Young and Profiting with Hala Taha - YAPClassic: JeVon McCormick, How I Turned My Pain Into Power to Run a Multimillion-Dollar Company | #BlackEntrepreneurs

Episode Date: February 9, 2024

When JeVon McCormick was growing up in the slums of Dayton, Ohio, he regularly suffered from food insecurity, abuse, and racism. As he grew older, he took hold of the lessons he learned growing up in ...such a rough environment to run Scribe Media, a multimillion-dollar publishing company. In this episode of YAPClassic, Hala and JeVon go deep into what JeVon learned from his tough childhood and how he applied those teachings to his career, how Jevon climbed the corporate ladder, how to overcome imposter syndrome, and JeVon’s views on leadership and how to foster great company culture. This episode is part of a special YAP series honoring Black History Month called #BlackEntrepreneurs.  JeVon McCormick is the President and CEO of Scribe Media, the multimillion-dollar publishing company that was ranked the #1 Top Company Culture in America by Entrepreneur Magazine. He’s the author of I Got There, and his most recent book, Modern Leader, is a Wall Street Journal best seller. In this episode, Hala and JeVon will discuss:  - What it was like growing up poor and mixed race in Dayton, Ohio  - Lessons from his father - What has he taken from his childhood into corporate America? - How he climbed the corporate ladder  - How he got handpicked to be CEO of Scribe Media - Overcoming imposter syndrome  - The three S’s of success   - The three P’s of business  - How to foster good company culture and retain talent  - And other topics… JeVon McCormick is the President and CEO of Scribe Media, the multimillion-dollar publishing company that was ranked the #1 Top Company Culture in America by Entrepreneur Magazine. Before Scribe Media, JeVon was president of the software company, Headspring Systems. He’s the author of I Got There, and his most recent book, Modern Leader, is a Wall Street Journal best seller. JeVon has been featured on CNBC, Entrepreneur, Forbes, Inc., and others. Help Save Palestinian Lives:  Donate money for food, medical supplies, and shelter for the people of Gaza at https://givebutter.com/savegaza LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast’ for 30% off at yapmedia.io/course. Resources Mentioned: Scribe Media: https://scribemedia.com/  JeVon’s Website: https://jevonmccormick.com/  JeVon’s Books: https://jevonmccormick.com/modern-leader/    Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Indeed - Get a $75 job credit at indeed.com/profiting HelloFresh - Go to HelloFresh.com/profitingfree and use code profitingfree for FREE breakfast for life More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/

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Starting point is 00:00:00 Today's episode of Young and Profiting Podcast is sponsored in part by Shopify, Indeed, and HelloFresh. Shopify simplifies selling online so you can focus on successfully growing your business. Sign up for a $1 per month trial period at Shopify.com slash profiting. Indeed is the hiring platform where you can attract, interview, and hire all in one place. Start hiring now with a $75 sponsored job credit at indeed.com slash profiting terms and conditions apply. Skip the grocery store and save time with easy tasty recipes with HelloFresh. Go to hellofresh.com slash
Starting point is 00:00:34 profiting free and use code profiting free for free breakfast for life. As always you can find all of our incredible deals in the show notes. Welcome back, young and profitors. Today, we're kicking off a special series in honor of Black History Month and we're replaying some of our best interviews with successful black entrepreneurs. Kicking us off is Javan McCormick. He's the president and CEO of Scribe Media, and Scribe Media is the number one professional publishing company. They've worked with over 2,000 authors, including 23 New York Times and Wall Street Journal best sellers. In this episode, we go deep into what he learned from his super tough childhood and how he applied those teachings later on in his career.
Starting point is 00:01:26 We also talk about how he climbed the corporate ladder and overcame imposter syndrome, and he shares his views on leadership and how to foster great company culture. I'm super excited to replay this episode. It was a really good one, and it's the perfect start to our series celebrating Black History Month. So let's dive in. Here's my interview with the incredible Javon McCormick. Let's calibrate on you as a person. JT, you are an incredibly accomplished man. For those
Starting point is 00:01:54 who don't know, he is the CEO and president of Scribe Media. It's a multi-million dollar publishing company that's created an entire new way to write a book. JT is the definition of starting from the bottom and now let me tell you he is here. JT grew up on the incredibly tough streets of Dayton, Ohio. He was born a mixed-race son of a drug dealing pimp in the 1970s and an orphan single mother on welfare. He was also one of 23 children on his father's side. And now he's a millionaire despite insane hardships like sexual abuse, homelessness, and stints in juvenile detention.
Starting point is 00:02:31 So I think you've had one of the hardest lives growing up compared to anyone else we've interviewed. We've researched your story and I think we could learn a lot just by bringing up and talking about your father. So let's start with that first. What was your father like? Surprisingly enough, given his background of what you just went through, you knelt him. My
Starting point is 00:02:48 father was a pimp and drug dealer. He put women in the street corner. They sold their bodies and he took every dollar. That said, everyone loved my father. When he would pick me up on the weekends on those rare occasions, I remember wherever we were going, our destination, it may only take 10 minutes to get there, but it would take us 45 minutes because everyone would want to stop and talk to him. He would stop and talk to everyone. He said, hello to everyone. Everyone loved my father. So he was a great communicator. He was always open, spoke with everyone. So that's the father that I remember on top of the fact I also remember the times that he was supposed
Starting point is 00:03:32 to come pick me up and he never showed up. So there were times where he would call and tell my mother, you know, get them ready, get them dressed. I'm gonna come pick him up and he'd never show. And I'd stand in that window for five hours loyal, but he never showed up. pick him up and he'd never show and I'd stand in that window four or five hours loyal but he never showed up. So those are the things that really come to top of mind when I think of my father and
Starting point is 00:03:51 I'll share this with you recently. It's not in the book. I've not spoken on it and it's really come up over the last 60 days that I've opened up and admitted it publicly. So I got asked this question the other day. Someone said, well, JT, how did you learn this work ethic? Where did it come from? When you stood in front of those toilets
Starting point is 00:04:12 and that was your job, what made you commit to making sure you have the cleanest toilets in San Antonio and in Texas? And I've never owned this or said it out loud. It's all share with you. My father when I was a kid and I don't know why he was saying it but he had mentioned to me and my brothers one time he said whatever you do in life be the very best at it. He said if you're going to be a street sweeper be the best street sweeper in the world.
Starting point is 00:04:45 For whatever reason, that stuck in my head and it was etched in my mind. And when I found myself standing at my first job in front of those toilets to, you know, cleaning the toilets, that phrase came up. And from that day forward, everything that I've done in life, I've attempted to be the very best that I can be,
Starting point is 00:05:06 the best husband, the best father, CEO, president, whatever I was doing at the time, I've always wanted to be the best at it. That's a great approach. And I think anybody who falls that advice will end up doing well. How did your mother meet your father? So unfortunately for my mother, when she left the orphanage,
Starting point is 00:05:27 my mother was an orphan. She grew up in the orphanage institutional kids prison, which is really what it was. When she turned 17 years old, they gave her $20 her suitcase and they said, good up to you. There's the world. She had never been outside of those four walls. So she had no clue how to navigate society.
Starting point is 00:05:44 Unfortunately for my mother, one of the very first people she met was my well-dressed, fast-talking, quite a bit older father. And when I say quite a bit older, let me put this in perspective, I have a half sister that is five years younger than my mother. So my dad was quite a bit older and my mother didn't know anything. She was naive, she didn't understand the world and here she was, this at the time nice pimp speaking with her and that's how they met.
Starting point is 00:06:17 And was your mom a prostitute? You know, it's interesting. I have asked my mother that very question and it's a bit of an unspoken conversation and my mother has answered and said this to me and I know what it means, but she used to say this when I was a child as well. Sometimes in life, necessity has an ugly face. And I know what that means. And at times she did what she had to do to try to feed me, to try to provide for me, to take care of me, or to try to take care and provide for herself.
Starting point is 00:06:54 So, you know, it's the unspoken conversation that's never just been said out loud. And she's always answered the question, sometimes in life, necessity has an ugly face. And so can you give some color to how poor you actually were growing up and what it was like growing up for you being that poor and being mixed race as well?
Starting point is 00:07:16 So I'll start with poor. So I want to be very clear. I was US poor, United States poor, because in other countries, it's a whole different definition of poor. So I, United States poor, because in other countries, it's a whole different definition of poor. So I was United States poor, and because even on our worst day here in the United States, as we define poor, it's nothing compared to some of the slums in India
Starting point is 00:07:38 and maybe different third world countries. So I was US poor. I'll give you a couple of stories. My mother and I would joke that we were so poor we couldn't afford the O and the R. We were just po. I remember on many occasion when winter would come around in Dayton, Ohio, it was cold and our windows had huge cracks in them. So when it got down to in the 20s, the air would come through and sometimes the heat would be turned off. So my mom and I would go to the local dry cleaner
Starting point is 00:08:10 and my mother would ask for a handout. Well, she would beg for the dry cleaning bags and ask if they would give them to us for free. And my mother would tape the dry cleaning bags to the window in order to try to keep some of the air out. And I still to this day have just etched in my mind that sound of the wind whipping through and shaking the plastic.
Starting point is 00:08:30 So yeah, it was pretty poor. You know, I pulled trash out of trash cans as a kid during school when everyone else went out to recess. I held back and weighed it and I pulled out a burger that wasn't eaten all the way or whatever because I knew when I got home, there wasn't anything to eat. So yeah, we grew up pretty poor,
Starting point is 00:08:48 wore bread bags on our feet because we had holes in our shoes in the winter. So we wanted our feet to stay dry. My mother didn't learn how to drive until she was 35. So we always rode the bus everywhere, didn't always have bus fare. So we had to walk many places. So yeah, it was tough.
Starting point is 00:09:04 It was hard there. I remember going to bed on a Friday evening in knowing I would not eat again until Monday when I went back to school and got my free lunch at school again. So I knew there was going to be a 48-hour time period where I would not have food. That's crazy. One of the things that stood out in your book for me was that you learned the months based on the fact that your food stamps would have to stretch like in February it was great whereas you know May was terrible. That's how I learned my months of the year. I realized that if the month had 30 days that was a pretty good month because the welfare would be coming in but if it had 31 oh that was a rough month and
Starting point is 00:09:43 then like you said, February hell, even in a leap year, February was good. How about being mixed race in Dayton, Ohio? What was that like? You know, the best way I can sum this up for people is when someone wants to have a race conversation or they use it as a crutch or an excuse or they want to pretty up the word excuse and say reason I'm not a fan because Racism I'm willing to have that conversation Black people didn't like me because I was half white and white people didn't like me because I was half black so
Starting point is 00:10:20 In many ways, I did not have a group of people to fit in with and in Dayton, Ohio You were black or you were white or you were mixed race and so it was very looked down upon you I was called half breed. I was called Oreo cookie mixed race zebra color confused And as rough as it was for me being mixed race, it was horrific for my mother, what she experienced having a mixed race child. I don't know if you all will edit this out, but I constantly heard my mother referred to as a nigger lover and that's what they would call her. On many occasions, I remember watching my mother get
Starting point is 00:10:57 an older white lady spit in her face and called her a nigger lover when we were standing in line waiting for our food stands, waiting for our allotment of handout. To this day, I remember I was eight years old, this lady spit in my mother's face and called her a nigger lover. And why I laugh about it is when I think about it now, that lady was in the same broke-ass handout free welfare line as us.
Starting point is 00:11:20 And to this day, I can't figure out what in her mind made her feel that she was better than us just because my mother had a mixed-race child. We were both in the same line for a free handout, but it was worse for my mother, I believe, than it was me. Yeah, it was hard, and I was a kid, and I pushed through, but here was my mother having to endure the ridicule, the shame of having a mixed-race child. Wow, that's so tough.
Starting point is 00:11:49 It's clear that your upbringing was so challenging, but hopefully these challenges helped you become the leader in person that you are today. Speaking of that, what are some of the lessons that your father taught you that you later applied to business and in life in general? The number one I shared with you earlier was, you know, whatever you're going to do, be the best at it. Put in 100% of your effort. I would also say my father taught me communication skills.
Starting point is 00:12:15 Like I said, he spoke to everyone. One of the greatest lessons of my life came from my father. And I'll give you the story of how it came to be. One weekend my father picked me up, I don't know, I was eight or nine years old and we were in the grocery store for whatever reason. And we were walking through the frozen food section and a little girl walked next to me and she said,
Starting point is 00:12:37 hi, Javon, my actual name is Javon. And I looked down, I was shy, I didn't say anything. And I feel this massive blow to the back of my head and my father had smacked me, my face hit the ground, my nose started bleeding, he snatches me up, pins me up against the frozen food door with his forearm under my neck, and he's inches from my face and he says,
Starting point is 00:12:59 I don't care who it is, you show respect and say hello to everyone. And that lesson stuck with me my entire life. And I'll say hello to everyone. The housekeeping at a hotel, the person who takes your ticket at the movie theater, the person checking you out at the grocery store. I say hello to everyone. And in fact, I'm probably nicer, I am nicer, to service industry individuals than I am C-suite executives, founders, CEOs.
Starting point is 00:13:34 Okay, they got enough people kissing up to them. I am far nicer, kind and respectful to service industry people, but that was the greatest lesson my father ever taught me. Yeah, and I know in your book you mentioned like you could even take it further by making sure you ask people how they are and waiting for a response. Yes, ask, how are you doing today? And have a genuine interest. When I ask people, I say this, how are you today? And I'm not just asking because it's the polite thing to do. And when you follow it up with that, people then really will attempt to connect with you. They'll tell you how they're doing,
Starting point is 00:14:09 they'll say what's going on, so on and so forth. Now be prepared, you may hear some things you don't wanna hear, but I really look to ask the question with purpose and I'm asking with sincerity or don't ask the question. So what did your father teach you about money? I don't know that my father specifically taught me about money. It was my
Starting point is 00:14:33 circumstances that taught me about money. I realized the power that money had to change my life. I realized that when you did not have money, there are times where you did not have electricity. When you did not have money, there were times where you did not eat. So money became a deep love affair for me, or should I say the lack of money became a deep love affair. And in fact, I've always just cringed at that phrase, and I may mess it up here, so work with me.
Starting point is 00:15:05 Money is the root of all evil bullshit. I've never met a poor person who felt that way, so not having money is the root of all evil because the last time I checked, someone who's got $50,000 in their bank account has never gone in and robbed 7-Eleven. And so for me, not having money became the root of all evil because of the things you're willing to do in order to obtain money. So I don't
Starting point is 00:15:33 know that my father necessarily taught me a lot about money. It was my circumstances and he just happened to be a part of that. Got it. So last question on your father. In your book, you talk about a great analogy that he gives between the CEO of Budweiser and a drug dealer and what that taught you. Could you go into that? Yes. In fact, I love this. So my father, when I was a child, he would always say the only difference between me and the CEO of Budweiser is the CEO of Budweiser, our government chose to make his drug legal and he would go into this whole explanation about how alcohol back during prohibition, alcohol used to be legal and he would go into this whole
Starting point is 00:16:16 explanation about how alcohol is responsible for killing many people, drunk driving, so on and so forth and creating problems. But he would say the only difference is the CEO of Budweiser, our government chose to make his drug legal and chose not to make my drug legal. And it's interesting because never did I believe that I would see the day that here we are in our country where now we're making weed legal throughout the country.
Starting point is 00:16:45 And so I sit back and I was like, wow, he was onto something. And the other piece of this too, and I've caught a lot of heat for this, when you look at pharmaceutical reps, they are legalized drug dealers. And literally there's a hate for me for saying this, but the first rule of a drug dealer We all know this is the money is in the comeback
Starting point is 00:17:09 So we're gonna give you the first sample for free because the goal is you're gonna love the drug You're gonna get hooked and you're gonna keep coming back every drug dealer knows that that's the first rule of drug dealing Well, what do pharmaceutical reps do they go to the doctor's office? They give out free samples then the doctor gives free samples to the patient. The patient then takes the drug, calls the doctor back, can I have a prescription for this? Doctor calls in the prescription, Walgreens fills the prescription,
Starting point is 00:17:36 now you have the patient who is now hooked on the drug. I've come out and said, if you look at that system, it's flawed. You've got too many middlemen in between there because drug dealers on the street, there are about three transactions involved. Where you have pharmaceutical reps, you've got a pharmaceutical rep, you've got the doctor,
Starting point is 00:17:58 you've got Walgreens, you've got big pharma, whatever name you wanna put on that. So there's a lot of people in between there that are getting a piece of the pie versus the same deal that's going down on the street. Now, people don't like I use that analogy, but it is what it is. Yeah. And it just goes to show how you can have connections between what goes on into the street versus, you know, what happens in business.
Starting point is 00:18:22 So very cool. Your mom was a shining light in your life and she's really the only parent that you had. What was your relationship like with her and what are some of the big lessons that she taught you to help you succeed as much as you've had later on in life? You know, regardless of how many times we came up short and didn't have enough money or didn't have food to eat, my mother always tried. And I have said time and time again, the greatest example that my mother gave me was
Starting point is 00:18:57 she had a son and she had no business having me. I have no problem saying this. My mother had no business having a child. And I know that and I'm fine in saying it, but the greatest example she ever showed me was she didn't go off and have six more and knowing she couldn't afford that first one. So she had one, she shouldn't have had me
Starting point is 00:19:19 and she didn't continue to repeat having more children when she couldn't take care of them. That was a great lesson for me. And in fact, maybe more than you wanna know, I'm only here by way of a horrific abortion that my mother had. The first time she got pregnant, my mother had an abortion, and this is back in 1970
Starting point is 00:19:41 when abortion was illegal. And so my mother had an illegal abortion that was so Horrific as she described it to me that she decided the next time she got pregnant that she would take her chances and trying to raise a child Then to go and have an abortion again So that's the only reason I'm here and again She did not repeat I kindly refer to myself as a mistake because she shouldn't have had me But she always tried you know Again, she did not repeat, I kindly refer to myself as a mistake because she shouldn't have had me, but she always tried.
Starting point is 00:20:07 She would sweep out the stairs in the apartments we live in to try to get $10 off of our rent. In fact, there's a rent receipt I keep on my desk at work that shows our rent was $145 and she only had $10 to pay on the rent. And the whole transaction is there on the receipt, and I keep that receipt framed on my desk to remind me where I come from,
Starting point is 00:20:30 what I went through, and everything that I've done to get here. But she always tried. She may have come up short, but she always tried. Let's hold that thought and take a quick break with our sponsors. Young Improfitors, it's never been a better time to be an entrepreneur. With inspiration at our fingertips and powerful tools at our disposal,
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Starting point is 00:21:39 Push pleaded pants with Shopify's in-person POS system or monetize mindful meditation. I sell my LinkedIn secrets masterclass through Shopify and they've made my life a breeze. It took a couple days to set up my store and I just get to focus on what I do best, creating great content and marketing my product. So don't stress if you're new to this commerce thing. Shopify's extensive help resources are there to support your success every step of the way. And remember whatever your stage, businesses that grow, grow with Shopify.
Starting point is 00:22:08 Sign up for a $1 per month trial period at Shopify.com slash profiting, and that's all lowercase. Again, go to Shopify.com slash profiting to start growing your business today. You can sign up for a $1 per month trial period at Shopify.com slash profiting. I want to talk to all you employers out there and let's talk about company culture. At YAP Media, we have a super unique company culture. We are all obsessed with excellence and we even call ourselves this really cute name, Scrappy Hustlers. We're all Scrappy Hustlers at YAP Media.
Starting point is 00:22:42 And my team is growing fast. And hiring is a pain in the butt, especially if you're looking for A players that are gonna roll up their sleeves. But luckily when it comes to hiring, I no longer feel overwhelmed by the search for the perfect candidate, because I use Indeed, the ultimate hiring platform.
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Starting point is 00:23:58 to support our show by saying you heard about Indeed on this podcast. Indeed.com slash profiting. Terms and conditions apply. Need to on this podcast. Indeed.com slash profiting, terms and conditions apply. Need to hire? You need Indeed. So you got into some trouble as a kid. You landed into juvie three times. Can you talk to us about how much trouble
Starting point is 00:24:18 you really got into and perhaps how you transferred some of your hustling qualities into the corporate world? You know, I went to juvenile more as anger as a kid. I get it from so many children, how they end up there. The first time I went to juvenile is because one of my father's girlfriends had beat me and then I ended up being taken to another one of my father's girlfriend's house
Starting point is 00:24:44 and then she ended up beating me. Well, I got tired of being beat. And so I fought back and she called the police and I went to juvenile. What was sad about that situation was I was in Dayton, Ohio. My mother had gone, moved to Texas because I was there for a bit, but my father was in England.
Starting point is 00:25:02 So no one knew I was in juvenile. So I was there for about two and a half months. And finally I got out, I was staying with one of my aunts that picked me up, and she couldn't afford to take care of me. So I kept my suitcase and I left, and I slept on the bus stop. So I was homeless at 13, had nowhere to go,
Starting point is 00:25:21 but I would go to school each day because I knew I could get a free meal. A little boy there, middle school, we all know this kids are brutal in middle school, he would make fun of me and I got in a fight with him. He ended up going into the hospital and I went back to juvenile and I was in juvenile again, you said it, I was in juvenile three different times. What really stands out the most for me from Juvenile is the last time I was there, I was leaving
Starting point is 00:25:48 and a corrections officer pulls me to the side and he goes, let me tell you something son, you come back here again, you're going to man prison. Now I'm 47 years old and I don't know what it is about the term man prison that just doesn't sound right, but I made it a goal that I was never gonna find out what man prison was about. So I'd like to thank that gentleman
Starting point is 00:26:09 because he kept me out of man prison for whatever man prison is, I didn't wanna go. To the second point of your question, what have I taken into corporate America? My childhood as a whole was very chaotic, it was challenging. I was sexually molested by one of my father's prostitutes from the ages of six, seven, eight, eight years old. I took every bit of my childhood
Starting point is 00:26:35 and I found the positives within it. I never let myself be a victim. A victim, in my opinion, is a victim of a drive-by shooting. No one asked for that, a victim of a hit and run. No one asks for that. My childhood was my childhood. It's what I had. It's what I was born into.
Starting point is 00:26:50 Okay, great. So I don't lean on it. I look at what are the things that I went through that can help me succeed in life? And I try my best to find the positives in every negative situation. So I'll be very specific here. So in growing a company,
Starting point is 00:27:10 you're talking about scale, payroll, growth, operational metrics, visibility, all the things that you need to be able to scale and grow. Well, a lot of times those things do get stressful for some people. For me, I find peace in all of that Well, a lot of times those things do get stressful for some people. For me, I find peace in all of that because in the most stressful moment, I dip back to one situation in particular as a child.
Starting point is 00:27:36 And it was when I was left for three weeks with my three half brothers and sisters. I was 12 and they were four, three and sisters. I was 12 and they were 4, 3, and 2. And we got left in Dayton, Ohio in February for 3 weeks in a house. And I remember I used to have to leave my 4-year-old sister in the house while I went down to the store and would steal food for us to eat. And I would come back. Why this is significant to this day is the stress that I felt as a 12 year old kid. This is what I felt day in, day out. I was scared as hell that someone would come and turn off the electricity because the bill wasn't paid
Starting point is 00:28:17 and that the four of us, my brothers and sisters and I, we would freeze because it was February in Ohio. I was scared to death that the water would be shut off and we wouldn't have any water to drink or be able to take a bath or anything like that. I lived with that stress every day for three weeks. So when I look at balance sheets, income statements, EBITDA, capital expenditures, operational expenditures, and I don't find
Starting point is 00:28:46 it too stressful. So, because I did back to that, and I remembered, that's what real stress felt like. Wow, that is so incredible. I can't believe you went through all of that as a child and all the pressure that must have been on your shoulders. No wonder, like, you're so strong and can handle anything now. What was the turning point in your life where you started to transition on the street path and how did you end up landing your first job and getting on the path to success?
Starting point is 00:29:14 So my first job, I never graduated high school. I had to go to summer school, take some remedial courses and the janitor gave me my high school diploma. I never walked the stage, never got to do the graduation celebration. I just academically, I was not, and still am not the most gifted person in the world. So I got my high school diploma, went home,
Starting point is 00:29:38 and my mother said, great, you've got two weeks to get a job or you gotta get out. And so my first job, I can't make this up was at a restaurant called Poe Folks. So my job was cleaning toilets and like I said I looked at those toilets and I made a commitment. If this is my job I will make sure I'm the best toilet cleaner in the country. What benefited me and I believe this, you don't do things just because people are looking. Who you are when no one is looking is who you are when everyone is looking.
Starting point is 00:30:16 So what I developed is, I was a busboy as well, when I would clean my tables, I would wipe off the table, I would wipe off the salt and pepper shaker, I would wipe off the chair. We all have been to a restaurant where you go to sit down and there's crumbs in the chair. I took pride in the fact of attention to detail. So I made sure there were no crumbs in the chair. Well, there was a couple that came into the restaurant
Starting point is 00:30:39 every day for lunch and they saw how I took pride in that. And they asked me if I would come work at their candle shop in the mall. Now this is back in the 90s, mall was still the hot place to be. I was 18 years old and I'm like, hell yeah, I go work in the mall. So they taught me how to make candles in the mall in front of this window. I'm like, oh yeah, girls can see me. I'm a candle maker.
Starting point is 00:31:03 They're paying me more money and I'm not cleaning toilets, this is great. But from there, I ended up getting the job at an insurance company. My mother was working at the insurance company and I got a job as a filer, I would file papers and I would deliver the mail, I was the cart mail guy. And that was my first introduction to corporate America and I just paid attention, watched how everyone would interact,
Starting point is 00:31:28 watch how things were done in corporate America, how to speak, how to shake hands, how to conduct myself. And I just paid attention. And then from there, I went from payday loans to mortgages, to being the president of a software company, and now CEO of a publishing company. That's amazing.
Starting point is 00:31:47 So let's take it back to Head Spring System, which is where you started off at the lowest paid position, but within a handful of years, you became the president of the company. So what was that experience like and how did you climb the corporate ladder so quickly? So what was phenomenal there is I was offered the opportunity to be the sales guy at Headspring and they had never had a huge internal sales team to grow
Starting point is 00:32:15 sales and the company had been around for about 10 years. So I was the lowest paid person and I would make my sales calls off of a fold out metal chair in a storage closet. And I would sit there and I would call big companies and truth be told, I didn't know what I was selling. I was selling enterprise software. I had no clue what I was selling. I don't write code. And so then I turned around and I called my competitors and I wanted to find, listen to their sales pitch and listen, okay, how are they doing this? What are they saying?
Starting point is 00:32:47 And so I would listen to their sales pitch, I'd pay attention, I would take it, come back, tailor it to my delivery and then it was just all out. I would come in at six in the morning, I'd stay till six in the evening. Long story short, I had some great success in sales. We were 13 people. I was making my calls out of a storage closet and we went from 13 people to having offices in Austin, Houston, Dallas and Monterey, Mexico. And we ended up with over 100 people and that
Starting point is 00:33:20 all transpired within about four and a half years. And I went from, as you said, the lowest paid person to president of the company. Much of it was grind, hard work, effort, and willing to do what other people won't do. So I greatly appreciate you asking me this because this is the non-sexy part of this that most people don't wanna hear about. In the five years that I was with that company,
Starting point is 00:33:49 I only ever took 11 days vacation. You and I both know we live in a world right now where people take 11 days vacation in Q1. I only took 11 days in five years. And so out of those 11 days, I can even break them down. Three were for my wedding. Two were for the birth of my firstborn and one was for the birth of my secondborn. And then there's a bunch of little sporadic days in between there, but only 11 days and five years. And in fact, I share this
Starting point is 00:34:18 with people. There is a picture of me in the delivery room with my wife and my daughter being born. And you can see my laptop opened in the back where I of me in the delivery room with my wife and my daughter being born and you can see my laptop Opened in the back where I was working in the delivery room now a lot of people would say that's insane That's stupid. I would never do anything like that. Okay, great I don't knock you for not wanting to do that, but if you're asking me how I did it, that's how I did it I've always been willing to do everything that someone else isn't willing to do. To this day, if I go into the office, I'll take out the trash, storage closet needs clean,
Starting point is 00:34:51 I'll clean the storage closet. I do not believe in low level tasks. There are no low level tasks. There are only tasks, duties and responsibilities. Wow, and I bet you that kind of mentality really earns the respects of your employees because it's not like you're telling them to do something that you wouldn't go ahead and do yourself. You roll up your sleeves and get dirty. Totally. I will never ask someone to do something that I'm not willing to do.
Starting point is 00:35:17 And in fact, it usually won't even come in by way of an ask. You'll just see me doing it. Trash is overflowing. Okay, well, we're the bags. Let's get the trash taken care of. So I'm very blessed and fortunate and happy. My first role was cleaning toilets because in many ways, that's the ultimate entry level job that you can have. And it taught me, okay, there is no job, no responsibility, no task that's beneath me. I'm willing to do it all. That's amazing. It really is probably why you are such a humble person. Your background has made you into such an incredible leader. So that's great. So now you are the CEO of Scribe Media. For my understanding, you didn't found that company, which usually somebody who doesn't have a college degree, they're
Starting point is 00:36:05 like, you know, entrepreneur founder of a company, you actually got selected by Tucker Maxx to be the CEO of Scribe Media. How did you end up getting handpicked for this job? And I'm sure the other people he was looking at were like Ivy school graduates and things like that. What were the qualities he saw in you? He himself went to the University of Chicago in Duke Law School. So yes, he had all the credentials, but I'll give you the story of how this came to be. So I was at the software company, president, blah, blah, blah. And I was traveling one day. I don't like to fly. I hate turbulence. And I hit a lot of turbulence. And I thought to
Starting point is 00:36:42 myself, it hit me. Wow, something happened to me, my children would not know where I come from. They would not know that we don't even know where our last name comes from. My mother was given the last name McCormick in the orphanage but she has no clue where that last name comes from. So I had this last name, I don't know where it comes from. So it hit me my children wouldn't know these things. They wouldn't know that their biological grandfather was a pimp.
Starting point is 00:37:10 And so I said, okay, when I get off this plane, I gotta find a way to document my background for my children. So they have a legacy piece, so they at least know where we have a starting point because I don't have, you know, five, six, seven generations that I can track. Hell, I can't track 30 minutes. And so I wanted that for my children. So I got off the plane, I reached out to my LinkedIn
Starting point is 00:37:35 connections, and I said, hey, does anyone know of anyone that can help me write a book or document my story? So I got introduced to Tucker Maxx by way of an email. And here's how the email went. We've all seen this. It's your typical introduction. Tucker meet JT, JT meet Tucker. I didn't know who Tucker was in a separate email. Jason Dorsey, who introduced us, Jason says, Hey, JT, that's the real Tucker Max. Again, I didn't know who Tucker was. So I emailed Jason back and I go, hey, I'm the real JT McCormick, what's up? And so I go online,
Starting point is 00:38:12 I look only to find out, oh, wow, Tucker's background. But what jumped out to me the most is when I read that he is one of three people in the history of the world who have had three New York Times bestselling books on the list simultaneously. I thought, oh, that's an accomplishment. He, Michael Lewis, and Malcolm Gladwell, only three people have ever done it. So Tucker comes over to my office at Headspring, and we're sitting in the conference room, this massive conference room, conference table sitting there
Starting point is 00:38:47 and we wrap up and I tell Tucker, look I wanna do this book. I don't ever want it to be public. I just need five copies for my children. And Tucker goes, man, I've sold a lot of books and I've never heard anyone say they don't care if they sell any copies. I go, look, I'm doing it for a legacy piece.
Starting point is 00:39:02 We're wrapping up and Tucker says, man, you've built a hell of a company here and I stopped them in his tracks. I go, hold, hold, wait a minute. I go, I didn't build this company. I go, it took a lot of people to pull this off. I said, building a company is never one person. I said, it takes a great amount of people and talent
Starting point is 00:39:22 to build a great company. And then he says, hey, when you're going through our process, will you give me feedback as you go through? Long story short, I kept going through the process. I'd call Tucker, do you want feedback? Yes, yes, yes. I tell him what they were doing right, what they were doing wrong, keep doing this, change that.
Starting point is 00:39:39 He asked me to sit on their advisory board, unbeknown to Tucker. I was actually looking to transition out of the software company anyway. And long story short, Tucker and Zach, the two co-founders, they approached me and they said, hey man, you want to be the CEO?
Starting point is 00:39:55 And so we sat down, hammered out details, and I became the CEO of the company. I know that previously we mentioned that, you know, you barely finished high school, you're running a company that's probably has top talent there with folks that have PhDs and multiple degrees. And in the past you've mentioned that you felt this imposter syndrome. Can you help us understand how you overcame this common feeling that many of us often have? how you overcame this common feeling that many of us often have.
Starting point is 00:40:31 You know, first and foremost, I would say I suffered from imposter syndrome and intimidation is what I used to call it for everyone who had a degree. And the more degrees you had, the more intimidated I was. If you had a master's, a MBA, a PhD, oh God, they've got all these credentials, I don't have these. And so I struggled with that because I felt that these individuals knew something that I didn't know. It actually wasn't until I was paired with Tucker and Zach, the two co-founders,
Starting point is 00:40:59 Tucker pulled me aside one day and he said this and it was like the clouds opened up. He goes, let me explain something to you. He goes, part of why you're so good at what you do is because you weren't clouded by the things that come with a degree. He goes, you don't know the typical things that are taught in school.
Starting point is 00:41:20 So everything that you do comes from a different position. He said, I'm telling you that from me going to University of Chicago, me going to Duke Law School, you are actually in a very fortunate position that you actually didn't go to college. And that really changed the game for me because I realized, oh, okay, I do know some things. I may not have academic credentials. I may not be able to tell you when some of the wars took place or I may not be able to write a dissertation, but I can damn sure tell you how to scale a company, what to do, how to do it, anticipate, scale, grow, invisibility. I'm good
Starting point is 00:41:56 at those things. And even now, if you look at this, I don't do any of the writing. I can't tell you an advert from an adjective. And thank God, because you guys don't want me writing books,. I can't tell you an advert from an adjective and thank God because you guys don't want me writing books. But I can tell you from the business aspect what needs to be done. I make this joke all the time. One of the top five people I would love to meet in my life right now is the man or woman who invented spell check because you have been greatly influential in my career. But to your point, yes, I suffered deeply for 45 years with imposter syndrome and being intimidated because I didn't have that academic background. We'll be right back after a quick break from our sponsors.
Starting point is 00:42:41 Let's move on to some of your philosophies. You talk about the three S's of success, which are sacrifice, sleep, and success. Can you unpack these for us? So sacrifice, I personally believe that you will have to make some sacrifices in life in order to achieve success. And I use LeBron James, go to the highest level here. Everyone sees LeBron James, $100 million a year he's making, all the endorsements, the championships,
Starting point is 00:43:14 one could argue he's the greatest basketball player that's in the game. But what we don't look at and what we don't celebrate in our country is the fact that when LeBron's playing during the season and he has to go on an 11 game road trip, he's missing his daughter's activities. He's missing his son's basketball games. He's not there for bath time, bedtime, dinner time with the family.
Starting point is 00:43:40 He's gone. He's sacrificing in order to have that success that he has. When he's in the gym shooting 1,000 free throws, 1,000 jump shots, he's sacrificing. You know, we live in a country where we always wanna talk about the success, but we don't wanna talk about what it takes to sacrifice. No one wants to come out and say,
Starting point is 00:44:01 damn it, you can't binge watch, which is just a disgusting term in itself, you can't binge watch from Friday to Sunday Game of Thrones and expect that you're going to be successful. And if that's what you want to do, great, I don't knock it, just don't bitch on Monday that you haven't achieved your dreams and goals when you just spent all weekend binge watching Game of Thrones that did absolutely nothing for you. So in life, you will have to sacrifice. Now I'll go to sleep.
Starting point is 00:44:31 I struggled with this for a while. It wasn't until probably the last two years that I finally said, okay, everyone else is right, I'm wrong. I achieved success on three to four hours of sleep each day. So I had convinced myself that sleep wasn't important. And what I will say now is, yes, sleep definitely helps you go next level.
Starting point is 00:44:59 It helps you think more clearly. It helps with your health. So you have to sleep. And I'm telling you from someone who used to constantly, three, four hours, three, four hours, that was all I was doing. I used to even make the comment, I can sleep when I die. But sleep has definitely helped me.
Starting point is 00:45:15 Now I'm not an eight, nine, 10 hour sleeper, I'm a six, and that's good for me. But I do believe that sleep very much helps you in achieving success. So yeah, you've got to make some sacrifices. You got to sleep in order to achieve success. Amazing. I think all of those are great gems for our listeners. I actually had a whole entire episode on the power of sleep.
Starting point is 00:45:37 So if you guys are interested to learn more, it's episode 12. You also talk about the three P's of business. That's people, profits, and process. Can you share these tips with our listeners? Yes. Matter of fact, let me back up there. Let me put them in the correct order. It's people, process, and profits. And why that's important is you've got a lot of companies out there that mix these three P's up. Some companies will put process first, people second, and then profits. My argument is this, if you give me great people,
Starting point is 00:46:13 we can build great processes and equal great profits. But if you attempt first to put a flawless process in place, and then you put bad people in that process, they will wreck your process. So I'm looking great people. I always believe you should put people first at everything. Process, second will equal profits.
Starting point is 00:46:36 Now, the ultimate breakdown I personally believe is in publicly traded companies because the profits are actually put first. And let me explain that. When you have a publicly traded company, people are not number one, shareholders are number one. And in my opinion, if more publicly traded CEOs came out
Starting point is 00:47:00 and admitted this openly, it would be a great thing. But the way the system works, if you're a publicly traded stock company is shareholders are first, your customers are actually second because they gotta buy the product or service, your employees are third. And I challenge any publicly traded CEO to say otherwise,
Starting point is 00:47:22 because that's the order of operation if you're a publicly traded CEO to say otherwise, because that's the order of operation if you're a publicly traded company. I love the fact that we at Scribe have no outside capital, no VC money, no private equity money, and we're profitable. So there's no pictures of us in a magazine or the local business journal smiling because we just raised series C and gave away more equity
Starting point is 00:47:46 in the company. You're not going to find that. It's owned by three individuals, Tucker, Zach and myself, and it's private and we can serve our people first. Awesome. And I know that Scribe is known for their company culture. You guys have actually received many awards for being best places to work, having an exceptional company culture. So what's your philosophy on fostering a good company culture and retaining talent to keep them happy? From a leadership perspective, this is an overused term, but I truly believe it. Many people use this term to have no business using it.
Starting point is 00:48:18 Servant leadership. You are only a leader if you serve. If you have the three letters CEO or you're in some type of leadership role, your responsibility is to serve those people you work with. I do not believe anyone works for me. People work with me. I cringe when they say, oh yeah, my boss JT or I work for JT. No, you don't.
Starting point is 00:48:43 You work with me. I'm no more important to the organization than everyone else here in the office. So I'm a big believer that you are only a leader if you are serving. So my role, 99.999% of the decisions that I make are not for me, therefore the individuals that I serve. And our culture operates that way.
Starting point is 00:49:06 Results are first, people, and then so on and so forth. We got the learning service to our authors, our people, our community. So we've been fortunate last year, Entrepreneur Magazine named us the number one culture in America, and that was awesome. And as you said, we've won many other awards, but from a leadership perspective,
Starting point is 00:49:27 it's all about service of those people that you work with. Amazing. Congratulations on all your success. As we mentioned previously, you have an incredible work ethic. You just said that you were on three, four hours of sleep a day when you were first starting out your career. You only took 11 days off
Starting point is 00:49:45 when you were at your software company that you ended up becoming the president of. So I know that everybody loves a good morning routine. I know that you have a great one. Can you just go over that with our listeners and give your tips on how to have a great start to your day? So yes. And as I was listening to you talk about that, let's, if I can, let me pause there for a second as well because I was listening to you talk about that let's if I can let me pause there for a second as well So I was listening to you. So let's keep that morning routine thing there for a second What I want to be very fair with here as well, you know, we're sitting here and we're talking about the Accomplishment where I came from things I've done overcome success blah blah blah. I want to be very clear
Starting point is 00:50:19 I have made a ton of mistakes throughout my life and career a ton I couldn't hold a of mistakes throughout my life and career, a ton. I couldn't hold a relationship to save my life. I was a monster in relationships, could not hold one. As a first time president of a software company, I made a ton of mistakes, but I truly believe this in my heart of heart. You only fell if you stopped trying. So I fell that a lot of past relationships, because we broke up, we're not together anymore,
Starting point is 00:50:49 but as far as the mistakes I made as a president of a software company or mistakes that I've made in life, even mistakes I make as a parent with my children, you only fell if you stopped trying. So I made a lot of mistakes in life, but I don't fail because I will never stop trying. So with all of the success, with everything that I've overcome, I just want to be real clear, oh God, I have made a ton of mistakes in my life. So that's going to happen. The key is don't repeat those mistakes and to learn from your mistakes.
Starting point is 00:51:21 To your point about morning routine, I get up every day between somewhere 3.45, four o'clock in the morning, and the first thing that I do is I will pray, is the very first thing, then I will study all things leadership, growth, scale, business, markets, then I'll go to the gym. Once I get back from the gym, it's chaos in my house. I got a five-year-old, a four-year-old, a two-year-old, and a seven-month-old to the gym. Once I get back from the gym, it's chaos in my house.
Starting point is 00:51:45 I got a five-year-old, a four-year-old, a two-year-old, and a seven-month-old at the house. So, you know, it's have breakfast with them, try to get things in order, get dressed, off to the office. But that is my routine every day. In fact, on Saturdays and Sundays, I can't tell you the last time I've slept past 6 a.m. That's amazing.
Starting point is 00:52:04 So the last question I'm going to leave you with before we ask you where everybody can learn more about you is really about you giving back. So one of the things that really stood out to me is the fact that you're not only this successful guy who came from the bottom and now super successful, you also take time to give back to your community and you talk to kids at juvenile detention centers. Give us a little color to how you give back to your community.
Starting point is 00:52:34 So for me it became very important. This actually hit me back when I was at the software company. When I became president I realized, oh wow, okay, I've kind of achieved a little bit of success and I look back at my life and I'm like, wow, okay, I've done a few things I would have liked to have known this, this, and this. So it hit me, I go, I gotta start reaching back out to those kids who come from where I come from that just don't know. That's the biggest challenge in my opinion with our society. You don't know what you don't know. And in fact, if I was standing in a group of 50 people right now, and I said, okay, how many people in here can perform brain surgery?
Starting point is 00:53:15 Very few people are going to raise their hand, if any, because they don't know. If I said how many people can launch a rocket in the space? Very few people, if any, are going to raise their hand. You don't know what you don't know. Unfortunately, from the communities in which I come from, there's a lot that's unknown. So for me, I wanted to go back and mentor, teach, coach the youth to show them how they can get their first job,
Starting point is 00:53:41 how to interact in society, give them a leg up, even a chance to try to go and succeed. So I go back and we run a class where I teach children how to shake hands. It's a travesty, travesty that we know 40 percent of every kid that graduates high school in this country. I don't care where you are on the economic ladder, 40 percent of all students who graduate high school in this country. I don't care where you are on the economic ladder, 40% of all students who graduate high school
Starting point is 00:54:08 in this country will never go to college. But we don't even teach you how to shake a hand. Where do you learn attention to detail? I've talked to people who have gone to Harvard with master's degrees and they've said, no, nowhere has anyone ever taught me attention to detail. Where do you learn that lesson? That lesson has served me far greater in life
Starting point is 00:54:27 than maybe a bachelor's. So I teach these kids how to shake a hand, look me in the eye, say nice to meet you. I teach them how to walk into Burger King for their first job and say, excuse me, sir, do you have any employment opportunities? Just to give them that added advantage of things that other people aren't doing. Lessons that have served me in life.
Starting point is 00:54:50 Manners. Yes, sir. Thank you. Yes, ma'am. No, thank you. Can I please? All of the little things that, for somewhere in this country, have escaped us, I do my best to go back and teach the youth and give them these tools that benefited me through my career. That is so sweet. You are such a great guy. And I know you mentioned you focused your life on God, health, family, business, and investing, but I really think you ought to add a sixth one called Philanthropy after
Starting point is 00:55:18 all that you've done for your community and for the younger generation. I appreciate that. I may have to look at that. I like odd numbers, so then I'm going to have to find generation. I appreciate that. I may have to look at that. I like odd numbers, so then I'm going to have to find seven because I appreciate that. Golf. There you go. All right, DT, it was such a pleasure to speak with you. Where can our listeners go to learn more about you and everything that you do?
Starting point is 00:55:39 There would be three places. You can go to scribemedia.com that tells you all about our company. You can go to LinkedInbemedia.com. That tells you all about our company. You can go to LinkedIn. It's probably the best place. If you're looking for things from me personally, every week I will share different mistakes, lessons, things that I do in business, things that haven't worked for me,
Starting point is 00:55:57 things that have worked for me in business. I'll share those on LinkedIn. So that's probably the best place. And then you could go to jtmcormick.com and that's my personal website. Yep, and he has also got a book that I read that's actually really a great read. I really enjoyed it. It's called I Got There. Yes. So check that out. Yep, I Got There, How I Overcame Racism, Poverty, and Abuse to Achieve the American Dream. Awesome. Well, thank you so much for joining the show. I
Starting point is 00:56:22 hope to chat with you soon. I appreciate it. Very humbled and flattered that you would have me with.

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