outcome. So in poker, for instance, I can get my money in as a 75% favorite, which is amazing. I want to do that every single time. I mean, it's really rare to be that high of a favorite in poker or in life. And that doesn't mean that I'm going
Starting point is 00:38:41 to win. 25% of the time, I'm going to lose. Does that mean I made the wrong decision? Absolutely not. It means I made the right decision, but I got unlucky. And oftentimes humans can flake the two, and we use the outcome as a proxy for the process. So if something turns out well, we think it was a good decision. If something doesn't turn out well,
Starting point is 00:39:01 we think it was a bad decision. That's absolutely wrong. Good decisions turn out poorly, and horrible decisions turn out well, we think it was a bad decision. That's absolutely wrong. Good decisions turn out poorly and horrible decisions turn out well all the time because chance is real and luck is a real thing. And there are business leaders and entrepreneurs and CEOs who are horrible and really made bad decisions and then got really, really lucky because they happened to just hit the right note at the right time where something else happened. And so then they have one really successful business. And then the next one, they drive into the ground because they actually weren't very good. They just got very lucky. Conversely, you have some people who made really good decisions got unlucky because
Starting point is 00:39:40 there were some other factors that were bad. No one's going to give them a second chance even though they should because they're actually much better decision-makers. So something that poker really teaches you is how to separate the two and the importance of doing that in real life. So what I will tell everyone is try not to judge not only yourself, but other people, which is much more difficult by the outcomes of their decision. Try to figure out why they did what they did. Was their reasoning sound, was the calculus sound? They are, they actually good thinkers and was their process good?
Starting point is 00:40:11 And if so, wonderful. That means they did the right thing and they just didn't hit the right side of variance. And in your own life, just try to keep making the right decision over and over and over, knowing that sometimes it's not going to work out and that doesn't mean that you're wrong. It just means that the world's not a certain place. Yeah, totally. So let's stick on luck for a moment and dig into
Starting point is 00:40:39 the concept, your perspective on luck, in poker, in life, you talk about the illusion of control and how it can sabotage our outcomes. Will you share a bit about that with us? Sure, absolutely. So, the illusion of control is when we still think we're in control and we're really not. And that happens all the time because we humans love being in control. We love the sense of agency. We love thinking that we matter. I mean, we're very egocentric. I mean, the world's about us, right?
Starting point is 00:41:14 And not the case. And so this is actually what I studied at Columbia. And what I found was if you put people in a stochastic environment, so an environment where there's a lot of uncertainty where the outcomes are not determined by any one thing, oftentimes people will still think they're much more in control of what's happening than they are. And so all of a sudden the environment will shift, but they will keep doing exactly what they were doing because they don't realize that, hey,
Starting point is 00:41:46 something else is going on and you're not actually in control of this right now. And it happens at every single level. Sometimes you have random patterns on the screen and you have people draw and what they're drawing is in no way affecting what's on the screen and yet they think that it's what they're drawing. Even when the two things don't look at all alike like our brains just like imposing order and agency on our environment and that leads us to be much more confident than we should be. I mean that's the problem of overconfidence
Starting point is 00:42:19 because you think it's all about you and you think it's all about skill but there's so much noise and there's so many other things going on. And it's so important to try to break through that and to try to realize, you know what skill gets me so far? But then there is chance and all of this variance and all of this other stuff. And I don't control that. And I'm never going to control that and that's okay. Yeah, bam. If you're ready to take your business to New Heights, break through to the six or seven-figure mark or learn from the world's most successful people, look no further because the Kelly Roach show has got you covered. Kelly Roach is a best-selling author, a top-ranked podcast host and an extremely talented marketer. She's the owner of Not One, but six thriving
Starting point is 00:43:03 companies and now she's ready to share her knowledge and experience with you on the Kelly Roach show. Kelly is an inspirational entrepreneur, and I highly respect her. She's been a guest on YAP. She was a former social client. She's a podcast client. And I remember when she came on Young and Profiting, and she talked about her conviction marketing framework. It was like mind blowing to me. I remember immediately implementing what she taught me in the interview in my company and the marketing efforts that we were doing. And as a marketer, I really, really respect all Kelly has done, all Kelly has built. In the corporate world, Kelly secured seven promotions in just eight years, but she didn't just stop there.
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Starting point is 00:44:54 And after previewing her content in our conversation, I just knew I had to take her class on masterclass, tackle the hard conversations with Radical Cander to really absorb all she has to offer and now I'm using her Radical candor method every day with my team to give in solicit feedback to cultivate a more inclusive culture and to empower them with my honesty And I can see my team feeling more motivated and energized already They are really receptive to this framework and I'm so happy because I really needed this class. With Masterclass, you can learn from the best to become your best, anytime, anywhere, and at your own pace. And we all know that profiting in life doesn't just mean thriving in business. With Masterclass, you can brush up on your art skills or your cooking skills, or even your modeling skills, with over 180 classes from a range of world-class instructors,
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Starting point is 00:46:21 For the quality of classes, classes instructors the platform itself is beautiful the videos are super high quality you can't beat it gain new skills and as little as 10 minutes on your phone your computer tablet smart TV and my personal favorite way to learn is their audio mode to listen on the go that way I can multitask while I learn get unlimited access to every class and right now as the app listener you can get 15% off when you go to masterclass.com slash profiting. That's masterclass.com slash profiting for 15% off an annual membership masterclass.com slash profiting. Yeah. That's really interesting. And it's sort of like contradicts something else that I read.
Starting point is 00:47:01 So I heard you saying the past that it's not the best hand in poker, it's the best player. So to me, that makes it seem like skill really does have a lot to do with it. And I heard a study that you cited in the past that on an online poker study that was conducted with thousands of thousands of games, the best hand only one 12% of the time.
Starting point is 00:47:25 So it's kind of like a mix of luck, math, statistics, and understanding human psychology. Would you agree to that? Oh, absolutely. I think that poker is absolutely a game of skill. And so I think that over time, the skilled players are going to walk away with all of the money.
Starting point is 00:47:42 So what I'm trying to say is that in any given hand, at any given moment, you can't guarantee that you're going to win. So let's say I sit down to play with my coach, Eric Sidel, who's much better than I'm ever going to be. If we play one hand, I might win. And that doesn't mean that, that doesn't mean anything.
Starting point is 00:48:02 I mean, that's just complete noise. That doesn't mean that I'm brilliant. If we play one game, I might win, because it's just one game. And, you know, I might have just gotten amazing cards. If we play 10 games, he's probably going to start winning more, but I still might be winning more than my fair share. If we play 100, if we play 1,000,
Starting point is 00:48:22 by the time we get to 1,000, I'm broke. He's taken all of my money. So in the long term, skill asserts itself. That's why in these studies where you're talking about hundreds of thousands of hands, you do find that the players who are the best have a huge skill edge. And yeah, they're able to convince players with much better hands to just lay down their cards because skill comes out over the long term. But you have to realize that in any specific moment, any specific decision, the skilled player can lose. So in the immediate
Starting point is 00:48:53 term, chance is huge. In the long term, skill is huge. That makes a lot of sense. And so when you're a poker player, you definitely have to get used to losing a lot. Because like you said, there's a lot of luck, chance, even if you're the best player, you might have a bad hand, you might lose. I know that your coach Eric told you that failure is the best teacher. So could you tell us a bit about how Eric taught you about failure and how he taught you to kind of get used to failure and embrace it? Yeah, well, so he taught me something a little bit different.
Starting point is 00:49:23 The failure is the best teacher he came from, his mentor, Dan Herrington. So what Dan Herrington taught me is that, and this happened quite early on in my poker career, where Eric had me meet Dan and talk to him, because Dan actually has written kind of some of the seminal textbooks on poker. He's very good at teaching early stage players how to play. And I was complaining a little bit that I was working hard and I was doing everything that Eric was telling me to do. And I was losing. I wasn't doing very well. And he said good. He said, that's wonderful because that's the only way you're going to get better.
Starting point is 00:50:05 said that's wonderful because that's the only way you're going to get better. And what he meant by that isn't like, yeah, tough and up. It was when you're failing, when you're not doing well, it's a huge incentive for you to go back and try to look at your process, what you and I were talking about, and try to figure out, okay, what's going on? What am I doing wrong? How do I improve? How do I actually have a better decision process? How do I put myself in a position to win? Whereas if you win right away, he told me that that's actually one of the worst things
Starting point is 00:50:35 that can happen to a poker player, or I think to almost anyone, because if you win right away, how will you ever know if you're good or if you're lucky? And the answer is you won't. You'll probably overestimate your skill. You'll think that you're much better than you actually are. So you're not incentivized then to improve, to go back, to try to go through it, to try to do the exact same thing that you are incentivized to do when you're failing. And so it's so important to realize that.
Starting point is 00:51:05 And what he also said is that, you know, failure also is where the truly skilled players shine. Because if the person who got lucky starts suddenly doing poorly, they're gonna lose their shit. They're gonna figure out, oh my God, you know, what's happening, this is not cool, this isn't fair, they're gonna start blaming things. And they're not going to be able to keep it together.
Starting point is 00:51:28 Whereas the truly skilled player, can you still think well when you're losing? Can you still make the right decisions even when you're losing? That's the mark of a truly skilled player. And that's how you know that you've really learned it well. That's super interesting. So sticking on this topic a bit, you're starting
Starting point is 00:51:46 to get into emotions. You just mentioned, you know, if you were winning all the set and you start to lose, you could end up losing your shit. So how can we stay calm? Tell us about the concept of tilting, what that is, and how we can avoid it when making decisions. Yeah, so poker is one of the best ways to learn emotional management that I've ever encountered. So until does this wonderful, wonderful term that I think everyone should use, which is basically letting emotions into your decision process and letting things
Starting point is 00:52:21 that are not necessarily germane affect your thinking. And these can be positive emotions or negative emotions. All it means is that you are no longer thinking logically, you're no longer thinking rationally. Now you're also using kind of this emotional information as well. And the way that you can work on that is I think first of all through, kind of self-knowledge and through
Starting point is 00:52:47 learning how to pay attention to yourself and to your emotions and to what your body is telling you. I actually ended up working with a mental game coach as well, someone who taught me to kind of look at myself from the outside and to try to figure out what things triggered me, how I reacted in certain situations. Most of the work on tilt is done outside of being at the poker table because when you're already in the moment, when you're already emotional, it's too late.
Starting point is 00:53:18 It's really, really hard to step back from the brink when you're already there. So the key is to learn to identify ahead of time and to work through it ahead of time. So I think what I would suggest anyone does is to try to figure out, okay, how do I react in certain situations? What makes me angry? What makes me happy? What makes me sad?
Starting point is 00:53:38 What makes me take more risk? What makes me take less risk? In poker, how do I react to losing? How do I react to winning? How am I going to counteract it? How am I going to, in the moment, try to cool the emotion, try to step away from the moment and become re-inject logic and rational thinking into the situation?
Starting point is 00:53:58 Because see, the key is to understand that everyone tells and that you're human, you're not a robot. You're going to experience emotion, that's inevitable. So how do you take it, acknowledge it, and then remove it from the decision process as opposed to letting it color your decision? And that's the skill that you have to learn to develop. Yeah, it's emotional intelligence 101, it sounds like.
Starting point is 00:54:24 So in terms of reading other people's emotions at the poker table, you know, you probably have gotten a lot of experience at least pre-COVID in terms of reading people's emotions. So what do you look at? Do you look at their face, their their body, how do you read people's emotions? I mean, it's a lot of different things and it depends on the person. I think that you need to disabuse yourself of the notion that there's any universality to how people express different things because there isn't. Almost
Starting point is 00:54:57 everyone thinks that, oh, I can tell when someone's lying, I can tell when someone's this, I can tell when someone's that, you can't. You might be able to tell when one specific person is, if you know this person very well, but there's no such thing as one psychologist once told me as a panogios nose. It's not like one of our facial features is going to change every single time something happens and people blush for different reasons, people look uncomfortable for different reasons. And so in terms of reading emotions, it's all about dynamics and situations and paying attention to people over time.
Starting point is 00:55:30 How does this person normally act? I've been sitting at the same table as someone for the entire day. And I've noticed that normally they sit this way and they look this way and they say this. And suddenly there's a change, suddenly they're deviating from that. That's what I should be paying attention to, to the deviations, to the changes from baseline behavior. That's where the information is. And even then, I'm not going to be sure what it means unless I see what the outcome is,
Starting point is 00:55:57 unless I see their cards, unless I see what that actually meant. Did that mean that they had a strong hand? Did that mean that they were bluffing? Did that mean this? did that mean that they had a strong hand? Did that mean that they were bluffing? Did that mean this? Did that mean that? And so you just pay attention over time to those types of dynamics. But if you are looking for kind of one specific place
Starting point is 00:56:14 to look, I would say it's not the face. All of our data show that you should be looking at the hands, that the hands actually give up a lot more information than any other part of the body. And I think part of that is that we all know we're supposed to have poker faces. We control our faces pretty well. And we're used to doing that in everyday life because we don't always want to
Starting point is 00:56:34 show our emotional reactions. But we pay a lot less attention to our hands, to our gestures. We don't think about what we're doing with them often. And so oftentimes you get information there just because people aren't as consciously aware of their gestures. And also, I mean, you see, you can see a lot of things on the hands. You can see pulse, you can see sweat, you can see kind of skin conductance, you can see a lot of other things there that might help you figure out how comfortable or uncomfortable someone is.
Starting point is 00:57:07 So for example, what would you look for? Give us some real examples of noticing someone's emotion based on their hands. Yeah, so mostly it's fluidity and strength of motion. So I write about this extensively in the book. So if anyone is interested, you can read the chapter on TELS. But that's what you're looking at. You're looking at how do the people, how do people handle chips, how do they handle cards, how smooth is their gesture, how strong is their gesture, and you actually get a lot of information that way. Cool. So before you started playing poker, you actually were a bit intimidated to start from my understanding because you
Starting point is 00:57:45 read a study that women are told that, you know, when they're assertive, or they're viewed negatively when they act assertive. And so in turn, we're kind of preconditioned to act more passively, and that can also be seen in a corporate environment, you know, women tend to act more passively than assertive, you're called the B word, if they're overly assertive. I've even in the past been called aggressive, even just because I'm a leader and was a project manager and had to handle deadlines. So I think every woman has experienced this in one way or another being told that they're aggressive. How did you overcome that and how did you actually turn that into an advantage being a woman on the poker table? Yeah, it's not something that I thought was going to be a problem to begin with because I'd done a lot of work on it
Starting point is 00:58:34 I'd written a lot about it and I thought that I had a handle on it myself. I thought that I was you know strong female who Had had a lot of success and that I wasn't like that, right? That understanding it, understanding these biases, doing a lot of work on it, helped me somehow overcome it. And then I started playing poker. And poker is 98% male. So for anyone in a corporate environment that thinks that your environment is male-heavy, tri-playing poker, 98% is a lot. It's something that you don't often encounter. And I did realize all of a sudden that I had internalized a lot of these social stereotypes that I sometimes knew what I had to do, but didn't want to do it because I didn't want
Starting point is 00:59:18 upset people. I wanted them to think I was nice. Sometimes I didn't play hands as aggressively as I should have even when they were really good hands because I felt bad. Sometimes I would let people bully me and I just fold because I didn't want conflict. I'd say, you know what, you just take it. I don't care. That's not a way to play poker. It's not a way to win. That's actually really, really bad. And so the first step was to realize that that was going on, which really upset me because it's not a way that I wanted to see myself, but after I realized it and acknowledged it, I was able to start working on it,
Starting point is 00:59:49 and I thought, okay, fine. You can actually turn this on your head. You can actually realize that it's a superpower to be underestimated. If these people don't think I should be playing because I'm female, fine. Let me try to figure out how they see me, and let me use that to my advantage.
Starting point is 01:00:06 So I started realizing that, oh, they're basically what I'm trying to figure out is how does each player view women because they saw me as female first and as a poker player second. So if you saw women as somebody who, you know, should not be at the table and you'd rather die than be bluffed by a woman, okay, then you're never going to fold to me. So I'm never going to bluff you, but you know what? I'm going to bet really really big when I have good hands because you're going to call me because you'll think I'm bluffing. Then there are the people who think that women never bluff. They're not capable of it. You know what I'm going to do? I'm going to bluff you
Starting point is 01:00:40 relentlessly and on and on and on. So once I figured out that people were using their biases instead of logic, I was able to start winning and start making a lot of money. That's awesome. I love that. So the last question I ask all my listeners is what is your secret to profiting in life? I would say my secret to profiting in life is to try to focus on what makes the most number of people including you happy. Never think how is something going to be useful to me because you don't know. You have no idea what the future is going to bring. So instead of trying to do things because you think they're useful or because you think
Starting point is 01:01:20 you're going to make a lot of money doing them or anything like that, just focus on what's going to make you happy, what's going to make the people around you happy. And try to, I would say, try to leave the world or wherever you are a happier place than it was before you arrived there. That's solid advice. And where can our listeners go to learn more about you and everything that you do? I have a website, which is just my full name Maria Connacova.com and in terms of social media I'm most active on Twitter where I'm Connacova and Instagram where I'm girl named Maria but girl does not have an eye in it because that user name was already taken. Awesome, I'll put all your links in our show notes and also links to all your different books.
Starting point is 01:02:01 You know three-time bestseller I'm sure your latest book is also doing really well. So thank you so much Maria for coming on the show and talk to you soon. Thank you so much, it's been a pleasure. Thanks for listening to Young and Profiting Podcast. If you enjoyed the show, please write us a review or comment on your favorite platform. Nothing makes us happier than reading your reviews. We'd love to hear what you think about the show. And don't forget to share this podcast with your friends, family, and on social media. I always repost, reshare, and support those who support us.
Starting point is 01:02:34 You can find me on Instagram at YappwithHala or LinkedIn. Just search for my name, it's Hala Taha. Big thanks to the Yapp team, as always, this is Hale signing off. Are you looking for ways to be happier, healthier, more productive, and more creative? I'm Gretchen Rubin, the number one best-selling author of the Happiness Project. And every week, we share ideas and practical solutions on the happier with Gretchen Rubin podcast. My co-host and happiness guinea pig is my sister Elizabeth Kraft. That's me Elizabeth Kraft, a TV writer and producer in Hollywood. Join us as we explore fresh insights from cutting-edge science, ancient wisdom, pop culture, and our own experiences about cultivating
Starting point is 01:03:16 happiness and good habits. Every week we offer a try this at home tip you can use to boost your happiness without spending a lot of time energy or money. Suggestions such as Follow the One Minute Rule. Choose a one word theme for the year or design your summer. We also feature segments like Know Yourself better where we discuss questions like are you an over buyer or an under buyer? Morning person or night person, abundance lever or simplicity lever. And every episode includes a happiness hack, a quick, easy shortcut to more happy. Listen and follow the podcast Happier with Gretchen Rubin. Okay, here's how Miro works. See, it's amazing.
Starting point is 01:03:53 What's everyone doing at David's desk? Ever since marketing started using Miro's collaborative online whiteboard, he thinks all our other teams should sign up. Why? He says Miro's making his meetings disappear. And if every team gets on it, that means even less meetings. They're using Miro for brainstorms, mind maps, customer research. So could we use Miro instead of having another 100 meetings for every round of feedback?
Starting point is 01:04:21 Yep, you can comment, react to ideas, even leave a recording on the board. And what about presentations? There are Miro templates for that. How do you know so much about Miro? I've actually been using it all along. I just used a Miro board to plan the best vacation. OK, I'm on board.
Starting point is 01:04:39 See how Miro users save up to 80 hours every year by meeting less and doing more. Get on board at Miro.com with 3 boards free forever. That's m-i-r-o.com.

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