Young and Profiting with Hala Taha - YAPClassic: Be More Likeable and Nail Your First Impressions

Episode Date: August 20, 2021

Throwback all the way to episode ONE! Being good at first impressions, and in general being a more likeable person, can help you profit in life, because you'll always benefit from having people on you...r side. This episode features Dr. Jack Schafer, former FBI agent & author of "The Like Switch," as well as Dorie Clark, author of "Stand Out," and Duke University professor.   Sponsored by -  Setapp - Head over to setapp.com to try Setapp free for a week.   James Allen - Use code YAP30 at JamesAllen.com for 30% off   Social Media:   Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Follow Hala on Clubhouse: @halataha Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 This episode of YAP is sponsored in part by Shopify. Shopify simplifies selling online and in-person so you can focus on successfully growing your business. Sign up for a $1 per month trial period at Shopify.com slash profiting. You're listening to YAP, Young and Profiting Podcast, a place where you can listen, learn, and profit. Welcome to the show.
Starting point is 00:00:23 I'm your host, Halla Taha, and on Young and Profiting podcast, we investigate a new topic each week and interview some of the brightest minds in the world. My goal is to turn their wisdom into actionable advice that you can use in your everyday life, no matter your age, profession, or industry. There's no fluff on this podcast, And that's on purpose. I'm here
Starting point is 00:00:45 to uncover value from my guests by doing the proper research and asking the right questions. If you're new to the show, we've chatted with the likes of XFBI agents, real estate moguls, self-made billionaires, CEOs, and bestselling authors. Our subject matter ranges from enhancing productivity, had to gain influence, the art of entrepreneurship, and more. If you're smart and like to continually improve yourself, hit the subscribe button because you'll love it here at Young & Profiting Podcast. Hey everybody, this is Hala, host of Young & Profiting Podcast, and today we're in for a special treat. We are replaying my episode number one, my first ever podcast
Starting point is 00:01:27 that I ever released. It features Dr. Jack Schaefer, who wrote the like switch. It features Dory Clark, who wrote standout. And basically, it's a totally different format from any of my other shows. So, episode one, two, and three are a more fancy intricate format that I did before I really knew what I was doing. I never really listened to any podcasts before I started my podcast almost three and a half years ago. I didn't have a course or a book. I mean, podcasts were still relatively new.
Starting point is 00:01:59 They're not were nearly no way as big as they are now. And so I didn't have any playbooks, and so I made up my own. I created this really cool format. I interviewed Dory and Jack, then I chopped it all up, mixed and matched it, narrated in between, there's music, it's dramatic. I loved this episode.
Starting point is 00:02:19 I mean, a lot of people are embarrassed of their first episodes, but honestly, this is one of my favorite episodes. I feel like it was a masterpiece. And I may have been a little bit rusty in terms of my narration and ability as a podcaster, but in general, I feel like I put together a really great show considering it was my first one
Starting point is 00:02:37 out of the gates. I'm really proud of it. And I got a lot of my first handful of hardcore fans because of this episode episode and it really helped launch me on the right foot. So really grateful that I took the time to put this together. It took about two months to put this episode together. I essentially wrote a mini audio book for this podcast. I mean, I scripted parts in between and really thought about it. So I hope you guys enjoyed the show.
Starting point is 00:03:05 And the other thing I kind of just wanna say before we continue on to episode number one is that I had a lot of naysayers when I first started the podcast. A lot of people told me that I couldn't do it. I had failed at radio. I was rejected by radio. I had several online shows. Young and profiting podcasts was like my fifth show. I had taken a four-year break because I went into corporate
Starting point is 00:03:33 and I thought, you know, I was never going to get back into the entertainment industry. I thought I wasn't going to be able to make it. And then I finally got the itch again and I wanted to start this podcast. And everybody who loved me in my life was against it. My parents, my boyfriend, my friends, they told me, though you're just starting that because you're not married yet. So you're starting your podcast because you're not married.
Starting point is 00:03:56 If you were married, you wouldn't start a podcast. That's literally what people told me. Then I also heard that I was too old. I wasn't even 30 yet. I was in my 20s and I was told I'm too old to start a podcast. That doesn't really make any sense, right? How are you too old to start a podcast? There's people who are 60 years old who have a podcast. I was told that it was too saturated and that I would never make it and never be able to grow because it was already way too saturated. And it's just so funny, you know, January 2021,
Starting point is 00:04:27 I was on the cover of Podcast Magazine. I'm hanging out with JLD and Jordan Harbinger, the two biggest podcasters in the world. I just feel like I've made it as a podcaster for sure. I mean, this is my full-time job now, aside from my marketing agency. And it's all because I decided to believe in myself. I decided that I wasn't too old to start something new. And then it wasn't too saturated enough. And if I was creative
Starting point is 00:04:56 enough and if I worked hard enough, I could make it. And I didn't listen to the people who told me that I couldn't do it. I just decided to try and put myself out there and do the work and take a chance and be vulnerable in that way. Because putting yourself out there is scary. I remember getting 10 likes on my post. And wondering why my friends and my coworkers weren't supporting my content, but I just kept going every single day. I post and I promote it and I keep consistent and I kept landing great guests after great guests and I did my research and I built my team and I just kept going one day at a time. We all start at zero.
Starting point is 00:05:42 And so I just want to give you courage for out there listening and if you want to start something new, if you have a burning desire to start something new, just do it. Don't worry about what anybody else thinks. Just learn how to do it and put something out there into the world and just see what happens and work hard at it every single day. And I really believe that if you have good intentions and if you put great action into something every single day, there's no way you can't succeed. So without further ado, this is my first episode called First Impressions. I hope you enjoyed the show. The human race is built to size
Starting point is 00:06:24 each other up quickly. First impressions happen fast, and they're stubborn. Research says it takes anywhere from four seconds to two minutes for a person to make their initial impression about you, and once an impression is formed, it's very, very hard to change it. Even after multiple encounters with that person and presented with lots of evidence to counteract that initial impression. And while you might wish opinions about you were based on your intelligence or experience,
Starting point is 00:06:50 most studies show that first impressions are shaped by what can be seen or heard in those first few initial seconds. First impressions are very important because what first impressions form is a filter through which we see that person again and again. That's Dr. Jack Schaefer, a former FBI agent with a specialty in behavioral analysis, an author of one of my favorite books, The Like Switch, an ex-FBI agent's guide to influencing, attracting and winning people over. You know, one of my jobs in the FBI was a counterintelligence officer.
Starting point is 00:07:25 My job was to identify spies and then figure out ways to catch them. And part of catching us by what we try to do is get that person to double back or work for us against their country. And what we have to do is find ways to convince that person to do that. And what we do in behavioral analysis is we get all the information we can on that person. We look at that person's personality and we look for flaws and weaknesses in the personality. And based on those vulnerabilities, we develop strategies that will increase our probability that that person will either confess or work with us. And what I did was I converted those tools basically
Starting point is 00:08:08 into personal relationships. So normal people can now use these tools to enhance their relationships with other people. Okay, so let's go back to why first impressions are so important. Dr. Jack Sheeper was talking about the primacy effect or the primacy filter, which is a pretty well-known phenomenon in the behavioral science world that basically
Starting point is 00:08:30 says that people tend to remember the information that they hear first rather than the information that they hear later. In other words, if you form a good impression, anything you say or do, the person you meet is going to see you through that good filter. And if you meet somebody and you have a bad first impression, then anything you say or do is going to be interpreted as bad. Impressions of others are based on all the information that we know about that person. In other words, it's based on their traits. The primacy effect says the timing of learning these traits is also important.
Starting point is 00:09:11 Essentially, the order in which we discover someone's traits makes a difference to our overall impression of that person. So starting on the wrong foot when meeting someone new could do a lot of damage. But then I get thinking, people are smart, right? We have empathy and logic. Wouldn't we naturally want to give people
Starting point is 00:09:31 the benefit of the doubt? The fundamental attribution error is a phenomenon that is well known and well documented in psychology. And again, it goes back to the fact that humans are a little bit lazy when it comes to understanding and assessing other people. That story, Clark, who the New York Times describes as an expert at self-reinvention. I'm the author of Entrepreneurial You Reinventing You and Stand Out, an adjunct professor for Duke
Starting point is 00:10:01 University's Fuqua School of Business. She's about to give an example of the attribution effect, which is the tendency to believe what people do reflects who they are and defines their character. Instead of considering what might be impacting them from an external perspective, said simply when we see someone doing something, we tend to think it relates to their personality, rather than the situation the person might be in.
Starting point is 00:10:24 This is especially true when the behavior is negative. It would be nice if we could rely on other people to be very thoughtful and rational and generous when evaluating us. And if we came into work one day and we were in a bad mood and stabbed at somebody, wouldn't it be great if they said, oh wow, she must just be having a terrible day.
Starting point is 00:10:51 Maybe something happened. But instead, that's usually not how it works, especially if you're first getting to know somebody. Mods are, the person is gonna say, wow, what a jerk. Who is this person that's storming through here? She must be moody. And of course, if someone has a longitudinal basis, if they've known us over time, and they know
Starting point is 00:11:16 that that's aberrant behavior, then they will be able to judge that and put it in context. But a lot of the time, especially when people are first forming impressions, they aren't going to take the time for that. They are going to, in many ways, assume the worst and they're going to assume, oh, well, you know, she's this one incident happened that's negative, she just must be a bad person. She just must be a mean person. And that's a tough thing to overcome. So it's very difficult to
Starting point is 00:11:50 override the negative primacy of filter because People always are number one. They're less likely to see you. They're less likely to be around you because they have negative feelings towards you And the other thing is it takes time. You have to constantly meet that person, demonstrate to them that you're not, you know, the person that they've thought they first met. So it takes time over and over and over again. And eventually what happens is the person says,
Starting point is 00:12:19 oh, when I first met you, I didn't like you. But you know, after being with you and doing things with you and getting to know you a little bit better, you're not such a bad person. You're not that bad person I thought you were when I met you. And I like you now, but that takes a lot of time. It's a lot easier to have that good first impression where the person says, you know, I met you for the first time and I really liked you. I didn't know much about you, but I liked you.
Starting point is 00:12:47 And then once that occurs, that person is seeing everything you say and do through that good first impression. Clearly, first impressions make a difference. People are the gatekeepers in life. And the more good impressions you make, the more likely you'll build healthy relationships that can bring you closer to your goals. And while it might seem overwhelming to have to think about being strategic when meeting new people, after studying the topic and talking with incredible experts like Dorian Jack, I've realized it really all boils down to just three main elements. The first is presence. This is really about your physical being,
Starting point is 00:13:26 your demeanor and approachability, the cues you give off with your body language and your clothes. The second is likeability. How well can you make a connection and can you make it last? How quickly can you get someone to like you? And the third is authenticity. This is really about delivering a consistent impression to the world by understanding who you really are and where you want to be and then working to close that gap. It's about being and acting like who you're trying to be. And while that might sound Sony, in reality, that's one of the only ways you can grow. Now let's unpack all this and hear what the experts have to say,
Starting point is 00:14:06 starting with presence, namely your body language. When we approach one another, we tend to, we will eyebrow flash each other. So if I approach a person, they're going to eyebrow flash, I'm going to return that eyebrow flash. The eyebrow flash is a one-sixty-fourth of a second, quick up and down raising raising of the eyebrows. And that just tells, it's a long distance signal that tells that person I'm not a threat. The second friend's signal is the head tilt. When you tilt your head to one side or the other, you expose your crud at artery. And when you're telling that person basically, I trust you enough to expose a very vulnerable part of my body. So that's sending a friend signal. And a lot of people who own
Starting point is 00:14:52 dogs will recognize this when they enter the home after they've been gone for a while. The dog will sit there and tilt its head or the dog will flip over on his back and expose its underbelly. And those are just friend signals that their dog is telling the owner, you know, I'm not a threat because they are exposing their vulnerable parts of their body. In body language, there are some standard principles. Ultimately, confidence is a winning emotion to convey in almost any circumstance. People like to be around confident. People, they relate to them better, it will serve you better as you build a relationship. And so marks of confidence include things like having an open body posture, you know, not having your body hunched down, not crossing your arms, but maintaining a pretty open frame with your shoulders back.
Starting point is 00:15:54 So the last one is the smile. It's very important because if you smile at somebody and they smile back, they receive a endorphin, a shot of endorphins. Endorphins make us feel good about ourselves. So if I smile at somebody and I'm getting a shot myself of endorphins, so I feel good about myself, but more importantly, I'm making that other person feel good about themselves.
Starting point is 00:16:22 So these combination of friend signals are what, how we communicate initially before we even open our mouths. And it's critical that we do these things to let the person know that we are in fact not a threat to them. There's a lot of variations of a smile. If you want to look intelligent and less friendly, you smile, but you kind of have smile. And that gives the impression that you're intelligent and competent. But if you want to look friendly, you give people full smiles. So you look more friendly, but a bit less competent. To recap, when meeting new people, we want to send friend signals that show that we're
Starting point is 00:17:03 not a threat. According to Dr. Jack Schaefer, this includes an eyebrow flash, a head tilt, and a smile. Doric Clark mentioned portraying a confident body language, but that's easier said than done. There are however tricks that can help you get in a confident mood. Take, for instance, power-posing. This episode of YAP is sponsored by Setup. Getting things done is a challenge that everyone struggles with. One way to tackle it is to make sure you have the right tools and for your computer, that means the right apps.
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Starting point is 00:24:53 but in case you don't, that's the sound of another sale on Shopify. Shopify is the commerce platform that's revolutionizing millions of businesses worldwide. Whether you sell edgy t-shirts or offer an educational course like me, Shopify simplifies selling online and in person so you can focus on successfully growing your business. Shopify is packed with industry leading tools that are ready to ignite your growth, giving you complete control over your business and brand without having to learn any new skills in design or code.
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Starting point is 00:27:33 At the time, she's a Harvard Business School professor, very popular, well-known wrote a book called Presence. And her talk has become one of the most popular and most watched ones in TED history. She described research that she and her talk has become one of the most popular and most watched ones in Ted history. She described research that she and her colleagues did about so-called power posing, which is where you assume a posture of essentially sending signals of dominance or power in some way. So there was the Superman where you have your legs shoulder
Starting point is 00:28:08 with the part and you're flexing your biceps. There's the wonder woman where you're again standing with a strong stance and you have your arms crossed powerfully in front of you. So her research showed that if you hold a pose like that for two minutes, that there were demonstrable signs, both in terms of the participants reported sense of feeling power and also in terms of neurochemicals that were being transmitted. So there are levels of cortisol, the stress hormone declined, and there are levels of testosterone, which tied to power and feelings of dominance or aggression that increased. And so that has become a very popular concept. One post script, kind of a caveat, a quasi-cavion,
Starting point is 00:29:02 is that there's been a lot of hellabaloo recently about the fact that Amy Cuddy and her colleagues research has not been able to be replicated, but apparently in terms of participants perceived sense of power and confidence that seems to be a steady thing. How about the way that we should dress? What are the best practices when it comes to our clothing? So what you want to do is to try to match the clothing that the other person is wearing. So they're wearing a suit. You better wear a suit. If they're wearing cutoffs in a t-shirt, you were cutoff in a t-shirt because it's like you, me, same, same. It's kind of the rule of thumb
Starting point is 00:29:44 because we like people that we share common ground with. So if I look like you me same, same, is kind of the rule of thumb because we like people that we share common ground with. So if I look like you, it's more likely that you're gonna like me because you see the common ground between us. Some general rules of thumb, you always want to at least try to match or relate to the other person's dress. Now, there's power cues involved in this,
Starting point is 00:30:08 but I would say in general, it is a safe bet to try to dress in a similar way as them. If you know that they're gonna be business casual, it's good for you to be business casual. Otherwise, it sends signals that you might not otherwise intend. For instance, if you know they're going to be a little bit dressy and you deliberately dress down, they may interpret that based on other cues, such as your age, your social status.
Starting point is 00:30:43 If you're younger and less powerful, they might view it that you just don't have a clue. You know, she doesn't understand the norms here. She's out of touch. You know, why did she dress in this radically casual way when everyone else knows this is a serious business environment? And so I think you're often far better just trying to meet the other person where they are when it comes to how they will be dressing in a given environment.
Starting point is 00:31:13 Here's a fun fact. According to psychologists at the University of Kansas, you can accurately judge a person just by looking at their feet. The study found that people were able to correctly judge a stranger's age, gender, income, and other important traits with 90% accuracy by looking at the person's shoes. So if you had to choose just one item to upgrade in your wardrobe, go with your kicks. Now you have some clues about the type of presence
Starting point is 00:31:40 you wanna give off when meeting someone for the first time. Let's get into the second element of creating a good first impression. Your likeability or how well you can make a connection and build a lasting relationship. So can you talk more about the importance of making people feel good about themselves and why that's so important when trying to build relationships? feel good about themselves and why that's so important when trying to build relationships. Yeah, if you want to get people to like you, this is one of the few techniques that works 100% of the time. If you want people to like you, you make them feel good about themselves. Because what happens is, if that person feels good about themselves, they're going to want to come back and meet you again.
Starting point is 00:32:26 They're going to want to come back and say, oh, meetings are a dating situation to get that same good feeling again. So when you want to get people to like you, you put the focus on them and you take it off yourself. And I know that one of the easiest ways to get somebody to like you is by paying them a compliment. Can you speak to that a little bit? Well, compliments can be dangerous because number one, they have to be true because if
Starting point is 00:32:54 somebody compliments me, I know if it's a good compliment or not, especially when I'm a professor. Let's do an walk in my office and say, Mr. Dr. Schaefer, you're the best professor I've ever had. The next thing out of their mouth is, can you do this for me? Can you give me a break, give me an extension, give me a higher grade? So I know that that's not sincere. The best way to allow a to flatter people is to allow them to flatter themselves. The golden rule of friendship is we always want to make that other person feel good about themselves. We can do that with empathic statements.
Starting point is 00:33:33 Empathic statements are nothing more than putting the focus on that other person. You're going to take what that person says, what they do or how they feel, you're going to use parallel language and then you're going to mirror that language back to them. And that keeps the focus on them and they feel like that you truly do understand what they're saying and how they're feeling because you're reflecting it back on them. A good way to construct in path statements is so you. So you feel this way, so you're happy. So you've done this That keeps the focus on the other person and when you get good at keeping the focus on the other person You want to then you know, you could get rid of the so you and I practice this you know all the time
Starting point is 00:34:20 If I'm getting on the elevator at school and I see a student that's very happy, I'll just look at the student and I say, ah, you're having a good day and they typically will respond, yeah, I started to grow hard for a test and I passed it. And then you could use another empathic statement. So your hard work paid off. And what you're doing is two things, the empathic statement, which lets the other person know that somebody's listening to them and also you're allowing that person to flatter themselves. They'll say, yes, I did work really hard on that. And they'll give themselves a slight pat on the back. And they feel good about themselves just with that first, you know, 30 second encounter.
Starting point is 00:35:06 And then they will like you because of that. When you first meet a new person, job one is establishing commonality with them. In my book standout, I interviewed Robert Chaldeini, one of the leading thinkers about influence and persuasion. And he said that this is the most important first step that you can take. Because fundamentally, people when they meet you are filtering you into a category of us or a category of them. And you want to be an us, right? You want to make a connection. You want them to feel like this is somebody I can relate to,
Starting point is 00:35:45 this is somebody I can do business with, this is someone like me. And so if you can find some way that you have something in common, even if it's not a profound thing in common, maybe it's that you live in the same neighborhood, maybe you're from the same state originally, maybe you went to the same college, maybe you both like a certain sports team, maybe you both have dogs, whatever it is, if you can identify something as quickly as possible that bonds you together, that becomes the start of your ability
Starting point is 00:36:20 to form a deeper relationship and a deeper connection. And what do you say is the best way to practice without sort of embarrassing yourself? Well, like I do, I go into sandwich places and I talk to the people making the sandwich. I noticed if they like me and I speak with them and use empathic statements, I get a bigger sandwich. That's how I practice. You wanna practice where you can get a reward because people generally don't practice these things
Starting point is 00:36:52 unless they get a reward for it. So you can get upgrades in for your cars. You can get upgrades on your meals. You can get better service. You can get upgraded from coach to business or first class when you're when you're flying an airplane. You can look at, you know, like like I do on the elevator, you just see somebody looks happy, say, oh, you're having a good day. So these things can be practiced
Starting point is 00:37:16 anywhere through life. And why is that? Those are the things that normal people do when they try to develop relationships. So what's your perspective on building and maintaining relationships past that initial first impression? Yeah, the friendship formula is the basically there's four elements in all friendships. And that's proximity, frequency, duration, and intensity. And order even have a relationship, you have to have proximity with the person. And then you have to be frequently with that person. And also you have to have duration
Starting point is 00:37:53 of time you spend with that person. And I think the most important element is that intensity. That's where we share those verbal and nonverbal cues to let that other person know that we want to intensify the relationship. And so what you can do is you can look at a relationship. If your relationship is floundering for some particular reason, then you can look, am I spending enough time with that person proximity? Am I spending enough frequency? Am I seeing that person often enough? And then you say, well,
Starting point is 00:38:26 if I see the person often, that's what's my duration of am I seeing them for 30 seconds or two minutes or 20 minutes, or is it going to be a longer duration? And then of course, what's the intensity of the relationship? So basically, you can identify relationships that are going bad and you could actually fix them using these for elements of relationship. Yeah, Pam, if you're ready to take your business to New Heights, break through to the six or seven-figure mark or learn from the world's most successful people, look no further because the Kelly Roach show has got you covered. Kelly Roach is a best-selling author, a top-ranked podcast host, and an extremely
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Starting point is 00:42:49 listener, you can get 15% off when you go to masterclass.com slash profiting. That's masterclass.com slash profiting for 15% off an annual membership. Masterclass.com slash profiting. When it comes to likeability, you want to use empathic statements to focus the conversation on the other person and make that person feel good about themselves by providing an opportunity for them to flatter themselves. In addition, you want to try to establish common ground. This helps us spark your relationship and we can practice these things in everyday settings until it becomes second nature.
Starting point is 00:43:24 When it comes to lasting impressions and maintaining relationships, we can follow the friendship formula, which includes proximity, frequency, duration, and intensity. We can evaluate relationships based on these levers and increase areas that may be weak to improve the health of a relationship. And now on to the third element for good impression management, authenticity. This is about being consistent with the impressions you give off to the world. And the only way to do that is by understanding who you are and who you want to be. Let's hear what Dory and Jack have to say about this. Yeah, the other thing first impressions can do is they
Starting point is 00:44:03 can they can hurt you through a third party. So what you want to do is you want to make sure you make good impressions with everybody because if a friend walks up to me and says, you're going to meet this person and I don't like that person. He's not a good person. He's not very trustworthy. So when I finally meet that person, my friend has already set up that primacy filter as a negative. So when I see that person, I'm already going to have a negative
Starting point is 00:44:33 impression of that person. But if that person comes to me first and says, you don't to meet this person and they're friendly, they're gregarious, you're going to really like them. person and they're friendly, they're gregarious, you know, you're going to really like them. When I finally meet the person, I'm going to have that primacy set up that it's going to be a good first impression. So anything that person says or does, I'm going to
Starting point is 00:44:54 see it through that good filter. So it's important that you make good first impressions on all people because they could act as your ambassadors. Why do you think it's so important to understand yourself and, you know, your goals and who you want to be and where you want to go in order to make a good first impression? Well, as the saying goes, if you don't know where you're going, then any destination is fine, right? So if you're unsure of your goals and you're just sort of wantonly moving in different
Starting point is 00:45:36 directions, then people are going to get a kind of random perception of you. And you know, that might be good or bad but but odds are it's going to be challenging for you because if you are sending mixed messages it's no wonder that they don't really understand where you want to go in your professional life because you don't either. Now if I understand this all correctly first of all you need to make a consistent impression on everyone you meet, because people can act as your privacy filter and indirectly influence the way other people perceive you. In order to give a consistent impression, you need to decide who you want to be and
Starting point is 00:46:16 how you want to be perceived. But in order to strategize how to shift the impression you give off, you need to know how you come off right now in the first place and what areas you might need to improve. How do we explore that? It is very hard for us as individuals to really have a sense of how we're coming across to other people. It's a big blind spot because we fundamentally can't see the world through other people's eyes.
Starting point is 00:46:44 So there are, however, workarounds where you can get hints about what other people see. One is to get feedback from your friends and colleagues. Now, it might sound a little intimidating, but I actually, in my book, reinventing you have a kind of quick life hack version that's pretty low key. And that's something I call the three word exercise. And basically, what you do is that over the course of a few days, you reach out to about half a dozen colleagues, and you ask them a very simple question,
Starting point is 00:47:18 which is, if you had to describe me in only three words, what would they be? And you listen, you write them down, so you don't forget them. But guaranteed, you're going to start to see patterns as you get the fourth, the fifth, the sixth person telling you about yourself. And odds are, it's not going to be shocking, surprising information. You're probably going to hear words that make sense to you. It's things you might have thought about yourself, but the interesting part and the reason that this is valuable, it's not that they're telling you something you've
Starting point is 00:47:54 never thought about. What they are telling you is something that structurally we are just incapable as individuals of knowing, which is, what is it about us that other people perceive as being most unique? That's the interesting part because that's what they remember. That's what stands out. How are you different from other people? Now, what if, you know, you get the speed back and the theme is negative. Maybe lazy comes across as a theme. What would you do then? What's your next steps if you find that your perception is negative? Interestingly, I am willing to bet that that will almost never happen. And here is why.
Starting point is 00:48:35 It's not to say there aren't lazy people in the world, but the problem is almost always a reverse, which is that instead of people being frank and honest with you, they might sugar code it. The situation in your farm where likely you encounter is that they won't tell you the bad stuff. They'll be totally honest about the good stuff, of course. I mean, why wouldn't they? But they might try to go a little easy on the negative traits.
Starting point is 00:49:01 And so here's the kicker, what we need to do in order to be responsible in understanding this feedback is we have to ask ourselves of the traits that they have identified for us. You know, the most important words to describe us, is it possible that you are taking any of them to an extreme? And the reason this is a question, is it almost always our weaknesses are simply strengths over applied? Right? They're intimately tied in with what's good about us.
Starting point is 00:49:37 You know, you're so creative. You're just a great conceptual thinker. Well, is it possible that you're so creative and big picture that you suck on details and that no one can count on you to do the little nitty gritty? Well, that might not be true, but it also might. And so you have to ask yourself. So if you're getting a lot of feedback about,
Starting point is 00:49:57 oh, you're just, you're so laid back. You're just so calm. But is it possible that by laid back, they mean not just that, you know, you're chill in the face of adversity, but also that you might be a little lazy. They're not going to say it unless it's somebody who's really close to you. You have to be willing to ask the question, is it possible and grappling with the answer to that? He now have the tools to put the best you out to the world. The question is, do you have the confidence to go out and use them?
Starting point is 00:50:32 I think the biggest roadblock people have is feeling like an imposter. What would you say to somebody who said that using these types of tactics and strategies are dishonest or trying too hard. Well, you know, they're not dishonest and it's not trying too hard because all these things that we talked about today are things people normally do when they want to begin a relationship with somebody or they want a continual relationship with somebody.
Starting point is 00:51:03 These are natural things that occur. We do these things all the time. And all we're trying to do is get those people that are not aware of these social cues or these social report building techniques to become aware of them and to use them because that's what people naturally do. Broadly speaking, I don't think that there is anything
Starting point is 00:51:29 authentic or manipulative about having strategy in your life. If that were the case, having a career goal would be manipulative. You know, where do you want to be in five years? Oh, in five years I'd like to be, you know, the vice president, oh, so fake, so manipulative. I mean, I said, what we're essentially talking about is not the caricature version, which is, oh, what does the world want me to be? And how can I pretend to be more like that? That is, that is the opposite of good personal branding. What we're talking about really is instead coming up
Starting point is 00:52:06 with an understanding of who you are as a person, this is an inside out process where you understand who you are and then you make sure through being strategic that the rest of the world gets it and that they understand the value that you have to bring. It's really about removing static from the channel so that the real message can get through and so that people are not misinterpreting you, so that they really understand what you have to bring to the table so that your talents are not overlooked.
Starting point is 00:52:40 To me that is the opposite of manipulation, does the opposite of fakery. It is instead enabling people to see who you really are and see why that's valuable. This concludes the first impressions episode brought to you by Yap, Young and Profiting Podcast, where anything goes, if it makes you grow. A special thanks to Dr. Jack Shafer and Dory Clark for their wisdom and time. This episode was mixed by John Sparks and music produced by Harry Fraud, wishing you the best of luck on your next first
Starting point is 00:53:13 impression. Thanks for y'all and with me, this is Hala signing off. Are you looking for ways to be happier, healthier, more productive, and more creative? I'm Gretchen Rubin, the number one best-selling author of the Happiness Project. And every week, we share ideas and practical solutions on the Happier with Gretchen Rubin podcast. My co-host and Happiness Guinea Pig is my sister Elizabeth Kraft. That's me, Elizabeth Kraft, a TV writer and producer in Hollywood. Join us as we explore fresh insights from cutting-edge science,
Starting point is 00:53:50 ancient wisdom, pop culture, and our own experiences about cultivating happiness and good habits. Every week we offer a try this at home tip you can use to boost your happiness without spending a lot of time energy or money. Suggestions such as follow the one-minute rule. Choose a one-word theme for the year or design your summer. We also feature segments like, know yourself better, where we discuss questions like, are you an over buyer or an under buyer? Morning person or night person, abundance lever or simplicity lever? And every episode includes a happiness hack, a quick, easy shortcut to more happiness. Listen and follow the podcast, Happier with Gretchen Rubin.
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