Young and Profiting with Hala Taha - YAPSnacks: Starting A Business in 2023 | Part 1
Episode Date: January 13, 2023When Vishen Lakhiani moved to New York City, he was making $7,500 a month at a company with a difficult, problematic, and even racist culture. After creating multiple streams of passive income and tak...ing baby steps toward his goal of running his own meditation business, he was able to quit his job and eventually scale his company, Mindvalley, to nine figures. Vishen’s story is one of many entrepreneurial success stories we’ve heard on Young and Profiting Podcast, and in this episode, you’ll learn about the fundamentals of starting a business from these successes. Featured in this episode are Vishen Lakhiani, founder and CEO of Mindvalley; Nick Loper, founder of the popular blog and podcast, Side Hustle Nation; Josh Kaufman, author of The Personal MBA; and Alex Hormozi, founder of Acquisition.com and bestselling author of $100M Offers: How To Make Offers So Good People Feel Stupid Saying No. In this episode, Hala and various guests will discuss: - Calculating your minimal livable income (MLI) - Do what you love, what you’re good at, and what will make you money - Don’t quit your day job until you can afford to - Generating passive income - Testing your business idea - Today’s most profitable side hustles - Finding a viable market - Five parts of every business - You can make more money by serving a different audience - Why you shouldn’t focus entirely on generating revenue when you’re first starting out - And other topics… Resources Mentioned: - Vishen Lakhiani: The Law of Attraction is Bunk! The Truth about Intuition and Manifesting for High Performers | E201: https://podcasts.apple.com/us/podcast/vishen-lakhiani-the-law-of-attraction-is-bunk/id1368888880?i=1000590605986 - Nick Loper: The Art of Side Hustles | E10: https://podcasts.apple.com/us/podcast/nick-loper-the-art-of-side-hustles-e10/id1368888880?i=1000423665576 - Josh Kaufman: Launching a Business or Side Hustle | E106: https://podcasts.apple.com/us/podcast/josh-kaufman-launching-a-business-or-side-hustle-e106/id1368888880?i=1000512998935 - Alex Hormozi: The Value Equation, How to Make Offers So Good People Feel Stupid Saying No | E199: https://podcasts.apple.com/us/podcast/alex-hormozi-the-value-equation-how-to-make-offers-so/id1368888880?i=1000588801031 - Josh Kaufman’s Book, The Personal MBA: https://personalmba.com/ - Napoleon Hill’s Book, Think and Grow Rich: https://www.amazon.com/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331 Sponsored By: Shopify - Sign up for a free trial at shopify.com/profiting The Jordan Harbinger Show - Check out jordanharbinger.com/start for some episode recommendations More About Young and Profiting Download Transcripts - youngandprofiting.com  Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hey everyone, you're listening to YAHPSNACS, a series of bite-sized content hosted by me, Hala Taha.
This week's episode is focused on starting a business.
We rounded up the best clips about that from the podcast, and we'll hear from serial entrepreneurs
like Vision Lachiani, Alex Ramozy, Josh Kaufman, and Nick Loper.
I'm sure a lot of you guys
tuning in have the goal of being financially free this year. And in my opinion, the ultimate
freedom is to work for yourself. Now, I was an entrepreneur straight out of college and I failed.
I then went back into corporate and worked in corporate for about seven years, and now I'm back
to being an entrepreneur and trust me. There is no freedom like working for yourself
and there's no freedom like not being dependent
on just one income.
When people think of starting a business,
you often think of like huge companies like Amazon
or Microsoft, but not every business has to be
this Fortune 500 company that has over 1,000 employees
making millions of dollars a year.
Your small business can have the purpose of
making you an extra hundred K a year. Maybe and come to replace your full-time job or income to
supplement your full-time job. Starting a business is the freedom to go your business as big or
small as you want. And so I want you to remember that. It could just be a side hustle forever and
that's okay. There's so many approaches to get started when it comes to a business.
And here's Mind Valley CEO, Vision Lockiani giving us two cents on what you should do before you go out and start a business on your own.
You must must must must must know your minimal livable income your MLI.
That's a word I coined. Your MLI is the minimum
amount that you need to survive, leave a decent healthy life. Once you know your MLI, all
your decisions on starting your business, okay? Need to basically revolve around how can
you cover your MLI and knowing your MLI will also let you know when you can safely quit whatever
day job you have if you're not loving it. So in my case, I worked for a company that
had really bad culture. It was seriously bad. I mean, we had office politics. I, if there
was, there was racism in the office, I was a person of Indian origin working in this
office in New York. And I remember just experiencing horrendous culture,
horrendous racism, but I couldn't quit.
I couldn't quit because I needed the salary.
And I had a girlfriend who was European.
We lived together.
And because she was European,
she couldn't legally work in the US.
So I had to earn enough money for both of us.
Now here's the thing.
Back then in New York, this was maybe 2002, 2003. I was earning $7,500
a month. That's a pretty decent salary. Rent was $2,800. We couldn't afford $2,800
on rent, so we had a two bedroom apartment. We lived in one bedroom, and I had a close friend
living in the other bedroom. We didn't even have privacy. but this is what I knew. My minimal livable income for me and my girlfriend was $4,000 a month.
Four grand.
Four grand means we could afford to pay our share of the rent for that shared apartment.
We could afford cable bills.
We could afford Netflix.
This is back when Netflix was CDs that they shipped to you.
We could afford to eat out at a decent street side New York restaurant.
I could go
out to for bar nights once a week with my friends. I could eat a subway sandwich for lunch.
I could eat a white castle for dinner. Don't judge me.
No, just run.
And I could have Starbucks for breakfast. $4,000 a month. Now, because I knew that, I could
set my mind on a goal. How could I make $4,000 a month? So the first thing I did is I got qualified as a meditation instructor.
Now, I could teach a class of meditation in New York.
I could buy advertisements on Google AdWords, have people call me on the phone,
and then I would pick up the phone, and I would talk to them about the meditation class,
and half of them would sign up on a $300 class.
They would pay me by your PayPal. And by doing this,
I was able to generate an extra $1,000 a month or so in profit. That's not bad. Remember,
I needed $4,000. Now I was at $1,000. So now I needed to do something else. I needed another
form of passive income, $3,000. That was the gap I needed to fill. So the first lesson is here, once you know your MLI, you can focus like a laser on climbing towards your MLI.
That little meditation class, I thought it once every two months, I made $2,000 profit,
so that's $1,000 a month. But guess what? It means I only had to work for two days, every
two months to hit 25% of my M MRI. That's pretty damn good, right?
Yeah.
Okay, now the next thing is, when you take a baby step, a beautiful thing happens. Napoleon
Hill in his book, Think and Grow Rich said, if you don't know how to start your entrepreneurial
journey, if you don't know your path to riches, just guess, take a baby step. Baby steps
don't have to be accurate, but baby steps show intention. And one baby step may send you in the wrong direction, but guess what? You will learn. You will auto correct.
But take that step.
The first baby step was teaching meditation classes. The second baby step was,
I bought a domain, mindvalued.com. The third baby step was,
I thought myself how to build a web page, and I started building a website for my meditation classes.
And you know what? Not a single person bought anything.
But I took a next baby step.
I figured out how to use Google AdWords
and drive people to my web page.
And again, not a single person bought.
But I took another baby step.
And this baby step is I bought a book on email auto responders.
And this time, rather than come to the web page
and try to sell them in the meditation class, I said, give me your email address and I'll send you a nine-part lesson series on how to get
meditation right. That's it. And all of a sudden, people started signing up. Now I had an email
list. Then from the email list, I would introduce them to my classes. Now, my classes were selling out. My first month with this model,
I lost 300 bucks on Google AdWords. My second month, I lost 800 bucks. My third month,
I was making $4 a day. So, $4 a day isn't much, but it started scaling. It went from $4 a
day, which is, what is that? 4 times 30, about $120 a month to $12 a day. And back then I had
to count it in dollars per day. But soon it hit 3000 a month. And that's when. So it
was. So I started this in January. It was November. Remember just before Thanksgiving,
2003, I hit that number of 4000 a month. And that's when I went to my boss and I quit.
I lovingly quit. I said, hey, I appreciate you. Love you for everything you've thought me,
but this culture isn't for me. I want to do my own thing. I quit. And he's like,
what are you going to do? I'm like, I'm going to teach meditation.
He's like, there's no money in that. I'm like, I don't know. Let's see. I love it.
And I went and now we come to the next lesson. If you do what you love,
your odds of success are going to multiply.
But again, you can't be stupid about it.
You got to, I like the Japanese model of Eki guy.
You must find something you love,
but it must be something that you are truly good at.
If I love teaching meditation, but I sucked at it,
wasn't going to make money.
If you love creating photography,
but you suck at it, you're not going to make money.
And the third thing is this, it must be able to make you money.
So find what you love, what you can be good at, and what can make you money.
So I'd found all three. I love teaching meditation. I was good at it.
And it could make me money. Once you find that, my God, the wheels of motion start kicking in.
That little business went from 4,000 a month to eventually it became
a business that hit a hundred million in revenue a year with no VC funding. Now that took,
by the way, that number, it took 20 years, 20 years in the time I quit my job to have a business,
which I mean my employees own all of it. So we have no VCs. It's just me and my employees.
Every single person working at my company
owns a piece of the business and that business
has a hundred million in revenue.
But it took 20 years, but you just keep innovating,
and innovating, and innovating.
And what I'm proud of is that I still love that business
because I pick something I truly love doing.
I love teaching meditation.
My newest book is on meditation.
It's 20 years later and I still love this subject.
I love exploring the human mind.
I would do this even if I didn't get paid for it.
But remember, the humble stop.
It all started with me calculating my minimal livable income,
taking a baby step,
getting qualified and teaching a meditation class,
figuring out my first passive income.
Teaching meditation, then my second passive income, a website that could recruit people into
the seminars. The third passive income was I started selling CDs on the website. Before
passive income, I thought, well, you know, I'm only teaching in New York. What about teachers in
Columbus, Ohio, or Silicon Valley? What have I listed your classes? I helped them fill their
classes and I take 20%. You see, it starts building up. But today more than ever, it is easy to build a business.
The main messages, know your minimal livable link up, focus on that.
And bit by bit, climb your way to that level.
Once you hit that minimal livable income, you can quit your job and you can dive into
your business and that's when it's going to start taking off.
But before you hit your minimal livable link up, it does help to have a steady paying job. In fact, a study shows
the study was in the book Breakthrough Company that people who start a company while having
a steady paying job are 30% more likely to succeed. Don't just quit your job, call Turkey.
I built my little meditation business on nights and weekends.
You know, I really do agree with what Vision Locky-Annie is saying here. It's a huge risk to just take a leap and quit your job
without being financially secure.
Because as an entrepreneur, when you're financially secure,
you make decisions from a place of strength and not a place of weakness,
which is just so important.
And so there's many different ways
that you can work up financial stability
before you become an entrepreneur.
And I'll give you a couple other examples.
In my case, I work double time.
I started my company two and a half years ago.
I didn't have any kids, right?
I didn't have much responsibility.
And so I decided I was just gonna work two jobs full time.
And I worked double time.
And I made sure that my side hustle, which is now yet media agency, was able to pay me more
than what I was making at Disney streaming services, my corporate job as a monthly salary.
And I made sure that we had six months of steady business before I quit my job.
So essentially I made sure that my side hustle was able to pay me more than my monthly salary
at Disney streaming services and that it wasn't a fluke that we had business that I was able to replicate
that business over and over again for six months.
Then I actually felt safe enough to quit my job and I was able to maintain the same exact
lifestyle, but work half as much and have control of my time and my freedom like we were talking
about earlier.
You could also take the root of just saving up.
So you might be the type of person who knows
that you've got responsibilities.
There's no way you could have two complete full-time jobs.
You may decide that, you know,
this is something that you wanna do in five years from now
and save up for that.
We recently had Tina Anderson on the show.
She's the CEO of Just Thrive,
which is a probiotic company that's blowing up.
And she actually started her company in her late 40s with her husband. She was a very
accomplished lawyer and her husband was also really successful. They had some money saved
up. They bootstrapped their company. They went for it and now their company is doing amazing.
So there's multiple paths in terms of becoming financially stable enough to take on the
risk of becoming an entrepreneur. But here's the thing, you gotta test your idea before you quit your day job and go all
in.
This is the biggest mistake that I see entrepreneurs do.
I speak all the time to new entrepreneurs.
I speak a lot about starting a side hustle and a lot of people after these talks, they
come up to me, they ask me questions.
And the number one problem I hear is people are trying to push a product that no one wants.
People are trying to push a product that has no product market fit.
And that's a big problem.
You do not want to go so far down the path without testing your idea.
Here's side hustle expert Nick Loper with more on that.
Tell us about the day that you quit your 9-5 job and what made you officially decide to
start your side hustle career.
The day that I quit, I was out to dinner with my boss and this has been kind of on my mind
for months, really.
I was building the shoe business on the side from this corporate gig.
So I was out to in with my boss and
I'm like, okay, this is the day. I'm like I'm gonna break I'm gonna break up the news like I'm out of here
I'm gonna give my notice
It still took me like a couple beers deep into this dinner to like build up the nerve to to do it because it's like
Is that allowed? Can I cut my own paycheck? You know, I went to school. I
Have these obligations like is this actually gonna work and I And I had several months of earning history at that point.
So it wasn't completely, you might have heard the definition of, oh, an entrepreneur,
somebody who jumps off a cliff and it's going to figure out how to build their parachute
on the way down.
That was not me, and it was still super scary.
But after I told them, it was like this huge weight off my shoulders and I just like,
okay, this is real. Like, let's go do this.
Let's say I'm a millennial and I have this idea for a side hustle. How can I test the idea and make sure
it's a good one before I either quit my day job or spend a vast amount of time on it?
This is good. Let's dive into this a little bit more. So,
what's the hypothetical business that you're thinking about testing?
Let's say selling something on Etsy.
Okay, perfect.
So if we're looking at Etsy,
the where I would start is the existing listings on Etsy
and the existing listings on eBay, Amazon, Redbubble,
some of these other similar marketplaces
where people bite me buying this stuff.
If there are other people making sales, like that's a fantastic sign, right?
There's money in that market.
The second thing that I would probably do is Etsy costs like, I think, 20 cents
to put up a listing. It's almost free.
So you create your listing very affordably.
And so if it's a handmade product, I would just create one of those.
So you can take nice pictures and put that up that listing for 20 cents.
Etsy has on platform advertising that you can use to drive traffic on top of their listing
optimization tools and keyword tags and stuff like that.
But one thing that you probably want to do before paying for traffic is to land some social
proof on your Etsy page, which is like, you know, the number
of likes on this page, the number of sales that you've made.
So you can see that with some initial reviews from friends and family, you might even just
give these away and say, I'd really prefer if you ordered this through Etsy to help my
appearance on that platform.
Like just to kind of seed the platform with a little bit of social proof.
So the algorithms start to work in your favor.
And so people, when they do land on that page, they say, okay, this isn't a ghost town.
There's actually, you know, something, there's something to this.
Isn't that so funny how you could have thousands of listeners and the best personal feedback,
but if you have no reviews, like, you ain't shit.
Yeah, and maybe that's feedback too.
Like, if nobody wants your thing,
like if you can't get your friends or family to buy it,
that's probably a sign that it's not the best business
to go into.
Let's hold that thought and take a quick break
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And what side hustles today, like this very moment in time, would you recommend to our
listeners?
Oh my gosh, if you have a skill that's in demand, absolutely understand that your boss,
your company is probably taking a large percentage of your value.
A friend of mine was a tutor for Kaplan, or one of these big tutoring companies.
He was making 18 bucks an hour, which was awesome for him, like in his early 20s.
The company was turning around and charging the parents like a hundred bucks an hour, and
he was like, wait a minute, I have this skill I could go
out and sell that directly to my customers. So I like that freelancing marketplace. Perfect
first side hustle as a way to get your feet wet, understand that you have value outside
of your business card, outside of your paycheck. My wife and her business partner on the side
from her job started a photography business, completely unrelated to her engineering
job. So it doesn't have to be, I'm an accountant by day, so I'll do accounting at night. We talked
about the podcasting stuff. We talked about the online, authority, business, blogging, content,
marketing businesses. I continue to see and I continue to be impressed by some of the numbers
that these guys are posting. I just talked to a guy this afternoon who was selling $45,000 a month worth of a online
course that teaches you how to start a microgreens farming business and grow the stuff in your
garage and sell it to the farmer's market and to local restaurants.
And it just blew my mind that there was that much demand in a niche I had never even heard
of and I'm really
excited by stuff like that. You know people having this new ability to kind of monetize these little skills hobbies interests that you know they might
be able to put out there. Yeah I feel like courses are getting more and more popular and so in demand because I as people just want to learn and if it's
unique content that they can't find anywhere else,
you can package that up and monetize it, you know?
So.
Yeah, make it easy for me, make it step by step, absolutely.
Something I want to call out in what Nick just talked about
is the demand in niche content.
The thing about niche content is that the more niche it is,
the more you can charge.
And I want you guys to always remember that. The more broad your product, the cheaper it
typically is, but the more specific, the more expensive it can be. So I'll give you guys
an example. I have a LinkedIn masterclass marketing course. And right now, it's a very
broad. There's one standard price, but in the future, I may customize this product to
be for real estate agents, for example.
I'm getting a lot of real estate agents who are joining the program.
So maybe in the future, I'll create a LinkedIn marketing masterclass for real estate agents,
and I can charge more for that because I'll have specialized information for that niche.
And I could even take it a step further and charge more if I did it for real estate agents on the
East Coast, for example. You pay for that specialized knowledge.
Always remember that as you're creating your products.
Next we're going to hear from the guy you got to think about when you think about starting
a business and that's best selling author Josh Kaufman.
He wrote the Bible for business called the Personal MBA.
It's used in colleges all over.
Josh came on the podcast and schooled us on the importance of product market fit,
the fundamental structure of a business,
and we also learned how we can evaluate a potential market.
So one of the first things that you have to do
when you're thinking about a new business idea
is to have a viable market,
to target a market that would have demand in your services.
So what's the best way to go about determining
if your market is a good enough market,
if it's a viable market for your business idea?
Yeah, there are a couple of very useful ideas I talk about
in the personal MBA directly related to this.
One, which you've highlighted brilliantly,
is that you have to have a market to begin with
or the businesses is just not going to work, right?
So if there's not a waiting group of people
ready and willing to pull out their wallet,
checkbook, and credit card, and say, yes, please,
I will take one.
You're gonna have a hard time.
And so there are a couple of things
that really help in the process of finding a market that's
going to be large enough to support whatever it is that you want to do.
The first, and this is related to an idea called the Iron Law of the Market, which is,
I think was best framed by Mark Andreessen, the now-eventure capitalist, but the founder
of Netscape.
And he just says,
markets that don't exist don't care how smart you are.
You can have the most brilliant idea,
you can have the best technology,
you can have the best of everything.
And without a group of people willing to pay you,
you have nothing when it comes to the actual operation
of a business.
The easiest shortcut, which sounds obvious
when you hear it, or if you think about it,
but it's like pay attention to what people are already spending money on. Because you know,
there's a 100% certainty that people are buying this particular thing. And if you can offer it
in a better way, in a new way, with a bit of a twist or to a market that is not used to buying this sort of thing. Very often,
the biggest competitor to a business is not another business. The biggest competitor is
non-consumption. People just not doing this yet, not purchasing this in this way.
And so, I like to say, a lot of early stage business formation looks a lot like anthropology.
You're going out into the world you're asking questions you're looking at what people are doing and what they're not doing and what they maybe could be doing if they just knew that there was a better way of
solving this particular problem.
And so you know the early stages is you're going out, you're examining what people are
doing, and you're just trying to find opportunities, things that could be a little less frustrating,
a little more efficient, a little more flexible, a little more enjoyable.
And this is an idea called the PASL premium.
And so usually, the more annoying something is, you know, for a broad definition of annoying,
the more people are willing to pay money, perfectly good money to make that annoying thing
go away.
And so sometimes in the development of a business, sometimes you're solving a new problem
that hasn't been solved yet, but then also sometimes you're solving a new problem that hasn't been solved yet, but then also sometimes you're
taking an existing problem and you're just making it a little bit more fun less annoying,
less of a hassle. From there, it gets to a point of almost triage. So you're going out into the
world, you're looking at all of the potential opportunities. And if you're in this frame of mind, it's very easy to come up with a list of 500 things
that you could potentially build a business out of.
The world is full of opportunities like this.
The question becomes which of those opportunities are your best shot?
What are the ones that are going to be the most straightforward, the most rewarding,
the most interesting? So what should you spend your focus on? And there are two things
that really help with this. The first is understanding the fundamental structure of a business,
what a business is and what it does. It's the first thing I cover in the book. It's
called the five parts of every business. And so a lot of particularly early stage entrepreneurs like, I need to write a business plan.
You know, how do I write a business plan?
What's a book good business?
Like, tell me all about this.
It's very, very simple.
Take a sheet of paper.
You're going to write five headings on it.
And these are the headings.
Value creation, marketing, sales, value delivery, and finance.
And so, value creation is like you're making something valuable for other people.
So what are you making and who are you making it for?
That's value creation.
Marketing is if people don't know that you exist or your thing exists, they're not going
to buy it.
So how are you going to get their attention and make them interested in this thing you have to sell?
Marketing. Sales is, once you have their attention,
you need to convince them to pull out their wallet checkbook
or credit card and give you money for it.
That's the sales process.
How are you going to do that?
Once you take someone's money,
how are you going to give them the thing that you promised?
Because if you don't, it's a scam, it's not a business.
And so, what is the delivery of the value you look like?
And finance is very simple.
So, for value creation and marketing and value delivery, you're spending money.
For sales, that's the part of the business where money is flowing in.
So, finance is just the process of looking at how much money is flowing in from sales,
how much money is flowing out in value creation, marketing, and value delivery.
Are we bringing in more money than we're spending?
Because if that's not the case, we're in trouble, something needs to change.
But then also, is it enough?
Is it enough to make all of your time and effort and attention worthwhile?
Can you use the information you have at your disposal to make better decisions about
either how to spend money or how to bring more money in?
And so, really, when you look at those five steps, value creation, marketing, sales, value
delivery, and finance, that's what a and finance. That's what a business is.
That's what a business does.
And if you don't know the answer to any one of those five steps, that's a blank that you
need to fill in before the business is going to work.
And then from there, you can start to evaluate one idea versus another.
Do we think the market for this is better than that?
Do we think that this is something that we could build once and sell for a long period
of time, or are we going to require a large amount of investment ongoing?
These are things that I talk about in the personal MBA called the 10 ways to evaluate a market,
which is once you have a clear idea of what's going on, then you can start to ask some more
specific questions of like, is this the kind of thing that seems like it's going on, then you can start to ask some more specific questions of like,
is this the kind of thing that seems like
it's gonna be a good fit for me?
But you always start with a clear picture
of what the business idea is first,
and then you build on top of that
by asking some more specific questions.
Now, this wouldn't be a start a business episode
without talking to the current hottest entrepreneur in the game, Alex Ramozi, who by the way came on Young & Profiting podcasts
for a two-part episode recently, and his wife, Layla Hermozi, who was equally as badass came
on for a two-part episode as well.
If you guys are entrepreneurs or want to be entrepreneurs, I highly recommend that you
immediately go listen to those episodes some of my favorites of 2022. Now, let's listen to Alex's thoughts on picking the right market and product when
embarking on a new business idea. So let's talk about market. Okay. So a lot of people,
they focus on a bad market and I'd love to understand what makes a good market. The first
thing is you want to make sure that the people actually want what you have.
All right, so typically I express that as paint.
They're in some sort of pain.
They're suffering some problem that they want to solve.
And the bigger the problem that you solve, the more money you make for it.
Right, so number one is that they're in pain.
Number two is you want the marketplace to be growing rather than shrinking, right?
I can give examples in a second.
The third one is you want them to have the spending power. Because the worst thing in the world is like,
you've got a market that's growing.
There's a painful problem that you want to solve
and that you have the ability to solve.
But then they ain't got no money.
A friend of mine had a resume of business, right?
You wanted to like help coach people
on their resumes or whatnot.
And he called me up one day, he's like,
this is brilliant, I'm gonna make all this money.
And it turned out, he was like, dude, they're all broke,
they're all in unemployment.
Now, you could make the argument that helping people
with a resume inherently is not bad,
but he had picked the wrong market to serve.
If he had helped corporate executives get raises,
he probably would have made a lot more money,
but he was picking unemployed people to help them get a job
rather than helping people get a better job.
Yeah.
Tiny difference.
The lever on how much money you can make serving different audiences is the name of the
game.
The reason many of the Fortune 500 companies are enterprise like Salesforce, like they're
enterprise, well, they've gone down and working out, but like they built their value on the
fact that they served very expensive customers, $1,000,000, $2,000,000, $1,000,000, your contracts.
It's because you get to charge based on the value of their business, not yours.
And that's one of the beautiful things about this.
But like, if you, let's say you have a CRO agency, so conversion and optimization agency,
and you go to an e-commerce store and you say, I can optimize your site and get you 10%
more conversions.
Okay, cool.
So, if I'm making a million dollars here as the commerce store owner, CRO happens, I
make 1.1.
Fantastic.
If I go to the same, another business,
same type of business, e-commerce,
and they're doing a hundred million a year,
and I do 10% they make 10 million a year.
Same work, and I make them $10 million versus $100,000.
Which one do you think I can charge more?
The hundred million one, I could probably ask for
two and a half million of the 10 that I make them,
probably.
Yeah.
I could probably negotiate that in
if it was only on the game.
And so many times the amount of money we make
is partially due to the value that we provide,
but a big part of it is the market.
And the market I actually put before,
I put the value of the offer itself
because I think it's actually an even bigger determinant.
So a different example would be like
COVID with toilet paper.
If you were selling toilet paper during COVID,
it didn't matter what your offer was.
The supply demand curve was so strongly in your favor
that you could sell for whatever you wanted.
You're gonna sell out.
And so the idea is to try and align those four things.
You want a market that is actually in pain, right?
We're not trying to sell ice to ask him, it's not actually.
You want them to be growing.
A friend of mine was in the newspaper business.
And so he had an amazing offer.
He would actually do a rev share
based on only revenue that he would bring newspapers.
And he was eating up market share.
The problem is the market was shrinking
at a compounding rate of 25% a year.
So from year one to year eight,
it had already gone to like 5% of the original market size
it really was, even though he was quote, gaining market share.
He couldn't grow the business
and he kept looking at all these things.
I was like, dude, you're selling newspapers. Like literally, I couldn't make this up. Like, you're selling the newspapers. So He couldn't grow the business and he kept looking at all these things. I was like, dude, you're selling a newspapers.
Like literally, I couldn't make this up.
Like, you're selling a newspapers.
So you couldn't grow.
It's an extreme example,
but many of us are pursuing newspaper type businesses.
We're selling to people that the marketplace
is closing down.
We'll be right back after a quick break from our sponsors.
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Even setting up my chat bot was just a click of a button.
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Those are the variables that we look at within the marketplace.
And so the famous example is the marketing professor
who's talking to his class and says,
okay, if you have one strategic advantage
for your hot dog stand, what would you have?
And everybody in this, you know,
it's like better hot dogs, better sauces,
lower prices, better location, whatever it is.
And so like after it all dies down,
he's like starving crowd.
If you're out right in front of the bar at 2 a.m.,
you're gonna sell out of hot dogs.
If you're out in front of the stadium,
and you're the only hot dog stand there
because everybody else is in their brick and mortar locations
and you can wheel your car up front,
you're gonna sell out,
it doesn't matter how shit your hot dogs are.
My point is not to say that you should make shit hot dogs,
you'll sell even more because if the next time
the game gets out and your hot dog was good,
they'll come back.
That's the piece that people miss,
is that you can anybody can sell one thing once.
But the things that build the compounding businesses
are the fact that the product is so good
that they tell their friends and be they come back.
I'm gonna go on this tangent because I think it's important.
It is.
When you are a new business owner,
you have to learn how to promote,
you'll learn how to market, learn how to sell.
And the reason is not so that you can make money,
the reason is so that you can get customers.
You get customers so that you can learn how to fulfill
on the product.
What happens is you get a positive reinforces
just like quitting the business.
You get a positive reinforces
from learning how to market itself.
And so then you think mistakenly, in my opinion,
oh, I should do more of this.
But the thing is, if you don't have a big percentage
of your business that's referral,
your product is still not good enough yet.
And so what happens is you will get to a point
where you cannot outsell your turn. And so the path
from going to zero to like 10 million really fast is not the same as going from zero to 100 million
really fast because you build the business differently because you build it knowing that you have to
have a compounding vehicle. And for many people, the compounding vehicle is that the product you sell
gets other people on their own to come back and bring you more customers. So here's some facts about
business.
Number one, advertising will become more expensive over time.
Media always goes up in cost.
Number one, number two, as you scale infrastructure costs will increase.
So if you have two forces that are going up and one that is barely going down,
how do you continue to scale?
You have to have a compounding force that is viral in the other direction.
So as you go to colder and colder markets, that you have to reach a compounding force that is viral in the other direction. So as you go to colder and colder markets,
that you have to reach to advertise to you,
that cost more and more money and you have higher and higher fixed cost of infrastructure,
you only way you can continue to scale is that the customers that are buying in that cold market
tell five other customers.
Otherwise, what happens is you revenue scales up,
your profit decreases, and then eventually you have a break-even point.
And that's where many businesses go because they're trying to build their ego by showing
their top line rather than building a business that has an amazing product.
And so it's a race to show and brag to their friends about the revenue rather than think
on a, remember, 10 year or 20 year time horizon.
If you're looking like that, there is no rush to spending a year or 18 months getting
the product right.
One of my good buddies is a software designer, and he spent an entire year just trying to
get his user experience right so that he could get the return customer to come back on their
own without him having to do any reminders.
And as soon as he did that, his company, his software company, he was growing at 25%
a month with no marketing.
But like, most people would have the first product, learn how to market and sell,
and then try and sell more and more and more and more of that,
shove it in the front door,
but the churn at some point gets too high
that you just have to sell more people to break even.
And then you have too much overhead
because you had to hire all these people to sustain it
and then you're fucked.
And that's what happens to a lot of businesses.
And they can't take the ego step back
and say, you know what, we're gonna cut down our marketing,
we're gonna cut down our advertising, we're gonna cut down our advertising,
we're gonna cut down our sales team,
and we're gonna spend this year fixing the product.
And what's crazy is when you do fix the product,
the business will grow back on its own.
And then you have the contribution margin
from each new customer that you can go into colder markets,
can spend more money on acquisition in different channels,
because you make so much money per customer.
There's a role for marketing, don't be wrong.
Obviously, that's what I teach. You have to get sequenced, right? People sell
first and then don't stop and think, I'm only selling so that I can learn how to fix my
product and make it amazing. You have to get some people to buy, for sure. But after
that point, that's not the point you hit the gas. That's where you actually pump the
brake, keep marketing and sales on a slow burner, fix this, and you fix this right, you will keep growing.
And then at that point, you double down in your gas it.
Well, young and profitors, this episode was a great guide
to picking the right idea and getting it off the ground.
I believe the hardest part about starting a business
is getting started.
And there's two reasons for that.
For one, some people get stuck in planning mode.
They dream and they think and they dream and they think
and they never take any action.
On the other side, some people go straight into the action
and they don't think enough.
And so they end up investing in the wrong idea
and getting it wrong and they keep going down the same path
but there's no product market fit.
Both are a recipe for disaster
and not having a successful business. So I hope that this episode gave you a good balance
of taking action while also making sure that you're not making stupid decisions and you're
investing your time in your resources in a smart way. The other thing that I want to call
out before we close is this idea of creating a business that works for you and your lifestyle.
Okay.
So you can go a business as slow or as fast as you want.
There's no right way to do this.
You can grow a business on the side for two years and then go all in after you've built
a two-point like I did or you can go all in from day one.
If you've got some money saved up, maybe you're a little bit older like Tina Anderson started
with just thrive. you've got some money saved up, maybe you're a little bit older, like Tina Anderson started with Just Thrive.
You can also grow your business super big,
or keep it small and just use it to fund your lifestyle,
and you can also start at any age.
I've got listeners who are 18,
and I've got listeners who are 58,
and it doesn't matter.
It's all been done before.
Please do not let anything stop you
from living out your dreams,
especially something as silly as age.
You are never too old or too young to do something new.
That is one of my life's mission is to make sure that you guys know that you are never too old or too young to start something new.
If you guys enjoyed this episode, if you listen, learn, and profited, make sure you drop us a five star review on Apple podcasts or your favorite platform. I love to read your reviews. I read them every single day, so shout
out to everybody who has left us a review. And if you listen to the podcast, let
me know. Tell me your feedback. Drop us a five star review. You guys can also find
me on social media. I'm on Instagram at Yapathala. I'm on LinkedIn. You can search
for my name. It's Halataha. And the last announcement that I have in terms of
social media is we're on YouTube.
We have over 15,000 subscribers,
still growing, we just started focusing on YouTube last year.
And every single podcast conversation that I have
is also shot on video.
So if you guys like to watch your podcasts,
check us out on YouTube,
search for young and profiting, you can't miss us.
Shout out to all the guests that were featured
on this episode, Vision Lachiani, Nick Loper,
Josh Kaufman, Alex Ramozy. If you guys want to check out those episodes, take a scroll on our
feed and take a listen I highly recommend it. This is your host, Halitaha, signing off,
and until next time, more productive and more creative?
I'm Gretchen Ruben, the number one best-selling author of the Happiness Project.
And every week, we share ideas and practical solutions
on the Happier with Gretchen Ruben podcast. My co-host and Happiness Guinea Pig is my
sister Elizabeth Kraft. That's me Elizabeth Kraft, a TV writer and producer in Hollywood.
Join us as we explore fresh insights from cutting-edge science,
ancient wisdom, pop culture, and our own experiences about cultivating happiness and good habits.
Every week we offer a try this at home tip
you can use to boost your happiness
without spending a lot of time, energy, or money.
Suggestions such as follow the one minute rule.
Choose a one word theme for the year
or design your summer.
We also feature segments like know yourself better
where we discuss questions like,
are you an over buyer or an under buyer?
Morning person or night person, abundance lever or simplicity lever?
And every episode includes a happiness hack, a quick, easy shortcut to more happy.
Listen and follow the podcast happier with Gretchen Rubin.
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